public function addpopupAction()
{
Zend_Layout::getMvcInstance()->setLayoutPath(APPLICATION_PATH . "/layouts/scripts/popup/");
$auth = Zend_Auth::getInstance();
if ($auth->hasIdentity()) {
$loginUserId = $auth->getStorage()->read()->id;
}
$id = $this->getRequest()->getParam('id');
$msgarray = array();
$controllername = 'servicedeskdepartment';
$servicedeskdepartmentform = new Default_Form_servicedeskdepartment();
$servicedeskdepartmentmodel = new Default_Model_Servicedeskdepartment();
$servicedeskdepartmentform->setAction(DOMAIN . 'servicedeskdepartment/addpopup');
if ($this->getRequest()->getPost()) {
if ($servicedeskdepartmentform->isValid($this->_request->getPost())) {
$id = $this->_request->getParam('id');
$service_desk_name = $this->_request->getParam('service_desk_name');
$description = $this->_request->getParam('description');
$menumodel = new Default_Model_Menu();
$actionflag = '';
$tableid = '';
$data = array('service_desk_name' => $service_desk_name, 'description' => $description, 'modifiedby' => $loginUserId, 'modifieddate' => gmdate("Y-m-d H:i:s"));
if ($id != '') {
$where = array('id=?' => $id);
$actionflag = 2;
} else {
$data['createdby'] = $loginUserId;
$data['createddate'] = gmdate("Y-m-d H:i:s");
$data['isactive'] = 1;
$where = '';
$actionflag = 1;
}
$Id = $servicedeskdepartmentmodel->SaveorUpdateServiceDeskDepartmentData($data, $where);
$tableid = $Id;
$menuidArr = $menumodel->getMenuObjID('/servicedeskdepartment');
$menuID = $menuidArr[0]['id'];
$result = sapp_Global::logManager($menuID, $actionflag, $loginUserId, $tableid);
$servicedeskdepartmentData = $servicedeskdepartmentmodel->getSDDepartmentData();
$opt = '';
foreach ($servicedeskdepartmentData as $record) {
$opt .= sapp_Global::selectOptionBuilder($record['id'], utf8_encode($record['service_desk_name']));
}
$this->view->departmentData = $opt;
$this->view->eventact = 'added';
$close = 'close';
$this->view->popup = $close;
} else {
$messages = $servicedeskdepartmentform->getMessages();
foreach ($messages as $key => $val) {
foreach ($val as $key2 => $val2) {
$msgarray[$key] = $val2;
break;
}
}
$this->view->msgarray = $msgarray;
}
}
$this->view->controllername = $controllername;
$this->view->form = $servicedeskdepartmentform;
$this->view->ermsg = '';
$this->render('form');
}
public function servicedeskreportAction()
{
$norec_arr = array();
$form = new Default_Form_Servicedeskreport();
$servicedeskdepartmentmodel = new Default_Model_Servicedeskdepartment();
$sdDepts = $servicedeskdepartmentmodel->getSDDepartmentData();
if (count($sdDepts) == 0) {
$norec_arr['service_desk_id'] = "Categories are not configured yet.";
} else {
foreach ($sdDepts as $option) {
$form->service_desk_id->addMultiOption($option['id'], $option['service_desk_name']);
}
}
$this->view->form = $form;
$this->view->messages = $norec_arr;
}
public function configureservicerequestAction()
{
$auth = Zend_Auth::getInstance();
if ($auth->hasIdentity()) {
$loginUserId = $auth->getStorage()->read()->id;
$loginuserRole = $auth->getStorage()->read()->emprole;
$loginuserGroup = $auth->getStorage()->read()->group_id;
}
$wizard_model = new Default_Model_Wizard();
$servicedeskdepartmentmodel = new Default_Model_Servicedeskdepartment();
$wizardData = $wizard_model->getWizardData();
$msgarray = array();
$servicedeskdepartmentData = $servicedeskdepartmentmodel->getSDDepartmentData();
if (empty($servicedeskdepartmentData)) {
$msgarray['category_id'] = 'Please configure category names.';
}
if ($this->getRequest()->getPost()) {
$result = $this->saverequesttypes();
$this->view->msgarray = $result;
}
$this->view->servicedeskdepartmentData = $servicedeskdepartmentData;
$this->view->ermsg = '';
$this->view->wizarddata = $wizardData;
$this->view->messages = $this->_helper->flashMessenger->getMessages();
}
public function editAction()
{
$auth = Zend_Auth::getInstance();
if ($auth->hasIdentity()) {
$loginUserId = $auth->getStorage()->read()->id;
$loginuserRole = $auth->getStorage()->read()->emprole;
$loginuserGroup = $auth->getStorage()->read()->group_id;
}
$id = $this->getRequest()->getParam('id');
$callval = $this->getRequest()->getParam('call');
if ($callval == 'ajaxcall') {
$this->_helper->layout->disableLayout();
}
$servicedeskrequestsform = new Default_Form_servicedeskrequest();
$servicedeskdepartmentmodel = new Default_Model_Servicedeskdepartment();
$servicedeskrequestmodel = new Default_Model_Servicedeskrequest();
$msgarray = array();
$popConfigPermission = array();
if (sapp_Global::_checkprivileges(SERVICEDESKDEPARTMENT, $loginuserGroup, $loginuserRole, 'add') == 'Yes') {
array_push($popConfigPermission, 'servicedeskdepartment');
}
$this->view->popConfigPermission = $popConfigPermission;
try {
if ($id) {
if (is_numeric($id) && $id > 0) {
$data = $servicedeskrequestmodel->getServiceDeskRequestbyID($id);
if (!empty($data)) {
$data = $data[0];
$servicedeskdepartmentData = $servicedeskdepartmentmodel->getSDDepartmentData();
if (sizeof($servicedeskdepartmentData) > 0) {
foreach ($servicedeskdepartmentData as $servicedeskdepartmentres) {
$servicedeskrequestsform->service_desk_id->addMultiOption($servicedeskdepartmentres['id'], utf8_encode($servicedeskdepartmentres['service_desk_name']));
}
}
$servicedeskrequestsform->populate($data);
$servicedeskrequestsform->setDefault('service_desk_id', $data['service_desk_id']);
$servicedeskrequestsform->setAttrib('action', DOMAIN . 'servicedeskrequest/edit/id/' . $id);
$this->view->data = $data;
} else {
$this->view->ermsg = 'norecord';
}
} else {
$this->view->ermsg = 'norecord';
}
} else {
$this->view->ermsg = 'nodata';
}
} catch (Exception $e) {
$this->view->ermsg = 'nodata';
}
$this->view->form = $servicedeskrequestsform;
if ($this->getRequest()->getPost()) {
$result = $this->save($servicedeskrequestsform);
$this->view->msgarray = $result;
}
$this->render('form');
}
