/**
* Creates Ticket and Message Reference fot it
*
* @param $messageId
* @param $branchId
* @param $subject
* @param $description
* @param $reporter
* @param $assigneeId
* @param array|null $attachments
* @return \Diamante\DeskBundle\Model\Ticket\Ticket
* @throws \RuntimeException if unable to load required branch, reporter, assignee
*/
public function createTicket($messageId, $branchId, $subject, $description, $reporter, $assigneeId, array $attachments = null)
{
if (empty($subject)) {
$subject = self::EMPTY_SUBJECT_PLACEHOLDER;
}
$command = new CreateTicketCommand();
$command->subject = $subject;
$command->description = $description;
$command->branch = $branchId;
$command->reporter = $reporter;
$command->assignee = $assigneeId;
$command->source = Source::EMAIL;
$command->attachmentsInput = $this->convertAttachments($attachments);
$command->priority = Priority::PRIORITY_LOW;
$command->status = Status::NEW_ONE;
$ticket = $this->ticketService->createTicket($command);
$this->createMessageReference($messageId, $ticket);
return $ticket;
}
/**
* @test
*/
public function thatTicketCreatesWithAttachments()
{
$branchId = 1;
$assigneeId = 3;
$reporter = $this->createReporter();
$this->ticketService->expects($this->once())->method('createTicket')->will($this->returnValue($this->ticket));
$messageReference = new MessageReference(self::DUMMY_MESSAGE_ID, $this->ticket);
$this->messageReferenceRepository->expects($this->once())->method('store')->with($this->equalTo($messageReference));
$this->messageReferenceService->createTicket(self::DUMMY_MESSAGE_ID, $branchId, self::SUBJECT, self::DESCRIPTION, $reporter, $assigneeId, $this->attachments());
}
