function processTicketActions($count = 0)
{
$temporaryIds = array();
$updateRequiredTickets = $updateRequiredEmails = false;
while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"])) {
$type = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"];
if ($type == "SetTicketStatus") {
$Ticket = new Ticket();
$Ticket->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"];
if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]) {
$Ticket->Log(0, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
}
if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"]) && $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]) {
$Ticket->Log(2, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
}
if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
$Ticket->Log(3, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
}
$TicketEditor = new TicketEditor($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"]);
if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"])) {
$TicketEditor->Editor = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
}
$TicketEditor->Status = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
$TicketEditor->GroupId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"];
$TicketEditor->Save();
if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
$Ticket->SetGroup($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
}
$Ticket->Editor = $TicketEditor;
$Ticket->LoadMessages();
$time = SystemTime::GetUniqueMessageTime(DATABASE_TICKETS, "last_update");
$Ticket->SetLastUpdate($time);
$updateRequiredTickets = true;
} else {
if ($type == "AddTicketEditorReply") {
$Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
$Ticket->Load(false, false);
$Ticket->Group = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"];
$Ticket->Messages[0]->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_7"];
$Ticket->Messages[0]->ChannelId = getId(32);
$Ticket->Messages[0]->Hash = $Ticket->GetHash(false);
$Ticket->Messages[0]->SenderUserId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
$Ticket->Messages[0]->Type = 1;
$Ticket->Messages[0]->Email = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"];
$Ticket->Messages[0]->Text = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
if ($Ticket->CreationType >= 6 && !empty($Ticket->ChannelId)) {
$twchannel = SocialMediaChannel::GetChannelById($Ticket->ChannelId);
if ($Ticket->CreationType == 7 && $twchannel->StreamType == 1) {
$Ticket->Messages[0]->Text = $twchannel->AddScreenName($Ticket->Messages[0]->Text, $Ticket->Messages[0]->Email);
} else {
if ($Ticket->CreationType == 6) {
$Ticket->Messages[0]->Email = $twchannel->PageId;
}
}
}
$Ticket->Messages[0]->Subject = cutString($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"], 255, false);
$Ticket->Messages[0]->Save($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], time());
$acount = 8;
while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount])) {
$Ticket->Messages[0]->ApplyAttachment($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount++]);
}
$Ticket->SendEditorReply($Ticket->Messages[0]->Id, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"]);
if (!empty(Server::$Configuration->File["gl_ctor"])) {
$Ticket->LoadStatus();
$Ticket->Editor->Status = TICKET_STATUS_CLOSED;
$Ticket->Editor->Save();
}
$Ticket->SetLastUpdate(time());
$updateRequiredTickets = true;
} else {
if ($type == "SetTicketLanguage") {
$Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
$Ticket->SetLanguage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
$Ticket->Log(1, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
$Ticket->SetLastUpdate(time());
$updateRequiredTickets = true;
} else {
if ($type == "DeleteTicketFromServer") {
$Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
$Ticket->Destroy();
$Ticket->Log(7, CALLER_SYSTEM_ID, 0, 1);
$Ticket->SetLastUpdate(time());
$updateRequiredTickets = true;
} else {
if ($type == "AddComment") {
$Ticket = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
$Ticket->AddComment(CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
$Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], "");
$Ticket->SetLastUpdate(time());
$updateRequiredTickets = true;
} else {
if ($type == "LinkChat") {
if (!empty($temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]])) {
$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] = $temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]];
}
$Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
$Ticket->LinkChat($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], getId(32));
$Ticket->Log(5, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
$Ticket->SetLastUpdate(time());
$updateRequiredTickets = true;
} else {
if ($type == "LinkTicket") {
$Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
$TicketSub = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
$counts[$Ticket->Id] = Ticket::GetMessageCount($Ticket->Id);
$counts[$TicketSub->Id] = Ticket::GetMessageCount($TicketSub->Id);
if ($counts[$Ticket->Id] > $counts[$TicketSub->Id]) {
$Ticket->LinkTicket($TicketSub->Id, getId(32));
} else {
$TicketSub->LinkTicket($Ticket->Id, getId(32));
}
$Ticket->SetLastUpdate(time());
$updateRequiredTickets = true;
} else {
if ($type == "EditMessage") {
$ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
$ticket->LoadStatus();
$message = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
$message->Load();
$message->ChangeValue($ticket, 10, CALLER_SYSTEM_ID, $message->Fullname, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
$message->ChangeValue($ticket, 11, CALLER_SYSTEM_ID, $message->Email, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
$message->ChangeValue($ticket, 12, CALLER_SYSTEM_ID, $message->Company, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
$message->ChangeValue($ticket, 13, CALLER_SYSTEM_ID, $message->Phone, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"]);
$message->ChangeValue($ticket, 14, CALLER_SYSTEM_ID, $message->Subject, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"]);
$message->ChangeValue($ticket, 15, CALLER_SYSTEM_ID, $message->Text, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_7"]);
$message->ApplyCustomFromPost($count, true, $ticket, CALLER_SYSTEM_ID);
$message->Save($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], true);
$ticket->SetLastUpdate(time(), false);
$updateRequiredTickets = true;
if ($ticket->Editor != null) {
$ticket->Editor->Save();
}
} else {
if ($type == "CreateTicket") {
$Ticket = new Ticket(CacheManager::GetObjectId("ticket_id", DATABASE_TICKETS), "");
$temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_11"]] = $Ticket->Id;
$Ticket->Messages[0]->Id = $Ticket->Id;
$Ticket->Messages[0]->ChannelId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"];
$Ticket->CreationType = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"];
$Ticket->Group = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"];
$Ticket->Language = strtoupper(trim($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_10"]));
$Ticket->Messages[0]->Fullname = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
$Ticket->Messages[0]->Email = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"];
$Ticket->Messages[0]->Text = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"];
$Ticket->Messages[0]->Company = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_7"];
$Ticket->Messages[0]->Phone = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_8"];
$Ticket->Messages[0]->Type = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_9"];
$Ticket->Messages[0]->Subject = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_15"];
$Ticket->Messages[0]->ApplyCustomFromPost($count);
$cid = 0;
while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $cid])) {
$value = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $cid++];
if (strpos($value, "[att]") === 0) {
$Ticket->Messages[0]->ApplyAttachment(base64_decode(str_replace("[att]", "", $value)));
} else {
if (strpos($value, "[com]") === 0) {
$Ticket->Messages[0]->AddComment(CALLER_SYSTEM_ID, $Ticket->Id, base64_decode(str_replace("[com]", "", $value)));
}
}
}
$Ticket->Messages[0]->LoadAttachments();
if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"])) {
$email = new TicketEmail($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"], false, "");
$email->Load();
$email->LoadAttachments();
foreach ($email->Attachments as $rid => $res) {
if (empty($Ticket->Messages[0]->Attachments[$rid])) {
KnowledgeBase::Process(CALLER_SYSTEM_ID, $rid, "", RESOURCE_TYPE_FILE_INTERNAL, "", true, 100, 1, 0);
}
}
$email->Destroy();
if (!empty($email->Created)) {
$Ticket->Messages[0]->Created = $email->Created;
}
}
$Ticket->Save();
$TicketEditor = new TicketEditor($Ticket->Id);
$TicketEditor->Editor = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_13"];
$TicketEditor->Status = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_12"];
$TicketEditor->GroupId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_14"];
$TicketEditor->Save();
$Ticket->Log(6, CALLER_SYSTEM_ID, $Ticket->Id, "");
$Ticket->SetLastUpdate(time());
$updateRequiredTickets = true;
} else {
if ($type == "SetEmailStatus") {
$Email = new TicketEmail($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
$Email->SetStatus();
$updateRequiredEmails = true;
} else {
if ($type == "ForwardMessage") {
$message = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
$message->Load();
$message->Forward($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
$ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"], "");
$ticket->Log(9, CALLER_SYSTEM_ID, $message->Id, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
} else {
if ($type == "MoveMessageIntoTicket") {
$message = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
$message->Load(true);
$message->ChannelId = getId(32);
$ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
$ticket->Load();
$ticket->Id = $message->Id = CacheManager::GetObjectId("ticket_id", DATABASE_TICKETS);
$ticket->Messages = array();
$ticket->Messages[0] = $message;
$ticket->Save();
$ticket->Log(8, CALLER_SYSTEM_ID, $ticket->Id, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]);
$message->SaveAttachments();
$message->SaveComments($ticket->Id);
$updateRequiredTickets = true;
} else {
if ($type == "DeleteAttachment") {
KnowledgeBase::Process(CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "", RESOURCE_TYPE_FILE_INTERNAL, "", true, "100", "1");
}
}
}
}
}
}
}
}
}
}
}
}
}
$count++;
}
if ($updateRequiredTickets) {
CacheManager::SetDataUpdateTime(DATA_UPDATE_KEY_TICKETS);
}
if ($updateRequiredEmails) {
CacheManager::SetDataUpdateTime(DATA_UPDATE_KEY_EMAILS);
}
}
function SendReply($_ticket, $_message, $_text, $_quote)
{
$data["p_llt"] = $this->TokenId;
$data["p_pid"] = $this->PageId;
$data["p_text"] = $_text;
$data["p_cci"] = $_quote->ChannelId;
$data["p_st"] = $this->StreamType;
$data["p_rid"] = $_quote->Email;
$channelId = json_decode(parent::Reply($data));
$_message->SetChannelId($channelId);
}
static function UpdateUserManagement($_prefix)
{
if (OperatorRequest::IsValidated() && Is::Defined("VALIDATED_FULL_LOGIN") && OperatorRequest::IsAdministrator(true)) {
Logging::SecurityLog("ServerManager::UpdateUserManagement", "", CALLER_SYSTEM_ID);
$count = 0;
while (isset($_POST["p_operators_" . $count . "_id"])) {
if (!empty($_POST["p_operators_" . $count . "_delete"])) {
DBManager::Execute(true, "DELETE FROM `" . $_prefix . DATABASE_OPERATORS . "` WHERE `id`='" . DBManager::RealEscape($_POST["p_operators_" . $count . "_id"]) . "' LIMIT 1;");
} else {
$did = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->AppDeviceId : "";
$abm = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->AppBackgroundMode : false;
$aos = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->AppOS : "";
$lac = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->LastActive : 0;
$fac = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->FirstActive : 0;
$wcl = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->ClientWeb : 0;
$acl = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->AppClient : 0;
$sta = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->Status : 2;
$tok = !empty(Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]) ? Server::$Operators[$_POST["p_operators_" . $count . "_system_id"]]->Token : "";
DBManager::Execute(true, "REPLACE INTO `" . $_prefix . DATABASE_OPERATORS . "` (`id`, `system_id`, `token`, `fullname`, `description`, `email`, `permissions`, `webspace`, `password`, `status`, `level`, `visitor_file_sizes`, `groups`, `groups_status`, `groups_hidden`,`reposts`, `languages`, `auto_accept_chats`, `login_ip_range`, `websites_users`, `websites_config`, `bot`, `wm`, `wmohca`,`first_active`,`last_active`,`sign_off`,`lweb`,`lapp`,`mobile_os`,`mobile_device_id`,`mobile_background`,`mobile_ex`,`max_chats`) VALUES ('" . DBManager::RealEscape($_POST["p_operators_" . $count . "_id"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_system_id"]) . "','" . DBManager::RealEscape($tok) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_fullname"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_description"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_email"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_permissions"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_webspace"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_password"]) . "','" . $sta . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_level"]) . "','','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_groups"]) . "','','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_groups_hidden"]) . "','','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_languages"]) . "',0,'" . DBManager::RealEscape($_POST["p_operators_" . $count . "_lipr"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_websites_users"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_websites_config"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_bot"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_wm"]) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_wmohca"]) . "'," . $fac . "," . $lac . "," . intval(empty($_POST["p_operators_" . $count . "_deac"]) ? 0 : 2) . "," . intval($wcl ? 1 : 0) . "," . intval($acl ? 1 : 0) . ",'" . DBManager::RealEscape($aos) . "','" . DBManager::RealEscape($did) . "'," . intval($abm ? 1 : 0) . ",'" . DBManager::RealEscape(@$_POST["p_operators_" . $count . "_mobile_ex"]) . "'," . intval(@$_POST["p_operators_" . $count . "_max_chats"]) . ");");
}
if (!empty($_POST["p_operators_" . $count . "_pp"])) {
DBManager::Execute(true, "DELETE FROM `" . $_prefix . DATABASE_PROFILE_PICTURES . "` WHERE `webcam`='0' AND `internal_id`='" . DBManager::RealEscape($_POST["p_operators_" . $count . "_system_id"]) . "';");
if ($_POST["p_operators_" . $count . "_pp"] != "DEFAULT") {
DBManager::Execute(true, "INSERT INTO `" . $_prefix . DATABASE_PROFILE_PICTURES . "` (`id` ,`internal_id`,`time` ,`webcam` ,`data`) VALUES ('" . DBManager::RealEscape(getId(32)) . "','" . DBManager::RealEscape($_POST["p_operators_" . $count . "_system_id"]) . "','" . DBManager::RealEscape(time()) . "',0,'" . DBManager::RealEscape($_POST["p_operators_" . $count . "_pp"]) . "');");
}
}
$count++;
}
$count = 0;
while (isset($_POST["p_groups_" . $count . "_id"])) {
if (!empty($_POST["p_groups_" . $count . "_delete"])) {
DBManager::Execute(true, "DELETE FROM `" . $_prefix . DATABASE_GROUPS . "` WHERE `id`='" . DBManager::RealEscape($_POST["p_groups_" . $count . "_id"]) . "' LIMIT 1;");
} else {
$f_functions = "000000";
$result = DBManager::Execute(true, "SELECT * FROM `" . $_prefix . DATABASE_GROUPS . "` WHERE `id`='" . DBManager::RealEscape($_POST["p_groups_" . $count . "_id"]) . "' LIMIT 1;");
if ($row = DBManager::FetchArray($result)) {
$f_functions = $row["functions"];
}
$f_functions = !empty($_POST["p_groups_" . $count . "_functions"]) ? $_POST["p_groups_" . $count . "_functions"] : $f_functions;
DBManager::Execute(true, "REPLACE INTO `" . $_prefix . DATABASE_GROUPS . "` (`id`, `dynamic`, `description`, `external`, `internal`, `created`, `email`, `standard`, `opening_hours`, `functions`, `chat_inputs_hidden`, `ticket_inputs_hidden`, `chat_inputs_required`, `ticket_inputs_required`, `chat_inputs_masked`, `ticket_inputs_masked`, `chat_inputs_cap`, `ticket_inputs_cap`, `max_chats`, `visitor_filters`, `chat_vouchers_required`, `pre_chat_js`, `post_chat_js`, `ticket_email_out`, `ticket_email_in`, `ticket_handle_unknown`, `chat_email_out`,`ticket_assignment`,`priorities`,`priority_sleep`) VALUES ('" . DBManager::RealEscape($_POST["p_groups_" . $count . "_id"]) . "',0,'" . DBManager::RealEscape($_POST["p_groups_" . $count . "_description"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_external"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_internal"]) . "'," . time() . ",'" . DBManager::RealEscape($_POST["p_groups_" . $count . "_email"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_standard"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_opening_hours"]) . "','" . DBManager::RealEscape($f_functions) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_chat_inputs_hidden"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_inputs_hidden"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_chat_inputs_required"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_inputs_required"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_chat_inputs_masked"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_inputs_masked"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_chat_inputs_cap"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_inputs_cap"]) . "'," . intval($_POST["p_groups_" . $count . "_max_chats"]) . ",'" . DBManager::RealEscape($_POST["p_groups_" . $count . "_visitor_filters"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_chat_vouchers_required"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_pre_js"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_post_js"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_email_out"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_email_in"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_email_handling"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_chat_email_out"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_ticket_assign"]) . "','" . DBManager::RealEscape($_POST["p_groups_" . $count . "_priorities"]) . "'," . intval($_POST["p_groups_" . $count . "_ps"]) . ");");
}
SocialMediaChannel::DeleteByGroup($_prefix, $_POST["p_groups_" . $count . "_id"]);
$count++;
}
DBManager::Execute(true, "DELETE FROM `" . $_prefix . DATABASE_OPERATOR_LOGINS . "`;");
Server::$Operators = Server::$Groups = Server::$Visitors = null;
Server::InitDataBlock(array("INTERNAL", "GROUPS", "VISITOR"));
ServerManager::UpdatePredefinedMessages($_prefix);
ServerManager::UpdateSignatures($_prefix);
ServerManager::UpdateSocialMedia($_prefix);
if (!empty($_POST["p_operators_0_id"])) {
DBManager::Execute(true, "DELETE FROM `" . $_prefix . DATABASE_AUTO_REPLIES . "` WHERE NOT EXISTS (SELECT * FROM `" . $_prefix . DATABASE_OPERATORS . "` WHERE `system_id` = `" . $_prefix . DATABASE_AUTO_REPLIES . "`.`owner_id`) AND NOT EXISTS (SELECT * FROM `" . $_prefix . DATABASE_GROUPS . "` WHERE `id` = `" . $_prefix . DATABASE_AUTO_REPLIES . "`.`owner_id`)");
DBManager::Execute(true, "DELETE FROM `" . $_prefix . DATABASE_PROFILE_PICTURES . "` WHERE NOT EXISTS (SELECT * FROM `" . $_prefix . DATABASE_OPERATORS . "` WHERE `system_id` = `" . $_prefix . DATABASE_PROFILE_PICTURES . "`.`internal_id`);");
DBManager::Execute(true, "DELETE FROM `" . $_prefix . DATABASE_PROFILES . "` WHERE NOT EXISTS (SELECT * FROM `" . $_prefix . DATABASE_OPERATORS . "` WHERE `system_id` = `" . $_prefix . DATABASE_PROFILES . "`.`id`);");
if (isset($_POST[POST_INTERN_EDIT_USER])) {
$combos = explode(";", $_POST[POST_INTERN_EDIT_USER]);
for ($i = 0; $i < count($combos); $i++) {
if (strpos($combos[$i], ",") !== false) {
$vals = explode(",", $combos[$i]);
if (strlen($vals[1]) > 0) {
Server::$Operators[$vals[0]]->ChangePassword($vals[1]);
}
if ($vals[2] == 1) {
Server::$Operators[$vals[0]]->SetPasswordChangeNeeded();
}
}
}
}
}
CacheManager::Flush();
Server::$Response->SetStandardResponse(1, "");
}
}
