function getActions()
 {
     global $LANG;
     $actions = parent::getActions();
     unset($actions['slas_id']);
     $actions['recall']['name'] = $LANG['sla'][9];
     $actions['recall']['type'] = 'yesonly';
     $actions['recall']['force_actions'] = array('send');
     return $actions;
 }
Exemple #2
0
 /**
  * @since version 0.84
  *
  * @see RuleTicket::getCriterias()
  **/
 function getCriterias()
 {
     $actions = parent::getActions();
     unset($actions['slas_id']);
     // Could not be used as criteria
     unset($actions['users_id_validate_requester_supervisor']);
     unset($actions['users_id_validate_assign_supervisor']);
     unset($actions['affectobject']);
     unset($actions['groups_id_validate']);
     unset($actions['users_id_validate']);
     unset($actions['validation_percent']);
     $actions['status']['name'] = __('Status');
     $actions['status']['type'] = 'dropdown_status';
     return $actions;
 }
Exemple #3
0
 /**
  * @since version 0.84
  *
  * @see RuleTicket::getCriterias()
  **/
 function getCriterias()
 {
     $actions = parent::getActions();
     unset($actions['slas_id']);
     $actions['status']['name'] = __('Status');
     $actions['status']['type'] = 'dropdown_status';
     return $actions;
 }