public static function Init($params)
{
CModule::IncludeModule('pull');
// TODO check $params
$result = array('COMMAND' => CVoxImplantIncoming::RULE_QUEUE);
$firstUserId = 0;
$excludeUsers = array();
$config = self::GetConfigBySearchId($params['SEARCH_ID']);
if (!$config) {
$result['COMMAND'] = CVoxImplantIncoming::RULE_HUNGUP;
return $result;
}
if ($config['DIRECT_CODE'] == 'Y' && isset($params['DIRECT_CODE']) && intval($params['DIRECT_CODE']) > 0) {
$res = CVoxImplantUser::GetList(array('select' => array('ID', 'IS_ONLINE_CUSTOM', 'UF_VI_PHONE', 'ACTIVE'), 'filter' => array('=UF_PHONE_INNER' => intval($params['DIRECT_CODE']), '=ACTIVE' => 'Y')));
if ($userData = $res->fetch()) {
$orm = \Bitrix\Pull\PushTable::getList(array('select' => array('ID'), 'filter' => array('=USER_ID' => $userData['ID'])));
$userData['USER_HAVE_MOBILE'] = $orm->fetch() ? 'Y' : 'N';
if ($userData['IS_ONLINE_CUSTOM'] == 'Y' || $userData['UF_VI_PHONE'] == 'Y' || $userData['USER_HAVE_MOBILE'] == 'Y') {
$result['COMMAND'] = CVoxImplantIncoming::RULE_WAIT;
$result['TYPE_CONNECT'] = self::TYPE_CONNECT_DIRECT;
$result['USER_ID'] = $userData['ID'];
$result['USER_HAVE_PHONE'] = $userData['UF_VI_PHONE'] == 'Y' ? 'Y' : 'N';
$result['USER_HAVE_MOBILE'] = $userData['USER_HAVE_MOBILE'];
} else {
if ($config['DIRECT_CODE_RULE'] == CVoxImplantIncoming::RULE_VOICEMAIL) {
$result['COMMAND'] = CVoxImplantIncoming::RULE_VOICEMAIL;
$result['USER_ID'] = $userData['ID'];
return $result;
} else {
if ($config['DIRECT_CODE_RULE'] == CVoxImplantIncoming::RULE_PSTN) {
$userPhone = CVoxImplantPhone::GetUserPhone($userData['ID']);
if ($userPhone) {
$result['COMMAND'] = CVoxImplantIncoming::RULE_PSTN;
$result['PHONE_NUMBER'] = $userPhone;
$result['USER_ID'] = $userData['ID'];
} else {
$result['COMMAND'] = CVoxImplantIncoming::RULE_VOICEMAIL;
$result['USER_ID'] = $userData['ID'];
}
return $result;
} else {
$firstUserId = $userData['ID'];
}
}
}
}
}
$crmData = array();
$crmCreate = CVoxImplantConfig::CRM_CREATE_NONE;
if ($config['CRM'] == 'Y') {
$crmData = CVoxImplantCrmHelper::GetDataForPopup($params['CALL_ID'], $params['CALLER_ID']);
if ($config['CRM_FORWARD'] == "Y" && $result['COMMAND'] == CVoxImplantIncoming::RULE_QUEUE && isset($crmData['RESPONSIBILITY']['ID']) && $crmData['RESPONSIBILITY']['ID'] > 0) {
$skipByTimeman = false;
if ($config['TIMEMAN'] == "Y") {
$skipByTimeman = !CVoxImplantUser::GetActiveStatusByTimeman($crmData['RESPONSIBILITY']['ID']);
if ($skipByTimeman) {
$excludeUsers[] = $crmData['RESPONSIBILITY']['ID'];
}
}
if (!$skipByTimeman) {
$res = CVoxImplantUser::GetList(array('select' => array('ID', 'IS_ONLINE_CUSTOM', 'UF_VI_PHONE', 'ACTIVE'), 'filter' => array('=ID' => intval($crmData['RESPONSIBILITY']['ID']))));
$userData = $res->fetch();
if ($userData && $userData['ACTIVE'] == 'Y') {
$orm = \Bitrix\Pull\PushTable::getList(array('select' => array('ID'), 'filter' => array('=USER_ID' => $userData['ID'])));
$userData['USER_HAVE_MOBILE'] = $orm->fetch() ? 'Y' : 'N';
if ($userData['IS_ONLINE_CUSTOM'] == 'Y' || $userData['UF_VI_PHONE'] == 'Y' || $userData['USER_HAVE_MOBILE'] == 'Y') {
$result['COMMAND'] = CVoxImplantIncoming::RULE_WAIT;
$result['TYPE_CONNECT'] = self::TYPE_CONNECT_CRM;
$result['USER_ID'] = $userData['ID'];
$result['USER_HAVE_PHONE'] = $userData['UF_VI_PHONE'] == 'Y' ? 'Y' : 'N';
$result['USER_HAVE_MOBILE'] = $userData['USER_HAVE_MOBILE'];
} else {
if ($config['CRM_RULE'] == CVoxImplantIncoming::RULE_VOICEMAIL) {
$result['COMMAND'] = CVoxImplantIncoming::RULE_VOICEMAIL;
$result['USER_ID'] = $userData['ID'];
return $result;
} else {
if ($config['CRM_RULE'] == CVoxImplantIncoming::RULE_PSTN) {
$userPhone = CVoxImplantPhone::GetUserPhone($userData['ID']);
if ($userPhone) {
$result['COMMAND'] = CVoxImplantIncoming::RULE_PSTN;
$result['PHONE_NUMBER'] = $userPhone;
$result['USER_ID'] = $userData['ID'];
} else {
$result['COMMAND'] = CVoxImplantIncoming::RULE_VOICEMAIL;
$result['USER_ID'] = $userData['ID'];
}
return $result;
} else {
if ($firstUserId <= 0) {
$firstUserId = $userData['ID'];
}
}
}
}
}
}
} else {
if ($crmData['FOUND'] == 'N' && $config['CRM_CREATE'] == CVoxImplantConfig::CRM_CREATE_LEAD) {
$crmCreate = CVoxImplantConfig::CRM_CREATE_LEAD;
}
}
$crmData = array();
}
if ($result['COMMAND'] == CVoxImplantIncoming::RULE_QUEUE) {
if ($config['QUEUE_TYPE'] == CVoxImplantConfig::QUEUE_TYPE_ALL) {
$result = self::GetQueue(array('SEARCH_ID' => $params['SEARCH_ID'], 'CALL_ID' => $params['CALL_ID'], 'CALLER_ID' => $params['CALLER_ID'], 'LAST_TYPE_CONNECT' => self::TYPE_CONNECT_QUEUE, 'SEND_INVITE' => 'N', 'CONFIG' => $config));
} else {
$result = self::GetNextInQueue(array('SEARCH_ID' => $params['SEARCH_ID'], 'CALL_ID' => $params['CALL_ID'], 'CALLER_ID' => $params['CALLER_ID'], 'LAST_USER_ID' => 0, 'LAST_TYPE_CONNECT' => self::TYPE_CONNECT_QUEUE, 'LAST_ANSWER_USER_ID' => 0, 'EXCLUDE_USERS' => $excludeUsers, 'FIRST_EXEC' => 'Y', 'SEND_INVITE' => 'N', 'CONFIG' => $config));
}
}
if ($result['USER_ID'] > 0) {
if ($crmCreate == CVoxImplantConfig::CRM_CREATE_LEAD) {
$leadId = CVoxImplantCrmHelper::AddLead(array('USER_ID' => $result['USER_ID'], 'PHONE_NUMBER' => $params['CALLER_ID'], 'SEARCH_ID' => $params['SEARCH_ID'], 'CRM_SOURCE' => $config['CRM_SOURCE'], 'INCOMING' => true));
if ($leadId) {
$res = VI\CallTable::getList(array('select' => array('ID'), 'filter' => array('=CALL_ID' => $params['CALL_ID'])));
if ($call = $res->fetch()) {
VI\CallTable::update($call['ID'], array('CRM_LEAD' => $leadId));
}
}
}
if ($config['CRM'] == 'Y') {
CVoxImplantCrmHelper::AddCall(array('CALL_ID' => $params['CALL_ID'], 'PHONE_NUMBER' => $params['CALLER_ID'], 'INCOMING' => CVoxImplantMain::CALL_INCOMING, 'USER_ID' => $result['USER_ID'], 'DATE_CREATE' => new FieldType\DateTime()));
}
}
if ($result['COMMAND'] == CVoxImplantIncoming::RULE_WAIT) {
if ($result['USER_ID'] > 0 || count($result['USERS']) > 0) {
$res = VI\CallTable::getList(array('select' => array('ID'), 'filter' => array('=CALL_ID' => $params['CALL_ID'])));
if ($call = $res->fetch()) {
VI\CallTable::update($call['ID'], array('USER_ID' => $result['USER_ID']));
}
$inviteList = array();
if ($result['TYPE_CONNECT'] == CVoxImplantIncoming::RULE_QUEUE && $config['QUEUE_TYPE'] == CVoxImplantConfig::QUEUE_TYPE_ALL) {
$inviteList = $result['USERS'];
} else {
$inviteList[] = array('USER_ID' => $result['USER_ID']);
}
foreach ($inviteList as $queueUser) {
if ($config['CRM'] == 'Y') {
$crmData = CVoxImplantCrmHelper::GetDataForPopup($params['CALL_ID'], $params['CALLER_ID'], $queueUser['USER_ID']);
}
self::SendPullEvent(array('COMMAND' => 'invite', 'USER_ID' => $queueUser['USER_ID'], 'CALL_ID' => $params['CALL_ID'], 'CALLER_ID' => $params['CALLER_ID'], 'PHONE_NAME' => $config['PHONE_TITLE'], 'TYPE_CONNECT' => $result['TYPE_CONNECT'], 'CONFIG' => array('RECORDING' => $config['RECORDING'], 'CRM_CREATE' => $config['CRM_CREATE']), 'CRM' => $crmData));
}
$pullResult = true;
} else {
$pullResult = false;
}
if (!$pullResult) {
$result['COMMAND'] = CVoxImplantIncoming::RULE_HUNGUP;
}
}
if ($firstUserId > 0) {
$result['FIRST_USER_ID'] = $firstUserId;
}
return $result;
}
public static function Timeout($callId)
{
$res = VI\CallTable::getList(array('select' => array('ID', 'CALL_ID', 'USER_ID', 'TRANSFER_USER_ID', 'ACCESS_URL'), 'filter' => array('=CALL_ID' => $callId)));
$call = $res->fetch();
if (!$call) {
return false;
}
VI\CallTable::update($call['ID'], array('TRANSFER_USER_ID' => 0));
self::SendPullEvent(array('COMMAND' => 'timeoutTransfer', 'USER_ID' => $call['TRANSFER_USER_ID'], 'CALL_ID' => $call['CALL_ID']));
return true;
}
public static function StartCall($userId, $phoneNumber)
{
$phoneNormalized = CVoxImplantPhone::Normalize($phoneNumber);
$userId = intval($userId);
if ($userId <= 0 || !$phoneNormalized) {
return false;
}
$call = VI\CallTable::add(array('CALL_ID' => 'temp.' . md5($userId . $phoneNumber) . time(), 'USER_ID' => $userId, 'CALLER_ID' => $phoneNormalized, 'STATUS' => VI\CallTable::STATUS_CONNECTING, 'DATE_CREATE' => new FieldType\DateTime()));
$viHttp = new CVoxImplantHttp();
$result = $viHttp->StartOutgoingCall($userId, $phoneNumber);
VI\CallTable::update($call->GetId(), array('CALL_ID' => $result->call_id, 'ACCESS_URL' => $result->access_url, 'DATE_CREATE' => new FieldType\DateTime()));
self::SendPullEvent(array('COMMAND' => 'outgoing', 'USER_ID' => $userId, 'PHONE_NUMBER' => $phoneNormalized, 'CALL_ID' => $result->call_id, 'CALL_DEVICE' => 'PHONE', 'EXTERNAL' => true));
return $result ? true : false;
}
