/**
  * This is for joining users table and tickets table so that i can get the users info in ticket details page
  * @since 11-2-2016
  * @author Saurabh Kumar <*****@*****.**>
  */
 public function getAvaiableUsersDetails()
 {
     try {
         $result = Ticket::join('users', function ($join) {
             $join->on('tickets.user_id', '=', 'users.id');
         })->select()->get();
         return $result;
     } catch (QueryException $e) {
         echo $e;
     }
 }