<?php
/**
* @package Freestyle Joomla
* @author Freestyle Joomla
* @copyright (C) 2013 Freestyle Joomla
* @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html
**/
defined('_JEXEC') or die;
$alltags = SupportHelper::getTags();
?>
<?php
foreach ($alltags as $tag) {
?>
<li>
<a href='#' onclick="tag_add(jQuery(this).text());return false;"><?php
echo $tag->tag;
?>
</a>
</li>
<?php
}
?>
<?php
if (count($alltags) > 0) {
?>
<li class="divider"></li>
<?php
}
function displayTicketList()
{
$this->getDBTime();
// load in data for search forms
$this->handlers = SupportUsers::getHandlers(false, false);
$this->products = SupportHelper::getProducts();
$this->statuss = SupportHelper::getStatuss();
$this->departments = SupportHelper::getDepartments();
$this->categories = SupportHelper::getCategories();
$this->priorities = SupportHelper::getPriorities();
$this->ticketgroups = SupportHelper::getTicketGroups();
$this->taglist = SupportHelper::getTags();
// load extra data for the list of tickets we have
$this->ticket_list->loadTags();
$this->ticket_list->loadAttachments();
$this->ticket_list->loadGroups();
$this->ticket_list->loadLockedUsers();
$this->ticket_list->loadCustomFields();
if (FSS_Settings::get('support_show_msg_counts')) {
$this->ticket_list->loadMessageCounts();
}
// load in custom fields
$this->customfields = FSSCF::GetAllCustomFields(true);
// set the list of tickets to this->tickets
$this->tickets = $this->ticket_list->tickets;
$session = JFactory::getSession();
$preview = FSS_Input::getInt('preview');
if ($preview == -1) {
$preview = "";
$session->clear('preview');
}
if ($preview == 1 || $session->Get('preview') == 1) {
$this->enablePreview();
}
if ($this->refresh == 2) {
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_ticket_list.php');
return;
} elseif ($this->refresh) {
ob_start();
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_ticket_list.php');
$contents = ob_get_clean();
$output = array();
$output['count'] = $this->count;
$output['tickets'] = $contents;
header("Content-Type: application/json");
echo json_encode($output);
return;
}
return $this->_display();
}
