/**
* Method used to get the list of FAQ entries available in the system.
*
* @access public
* @return array The list of news entries
*/
function getList()
{
$stmt = "SELECT\n faq_id,\n faq_prj_id,\n faq_title,\n faq_rank\n FROM\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "faq\n ORDER BY\n faq_rank ASC";
$res = $GLOBALS["db_api"]->dbh->getAll($stmt, DB_FETCHMODE_ASSOC);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return "";
} else {
// get the list of associated support levels
for ($i = 0; $i < count($res); $i++) {
if (Customer::doesBackendUseSupportLevels($res[$i]['faq_prj_id'])) {
$res[$i]['support_levels'] = implode(", ", array_values(FAQ::getAssociatedSupportLevels($res[$i]['faq_prj_id'], $res[$i]['faq_id'])));
}
}
return $res;
}
}
$tpl->assign("result", FAQ::update());
} elseif (@$HTTP_POST_VARS["cat"] == "delete") {
FAQ::remove();
} elseif (!empty($HTTP_GET_VARS['prj_id'])) {
$tpl->assign("info", array('faq_prj_id' => $HTTP_GET_VARS['prj_id']));
$backend_uses_support_levels = Customer::doesBackendUseSupportLevels($HTTP_GET_VARS['prj_id']);
$tpl->assign("backend_uses_support_levels", $backend_uses_support_levels);
if ($backend_uses_support_levels) {
$tpl->assign("support_levels", Customer::getSupportLevelAssocList($HTTP_GET_VARS['prj_id']));
}
}
if (@$HTTP_GET_VARS["cat"] == "edit") {
$info = FAQ::getDetails($HTTP_GET_VARS["id"]);
if (!empty($HTTP_GET_VARS['prj_id'])) {
$info['faq_prj_id'] = $HTTP_GET_VARS['prj_id'];
}
$backend_uses_support_levels = Customer::doesBackendUseSupportLevels($info['faq_prj_id']);
$tpl->assign("backend_uses_support_levels", $backend_uses_support_levels);
if ($backend_uses_support_levels) {
$tpl->assign("support_levels", Customer::getSupportLevelAssocList($info['faq_prj_id']));
}
$tpl->assign("info", $info);
} elseif (@$HTTP_GET_VARS["cat"] == "change_rank") {
FAQ::changeRank($HTTP_GET_VARS['id'], $HTTP_GET_VARS['rank']);
}
$tpl->assign("list", FAQ::getList());
$tpl->assign("project_list", Project::getAll());
} else {
$tpl->assign("show_not_allowed_msg", true);
}
$tpl->displayTemplate();
include_once "config.inc.php";
include_once APP_INC_PATH . "db_access.php";
include_once APP_INC_PATH . "class.template.php";
include_once APP_INC_PATH . "class.auth.php";
include_once APP_INC_PATH . "class.faq.php";
include_once APP_INC_PATH . "class.customer.php";
$tpl = new Template_API();
$tpl->setTemplate("faq.tpl.html");
Auth::checkAuthentication(APP_COOKIE, 'index.php?err=5', true);
$usr_id = Auth::getUserID();
$prj_id = Auth::getCurrentProject();
if (!Customer::hasCustomerIntegration($prj_id)) {
// show all FAQ entries
$support_level_id = -1;
} else {
if (!Customer::doesBackendUseSupportLevels($prj_id)) {
// show all FAQ entries
$support_level_id = -1;
} else {
if (Auth::getCurrentRole() != User::getRoleID('Customer')) {
// show all FAQ entries
$support_level_id = -1;
} else {
$customer_id = User::getCustomerID(Auth::getUserID());
$support_level_id = Customer::getSupportLevelID($prj_id, $customer_id);
}
}
}
$tpl->assign("faqs", FAQ::getListBySupportLevel($support_level_id));
if (!empty($HTTP_GET_VARS["id"])) {
$t = FAQ::getDetails($HTTP_GET_VARS['id']);
$priorities = array_flip(Priority::getAssocList($info['rem_prj_id']));
unset($priorities['Not Prioritized']);
$tpl->assign("priorities", array_flip($priorities));
} elseif (@$HTTP_GET_VARS["cat"] == "change_rank") {
Reminder::changeRank($HTTP_GET_VARS['id'], $HTTP_GET_VARS['rank']);
} elseif (!empty($HTTP_GET_VARS['prj_id'])) {
$tpl->assign("info", array('rem_prj_id' => $HTTP_GET_VARS['prj_id']));
$tpl->assign('issues', Reminder::getIssueAssocListByProject($HTTP_GET_VARS['prj_id']));
// wouldn't make much sense to create a reminder for a 'Not Prioritized'
// issue, so let's remove that as an option
$priorities = array_flip(Priority::getAssocList($HTTP_GET_VARS['prj_id']));
unset($priorities['Not Prioritized']);
$tpl->assign("priorities", array_flip($priorities));
// only show customers and support levels if the selected project really needs it
$project_has_customer_integration = Customer::hasCustomerIntegration($HTTP_GET_VARS['prj_id']);
$tpl->assign("project_has_customer_integration", $project_has_customer_integration);
if ($project_has_customer_integration) {
$tpl->assign("customers", Customer::getAssocList($HTTP_GET_VARS['prj_id']));
$backend_uses_support_levels = Customer::doesBackendUseSupportLevels($HTTP_GET_VARS['prj_id']);
if ($backend_uses_support_levels) {
$tpl->assign("support_levels", Customer::getSupportLevelAssocList($HTTP_GET_VARS['prj_id']));
}
$tpl->assign("backend_uses_support_levels", $backend_uses_support_levels);
}
}
$tpl->assign("project_list", Project::getAll());
$tpl->assign("list", Reminder::getAdminList());
} else {
$tpl->assign("show_not_allowed_msg", true);
}
$tpl->displayTemplate();
/**
* Method used to generate a where clause from the given list of conditions.
*
* @access public
* @param array $reminder An array of reminder info.
* @param array $conditions The list of conditions
* @return string The where clause
*/
function getWhereClause($reminder, $conditions)
{
$stmt = '
WHERE
iss_prj_id=' . $reminder['rem_prj_id'] . "\n";
$requirement = Reminder::getRequirements($reminder['rem_id']);
if ($requirement['type'] == 'issue') {
$stmt .= ' AND iss_id IN (' . implode(', ', $requirement['values']) . ")\n";
} else {
if (Customer::hasCustomerIntegration($reminder['rem_prj_id'])) {
if ($requirement['type'] == 'customer') {
$stmt .= ' AND iss_customer_id IN (' . implode(', ', $requirement['values']) . ")\n";
} elseif ($requirement['type'] == 'support_level') {
if (Customer::doesBackendUseSupportLevels($reminder['rem_prj_id'])) {
$customer_ids = Customer::getListBySupportLevel($reminder['rem_prj_id'], $requirement['values'], CUSTOMER_EXCLUDE_EXPIRED);
// break the query on purpose if no customers could be found
if (count($customer_ids) == 0) {
$customer_ids = array(-1);
}
$stmt .= ' AND iss_customer_id IN (' . implode(', ', $customer_ids) . ")\n";
}
}
}
}
$priorities = Reminder::getAssociatedPriorities($reminder['rem_id']);
if (count($priorities) > 0) {
$stmt .= ' AND iss_pri_id IN (' . implode(', ', $priorities) . ")\n";
}
// now for the interesting stuff
for ($i = 0; $i < count($conditions); $i++) {
// check for fields that compare to other fields
if (!empty($conditions[$i]['rlc_comparison_rmf_id'])) {
$sql_field = Reminder_Condition::getSQLField($conditions[$i]['rlc_comparison_rmf_id']);
$stmt .= sprintf(" AND %s %s %s\n", $conditions[$i]['rmf_sql_field'], $conditions[$i]['rmo_sql_representation'], $sql_field);
} else {
// date field values are always saved as number of hours, so let's calculate them now as seconds
if (stristr($conditions[$i]['rmf_title'], 'date')) {
// support NULL as values for a date field
if (strtoupper($conditions[$i]['rlc_value']) == 'NULL') {
$conditions[$i]['rmf_sql_representation'] = $conditions[$i]['rmf_sql_field'];
} else {
$conditions[$i]['rlc_value'] = $conditions[$i]['rlc_value'] * 60 * 60;
if (@$reminder["rem_skip_weekend"] == 1) {
$sql_field = Reminder_Condition::getSQLField($conditions[$i]['rlc_rmf_id']);
$conditions[$i]['rmf_sql_representation'] = DB_API::getNoWeekendDateDiffSQL($sql_field);
}
}
}
$stmt .= sprintf(" AND %s %s %s\n", $conditions[$i]['rmf_sql_representation'], $conditions[$i]['rmo_sql_representation'], $conditions[$i]['rlc_value']);
}
}
return $stmt;
}
}
if (count(@$HTTP_POST_VARS["display_sections"]) < 1) {
$HTTP_POST_VARS["display_sections"] = array_keys(Customer_Stats_Report::getDisplaySections());
unset($HTTP_POST_VARS["display_sections"][4]);
}
$support_levels = array('Aggregate' => 'Aggregate');
$grouped_levels = Customer::getGroupedSupportLevels($prj_id);
foreach ($grouped_levels as $level_name => $level_ids) {
$support_levels[$level_name] = $level_name;
}
if (count(@$HTTP_POST_VARS["support_level"]) < 1) {
$HTTP_POST_VARS["support_level"] = array('Aggregate');
}
// XXX: internal only - Remove all mentions of InnoDB
$prj_id = Auth::getCurrentProject();
$tpl->assign(array("has_support_levels" => Customer::doesBackendUseSupportLevels($prj_id), "project_name" => Auth::getCurrentProjectName(), "support_levels" => $support_levels, "support_level" => @$HTTP_POST_VARS["support_level"], "start_date" => $start_date, "end_date" => $end_date, "sections" => Customer_Stats_Report::getDisplaySections(), "display_sections" => $HTTP_POST_VARS["display_sections"], "split_innoDB" => @$HTTP_POST_VARS["split_innoDB"], "include_expired" => @$HTTP_POST_VARS["include_expired"], "graphs" => Customer_Stats_Report::getGraphTypes()));
// only set customers if user has role of manager or above
if (Auth::getCurrentRole() >= User::getRoleID('manager')) {
$tpl->assign(array("customers" => Customer::getAssocList($prj_id), "customer" => @$HTTP_POST_VARS["customer"]));
}
// loop through display sections
$display = array();
foreach ($HTTP_POST_VARS["display_sections"] as $section) {
$display[$section] = 1;
}
$tpl->assign("display", $display);
if (@$HTTP_POST_VARS["cat"] == "Generate") {
if ($start_date == "0000-00-00") {
$start_date = '';
}
if ($end_date == "0000-00-00") {