<?php
echo \Components\Tools\Helpers\Html::formSelect('tool[exec]', 't_exec', $execChoices, $this->defaults['exec'], 'groupchoices');
?>
</label>
<p><?php
echo Lang::txt('COM_TOOLS_SIDE_TIPS_TOOLACCESS');
?>
</p>
<div id="groupname" <?php
echo $this->defaults['exec'] == '@GROUP' ? 'style="display:block"' : 'style="display:none"';
?>
>
<input type="text" name="tool[membergroups]" id="t_groups" value="<?php
echo \Components\Tools\Helpers\Html::getGroups($this->defaults['membergroups'], $this->id);
?>
" />
<p class="hint"><?php
echo Lang::txt('COM_TOOLS_HINT_GROUPS');
?>
</p>
</div>
<label for="t_code">
<?php
echo Lang::txt('COM_TOOLS_CODE_ACCESS');
?>
: <span class="required"><?php
echo Lang::txt('JOPTION_REQUIRED');
?>
/**
* Update a support ticket
*
* @param integer $toolid Tool ID
* @param array $oldstuff Information before any changes
* @param array $newstuff Information after changes
* @param string $comment Comments to add
* @param integer $access Parameter description (if any) ...
* @param integer $email Parameter description (if any) ...
* @param integer $action Parameter description (if any) ...
* @return boolean False if errors, True on success
*/
protected function _updateTicket($toolid, $oldstuff, $newstuff, $comment, $access = 0, $email = 0, $action = 1, $toolinfo = array())
{
$obj = new \Components\Tools\Tables\Tool($this->database);
$summary = '';
$rowc = new \Components\Support\Models\Comment();
$rowc->set('ticket', $obj->getTicketId($toolid));
// see what changed
if ($oldstuff != $newstuff) {
if ($oldstuff['toolname'] != $newstuff['toolname']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_TOOLNAME'), $oldstuff['toolname'], $newstuff['toolname']);
}
if ($oldstuff['title'] != $newstuff['title']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_TOOL') . ' ' . strtolower(Lang::txt('COM_TOOLS_TITLE')), $oldstuff['title'], $newstuff['title']);
$summary .= strtolower(Lang::txt('COM_TOOLS_TITLE'));
}
if ($oldstuff['version'] != '' && $oldstuff['version'] != $newstuff['version']) {
$rowc->changelog()->changed(strtolower(Lang::txt('COM_TOOLS_DEV_VERSION_LABEL')), $oldstuff['version'], $newstuff['version']);
$summary .= $summary == '' ? '' : ', ';
$summary .= strtolower(Lang::txt('COM_TOOLS_VERSION'));
} else {
if ($oldstuff['version'] == '' && $newstuff['version'] != '') {
$rowc->changelog()->changed(strtolower(Lang::txt('COM_TOOLS_DEV_VERSION_LABEL')), '', $newstuff['version']);
}
}
if ($oldstuff['description'] != $newstuff['description']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_TOOL') . ' ' . strtolower(Lang::txt('COM_TOOLS_DESCRIPTION')), $oldstuff['description'], $newstuff['description']);
$summary .= $summary == '' ? '' : ', ';
$summary .= strtolower(Lang::txt('COM_TOOLS_DESCRIPTION'));
}
if ($oldstuff['exec'] != $newstuff['exec']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_TOOL_ACCESS'), $oldstuff['exec'], $newstuff['exec']);
if ($newstuff['exec'] == '@GROUP') {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_ALLOWED_GROUPS'), '', \Components\Tools\Helpers\Html::getGroups($newstuff['membergroups']));
}
$summary .= $summary == '' ? '' : ', ';
$summary .= strtolower(Lang::txt('COM_TOOLS_TOOL_ACCESS'));
}
if ($oldstuff['code'] != $newstuff['code']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_CODE_ACCESS'), $oldstuff['code'], $newstuff['code']);
$summary .= $summary == '' ? '' : ', ';
$summary .= strtolower(Lang::txt('COM_TOOLS_CODE_ACCESS'));
}
if ($oldstuff['wiki'] != $newstuff['wiki']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_WIKI_ACCESS'), $oldstuff['wiki'], $newstuff['wiki']);
$summary .= $summary == '' ? '' : ', ';
$summary .= strtolower(Lang::txt('COM_TOOLS_WIKI_ACCESS'));
}
if ($oldstuff['vncGeometry'] != $newstuff['vncGeometry']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_VNC_GEOMETRY'), $oldstuff['vncGeometry'], $newstuff['vncGeometry']);
$summary .= $summary == '' ? '' : ', ';
$summary .= strtolower(Lang::txt('COM_TOOLS_VNC_GEOMETRY'));
}
if ($oldstuff['developers'] != $newstuff['developers']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_DEVELOPMENT_TEAM'), \Components\Tools\Helpers\Html::getDevTeam($oldstuff['developers']), \Components\Tools\Helpers\Html::getDevTeam($newstuff['developers']));
$summary .= $summary == '' ? '' : ', ';
$summary .= strtolower(Lang::txt('COM_TOOLS_DEVELOPMENT_TEAM'));
}
// end of tool information changes
if ($summary) {
$summary .= ' ' . Lang::txt('COM_TOOLS_INFO_CHANGED');
$action = 1;
}
// tool status/priority changes
if ($oldstuff['priority'] != $newstuff['priority']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_PRIORITY'), \Components\Tools\Helpers\Html::getPriority($oldstuff['priority']), \Components\Tools\Helpers\Html::getPriority($newstuff['priority']));
$email = 0;
// do not send email about priority changes
}
if ($oldstuff['state'] != $newstuff['state']) {
$rowc->changelog()->changed(Lang::txt('COM_TOOLS_TICKET_CHANGED_FROM'), \Components\Tools\Helpers\Html::getStatusName($oldstuff['state'], $oldstate), \Components\Tools\Helpers\Html::getStatusName($newstuff['state'], $newstate));
$summary = Lang::txt('COM_TOOLS_STATUS') . ' ' . Lang::txt('COM_TOOLS_TICKET_CHANGED_FROM') . ' ' . $oldstate . ' ' . Lang::txt('COM_TOOLS_TO') . ' ' . $newstate;
$email = 1;
// send email about status changes
$action = 2;
}
}
if ($comment) {
//$action = $action==2 ? $action : 3;
$email = 1;
$rowc->set('comment', nl2br($comment));
}
$rowc->set('created', Date::toSql());
$rowc->set('created_by', User::get('id'));
$rowc->set('access', $access);
if (!$rowc->store()) {
$this->setError($rowc->getError());
return false;
}
if ($email) {
// send notification emails
$summary = $summary ? $summary : $comment;
$this->_email($toolid, $summary, $comment, $access, $action, $toolinfo);
}
return true;
}
