public function claimSession()
{
$chat_session_id = $this->app->get('PARAMS.session_id');
try {
$chat_session = (new \Support\Models\ChatSessions())->setState('filter.id', $chat_session_id)->getItem();
if (empty($chat_session->id)) {
throw new \Exception('Invalid Session');
}
$chat_session->session_id_admin = $this->session->id();
$chat_session->admin_id = new \MongoId((string) $this->getIdentity()->id);
$chat_session->admin_name = $this->getIdentity()->first_name;
$chat_session->admin_email = $this->getIdentity()->email;
$chat_session->status = 'claimed';
$chat_session->messages[] = (new \Support\Models\ChatMessages(array('sender_type' => 'system', 'sender_name' => 'System Bot', 'timestamp' => time(), 'text' => $this->getIdentity()->first_name . ' has joined this session.')))->cast();
$chat_session->save();
\Dsc\System::addMessage('You claimed that session');
} catch (\Exception $e) {
\Dsc\System::addMessage('There was an error claiming that session.', 'error');
\Dsc\System::addMessage($e->getMessage(), 'error');
}
try {
$user = $this->getIdentity();
\Support\Models\Operators::goOnline($user);
\Dsc\System::addMessage('You are now online');
} catch (\Exception $e) {
\Dsc\System::addMessage('There was an error marking you as online', 'error');
\Dsc\System::addMessage($e->getMessage(), 'error');
}
$this->app->reroute('/admin/support/live-chat');
}
