$incidentClient = new SoapClient($soapurl, array('trace' => 1, 'exceptions' => true, 'cache_wsdl' => WSDL_CACHE_MEMORY, 'compression' => SOAP_COMPRESSION_ACCEPT | SOAP_COMPRESSION_GZIP, 'login' => $netID, 'password' => $passy));
$updateResponse = $incidentClient->update(array('sys_id' => $sysId, 'short_description' => $_POST['subject'], 'u_work_log' => "(Internal Comment)" . html2text($ticketEntry)));
if (isset($updateResponse->sys_id)) {
echo "<h2> Ticket's work-log has been updated successfully. </h2>";
} else {
echo "<h2> Updating the work-log for the ticket failed. Please attempt to do so manually. </h2>";
}
} catch (Exception $E) {
if ($env == 2) {
$errorInfo = '';
} else {
$errorInfo = "ERROR " . print_r($E, true);
}
echo "<h2> Unable to connect to service-now to insert your update to the work-log. Please attempt to do so manually. <br><br>{$errorInfo}</h2>";
}
$emailBody = formEmail($_POST);
$subject = getEmailType($type) . $_POST['subject'];
if ($env == 2) {
$recipient = '';
try {
$notificationMemberQuery = $db->prepare("SELECT * FROM `notificationMember` WHERE `memberId` IN (SELECT `memberId` FROM `notificationGroupMember` WHERE `groupName` = 'Executive Notification')");
$notificationMemberQuery->execute();
} catch (PDOException $e) {
exit("error in query");
}
while ($execNoteRecipient = $notificationMemberQuery->fetch(PDO::FETCH_ASSOC)) {
if ($recipient === '') {
$recipient = $execNoteRecipient['email'];
} else {
$recipient .= ', ' . $execNoteRecipient['email'];
}
if ($type == "Resolve") {
return "RESOLVED -- ";
} else {
if ($type == "New/Resolve") {
return "NEW/RESOLVED -- ";
} else {
if ($type == "Re-open") {
return "RE-OPENED -- ";
}
}
}
}
}
}
?>
<h2>Preview of Executive Notification Email</h2>
<a href='execNoteForm.php'>Return</a><br/>
<form method='post' action='sendEmail.php'>
<textarea id='email' name='email' cols=100 rows=10>
<?php
formEmail($_POST);
?>
</textarea>
<br/>
<input type='submit' id='submit' name='submit' value="Send Email" />
</form>
<?php
require '../includes/includeAtEnd.php';