public function getResults()
{
$input = Request::createFromGlobals();
$steps = Step::where('step_flow', $_SESSION['user_flow'])->get();
foreach ($steps as $step) {
$records = Reclamo::with(['ef_request.dates' => function ($query) use($step) {
return $query->whereDateFlow($step->step_flow)->whereDateStep($step->step_id);
}]);
$records = $this->applyFilters($records);
$records = $records->get();
$subtotalArray = ['work' => 0, 'non-work' => 0, 'total' => 0];
$dateCount = 0;
foreach ($records as $record) {
foreach ($record->ef_request->dates as $date) {
$date_end = $date->date_end ? $date->date_end : date('Y-m-d H:i:s');
$timeArray = TimeController::getHours($date->date_start, $date_end);
$subtotalArray['work'] += $timeArray['work'];
$subtotalArray['non-work'] += $timeArray['non-work'];
$subtotalArray['total'] += $timeArray['total'];
$dateCount++;
}
}
if ($dateCount > 0) {
$subtotalArray['work'] = $subtotalArray['work'] / $dateCount;
$subtotalArray['non-work'] = $subtotalArray['non-work'] / $dateCount;
$subtotalArray['total'] = $subtotalArray['total'] / $dateCount;
}
$step->elapsed_time = $subtotalArray;
}
return $steps;
}
public function getResults()
{
$input = Request::createFromGlobals();
$records = [];
$steps = Step::where('step_flow', $_SESSION['user_flow'])->get();
$reclamos = Reclamo::with('ef_request.dates');
$reclamos = $this->applyFilters($reclamos);
$reclamos = $reclamos->get();
foreach ($reclamos as $reclamo) {
$record = ['reclamo' => $reclamo->ef_request->request_inner_id, 'times' => [], 'total' => 0];
// Iterate steps and load times/totals
foreach ($steps as $step) {
$step_time = 0;
$dates = $reclamo->ef_request->dates->filter(function ($date) use($step) {
return $date->date_step == $step->step_id;
});
foreach ($dates as $date) {
$timeArray = TimeController::getHours($date->date_start, $date->date_end);
if ($input->duration == 'calendar') {
$step_time += $timeArray['total'] / 24;
} else {
$step_time += $timeArray['work'] / 8;
}
}
$stepArray = ['name' => $step->step_name, 'time' => number_format($step_time, 2)];
$record['times'][] = $stepArray;
}
// Add totals
foreach ($record['times'] as $time) {
$record['total'] += $time['time'];
}
$records[] = $record;
}
return compact('records', 'steps');
}
public function getDuracionLaborableAttribute()
{
// Set end date
$end_date = $this->reclamo_fecha_fin;
if ($end_date == null || $end_date == '' || $end_date == '0000-00-00 00:00:00') {
$end_date = date('Y-m-d H:i:s');
}
// Get duration
$timeArray = TimeController::getHours($this->reclamo_fecha_inicio, $end_date);
return $timeArray['work'];
}
public function getResults()
{
$input = Request::createFromGlobals();
// Get customers
$clientes = Reclamo::orderBy('cliente_nombre')->lists('cliente_nombre');
$clientes = $clientes->unique();
// Get unfiltered requests
$reclamos = Reclamo::with('ef_request');
// Apply filters
$reclamos = $this->applyFilters($reclamos);
$reclamos = $reclamos->get();
$records = [];
foreach ($clientes as $cliente) {
$cliente_reclamos = $reclamos->filter(function ($reclamo) use($cliente) {
return $reclamo->cliente_nombre == $cliente;
});
$numAbiertos = 0;
$montoAbiertos = 0;
$totalTimeArrayAbiertos = ['work' => 0, 'non-work' => 0, 'total' => 0];
$numCerrados = 0;
$montoCerrados = 0;
$totalTimeArrayCerrados = ['work' => 0, 'non-work' => 0, 'total' => 0];
foreach ($cliente_reclamos as $reclamo) {
if ($reclamo->reclamo_fecha_fin != null && $reclamo->reclamo_fecha_fin != '' && $reclamo->reclamo_fecha_fin != '0000-00-00 00:00:00') {
// Set end date
$date_end = $reclamo->reclamo_fecha_fin;
// Get times
$timeArray = TimeController::getHours($reclamo->reclamo_fecha_inicio, $date_end);
$totalTimeArrayCerrados['work'] += $timeArray['work'];
$totalTimeArrayCerrados['non-work'] += $timeArray['non-work'];
$totalTimeArrayCerrados['total'] += $timeArray['total'];
$numCerrados++;
$montoCerrados += $reclamo->nc_monto;
} else {
// Set end date
$date_end = date('Y-m-d H:i:s');
// Get times
$timeArray = TimeController::getHours($reclamo->reclamo_fecha_inicio, $date_end);
$totalTimeArrayAbiertos['work'] += $timeArray['work'];
$totalTimeArrayAbiertos['non-work'] += $timeArray['non-work'];
$totalTimeArrayAbiertos['total'] += $timeArray['total'];
$numAbiertos++;
$montoAbiertos += $reclamo->nc_monto;
}
// Set end date
$date_end = $reclamo->reclamo_fecha_fin ? $reclamo->reclamo_fecha_fin : date('Y-m-d H:i:s');
// Get times
$timeArray = TimeController::getHours($reclamo->reclamo_fecha_inicio, $date_end);
}
$duracionAbiertos = 0;
$duracionCerrados = 0;
if ($input->duration == 'calendar') {
if ($numAbiertos > 0) {
$duracionAbiertos = $totalTimeArrayAbiertos['total'] / $numAbiertos / 24;
}
if ($numCerrados > 0) {
$duracionCerrados = $totalTimeArrayCerrados['total'] / $numCerrados / 24;
}
} else {
if ($numAbiertos > 0) {
$duracionAbiertos = $totalTimeArrayAbiertos['work'] / $numAbiertos / 8;
}
if ($numCerrados > 0) {
$duracionCerrados = $totalTimeArrayCerrados['work'] / $numCerrados / 8;
}
}
if ($numAbiertos > 0 || $numCerrados > 0) {
$records[] = ['nombre' => $cliente, 'num_abiertos' => $numAbiertos, 'monto_abiertos' => $montoAbiertos, 'duracion_abiertos' => $duracionAbiertos, 'num_cerrados' => $numCerrados, 'monto_cerrados' => $montoCerrados, 'duracion_cerrados' => $duracionCerrados, 'total' => $numAbiertos + $numCerrados];
}
}
// Get the records
return $records;
}
public function getResults()
{
$input = Request::createFromGlobals();
// Tomar clases
$clases = Reclamo::orderBy('reclamo_clase')->lists('reclamo_clase');
$clases = $clases->unique();
// Get unfiltered requests
$reclamos = Reclamo::where('id', '>', 0);
// Apply filters
$reclamos = $this->applyFilters($reclamos);
$reclamos = $reclamos->with('reclamo_causas')->get();
$records = [];
foreach ($clases as $clase) {
$finalData = [];
$obj_clase = Clase::find($clase);
$problemas = Problema::where('clase_id', $obj_clase->id)->get();
foreach ($problemas as $problema) {
$causas = Causa::where('problema_id', $problema->id)->get();
foreach ($causas as $causa) {
$cliente_reclamos = $reclamos->filter(function ($reclamo) use($clase) {
return $reclamo->reclamo_clase == $clase;
})->filter(function ($reclamo) use($causa) {
$retval = false;
foreach ($reclamo->reclamo_causas as $reclamo_causa) {
if ($reclamo_causa->causa_id == $causa->id && !$retval) {
$retval = true;
}
}
return $retval;
});
$numAbiertos = 0;
$montoAbiertos = 0;
$totalTimeArrayAbiertos = ['work' => 0, 'non-work' => 0, 'total' => 0];
$numCerrados = 0;
$montoCerrados = 0;
$totalTimeArrayCerrados = ['work' => 0, 'non-work' => 0, 'total' => 0];
foreach ($cliente_reclamos as $reclamo) {
if ($reclamo->reclamo_fecha_fin != null && $reclamo->reclamo_fecha_fin != '' && $reclamo->reclamo_fecha_fin != '0000-00-00 00:00:00') {
// Set end date
$date_end = $reclamo->reclamo_fecha_fin;
// Get times
$timeArray = TimeController::getHours($reclamo->reclamo_fecha_inicio, $date_end);
$totalTimeArrayCerrados['work'] += $timeArray['work'];
$totalTimeArrayCerrados['non-work'] += $timeArray['non-work'];
$totalTimeArrayCerrados['total'] += $timeArray['total'];
$numCerrados++;
$montoCerrados += $reclamo->nc_monto;
} else {
// Set end date
$date_end = date('Y-m-d H:i:s');
// Get times
$timeArray = TimeController::getHours($reclamo->reclamo_fecha_inicio, $date_end);
$totalTimeArrayAbiertos['work'] += $timeArray['work'];
$totalTimeArrayAbiertos['non-work'] += $timeArray['non-work'];
$totalTimeArrayAbiertos['total'] += $timeArray['total'];
$numAbiertos++;
$montoAbiertos += $reclamo->nc_monto;
}
// Set end date
$date_end = $reclamo->reclamo_fecha_fin ? $reclamo->reclamo_fecha_fin : date('Y-m-d H:i:s');
// Get times
$timeArray = TimeController::getHours($reclamo->reclamo_fecha_inicio, $date_end);
}
$duracionAbiertos = 0;
$duracionCerrados = 0;
if ($input->duration == 'calendar') {
if ($numAbiertos > 0) {
$duracionAbiertos = $totalTimeArrayAbiertos['total'] / $numAbiertos / 24;
}
if ($numCerrados > 0) {
$duracionCerrados = $totalTimeArrayCerrados['total'] / $numCerrados / 24;
}
} else {
if ($numAbiertos > 0) {
$duracionAbiertos = $totalTimeArrayAbiertos['work'] / $numAbiertos / 8;
}
if ($numCerrados > 0) {
$duracionCerrados = $totalTimeArrayCerrados['work'] / $numCerrados / 8;
}
}
if ($numAbiertos + $numCerrados > 0) {
$finalData[] = ['nombre' => $problema->nombre . ' - ' . $causa->nombre, 'num_abiertos' => $numAbiertos, 'monto_abiertos' => $montoAbiertos, 'duracion_abiertos' => $duracionAbiertos, 'num_cerrados' => $numCerrados, 'monto_cerrados' => $montoCerrados, 'duracion_cerrados' => $duracionCerrados, 'total' => $numAbiertos + $numCerrados];
}
}
}
if (count($finalData) > 0) {
$records[] = ['name' => $obj_clase->nombre, 'data' => $finalData];
}
}
// Get the records
return $records;
}
public function generateRequestPDF()
{
$input = Request::createFromGlobals();
$filename = APP_TMPPATH . 'requisicion.pdf';
$reclamo = Reclamo::with(['clase', 'lineas', 'reclamo_causas.causa', 'reclamo_acciones.reclamos', 'reclamo_decision', 'reclamo_nc'])->whereEfId($input->request_id)->first();
$timeArray = TimeController::getHours($reclamo->reclamo_fecha_inicio);
$dias_calendario = number_format($timeArray['total'] / 24, 2);
$dias_laborable = number_format($timeArray['work'] / 8, 2);
PDFController::generatePDF(view('Reclamos.PDF.reclamo', compact('reclamo', 'dias_calendario', 'dias_laborable')), false, $filename);
(new \AttachmentCore())->addAttachmentToRequest($input->request_id, \FlowSettingsCore::get(FLOW_RECLAMOS, 'REC_ATT_ARCHIVO_PDF'), $filename, APP_ENVPATH, $_SESSION['user_id'], "Reclamo");
return ["status" => true, "message" => ""];
}
