function init()
{
$user = JFactory::getUser();
$this->userid = $user->get('id');
$this->model = $this->getModel("admin_support");
if (!FSS_Permission::auth("fss.handler", "com_fss.support_admin")) {
return FSS_Admin_Helper::NoPerm();
}
$this->def_open = FSS_Ticket_Helper::GetStatusID('def_open');
$this->ticket_view = FSS_Input::getCmd('tickets', $this->def_open);
$this->count = SupportTickets::getTicketCount();
FSS_Helper::StylesAndJS(array('calendar', 'base64'));
if (Task_Helper::HandleTasks($this)) {
return false;
}
return true;
}
* @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html
**/
defined('_JEXEC') or die;
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'translate.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'support_tickets.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'support_source.php';
?>
<?php
echo FSS_Helper::PageSubTitle("<a href='" . FSSRoute::_('index.php?option=com_fss&view=admin_support') . "'><img src='" . JURI::root(true) . "/components/com_fss/assets/images/support/support_24.png'> " . JText::_("SUPPORT_TICKETS") . "</a>", false);
?>
<ul>
<?php
FSS_Ticket_Helper::GetStatusList();
$counts = SupportTickets::getTicketCount();
FSS_Translate_Helper::Tr(FSS_Ticket_Helper::$status_list);
foreach (FSS_Ticket_Helper::$status_list as $status) {
if ($status->def_archive) {
continue;
}
if ($status->is_closed) {
continue;
}
if (!array_key_exists($status->id, $counts)) {
continue;
}
if ($counts[$status->id] < 1) {
continue;
}
echo "<li>" . $status->title . ": <b>" . $counts[$status->id] . "</b> - <a href='" . FSSRoute::_('index.php?option=com_fss&view=admin_support&tickets=' . $status->id) . "'>" . JText::_("VIEW_NOW") . "</a></li>";
?>
<?php
if (FSS_Permission::CanModerate() && !$params->get('hide_moderate')) {
?>
<h4><?php
echo JText::_("SUPPORT_TICKETS");
?>
</h4>
<?php
}
?>
<ul>
<?php
FSS_Ticket_Helper::GetStatusList();
$counts = SupportTickets::getTicketCount(true, $tickets_user_only);
FSS_Translate_Helper::Tr(FSS_Ticket_Helper::$status_list);
foreach (FSS_Ticket_Helper::$status_list as $status) {
//if (!$tickets_archived_status && $status->def_archive) continue;
if (!$tickets_closed_status && $status->is_closed) {
continue;
}
if (!array_key_exists($status->id, $counts)) {
continue;
}
if ($counts[$status->id] < 1) {
continue;
}
?>
<li class="fss_module_support_item">
<a href="<?php