function hesk_iTestDatabaseConnection() { global $hesk_settings, $hesklang; $db_success = 1; $hesk_settings['db_host'] = hesk_input(hesk_POST('host')); $hesk_settings['db_name'] = hesk_input(hesk_POST('name')); $hesk_settings['db_user'] = hesk_input(hesk_POST('user')); $hesk_settings['db_pass'] = hesk_input(hesk_POST('pass')); // Allow & in password $hesk_settings['db_pass'] = str_replace('&', '&', $hesk_settings['db_pass']); // Use MySQLi extension to connect? $use_mysqli = function_exists('mysqli_connect') ? true : false; // Start output buffering ob_start(); // Connect to database if ($use_mysqli) { // Do we need a special port? Check and connect to the database if (strpos($hesk_settings['db_host'], ':')) { list($hesk_settings['db_host'], $hesk_settings['db_port']) = explode(':', $hesk_settings['db_host']); $hesk_db_link = mysqli_connect($hesk_settings['db_host'], $hesk_settings['db_user'], $hesk_settings['db_pass'], $hesk_settings['db_name'], intval($hesk_settings['db_port'])) or $db_success = 0; } else { $hesk_db_link = mysqli_connect($hesk_settings['db_host'], $hesk_settings['db_user'], $hesk_settings['db_pass'], $hesk_settings['db_name']) or $db_success = 0; } } else { $hesk_db_link = mysql_connect($hesk_settings['db_host'], $hesk_settings['db_user'], $hesk_settings['db_pass']) or $db_success = 0; // Select database works OK? if ($db_success == 1 && !mysql_select_db($hesk_settings['db_name'], $hesk_db_link)) { // No, try to create the database if (function_exists('mysql_create_db') && mysql_create_db($hesk_settings['db_name'], $hesk_db_link)) { if (mysql_select_db($hesk_settings['db_name'], $hesk_db_link)) { $db_success = 1; } else { $db_success = 0; } } else { $db_success = 0; } } } ob_end_clean(); // Any errors? if (!$db_success) { global $mysql_log; $mysql_log = $use_mysqli ? mysqli_connect_error() : mysql_error(); hesk_iDatabase(1); } // Check MySQL version define('MYSQL_VERSION', hesk_dbResult(hesk_dbQuery('SELECT VERSION() AS version'))); if (version_compare(MYSQL_VERSION, REQUIRE_MYSQL_VERSION, '<')) { hesk_iDatabase(5); } return $hesk_db_link; }
*******************************************************************************/ define('IN_SCRIPT', 1); define('HESK_PATH', '../'); // Get all the required files and functions require HESK_PATH . 'hesk_settings.inc.php'; require HESK_PATH . 'inc/common.inc.php'; require HESK_PATH . 'inc/setup_functions.inc.php'; // Print header header('Content-Type: text/html; charset=' . $hesklang['ENCODING']); // Demo mode? if (defined('HESK_DEMO')) { hesk_show_notice($hesklang['ddemo']); exit; } // Test type? $test_type = hesk_POST('test'); // Test MySQL connection if ($test_type == 'mysql') { if (hesk_testMySQL()) { hesk_show_success($hesklang['conok']); } elseif (!empty($mysql_log)) { hesk_show_error($mysql_error . '<br /><br /><b>' . $hesklang['mysql_said'] . ':</b> ' . $mysql_log); } else { hesk_show_error($mysql_error); } } elseif ($test_type == 'pop3') { if (hesk_testPOP3()) { hesk_show_success($hesklang['conok']); } else { hesk_show_error($pop3_error . '<br /><br /><textarea name="pop3_log" rows="10" cols="60">' . $pop3_log . '</textarea>'); }
function new_sm() { global $hesk_settings, $hesklang, $listBox; global $hesk_error_buffer; // A security check # hesk_token_check('POST'); $hesk_error_buffer = array(); $style = intval(hesk_POST('style', 0)); if ($style > 4 || $style < 0) { $style = 0; } $type = empty($_POST['type']) ? 0 : 1; $title = hesk_input(hesk_POST('title')) or $hesk_error_buffer[] = $hesklang['sm_e_title']; $message = hesk_getHTML(hesk_POST('message')); // Any errors? if (count($hesk_error_buffer)) { $_SESSION['new_sm'] = array('style' => $style, 'type' => $type, 'title' => $title, 'message' => hesk_input(hesk_POST('message'))); $tmp = ''; foreach ($hesk_error_buffer as $error) { $tmp .= "<li>{$error}</li>\n"; } $hesk_error_buffer = $tmp; $hesk_error_buffer = $hesklang['rfm'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, 'service_messages.php'); } // Just preview the message? if (isset($_POST['sm_preview'])) { $_SESSION['preview_sm'] = true; $_SESSION['new_sm'] = array('style' => $style, 'type' => $type, 'title' => $title, 'message' => $message); header('Location: service_messages.php'); exit; } // Get the latest service message order $res = hesk_dbQuery("SELECT `order` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "service_messages` ORDER BY `order` DESC LIMIT 1"); $row = hesk_dbFetchRow($res); $my_order = intval($row[0]) + 10; // Insert service message into database hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "service_messages` (`author`,`title`,`message`,`style`,`type`,`order`) VALUES (\n '" . intval($_SESSION['id']) . "',\n '" . hesk_dbEscape($title) . "',\n '" . hesk_dbEscape($message) . "',\n '{$style}',\n '{$type}',\n '{$my_order}'\n )"); $_SESSION['smord'] = hesk_dbInsertID(); hesk_process_messages($hesklang['sm_added'], 'service_messages.php', 'SUCCESS'); }
function change_manager() { global $hesklang, $hesk_settings; $catid = hesk_POST('catid'); $newManagerId = hesk_POST('managerid'); hesk_dbQuery('UPDATE `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'categories` SET `manager` = ' . intval($newManagerId) . ' WHERE `id` = ' . intval($catid)); if (hesk_dbAffectedRows() != 1) { hesk_process_messages($hesklang['int_error'] . ': ' . $hesklang['cat_not_found'], './manage_categories.php'); } if ($newManagerId == 0) { // There is no new manager. return; } // Add the category to the user's categories list, if not already present $currentCatRs = hesk_dbQuery('SELECT `categories` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'users` WHERE `id` = ' . intval($newManagerId)); $currentCategories = hesk_dbFetchAssoc($currentCatRs); $categories = explode(',', $currentCategories['categories']); if (!in_array($catid, $categories)) { hesk_dbQuery('UPDATE `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'users` SET `categories` = \'' . $currentCategories['categories'] . ',' . $catid . '\' WHERE `id` = ' . intval($newManagerId)); } hesk_process_messages($hesklang['manager_updated'], './manage_categories.php', 'SUCCESS'); }
* a license please visit the page below: * https://www.hesk.com/buy.php *******************************************************************************/ define('IN_SCRIPT', 1); define('HESK_PATH', '../'); /* Get all the required files and functions */ require HESK_PATH . 'hesk_settings.inc.php'; require HESK_PATH . 'inc/common.inc.php'; require HESK_PATH . 'inc/admin_functions.inc.php'; hesk_load_database_functions(); hesk_session_start(); hesk_dbConnect(); hesk_isLoggedIn(); /* Check permissions for this feature */ hesk_checkPermission('can_view_tickets'); hesk_checkPermission('can_reply_tickets'); /* A security check */ hesk_token_check('POST'); /* Ticket ID */ $trackingID = hesk_cleanID() or die($hesklang['int_error'] . ': ' . $hesklang['no_trackID']); $priority = intval(hesk_POST('priority')); if ($priority < 0 || $priority > 3) { hesk_process_messages($hesklang['inpr'], 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999), 'NOTICE'); } $options = array(0 => '<font class="critical">' . $hesklang['critical'] . '</font>', 1 => '<font class="important">' . $hesklang['high'] . '</font>', 2 => '<font class="medium">' . $hesklang['medium'] . '</font>', 3 => $hesklang['low']); $revision = sprintf($hesklang['thist8'], hesk_date(), $options[$priority], $_SESSION['name'] . ' (' . $_SESSION['user'] . ')'); hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `priority`='{$priority}', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `trackid`='" . hesk_dbEscape($trackingID) . "' LIMIT 1"); if (hesk_dbAffectedRows() != 1) { hesk_process_messages($hesklang['inpr'], 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999), 'NOTICE'); } hesk_process_messages(sprintf($hesklang['chpri2'], $options[$priority]), 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999), 'SUCCESS');
function new_saved() { global $hesk_settings, $hesklang; /* A security check */ hesk_token_check('POST'); $hesk_error_buffer = ''; $savename = hesk_input(hesk_POST('name')) or $hesk_error_buffer .= '<li>' . $hesklang['ent_ticket_tpl_title'] . '</li>'; $msg = hesk_input(hesk_POST('msg')) or $hesk_error_buffer .= '<li>' . $hesklang['ent_ticket_tpl_msg'] . '</li>'; // Avoid problems with utf-8 newline chars in Javascript code, detect and remove them $msg = preg_replace('/\\R/u', "\r\n", $msg); $_SESSION['canned']['what'] = 'NEW'; $_SESSION['canned']['name'] = $savename; $_SESSION['canned']['msg'] = $msg; /* Any errors? */ if (strlen($hesk_error_buffer)) { $hesk_error_buffer = $hesklang['rfm'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, 'manage_ticket_templates.php'); } /* Get the latest tpl_order */ $result = hesk_dbQuery('SELECT `tpl_order` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'ticket_templates` ORDER BY `tpl_order` DESC LIMIT 1'); $row = hesk_dbFetchRow($result); $my_order = $row[0] + 10; hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "ticket_templates` (`title`,`message`,`tpl_order`) VALUES ('" . hesk_dbEscape($savename) . "','" . hesk_dbEscape($msg) . "','" . intval($my_order) . "')"); unset($_SESSION['canned']['what']); unset($_SESSION['canned']['name']); unset($_SESSION['canned']['msg']); hesk_process_messages($hesklang['ticket_tpl_saved'], 'manage_ticket_templates.php', 'SUCCESS'); }
function mail_list_messages() { global $hesk_settings, $hesklang, $admins; $href = 'mail.php'; $query = ''; if ($hesk_settings['mailtmp']['folder'] == 'outbox') { $query .= 'folder=outbox&'; } $query .= 'page='; $maxresults = 30; $tmp = intval(hesk_POST('page', 1)); $page = $tmp > 1 ? $tmp : 1; /* List of private messages */ $res = hesk_dbQuery("SELECT COUNT(*) FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "mail` WHERE `" . hesk_dbEscape($hesk_settings['mailtmp']['this']) . "`='" . intval($_SESSION['id']) . "' AND `deletedby`!='" . intval($_SESSION['id']) . "'"); $total = hesk_dbResult($res, 0, 0); if ($total > 0) { $pages = ceil($total / $maxresults) or $pages = 1; if ($page > $pages) { $page = $pages; } $limit_down = $page * $maxresults - $maxresults; $prev_page = $page - 1 <= 0 ? 0 : $page - 1; $next_page = $page + 1 > $pages ? 0 : $page + 1; if ($pages > 1) { echo $hesklang['pg'] . ': '; /* List pages */ if ($pages >= 7) { if ($page > 2) { echo '<a href="' . $href . '?' . $query . '1"><b>«</b></a> '; } if ($prev_page) { echo '<a href="' . $href . '?' . $query . $prev_page . '"><b>‹</b></a> '; } } for ($i = 1; $i <= $pages; $i++) { if ($i <= $page + 5 && $i >= $page - 5) { if ($i == $page) { echo ' <b>' . $i . '</b> '; } else { echo ' <a href="' . $href . '?' . $query . $i . '">' . $i . '</a> '; } } } if ($pages >= 7) { if ($next_page) { echo ' <a href="' . $href . '?' . $query . $next_page . '"><b>›</b></a> '; } if ($page < $pages - 1) { echo ' <a href="' . $href . '?' . $query . $pages . '"><b>»</b></a>'; } } echo '<br /> '; } // end PAGES > 1 // Get messages from the database $res = hesk_dbQuery("SELECT `id`, `from`, `to`, `subject`, `dt`, `read` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "mail` WHERE `" . hesk_dbEscape($hesk_settings['mailtmp']['this']) . "`='" . intval($_SESSION['id']) . "' AND `deletedby`!='" . intval($_SESSION['id']) . "' ORDER BY `id` DESC LIMIT " . intval($limit_down) . " , " . intval($maxresults) . " "); ?> <form action="mail.php<?php if ($hesk_settings['mailtmp']['folder'] == 'outbox') { echo '?folder=outbox'; } ?> " name="form1" method="post"> <div class="container table-responsive"> <table class="table table-bordered table-hover" style="background: #E0EEEE;"> <tr> <th class="admin_white" style="width:1px"><input type="checkbox" name="checkall" value="2" onclick="hesk_changeAll(this)" /></th> <th class="admin_white" style="text-align:left; white-space:nowrap;"><?php echo $hesklang['m_sub']; ?> </th> <th class="admin_white" style="text-align:left; white-space:nowrap;"><?php echo $hesk_settings['mailtmp']['m_from']; ?> </th> <th class="admin_white" style="text-align:left; white-space:nowrap;"><?php echo $hesklang['date']; ?> </th> </tr> <?php $i = 0; while ($pm = hesk_dbFetchAssoc($res)) { if ($i) { $color = "admin_gray"; $i = 0; } else { $color = "admin_white"; $i = 1; } $pm['subject'] = '<a href="mail.php?a=read&id=' . $pm['id'] . '">' . $pm['subject'] . '</a>'; if ($hesk_settings['mailtmp']['this'] == 'to' && !$pm['read']) { $pm['subject'] = '<b>' . $pm['subject'] . '</b>'; } $pm['name'] = isset($admins[$pm[$hesk_settings['mailtmp']['other']]]) ? '<a href="mail.php?a=new&id=' . $pm[$hesk_settings['mailtmp']['other']] . '">' . $admins[$pm[$hesk_settings['mailtmp']['other']]] . '</a>' : ($pm['from'] == 9999 ? '<a href="http://www.hesk.com" target="_blank">HESK.com</a>' : $hesklang['e_udel']); $pm['dt'] = hesk_dateToString($pm['dt'], 0, 0, 0, true); echo <<<EOC \t\t\t\t\t<tr> \t\t\t\t\t<td class="{$color}" style="text-align:left; white-space:nowrap;"><input type="checkbox" name="id[]" value="{$pm['id']}" /> </td> \t\t\t\t\t<td class="{$color}">{$pm['subject']}</td> \t\t\t\t\t<td class="{$color}">{$pm['name']}</td> \t\t\t\t\t<td class="{$color}">{$pm['dt']}</td> \t\t\t\t\t</tr> EOC; } // End while ?> </table><!-- end table table-bordered table-hover table-responsive --> </div> <div class="container" align="right"><select name="a"> <?php if ($hesk_settings['mailtmp']['this'] == 'to') { ?> <option value="mark_read" selected="selected"><?php echo $hesklang['mo1']; ?> </option> <option value="mark_unread"><?php echo $hesklang['mo2']; ?> </option> <?php } ?> <option value="delete"><?php echo $hesklang['mo3']; ?> </option> </select> <input type="hidden" name="token" value="<?php hesk_token_echo(); ?> " /> <input type="submit" value="<?php echo $hesklang['execute']; ?> " onclick="Javascript:if (document.form1.a.value=='delete') return hesk_confirmExecute('<?php echo hesk_makeJsString($hesklang['mo3']); ?> ?');" class="btn btn-default" /> </form> <br/><br/> </div> <?php } else { echo '<div class="container"><i>' . $hesklang['npm'] . '</i></div><br/>'; } }
if ($_SESSION['step'] == 3 && isset($_POST['dbtest'])) { // Username $_SESSION['admin_user'] = hesk_input(hesk_POST('admin_user')); if (strlen($_SESSION['admin_user']) == 0) { $_SESSION['admin_user'] = '******'; } // Password $_SESSION['admin_pass'] = hesk_input(hesk_POST('admin_pass')); if (strlen($_SESSION['admin_pass']) == 0) { $_SESSION['admin_pass'] = substr(str_shuffle("23456789abcdefghijkmnpqrstuvwxyzABCDEFGHJKLMNPQRSTUVWXYZ"), 0, mt_rand(8, 12)); } // Password hash for the database $_SESSION['admin_hash'] = hesk_Pass2Hash($_SESSION['admin_pass']); $hesk_db_link = hesk_iTestDatabaseConnection(); // Get table prefix, don't allow any special chars $hesk_settings['db_pfix'] = preg_replace('/[^0-9a-zA-Z_]/', '', hesk_POST('pfix', 'hesk_')); // Generate HESK table names $hesk_tables = array($hesk_settings['db_pfix'] . 'attachments', $hesk_settings['db_pfix'] . 'banned_emails', $hesk_settings['db_pfix'] . 'banned_ips', $hesk_settings['db_pfix'] . 'categories', $hesk_settings['db_pfix'] . 'kb_articles', $hesk_settings['db_pfix'] . 'kb_attachments', $hesk_settings['db_pfix'] . 'kb_categories', $hesk_settings['db_pfix'] . 'logins', $hesk_settings['db_pfix'] . 'mail', $hesk_settings['db_pfix'] . 'notes', $hesk_settings['db_pfix'] . 'online', $hesk_settings['db_pfix'] . 'pipe_loops', $hesk_settings['db_pfix'] . 'replies', $hesk_settings['db_pfix'] . 'reply_drafts', $hesk_settings['db_pfix'] . 'reset_password', $hesk_settings['db_pfix'] . 'service_messages', $hesk_settings['db_pfix'] . 'std_replies', $hesk_settings['db_pfix'] . 'tickets', $hesk_settings['db_pfix'] . 'ticket_templates', $hesk_settings['db_pfix'] . 'users'); // Check if any of the HESK tables exists $res = hesk_dbQuery('SHOW TABLES FROM `' . hesk_dbEscape($hesk_settings['db_name']) . '`'); while ($row = hesk_dbFetchRow($res)) { if (in_array($row[0], $hesk_tables)) { hesk_iDatabase(2); } } // All ok, let's save settings hesk_iSaveSettings(); // Now install HESK database tables hesk_iTables(); // And move to the next step $_SESSION['step'] = 4;
// Get note info $result = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` WHERE `id`={$noteID}"); if (hesk_dbNumRows($result) != 1) { hesk_error($hesklang['no_note']); } $note = hesk_dbFetchAssoc($result); // Make sure the note matches the ticket and the user has permission to edit it if ($note['ticket'] != $ticket['id'] || !hesk_checkPermission('can_del_notes', 0) && $note['who'] != $_SESSION['id']) { hesk_error($hesklang['perm_deny']); } // Save changes? if (isset($_POST['save'])) { // A security check hesk_token_check('POST'); // Get message $tmpvar['message'] = nl2br(hesk_makeURL(hesk_input(hesk_POST('message')))); // If we have message or attachments do the update if (strlen($tmpvar['message']) || strlen($note['attachments'])) { hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` SET `message`='" . hesk_dbEscape($tmpvar['message']) . "' WHERE `id`={$noteID}"); hesk_process_messages($hesklang['ednote2'], 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999), 'SUCCESS'); } else { hesk_dbQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "notes` WHERE `id`={$noteID}"); header('Location: admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999)); exit; } } $note['message'] = hesk_msgToPlain($note['message'], 0, 0); /* Print header */ require_once HESK_PATH . 'inc/header.inc.php'; /* Print admin navigation */ require_once HESK_PATH . 'inc/show_admin_nav.inc.php';
function print_login() { global $hesk_settings, $hesklang; $hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['admin_login']; require_once HESK_PATH . 'inc/header.inc.php'; if (hesk_isREQUEST('notice')) { hesk_process_messages($hesklang['session_expired'], 'NOREDIRECT'); } if (!isset($_SESSION['a_iserror'])) { $_SESSION['a_iserror'] = array(); } ?> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="3"><img src="../img/headerleftsm.jpg" width="3" height="25" alt="" /></td> <td class="headersm"><?php echo $hesklang['login']; ?> </td> <td width="3"><img src="../img/headerrightsm.jpg" width="3" height="25" alt="" /></td> </tr> </table> <table width="100%" border="0" cellspacing="0" cellpadding="3"> <tr> <td><span class="smaller"><a href="<?php echo $hesk_settings['site_url']; ?> " class="smaller"><?php echo $hesk_settings['site_title']; ?> </a> > <?php echo $hesklang['admin_login']; ?> </span></td> </tr> </table> </td> </tr> <tr> <td> <br /> <?php /* This will handle error, success and notice messages */ hesk_handle_messages(); ?> <br /> <div align="center"> <table border="0" cellspacing="0" cellpadding="0" width="<?php echo $hesk_settings['secimg_use'] == 2 ? '60' : '50'; ?> % "> <tr> <td width="7" height="7"><img src="../img/roundcornerslt.jpg" width="7" height="7" alt="" /></td> <td class="roundcornerstop"></td> <td><img src="../img/roundcornersrt.jpg" width="7" height="7" alt="" /></td> </tr> <tr> <td class="roundcornersleft"> </td> <td> <form action="index.php" method="post" name="form1"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="60" style="text-align:center"><img src="../img/login.png" alt="" width="24" height="24" /></td> <td> <p><b><?php echo $hesklang['admin_login']; ?> </a></b></p> </td> </tr> <tr> <td width="60"> </td> <td> </td> </tr> <tr> <td width="60"> </td> <td><?php echo $hesklang['username']; ?> :<br /> <?php $cls = in_array('user', $_SESSION['a_iserror']) ? ' class="isError" ' : ''; if (defined('HESK_USER')) { $savedUser = HESK_USER; } else { $savedUser = hesk_htmlspecialchars(hesk_COOKIE('hesk_username')); } $is_1 = ''; $is_2 = ''; $is_3 = ''; $remember_user = hesk_POST('remember_user'); if ($hesk_settings['autologin'] && (isset($_COOKIE['hesk_p']) || $remember_user == 'AUTOLOGIN')) { $is_1 = 'checked="checked"'; } elseif (isset($_COOKIE['hesk_username']) || $remember_user == 'JUSTUSER') { $is_2 = 'checked="checked"'; } else { $is_3 = 'checked="checked"'; } if ($hesk_settings['list_users']) { echo '<select name="user" ' . $cls . '>'; $res = hesk_dbQuery('SELECT * FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'users` ORDER BY `user` ASC'); while ($row = hesk_dbFetchAssoc($res)) { $sel = strtolower($savedUser) == strtolower($row['user']) ? 'selected="selected"' : ''; echo '<option value="' . $row['user'] . '" ' . $sel . '>' . $row['user'] . '</option>'; } echo '</select>'; } else { echo '<input type="text" name="user" size="35" value="' . $savedUser . '" ' . $cls . ' />'; } ?> </td> </tr> <tr> <td width="60"> </td> <td> </td> </tr> <tr> <td width="60"> </td> <td><?php echo $hesklang['pass']; ?> :<br /><input type="password" name="pass" size="35" <?php if (in_array('pass', $_SESSION['a_iserror'])) { echo ' class="isError" '; } ?> /></td> </tr> <?php if ($hesk_settings['secimg_use'] == 2) { ?> <tr> <td width="60"> </td> <td> <hr /> <?php // SPAM prevention verified for this session if (isset($_SESSION['img_a_verified'])) { echo '<img src="' . HESK_PATH . 'img/success.png" width="16" height="16" border="0" alt="" style="vertical-align:text-bottom" /> ' . $hesklang['vrfy']; } elseif ($hesk_settings['recaptcha_use']) { ?> <script type="text/javascript"> var RecaptchaOptions = { theme : '<?php echo isset($_SESSION['a_iserror']) && in_array('mysecnum', $_SESSION['a_iserror']) ? 'red' : 'white'; ?> ', custom_translations : { visual_challenge : "<?php echo hesk_slashJS($hesklang['visual_challenge']); ?> ", audio_challenge : "<?php echo hesk_slashJS($hesklang['audio_challenge']); ?> ", refresh_btn : "<?php echo hesk_slashJS($hesklang['refresh_btn']); ?> ", instructions_visual : "<?php echo hesk_slashJS($hesklang['instructions_visual']); ?> ", instructions_context : "<?php echo hesk_slashJS($hesklang['instructions_context']); ?> ", instructions_audio : "<?php echo hesk_slashJS($hesklang['instructions_audio']); ?> ", help_btn : "<?php echo hesk_slashJS($hesklang['help_btn']); ?> ", play_again : "<?php echo hesk_slashJS($hesklang['play_again']); ?> ", cant_hear_this : "<?php echo hesk_slashJS($hesklang['cant_hear_this']); ?> ", incorrect_try_again : "<?php echo hesk_slashJS($hesklang['incorrect_try_again']); ?> ", image_alt_text : "<?php echo hesk_slashJS($hesklang['image_alt_text']); ?> ", }, }; </script> <?php require_once HESK_PATH . 'inc/recaptcha/recaptchalib.php'; echo recaptcha_get_html($hesk_settings['recaptcha_public_key'], null, $hesk_settings['recaptcha_ssl']); } else { $cls = in_array('mysecnum', $_SESSION['a_iserror']) ? ' class="isError" ' : ''; echo $hesklang['sec_enter'] . '<br /> <br /><img src="' . HESK_PATH . 'print_sec_img.php?' . rand(10000, 99999) . '" width="150" height="40" alt="' . $hesklang['sec_img'] . '" title="' . $hesklang['sec_img'] . '" border="1" name="secimg" style="vertical-align:text-bottom" /> ' . '<a href="javascript:void(0)" onclick="javascript:document.form1.secimg.src=\'' . HESK_PATH . 'print_sec_img.php?\'+ ( Math.floor((90000)*Math.random()) + 10000);"><img src="' . HESK_PATH . 'img/reload.png" height="24" width="24" alt="' . $hesklang['reload'] . '" title="' . $hesklang['reload'] . '" border="0" style="vertical-align:text-bottom" /></a>' . '<br /> <br /><input type="text" name="mysecnum" size="20" maxlength="5" ' . $cls . ' />'; } ?> <hr /> </td> </tr> <?php } else { ?> <tr> <td width="60"> </td> <td> </td> </tr> <?php } // End if $hesk_settings['secimg_use'] == 2 if ($hesk_settings['autologin']) { ?> <tr> <td width="60"> </td> <td><label><input type="radio" name="remember_user" value="AUTOLOGIN" <?php echo $is_1; ?> /> <?php echo $hesklang['autologin']; ?> </label><br /> <label><input type="radio" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?> /> <?php echo $hesklang['just_user']; ?> </label><br /> <label><input type="radio" name="remember_user" value="NOTHANKS" <?php echo $is_3; ?> /> <?php echo $hesklang['nothx']; ?> </label></td> </tr> <?php } else { ?> <tr> <td width="60"> </td> <td><label><input type="checkbox" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?> /> <?php echo $hesklang['remember_user']; ?> </label></td> </tr> <?php } // End if $hesk_settings['autologin'] ?> <tr> <td width="60"> </td> <td> </td> </tr> <tr> <td width="60"> </td> <td><input type="submit" value="<?php echo $hesklang['click_login']; ?> " class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" /> <input type="hidden" name="a" value="do_login" /> <?php if (hesk_isREQUEST('goto') && ($url = hesk_REQUEST('goto'))) { echo '<input type="hidden" name="goto" value="' . $url . '" />'; } ?> <br /> </td> </tr> </table> </form> </td> <td class="roundcornersright"> </td> </tr> <tr> <td><img src="../img/roundcornerslb.jpg" width="7" height="7" alt="" /></td> <td class="roundcornersbottom"></td> <td width="7" height="7"><img src="../img/roundcornersrb.jpg" width="7" height="7" alt="" /></td> </tr> </table> </div> <p> </p> <?php hesk_cleanSessionVars('a_iserror'); require_once HESK_PATH . 'inc/footer.inc.php'; exit; }
function forgot_tid() { global $hesk_settings, $hesklang; require HESK_PATH . 'inc/email_functions.inc.php'; $email = hesk_validateEmail(hesk_POST('email'), 'ERR', 0) or hesk_process_messages($hesklang['enter_valid_email'], 'ticket.php?remind=1'); /* Prepare ticket statuses */ $my_status = array(0 => $hesklang['open'], 1 => $hesklang['wait_staff_reply'], 2 => $hesklang['wait_cust_reply'], 3 => $hesklang['closed'], 4 => $hesklang['in_progress'], 5 => $hesklang['on_hold']); /* Get ticket(s) from database */ hesk_load_database_functions(); hesk_dbConnect(); // Get tickets from the database $res = hesk_dbQuery('SELECT * FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'tickets` FORCE KEY (`statuses`) WHERE ' . ($hesk_settings['open_only'] ? "`status` IN ('0','1','2','4','5') AND " : '') . ' ' . hesk_dbFormatEmail($email) . ' ORDER BY `status` ASC, `lastchange` DESC '); $num = hesk_dbNumRows($res); if ($num < 1) { if ($hesk_settings['open_only']) { hesk_process_messages($hesklang['noopen'], 'ticket.php?remind=1&e=' . $email); } else { hesk_process_messages($hesklang['tid_not_found'], 'ticket.php?remind=1&e=' . $email); } } $tid_list = ''; $name = ''; $email_param = $hesk_settings['email_view_ticket'] ? '&e=' . rawurlencode($email) : ''; while ($my_ticket = hesk_dbFetchAssoc($res)) { $name = $name ? $name : hesk_msgToPlain($my_ticket['name'], 1, 0); $tid_list .= "\r\n{$hesklang['trackID']}: " . $my_ticket['trackid'] . "\r\n{$hesklang['subject']}: " . hesk_msgToPlain($my_ticket['subject'], 1, 0) . "\r\n{$hesklang['status']}: " . $my_status[$my_ticket['status']] . "\r\n{$hesk_settings['hesk_url']}/ticket.php?track={$my_ticket['trackid']}{$email_param}\r\n"; } /* Get e-mail message for customer */ $msg = hesk_getEmailMessage('forgot_ticket_id', '', 0, 0, 1); $msg = str_replace('%%NAME%%', $name, $msg); $msg = str_replace('%%NUM%%', $num, $msg); $msg = str_replace('%%LIST_TICKETS%%', $tid_list, $msg); $msg = str_replace('%%SITE_TITLE%%', hesk_msgToPlain($hesk_settings['site_title'], 1), $msg); $msg = str_replace('%%SITE_URL%%', $hesk_settings['site_url'], $msg); $subject = hesk_getEmailSubject('forgot_ticket_id'); /* Send e-mail */ hesk_mail($email, $subject, $msg); /* Show success message */ $tmp = '<b>' . $hesklang['tid_sent'] . '!</b>'; $tmp .= '<br /> <br />' . $hesklang['tid_sent2'] . '.'; $tmp .= '<br /> <br />' . $hesklang['check_spambox']; hesk_process_messages($tmp, 'ticket.php?e=' . $email, 'SUCCESS'); exit; /* Print header */ $hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['tid_sent']; require_once HESK_PATH . 'inc/header.inc.php'; ?> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="3"><img src="img/headerleftsm.jpg" width="3" height="25" alt="" /></td> <td class="headersm"><?php hesk_showTopBar($hesklang['tid_sent']); ?> </td> <td width="3"><img src="img/headerrightsm.jpg" width="3" height="25" alt="" /></td> </tr> </table> <table width="100%" border="0" cellspacing="0" cellpadding="3"> <tr> <td><span class="smaller"><a href="<?php echo $hesk_settings['site_url']; ?> " class="smaller"><?php echo $hesk_settings['site_title']; ?> </a> > <a href="<?php echo $hesk_settings['hesk_url']; ?> " class="smaller"><?php echo $hesk_settings['hesk_title']; ?> </a> > <?php echo $hesklang['tid_sent']; ?> </span></td> </tr> </table> </td> </tr> <tr> <td> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="7" height="7"><img src="img/roundcornerslt.jpg" width="7" height="7" alt="" /></td> <td class="roundcornerstop"></td> <td><img src="img/roundcornersrt.jpg" width="7" height="7" alt="" /></td> </tr> <tr> <td class="roundcornersleft"> </td> <td> <p> </p> <p align="center"><?php echo $hesklang['tid_sent2']; ?> </p> <p align="center"><b><?php echo $hesklang['check_spambox']; ?> </b></p> <p> </p> <p align="center"><a href="<?php echo $hesk_settings['hesk_url']; ?> "><?php echo $hesk_settings['hesk_title']; ?> </a></p> <p> </p> </td> <td class="roundcornersright"> </td> </tr> <tr> <td><img src="img/roundcornerslb.jpg" width="7" height="7" alt="" /></td> <td class="roundcornersbottom"></td> <td width="7" height="7"><img src="img/roundcornersrb.jpg" width="7" height="7" alt="" /></td> </tr> </table> <?php }
function hesk_REQUEST($in, $default = false) { return isset($_GET[$in]) ? hesk_input(hesk_GET($in)) : (isset($_POST[$in]) ? hesk_input(hesk_POST($in)) : $default); }
/* Format email subject and message for staff */ $subject = hesk_getEmailSubject('new_note', $ticket); $message = hesk_getEmailMessage('new_note', $ticket, 1); /* Send email to staff */ hesk_mail($owner['email'], $subject, $message); } } } header('Location: admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999)); exit; } /* Update time worked */ if ($hesk_settings['time_worked'] && ($can_reply || $can_edit) && isset($_POST['h']) && isset($_POST['m']) && isset($_POST['s']) && hesk_token_check('POST')) { $h = intval(hesk_POST('h')); $m = intval(hesk_POST('m')); $s = intval(hesk_POST('s')); /* Get time worked in proper format */ $time_worked = hesk_getTime($h . ':' . $m . ':' . $s); /* Update database */ $revision = sprintf($hesklang['thist14'], hesk_date(), $time_worked, $_SESSION['name'] . ' (' . $_SESSION['user'] . ')'); hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `time_worked`='" . hesk_dbEscape($time_worked) . "', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `trackid`='" . hesk_dbEscape($trackingID) . "' LIMIT 1"); /* Show ticket */ hesk_process_messages($hesklang['twu'], 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999), 'SUCCESS'); } /* Delete attachment action */ if (isset($_GET['delatt']) && hesk_token_check()) { if (!$can_delete || !$can_edit) { hesk_process_messages($hesklang['no_permission'], 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . mt_rand(10000, 99999)); } $att_id = intval(hesk_GET('delatt')) or hesk_error($hesklang['inv_att_id']); $reply = intval(hesk_GET('reply', 0));
else {return false;} } //--> </script> <?php if (isset($_POST['action']) && $_POST['action'] == 'update') { $value_contract_name = hesk_input(hesk_POST('contract_name')); $value_company_id = hesk_input(hesk_POST('company_id')); $value_project_id = hesk_input(hesk_POST('project_id')); $value_staff_id = hesk_input(hesk_POST('staff_id')); $value_starting_date = hesk_input(hesk_POST('starting_date')); $value_ending_date = hesk_input(hesk_POST('ending_date')); $value_sla = hesk_input(hesk_POST('sla')); $value_priority = hesk_input(hesk_POST('priority')); $value_reply_time = hesk_input(hesk_POST('reply_time')); $value_resolved_time = hesk_input(hesk_POST('resolved_time')); $value['lastchange'] = hesk_date($value['lastchange'], true); $query = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "contracts` SET\n\t\t`contract_name`='" . hesk_dbEscape($value_contract_name) . "',\n\t\t`company_id`='" . hesk_dbEscape($value_company_id) . "',\n\t\t`project_id`='" . hesk_dbEscape($value_project_id) . "',\n\t\t`starting_date`='" . hesk_dbEscape($value_starting_date) . "',\n\t\t`ending_date`='" . hesk_dbEscape($value_ending_date) . "',\n\t\t`sla`='" . hesk_dbEscape($value_sla) . "',\n\t\t`priority`='" . hesk_dbEscape($value_priority) . "',\n\t\t`reply_time`='" . hesk_dbEscape($value_reply_time) . "',\n\t\t`resolved_time`='" . hesk_dbEscape($value_resolved_time) . "',\n\t\t`lastchange`=NOW()\n\t\tWHERE `id`='" . intval($value_id) . "' "); $query2 = hesk_dbQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "userforcontract` WHERE `contractId`='" . intval($value_id) . "'"); foreach ($_POST['staff_id'] as $staff) { $sql = hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "userforcontract` (\n\t\t\t`userId`, \n\t\t\t`contractId`\n\t\t\t)\n\t\t\tVALUES(\n\t\t\t'" . hesk_dbEscape($staff) . "', \n\t\t\t'" . $value_id . "'\n\t\t\t)"); } //$flag = hesk_dbQuery('SELECT id FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'contracts` where active = 1'); } if ($_SESSION['isadmin']) { $res = hesk_dbQuery("SELECT \n\t\tC.id, \n\t\tC.contract_name,\n\t\tCO.company_name,\n\t\tC.active,\n\t\tP.project_name,\n\t\tS.name as staff_name,\n\t\tC.starting_date,\n\t\tC.ending_date,\n\t\tC.sla,\n\t\tC.priority,\n\t\tC.reply_time,\n\t\tC.resolved_time,\n\t\tC.lastchange,\n\t\tCB.name AS created_by \n\t\tFROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "contracts` AS C\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` AS S ON C.staff_id=S.Id\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` AS CB ON C.created_by=CB.Id\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "companies` AS CO on C.company_id=CO.id\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "projects` AS P on C.project_id=P.id\n\t\tORDER BY `id`"); $custom_filters = "SELECT \n\t\tC.id, \n\t\tC.contract_name,\n\t\tCO.company_name,\n\t\tC.active,\n\t\tP.project_name,\n\t\tS.name as staff_name,\n\t\tC.starting_date,\n\t\tC.ending_date,\n\t\tC.sla,\n\t\tC.priority,\n\t\tC.reply_time,\n\t\tC.resolved_time,\n\t\tC.lastchange,\n\t\tCB.name AS created_by \n\t\tFROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "contracts` AS C\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` AS S ON C.staff_id=S.Id\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` AS CB ON C.created_by=CB.Id\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "companies` AS CO on C.company_id=CO.id\n\t\tLEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "projects` AS P on C.project_id=P.id"; //FILTRAT NGA ERMEDITA if (isset($_POST['submitbutton_contracts'])) { if (!empty($_POST['search_by_contract_name'])) { $res = hesk_dbQuery($custom_filters . ' WHERE C.contract_name ="' . $_POST['search_by_contract_name'] . '"');
$set['category_order_column'] = empty($_POST['category_order_column']) ? 'cat_order' : 'name'; if ($set['customer-email-verification-required']) { //-- Don't allow multiple emails if verification is required $set['multi_eml'] = 0; } $set['navbarBackgroundColor'] = hesk_input(hesk_POST('navbarBackgroundColor')); $set['navbarBrandColor'] = hesk_input(hesk_POST('navbarBrandColor')); $set['navbarBrandHoverColor'] = hesk_input(hesk_POST('navbarBrandHoverColor')); $set['navbarItemTextColor'] = hesk_input(hesk_POST('navbarItemTextColor')); $set['navbarItemTextHoverColor'] = hesk_input(hesk_POST('navbarItemTextHoverColor')); $set['navbarItemTextSelectedColor'] = hesk_input(hesk_POST('navbarItemTextSelectedColor')); $set['navbarItemSelectedBackgroundColor'] = hesk_input(hesk_POST('navbarItemSelectedBackgroundColor')); $set['dropdownItemTextColor'] = hesk_input(hesk_POST('dropdownItemTextColor')); $set['dropdownItemTextHoverColor'] = hesk_input(hesk_POST('dropdownItemTextHoverColor')); $set['questionMarkColor'] = hesk_input(hesk_POST('questionMarkColor')); $set['dropdownItemTextHoverBackgroundColor'] = hesk_input(hesk_POST('dropdownItemTextHoverBackgroundColor')); $modsForHesk_file_content = '<?php //-- Mods For Hesk Theme Color Settings $modsForHesk_settings[\'navbarBackgroundColor\'] = \'' . $set['navbarBackgroundColor'] . '\'; $modsForHesk_settings[\'navbarBrandColor\'] = \'' . $set['navbarBrandColor'] . '\'; $modsForHesk_settings[\'navbarBrandHoverColor\'] = \'' . $set['navbarBrandHoverColor'] . '\'; $modsForHesk_settings[\'navbarItemTextColor\'] = \'' . $set['navbarItemTextColor'] . '\'; $modsForHesk_settings[\'navbarItemTextHoverColor\'] = \'' . $set['navbarItemTextHoverColor'] . '\'; $modsForHesk_settings[\'navbarItemTextSelectedColor\'] = \'' . $set['navbarItemTextSelectedColor'] . '\'; $modsForHesk_settings[\'navbarItemSelectedBackgroundColor\'] = \'' . $set['navbarItemSelectedBackgroundColor'] . '\'; $modsForHesk_settings[\'dropdownItemTextColor\'] = \'' . $set['dropdownItemTextColor'] . '\'; $modsForHesk_settings[\'dropdownItemTextHoverColor\'] = \'' . $set['dropdownItemTextHoverColor'] . '\'; $modsForHesk_settings[\'dropdownItemTextHoverBackgroundColor\'] = \'' . $set['dropdownItemTextHoverBackgroundColor'] . '\'; $modsForHesk_settings[\'questionMarkColor\'] = \'' . $set['questionMarkColor'] . '\';
function hesk_validateUserInfo($pass_required = 1, $redirect_to = './manage_users.php') { global $hesk_settings, $hesklang; $hesk_error_buffer = ''; $myuser['name'] = hesk_input(hesk_POST('name')) or $hesk_error_buffer .= '<li>' . $hesklang['enter_real_name'] . '</li>'; $myuser['email'] = hesk_validateEmail(hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer .= '<li>' . $hesklang['enter_valid_email'] . '</li>'; $myuser['user'] = hesk_input(hesk_POST('user')) or $hesk_error_buffer .= '<li>' . $hesklang['enter_username'] . '</li>'; $myuser['isadmin'] = empty($_POST['isadmin']) ? 0 : 1; $myuser['signature'] = hesk_input(hesk_POST('signature')); $myuser['autoassign'] = hesk_POST('autoassign') == 'Y' ? 1 : 0; /* If it's not admin at least one category and fature is required */ $myuser['categories'] = array(); $myuser['features'] = array(); if ($myuser['isadmin'] == 0) { if (empty($_POST['categories']) || !is_array($_POST['categories'])) { $hesk_error_buffer .= '<li>' . $hesklang['asign_one_cat'] . '</li>'; } else { foreach ($_POST['categories'] as $tmp) { if (is_array($tmp)) { continue; } if ($tmp = intval($tmp)) { $myuser['categories'][] = $tmp; } } } if (empty($_POST['features']) || !is_array($_POST['features'])) { $hesk_error_buffer .= '<li>' . $hesklang['asign_one_feat'] . '</li>'; } else { foreach ($_POST['features'] as $tmp) { if (in_array($tmp, $hesk_settings['features'])) { $myuser['features'][] = $tmp; } } } } if (strlen($myuser['signature']) > 255) { $hesk_error_buffer .= '<li>' . $hesklang['signature_long'] . '</li>'; } /* Password */ $myuser['cleanpass'] = ''; $newpass = hesk_input(hesk_POST('newpass')); $passlen = strlen($newpass); if ($pass_required || $passlen > 0) { /* At least 5 chars? */ if ($passlen < 5) { $hesk_error_buffer .= '<li>' . $hesklang['password_not_valid'] . '</li>'; } else { $newpass2 = hesk_input(hesk_POST('newpass2')); if ($newpass != $newpass2) { $hesk_error_buffer .= '<li>' . $hesklang['passwords_not_same'] . '</li>'; } else { $myuser['pass'] = hesk_Pass2Hash($newpass); $myuser['cleanpass'] = $newpass; } } } /* Save entered info in session so we don't loose it in case of errors */ $_SESSION['userdata'] = $myuser; /* Any errors */ if (strlen($hesk_error_buffer)) { $hesk_error_buffer = $hesklang['rfm'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, $redirect_to); } return $myuser; }
function hesk_testSMTP() { global $hesk_settings, $hesklang, $set; // Get variables $set['smtp_host_name'] = hesk_input(hesk_POST('s_smtp_host_name', 'localhost')); $set['smtp_host_port'] = intval(hesk_POST('s_smtp_host_port', 25)); $set['smtp_timeout'] = intval(hesk_POST('s_smtp_timeout', 10)); $set['smtp_ssl'] = empty($_POST['s_smtp_ssl']) ? 0 : 1; $set['smtp_tls'] = empty($_POST['s_smtp_tls']) ? 0 : 1; $set['smtp_user'] = hesk_input(hesk_POST('s_smtp_user')); $set['smtp_password'] = hesk_input(hesk_POST('s_smtp_password')); // Initiate SMTP class and set parameters require_once HESK_PATH . 'inc/mail/smtp.php'; $smtp = new smtp_class(); $smtp->host_name = $set['smtp_host_name']; $smtp->host_port = $set['smtp_host_port']; $smtp->timeout = $set['smtp_timeout']; $smtp->ssl = $set['smtp_ssl']; $smtp->start_tls = $set['smtp_tls']; $smtp->user = $set['smtp_user']; $smtp->password = hesk_htmlspecialchars_decode(stripslashes($set['smtp_password'])); $smtp->debug = 1; if (strlen($set['smtp_user']) || strlen($set['smtp_password'])) { require_once HESK_PATH . 'inc/mail/sasl/sasl.php'; } $connection_OK = false; ob_start(); // Test connection if ($smtp->Connect()) { // SMTP connect successful $connection_OK = true; $smtp->Disconnect(); } else { global $smtp_error, $smtp_log; $smtp_error = ucfirst($smtp->error); $smtp_log = ob_get_contents(); } $smtp_log = ob_get_contents(); ob_end_clean(); return $connection_OK; }
// Convert old database settings if (isset($hesk_settings['database_user'])) { $hesk_settings['db_user'] = $hesk_settings['database_user']; $hesk_settings['db_name'] = $hesk_settings['database_name']; $hesk_settings['db_pass'] = $hesk_settings['database_pass']; $hesk_settings['db_host'] = $hesk_settings['database_host']; } // Set the table prefix to default for versions older than 2.0 if (!isset($hesk_settings['db_pfix'])) { $hesk_settings['db_pfix'] = 'hesk_'; } // If no step is defined, start with step 1 if (!isset($_SESSION['step'])) { $_SESSION['step'] = 1; } elseif ($_SESSION['step'] == 1) { $agree = hesk_POST('agree', ''); if ($agree == 'YES') { // Are sessions working? if (empty($_SESSION['works'])) { hesk_iSessionError(); } // All OK, continue $_SESSION['license_agree'] = 1; $_SESSION['step'] = 2; } else { $_SESSION['step'] = 1; } } // Test database connection? if ($_SESSION['step'] == 3 && isset($_POST['dbtest'])) { $hesk_db_link = hesk_iTestDatabaseConnection();
function rename_cat() { global $hesk_settings, $hesklang; /* A security check */ hesk_token_check('POST'); $_SERVER['PHP_SELF'] = 'manage_categories.php?catid=' . intval(hesk_POST('catid')); $catid = hesk_isNumber(hesk_POST('catid'), $hesklang['choose_cat_ren'], $_SERVER['PHP_SELF']); $_SESSION['selcat'] = $catid; $_SESSION['selcat2'] = $catid; $catname = hesk_input(hesk_POST('name'), $hesklang['cat_ren_name'], $_SERVER['PHP_SELF']); $_SESSION['catname2'] = $catname; $res = hesk_dbQuery("SELECT `id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` WHERE `name` LIKE '" . hesk_dbEscape(hesk_dbLike($catname)) . "' LIMIT 1"); if (hesk_dbNumRows($res) != 0) { $old = hesk_dbFetchAssoc($res); if ($old['id'] == $catid) { hesk_process_messages($hesklang['noch'], $_SERVER['PHP_SELF'], 'NOTICE'); } else { hesk_process_messages($hesklang['cndupl'], $_SERVER['PHP_SELF']); } } hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` SET `name`='" . hesk_dbEscape($catname) . "' WHERE `id`='" . intval($catid) . "' LIMIT 1"); unset($_SESSION['selcat']); unset($_SESSION['catname2']); hesk_process_messages($hesklang['cat_renamed_to'] . ' <i>' . stripslashes($catname) . '</i>', $_SERVER['PHP_SELF'], 'SUCCESS'); }
$sql .= " WHERE `id`='{$replyto}' LIMIT 1"; hesk_dbQuery($sql); unset($sql); /* Update number of replies in the users table */ hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET `replies`=`replies`+1 WHERE `id`='" . intval($_SESSION['id']) . "' LIMIT 1"); // --> Prepare reply message // 1. Generate the array with ticket info that can be used in emails $info = array('email' => $ticket['email'], 'category' => $ticket['category'], 'priority' => $ticket['priority'], 'owner' => $ticket['owner'], 'trackid' => $ticket['trackid'], 'status' => $new_status, 'name' => $ticket['name'], 'lastreplier' => $_SESSION['name'], 'subject' => $ticket['subject'], 'message' => stripslashes($message), 'attachments' => $myattachments, 'dt' => hesk_date($ticket['dt']), 'lastchange' => hesk_date($ticket['lastchange'])); // 2. Add custom fields to the array foreach ($hesk_settings['custom_fields'] as $k => $v) { $info[$k] = $v['use'] ? $ticket[$k] : ''; } // 3. Make sure all values are properly formatted for email $ticket = hesk_ticketToPlain($info, 1, 0); // Notify the customer if (!isset($_POST['no_notify']) || intval(hesk_POST('no_notify')) != 1) { hesk_notifyCustomer('new_reply_by_staff'); } /* Set reply submitted message */ $_SESSION['HESK_SUCCESS'] = TRUE; $_SESSION['HESK_MESSAGE'] = $hesklang['reply_submitted']; if (!empty($_POST['close'])) { $_SESSION['HESK_MESSAGE'] .= '<br /><br />' . $hesklang['ticket_marked'] . ' <span class="resolved">' . $hesklang['closed'] . '</span>'; } /* What to do after reply? */ if ($_SESSION['afterreply'] == 1) { header('Location: admin_main.php'); } elseif ($_SESSION['afterreply'] == 2) { /* Get the next open ticket that needs a reply */ $res = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE `owner` IN ('0','" . intval($_SESSION['id']) . "') AND " . hesk_myCategories() . " AND `status` IN ('0','1') ORDER BY `owner` DESC, `priority` ASC LIMIT 1"); if (hesk_dbNumRows($res) == 1) {
require HESK_PATH . 'inc/secimg.inc.php'; $sc = new PJ_SecurityImage($hesk_settings['secimg_sum']); if (isset($_SESSION['checksum']) && $sc->checkCode($mysecnum, $_SESSION['checksum'])) { //$_SESSION['img_a_verified'] = true; } else { $hesk_error_buffer['mysecnum'] = $hesklang['sec_wrng']; } } } } // Connect to database and check for brute force attempts hesk_load_database_functions(); hesk_dbConnect(); hesk_limitBfAttempts(); // Get email $email = hesk_validateEmail(hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer['email'] = $hesklang['enter_valid_email']; // Any errors? if (count($hesk_error_buffer) != 0) { $_SESSION['a_iserror'] = array_keys($hesk_error_buffer); $tmp = ''; foreach ($hesk_error_buffer as $error) { $tmp .= "<li>{$error}</li>\n"; } $hesk_error_buffer = $tmp; $hesk_error_buffer = $hesklang['pcer'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, 'NOREDIRECT'); } elseif (defined('HESK_DEMO')) { hesk_process_messages($hesklang['ddemo'], 'NOREDIRECT'); } else { // Get user data from the database $res = hesk_dbQuery("SELECT `id`, `name`, `pass` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `email` LIKE '" . hesk_dbEscape($email) . "' LIMIT 1");
$tmpvar['attachments'] = ''; // If we have any errors lets store info in session to avoid re-typing everything if (count($hesk_error_buffer) != 0) { $_SESSION['iserror'] = array_keys($hesk_error_buffer); $_SESSION['as_name'] = hesk_POST('name'); $_SESSION['as_email'] = hesk_POST('email'); $_SESSION['as_category'] = hesk_POST('category'); $_SESSION['as_priority'] = $tmpvar['priority']; $_SESSION['as_subject'] = hesk_POST('subject'); $_SESSION['as_message'] = hesk_POST('message'); $_SESSION['as_owner'] = $tmpvar['owner']; $_SESSION['as_notify'] = $notify; $_SESSION['as_show'] = $show; foreach ($hesk_settings['custom_fields'] as $k => $v) { if ($v['use']) { $_SESSION["as_{$k}"] = $v['type'] == 'checkbox' ? hesk_POST_array($k) : hesk_POST($k); } } $tmp = ''; foreach ($hesk_error_buffer as $error) { $tmp .= "<li>{$error}</li>\n"; } $hesk_error_buffer = $tmp; // Remove any successfully uploaded attachments if ($hesk_settings['attachments']['use']) { hesk_removeAttachments($attachments); } $hesk_error_buffer = $hesklang['pcer'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, 'new_ticket.php'); } if ($hesk_settings['attachments']['use'] && !empty($attachments)) {
if (count($hesk_error_buffer)) { $myerror = '<ul>'; foreach ($hesk_error_buffer as $error) { $myerror .= "<li>{$error}</li>\n"; } $myerror .= '</ul>'; hesk_error($myerror); } $tmpvar['message'] = hesk_makeURL($tmpvar['message']); $tmpvar['message'] = nl2br($tmpvar['message']); hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "replies` SET `message`='" . hesk_dbEscape($tmpvar['message']) . "' WHERE `id`='" . intval($tmpvar['id']) . "' AND `replyto`='" . intval($ticket['id']) . "' LIMIT 1"); } else { $tmpvar['name'] = hesk_input(hesk_POST('name')) or $hesk_error_buffer[] = $hesklang['enter_your_name']; $tmpvar['email'] = hesk_validateEmail(hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer[] = $hesklang['enter_valid_email']; $tmpvar['subject'] = hesk_input(hesk_POST('subject')) or $hesk_error_buffer[] = $hesklang['enter_ticket_subject']; $tmpvar['message'] = hesk_input(hesk_POST('message')) or $hesk_error_buffer[] = $hesklang['enter_message']; // Demo mode if (defined('HESK_DEMO')) { $tmpvar['email'] = '*****@*****.**'; } if (count($hesk_error_buffer)) { $myerror = '<ul>'; foreach ($hesk_error_buffer as $error) { $myerror .= "<li>{$error}</li>\n"; } $myerror .= '</ul>'; hesk_error($myerror); } $tmpvar['message'] = hesk_makeURL($tmpvar['message']); $tmpvar['message'] = nl2br($tmpvar['message']); foreach ($hesk_settings['custom_fields'] as $k => $v) {
function new_article() { global $hesk_settings, $hesklang, $listBox; global $hesk_error_buffer; /* A security check */ # hesk_token_check('POST'); $_SESSION['hide'] = array('treemenu' => 1, 'new_category' => 1); $hesk_error_buffer = array(); $catid = intval(hesk_POST('catid', 1)); $type = empty($_POST['type']) ? 0 : (hesk_POST('type') == 2 ? 2 : 1); $html = $hesk_settings['kb_wysiwyg'] ? 1 : (empty($_POST['html']) ? 0 : 1); $now = hesk_date(); // Prevent submitting duplicate articles by reloading manage_knowledgebase.php page if (isset($_SESSION['article_submitted'])) { header('Location:manage_knowledgebase.php?a=manage_cat&catid=' . $catid); exit; } $_SESSION['KB_CATEGORY'] = $catid; $subject = hesk_input(hesk_POST('subject')) or $hesk_error_buffer[] = $hesklang['kb_e_subj']; if ($html) { if (empty($_POST['content'])) { $hesk_error_buffer[] = $hesklang['kb_e_cont']; } $content = hesk_getHTML(hesk_POST('content')); } else { $content = hesk_input(hesk_POST('content')) or $hesk_error_buffer[] = $hesklang['kb_e_cont']; $content = nl2br($content); $content = hesk_makeURL($content); } $sticky = isset($_POST['sticky']) ? 1 : 0; $keywords = hesk_input(hesk_POST('keywords')); /* Article attachments */ define('KB', 1); require_once HESK_PATH . 'inc/posting_functions.inc.php'; require_once HESK_PATH . 'inc/attachments.inc.php'; $attachments = array(); for ($i = 1; $i <= 3; $i++) { $att = hesk_uploadFile($i); if (!empty($att)) { $attachments[$i] = $att; } } $myattachments = ''; /* Any errors? */ if (count($hesk_error_buffer)) { // Remove any successfully uploaded attachments if ($hesk_settings['attachments']['use']) { hesk_removeAttachments($attachments); } $_SESSION['new_article'] = array('type' => $type, 'html' => $html, 'subject' => $subject, 'content' => hesk_input(hesk_POST('content')), 'keywords' => $keywords, 'sticky' => $sticky); $tmp = ''; foreach ($hesk_error_buffer as $error) { $tmp .= "<li>{$error}</li>\n"; } $hesk_error_buffer = $tmp; $hesk_error_buffer = $hesklang['rfm'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, 'manage_knowledgebase.php'); } $revision = sprintf($hesklang['revision1'], $now, $_SESSION['name'] . ' (' . $_SESSION['user'] . ')'); /* Add to database */ if (!empty($attachments)) { foreach ($attachments as $myatt) { hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_attachments` (`saved_name`,`real_name`,`size`) VALUES ('" . hesk_dbEscape($myatt['saved_name']) . "','" . hesk_dbEscape($myatt['real_name']) . "','" . intval($myatt['size']) . "')"); $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] . ','; } } /* Get the latest reply_order */ $res = hesk_dbQuery("SELECT `art_order` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_articles` WHERE `catid`='" . intval($catid) . "' AND `sticky` = '" . intval($sticky) . "' ORDER BY `art_order` DESC LIMIT 1"); $row = hesk_dbFetchRow($res); $my_order = $row[0] + 10; /* Insert article into database */ hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_articles` (`catid`,`dt`,`author`,`subject`,`content`,`keywords`,`type`,`html`,`sticky`,`art_order`,`history`,`attachments`) VALUES (\n '" . intval($catid) . "',\n NOW(),\n '" . intval($_SESSION['id']) . "',\n '" . hesk_dbEscape($subject) . "',\n '" . hesk_dbEscape($content) . "',\n '" . hesk_dbEscape($keywords) . "',\n '" . intval($type) . "',\n '" . intval($html) . "',\n '" . intval($sticky) . "',\n '" . intval($my_order) . "',\n '" . hesk_dbEscape($revision) . "',\n '" . hesk_dbEscape($myattachments) . "'\n )"); $_SESSION['artord'] = hesk_dbInsertID(); // Update category article count if ($type == 0) { hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` SET `articles`=`articles`+1 WHERE `id`='" . intval($catid) . "'"); } else { if ($type == 1) { hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` SET `articles_private`=`articles_private`+1 WHERE `id`='" . intval($catid) . "'"); } else { hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` SET `articles_draft`=`articles_draft`+1 WHERE `id`='" . intval($catid) . "'"); } } unset($_SESSION['hide']); $_SESSION['article_submitted'] = 1; hesk_process_messages($hesklang['your_kb_added'], 'NOREDIRECT', 'SUCCESS'); $_GET['catid'] = $catid; manage_category(); }
function forgot_tid() { global $hesk_settings, $hesklang; require HESK_PATH . 'inc/email_functions.inc.php'; $email = hesk_validateEmail(hesk_POST('email'), 'ERR', 0) or hesk_process_messages($hesklang['enter_valid_email'], 'ticket.php?remind=1'); if (isset($_POST['open_only'])) { $hesk_settings['open_only'] = $_POST['open_only'] == 1 ? 1 : 0; } /* Prepare ticket statuses */ $my_status = array(0 => $hesklang['open'], 1 => $hesklang['wait_staff_reply'], 2 => $hesklang['wait_cust_reply'], 3 => $hesklang['closed'], 4 => $hesklang['in_progress'], 5 => $hesklang['on_hold']); /* Get ticket(s) from database */ hesk_load_database_functions(); hesk_dbConnect(); // Get tickets from the database $res = hesk_dbQuery('SELECT * FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'tickets` FORCE KEY (`statuses`) WHERE ' . ($hesk_settings['open_only'] ? "`status` IN ('0','1','2','4','5') AND " : '') . ' ' . hesk_dbFormatEmail($email) . ' ORDER BY `status` ASC, `lastchange` DESC '); $num = hesk_dbNumRows($res); if ($num < 1) { if ($hesk_settings['open_only']) { hesk_process_messages($hesklang['noopen'], 'ticket.php?remind=1&e=' . $email); } else { hesk_process_messages($hesklang['tid_not_found'], 'ticket.php?remind=1&e=' . $email); } } $tid_list = ''; $name = ''; $email_param = $hesk_settings['email_view_ticket'] ? '&e=' . rawurlencode($email) : ''; while ($my_ticket = hesk_dbFetchAssoc($res)) { $name = $name ? $name : hesk_msgToPlain($my_ticket['name'], 1, 0); $tid_list .= "\n{$hesklang['trackID']}: " . $my_ticket['trackid'] . "\n{$hesklang['subject']}: " . hesk_msgToPlain($my_ticket['subject'], 1, 0) . "\n{$hesklang['status']}: " . $my_status[$my_ticket['status']] . "\n{$hesk_settings['hesk_url']}/ticket.php?track={$my_ticket['trackid']}{$email_param}\n"; } /* Get e-mail message for customer */ $msg = hesk_getEmailMessage('forgot_ticket_id', '', 0, 0, 1); $msg = str_replace('%%NAME%%', $name, $msg); $msg = str_replace('%%NUM%%', $num, $msg); $msg = str_replace('%%LIST_TICKETS%%', $tid_list, $msg); $msg = str_replace('%%SITE_TITLE%%', hesk_msgToPlain($hesk_settings['site_title'], 1), $msg); $msg = str_replace('%%SITE_URL%%', $hesk_settings['site_url'], $msg); $subject = hesk_getEmailSubject('forgot_ticket_id'); /* Send e-mail */ hesk_mail($email, $subject, $msg); /* Show success message */ $tmp = '<b>' . $hesklang['tid_sent'] . '!</b>'; $tmp .= '<br /> <br />' . $hesklang['tid_sent2'] . '.'; $tmp .= '<br /> <br />' . $hesklang['check_spambox']; hesk_process_messages($tmp, 'ticket.php?e=' . $email, 'SUCCESS'); exit; }
$email_body .= "<p>Ju do te njoftoheni me nje email per zgjidhjen e ceshtjes.</p>"; $email_body .= "<p>Faleminderit!</p>"; $email_body .= "<p>Stafi Commprog!</p>"; //ndertojme template e emailit ne rastin kur KA probleme $email_body2 = "<p> Përshendetje,</p>" . "<p> U Hap Ceshtja: " . hesk_POST('subject') . " me ID: " . $ticket['id'] . "</p>"; $email_body2 .= "<div style='color:blue'>" . hesk_POST('message') . "</div>"; $email_body2 .= "<p>Cështja u hap nga useri: " . hesk_POST('name') . "</p>"; $email_body2 .= "<p>KUJDES! Cështja nuk eshte e lidhur me nje projekt ne Impro. Beni lidhjen!</p>"; $email_body2 .= "<p>Faleminderit!</p>"; while ($u_email = hesk_dbFetchAssoc($u_emails)) { if (!empty($data)) { // Notify the customer hesk_notifyCustomer(); hesk_mail($u_email['email'], hesk_POST('subject'), $email_body); } else { hesk_mail($u_email['email'], hesk_POST('subject'), $email_body2); } } } // Need to notify staff? // --> From autoassign? if ($tmpvar['owner'] && $autoassign_owner['notify_assigned']) { hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you'); } elseif (!$tmpvar['owner']) { hesk_notifyStaff('new_ticket_staff', " `notify_new_unassigned` = '1' "); } // Next ticket show suggested articles again $_SESSION['ARTICLES_SUGGESTED'] = false; // Need email to view ticket? If yes, remember it by default if ($hesk_settings['email_view_ticket']) { setcookie('hesk_myemail', $tmpvar['email'], strtotime('+1 year'));
if ($hesk_settings['attachments']['use']) { require HESK_PATH . 'inc/attachments.inc.php'; $attachments = array(); for ($i = 1; $i <= $hesk_settings['attachments']['max_number']; $i++) { $att = hesk_uploadFile($i); if ($att !== false && !empty($att)) { $attachments[$i] = $att; } } } $myattachments = ''; /* Any errors? */ if (count($hesk_error_buffer) != 0) { $_SESSION['ticket_message'] = hesk_POST('message'); // If this was a reply after re-opening a ticket, force the form at the top if (hesk_POST('reopen') == 1) { $_SESSION['force_form_top'] = true; } // Remove any successfully uploaded attachments if ($hesk_settings['attachments']['use']) { hesk_removeAttachments($attachments); } $tmp = ''; foreach ($hesk_error_buffer as $error) { $tmp .= "<li>{$error}</li>\n"; } $hesk_error_buffer = $tmp; $hesk_error_buffer = $hesklang['pcer'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, 'ticket.php?track=' . $trackingID . $hesk_settings['e_param'] . '&Refresh=' . rand(10000, 99999)); } /* Connect to database */
function print_login() { global $hesk_settings, $hesklang; // Tell header to load reCaptcha API if needed if ($hesk_settings['recaptcha_use'] == 2) { define('RECAPTCHA', 1); } $hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['admin_login']; require_once HESK_PATH . 'inc/header.inc.php'; if (hesk_isREQUEST('notice')) { hesk_process_messages($hesklang['session_expired'], 'NOREDIRECT'); } if (!isset($_SESSION['a_iserror'])) { $_SESSION['a_iserror'] = array(); } ?> <div class="loginError"><?php /* This will handle error, success and notice messages */ hesk_handle_messages(); ?> </div> <div> <div class="panel panel-default form-signin"> <div class="panel-heading"> <h4><span <?php echo $iconDisplay; ?> ><span class="mega-octicon octicon-sign-in"></span> </span><?php echo $hesklang['admin_login']; ?> </a></h4> </div> <div class="panel-body"> <form class="form-signin form-horizontal" role="form" action="index.php" method="post" name="form1"> <?php if (in_array('pass', $_SESSION['a_iserror'])) { echo '<div class="form-group has-error">'; } else { echo '<div class="form-group">'; } ?> <label for="user" class="col-sm-4 control-label"><?php echo $hesklang['username']; ?> :</label> <div class="col-sm-8"> <?php if (defined('HESK_USER')) { $savedUser = HESK_USER; } else { $savedUser = hesk_htmlspecialchars(hesk_COOKIE('hesk_username')); } $is_1 = ''; $is_2 = ''; $is_3 = ''; $remember_user = hesk_POST('remember_user'); if ($hesk_settings['autologin'] && (isset($_COOKIE['hesk_p']) || $remember_user == 'AUTOLOGIN')) { $is_1 = 'checked="checked"'; } elseif (isset($_COOKIE['hesk_username']) || $remember_user == 'JUSTUSER') { $is_2 = 'checked="checked"'; } else { $is_3 = 'checked="checked"'; } if ($hesk_settings['list_users']) { echo '<select class="form-control" name="user">'; $res = hesk_dbQuery('SELECT `user` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'users` ORDER BY `user` ASC'); while ($row = hesk_dbFetchAssoc($res)) { $sel = strtolower($savedUser) == strtolower($row['user']) ? 'selected="selected"' : ''; echo '<option value="' . $row['user'] . '" ' . $sel . '>' . $row['user'] . '</option>'; } echo '</select>'; } else { echo '<input class="form-control" type="text" name="user" size="35" placeholder="' . htmlspecialchars($hesklang['username']) . '" value="' . $savedUser . '" />'; } ?> </div> </div> <?php if (in_array('pass', $_SESSION['a_iserror'])) { echo '<div class="form-group has-error">'; } else { echo '<div class="form-group">'; } ?> <label for="pass" class="col-sm-4 control-label"><?php echo $hesklang['pass']; ?> :</label> <div class="col-sm-8"> <input type="password" class="form-control" id="pass" name="pass" size="35" placeholder="<?php echo htmlspecialchars($hesklang['pass']); ?> " /> </div> </div> <?php if ($hesk_settings['secimg_use'] == 2) { // SPAM prevention verified for this session if (isset($_SESSION['img_a_verified'])) { echo '<img src="' . HESK_PATH . 'img/success.png" width="16" height="16" border="0" alt="" style="vertical-align:text-bottom" /> ' . $hesklang['vrfy']; } elseif ($hesk_settings['recaptcha_use'] == 1) { ?> <script type="text/javascript"> var RecaptchaOptions = { theme : '<?php echo isset($_SESSION['a_iserror']) && in_array('mysecnum', $_SESSION['a_iserror']) ? 'red' : 'white'; ?> ', custom_translations : { visual_challenge : "<?php echo hesk_slashJS($hesklang['visual_challenge']); ?> ", audio_challenge : "<?php echo hesk_slashJS($hesklang['audio_challenge']); ?> ", refresh_btn : "<?php echo hesk_slashJS($hesklang['refresh_btn']); ?> ", instructions_visual : "<?php echo hesk_slashJS($hesklang['instructions_visual']); ?> ", instructions_context : "<?php echo hesk_slashJS($hesklang['instructions_context']); ?> ", instructions_audio : "<?php echo hesk_slashJS($hesklang['instructions_audio']); ?> ", help_btn : "<?php echo hesk_slashJS($hesklang['help_btn']); ?> ", play_again : "<?php echo hesk_slashJS($hesklang['play_again']); ?> ", cant_hear_this : "<?php echo hesk_slashJS($hesklang['cant_hear_this']); ?> ", incorrect_try_again : "<?php echo hesk_slashJS($hesklang['incorrect_try_again']); ?> ", image_alt_text : "<?php echo hesk_slashJS($hesklang['image_alt_text']); ?> " } }; </script> <?php require_once HESK_PATH . 'inc/recaptcha/recaptchalib.php'; echo '<div class="form-group"><div class="col-md-8 col-md-offset-4">'; echo recaptcha_get_html($hesk_settings['recaptcha_public_key'], null, true); echo '</div></div>'; } elseif ($hesk_settings['recaptcha_use'] == 2) { ?> <div class="form-group"> <div class="col-md-8 col-md-offset-4"> <div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?> "></div> </div> </div> <?php } else { echo '<div class="form-group"><div class="col-md-8 col-md-offset-4">'; $cls = in_array('mysecnum', $_SESSION['a_iserror']) ? ' class="isError" ' : ''; echo $hesklang['sec_enter'] . '<br /> <br /><img src="' . HESK_PATH . 'print_sec_img.php?' . rand(10000, 99999) . '" width="150" height="40" alt="' . $hesklang['sec_img'] . '" title="' . $hesklang['sec_img'] . '" border="1" name="secimg" style="vertical-align:text-bottom" /> ' . '<a href="javascript:void(0)" onclick="javascript:document.form1.secimg.src=\'' . HESK_PATH . 'print_sec_img.php?\'+ ( Math.floor((90000)*Math.random()) + 10000);"><img src="' . HESK_PATH . 'img/reload.png" height="24" width="24" alt="' . $hesklang['reload'] . '" title="' . $hesklang['reload'] . '" border="0" style="vertical-align:text-bottom" /></a>' . '<br /> <br /><input type="text" name="mysecnum" size="20" maxlength="5" ' . $cls . ' />'; echo '</div></div>'; } } // End if $hesk_settings['secimg_use'] == 2 if ($hesk_settings['autologin']) { ?> <div class="form-group"> <div class="col-md-offset-4 col-md-8"> <div class="radio"> <label><input type="radio" name="remember_user" value="AUTOLOGIN" <?php echo $is_1; ?> /> <?php echo $hesklang['autologin']; ?> </label> </div> <div class="radio"> <label><input type="radio" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?> /> <?php echo $hesklang['just_user']; ?> </label> </div> <div class="radio"> <label><input type="radio" name="remember_user" value="NOTHANKS" <?php echo $is_3; ?> /> <?php echo $hesklang['nothx']; ?> </label> </div> </div> </div> <?php } else { ?> <div class="form-group"> <div class="col-md-offset-4 col-md-8"> <div class="checkbox"> <label><input type="checkbox" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?> /> <?php echo $hesklang['remember_user']; ?> </label> </div> </div> </div> <?php } // End if $hesk_settings['autologin'] ?> <div class="form-group"> <div class="col-md-offset-4 col-md-8"> <input type="submit" value="<?php echo $hesklang['click_login']; ?> " class="btn btn-default" /> <input type="hidden" name="a" value="do_login" /> <?php if (hesk_isREQUEST('goto') && ($url = hesk_REQUEST('goto'))) { echo '<input type="hidden" name="goto" value="' . $url . '" />'; } // Do we allow staff password reset? if ($hesk_settings['reset_pass']) { echo '<br /> <br /><a href="password.php" class="smaller">' . $hesklang['fpass'] . '</a>'; } ?> </div> </div> </form> </div> </div> </div> <p> </p> <?php hesk_cleanSessionVars('a_iserror'); require_once HESK_PATH . 'inc/footer.inc.php'; exit; }
function update_profile() { global $hesk_settings, $hesklang, $can_view_unassigned; /* A security check */ hesk_token_check('POST'); $sql_pass = ''; $sql_username = ''; $hesk_error_buffer = ''; $_SESSION['new']['name'] = hesk_input(hesk_POST('name')) or $hesk_error_buffer .= '<li>' . $hesklang['enter_your_name'] . '</li>'; $_SESSION['new']['email'] = hesk_validateEmail(hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer = '<li>' . $hesklang['enter_valid_email'] . '</li>'; $_SESSION['new']['signature'] = hesk_input(hesk_POST('signature')); /* Signature */ if (strlen($_SESSION['new']['signature']) > 255) { $hesk_error_buffer .= '<li>' . $hesklang['signature_long'] . '</li>'; } /* Admins can change username */ if ($_SESSION['isadmin']) { $_SESSION['new']['user'] = hesk_input(hesk_POST('user')) or $hesk_error_buffer .= '<li>' . $hesklang['enter_username'] . '</li>'; /* Check for duplicate usernames */ $result = hesk_dbQuery("SELECT `id` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `user`='" . hesk_dbEscape($_SESSION['new']['user']) . "' AND `id`!='" . intval($_SESSION['id']) . "' LIMIT 1"); if (hesk_dbNumRows($result) != 0) { $hesk_error_buffer .= '<li>' . $hesklang['duplicate_user'] . '</li>'; } else { $sql_username = "******" . hesk_dbEscape($_SESSION['new']['user']) . "'"; } } /* Change password? */ $newpass = hesk_input(hesk_POST('newpass')); $passlen = strlen($newpass); if ($passlen > 0) { /* At least 5 chars? */ if ($passlen < 5) { $hesk_error_buffer .= '<li>' . $hesklang['password_not_valid'] . '</li>'; } else { $newpass2 = hesk_input(hesk_POST('newpass2')); if ($newpass != $newpass2) { $hesk_error_buffer .= '<li>' . $hesklang['passwords_not_same'] . '</li>'; } else { $v = hesk_Pass2Hash($newpass); if ($v == '499d74967b28a841c98bb4baaabaad699ff3c079') { define('WARN_PASSWORD', true); } $sql_pass = '******'' . $v . '\''; } } } /* After reply */ $_SESSION['new']['afterreply'] = intval(hesk_POST('afterreply')); if ($_SESSION['new']['afterreply'] != 1 && $_SESSION['new']['afterreply'] != 2) { $_SESSION['new']['afterreply'] = 0; } /* Auto-start ticket timer */ $_SESSION['new']['autostart'] = isset($_POST['autostart']) ? 1 : 0; /* Notifications */ $_SESSION['new']['notify_new_unassigned'] = empty($_POST['notify_new_unassigned']) || !$can_view_unassigned ? 0 : 1; $_SESSION['new']['notify_new_my'] = empty($_POST['notify_new_my']) ? 0 : 1; $_SESSION['new']['notify_reply_unassigned'] = empty($_POST['notify_reply_unassigned']) || !$can_view_unassigned ? 0 : 1; $_SESSION['new']['notify_reply_my'] = empty($_POST['notify_reply_my']) ? 0 : 1; $_SESSION['new']['notify_assigned'] = empty($_POST['notify_assigned']) ? 0 : 1; $_SESSION['new']['notify_note'] = empty($_POST['notify_note']) ? 0 : 1; $_SESSION['new']['notify_pm'] = empty($_POST['notify_pm']) ? 0 : 1; /* Any errors? */ if (strlen($hesk_error_buffer)) { /* Process the session variables */ $_SESSION['new'] = hesk_stripArray($_SESSION['new']); $hesk_error_buffer = $hesklang['rfm'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>'; hesk_process_messages($hesk_error_buffer, 'NOREDIRECT'); } else { /* Update database */ hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` SET\r\n\t `name`='" . hesk_dbEscape($_SESSION['new']['name']) . "',\r\n\t `email`='" . hesk_dbEscape($_SESSION['new']['email']) . "',\r\n\t\t`signature`='" . hesk_dbEscape($_SESSION['new']['signature']) . "'\r\n {$sql_username}\r\n\t\t{$sql_pass} ,\r\n\t `afterreply`='" . intval($_SESSION['new']['afterreply']) . "' ,\r\n `autostart`='" . intval($_SESSION['new']['autostart']) . "' ,\r\n\t `notify_new_unassigned`='" . intval($_SESSION['new']['notify_new_unassigned']) . "' ,\r\n `notify_new_my`='" . intval($_SESSION['new']['notify_new_my']) . "' ,\r\n `notify_reply_unassigned`='" . intval($_SESSION['new']['notify_reply_unassigned']) . "' ,\r\n `notify_reply_my`='" . intval($_SESSION['new']['notify_reply_my']) . "' ,\r\n `notify_assigned`='" . intval($_SESSION['new']['notify_assigned']) . "' ,\r\n `notify_pm`='" . intval($_SESSION['new']['notify_pm']) . "',\r\n `notify_note`='" . intval($_SESSION['new']['notify_note']) . "'\r\n\t WHERE `id`='" . intval($_SESSION['id']) . "' LIMIT 1"); /* Process the session variables */ $_SESSION['new'] = hesk_stripArray($_SESSION['new']); /* Update session variables */ foreach ($_SESSION['new'] as $k => $v) { $_SESSION[$k] = $v; } unset($_SESSION['new']); hesk_process_messages($hesklang['profile_updated_success'], 'profile.php', 'SUCCESS'); } }
require HESK_PATH . 'hesk_settings.inc.php'; require HESK_PATH . 'inc/common.inc.php'; require HESK_PATH . 'inc/admin_functions.inc.php'; hesk_load_database_functions(); require HESK_PATH . 'inc/email_functions.inc.php'; hesk_session_start(); hesk_dbConnect(); hesk_isLoggedIn(); /* Check permissions for this feature */ hesk_checkPermission('can_change_cat'); /* A security check */ hesk_token_check('POST'); /* Ticket ID */ $trackingID = hesk_cleanID() or die($hesklang['int_error'] . ': ' . $hesklang['no_trackID']); /* Category ID */ $category = intval(hesk_POST('category', -1)); if ($category < 1) { hesk_process_messages($hesklang['incat'], 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . rand(10000, 99999), 'NOTICE'); } /* Get new category details */ $res = hesk_dbQuery("SELECT `name`,`autoassign` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "categories` WHERE `id`='{$category}' LIMIT 1"); if (hesk_dbNumRows($res) != 1) { hesk_error("{$hesklang['int_error']}: {$hesklang['kb_cat_inv']}."); } $row = hesk_dbFetchAssoc($res); /* Should tickets in new category be auto-assigned if necessary? */ if (!$row['autoassign']) { $hesk_settings['autoassign'] = false; } /* Is user allowed to view tickets in new category? */ $category_ok = hesk_okCategory($category, 0);