/**
* @param GET ticket_id
*/
public function view()
{
$ticket = $this->loadTicket($_GET['ticket_id']);
if ($ticket->allowsDisplay(isset($_SESSION['USER']) ? $_SESSION['USER'] : null)) {
$this->template->setFilename('tickets');
$this->template->blocks['ticket-panel'][] = new Block('tickets/ticketInfo.inc', array('ticket' => $ticket));
$this->template->blocks['ticket-panel'][] = new Block('tickets/slaStatus.inc', array('ticket' => $ticket));
if (Person::isAllowed('tickets', 'update') && $ticket->getStatus() != 'closed') {
$this->template->blocks['history-panel'][] = new Block('tickets/actionForm.inc', array('ticket' => $ticket));
}
$this->addStandardInfoBlocks($ticket);
} else {
$_SESSION['errorMessages'][] = new \Exception('noAccessAllowed');
}
}
/**
* Displays a single issue from a ticket
*/
public function index()
{
try {
$issue = new Issue($_GET['issue_id']);
$ticket = $issue->getTicket();
} catch (\Exception $e) {
$_SESSION['errorMessages'][] = $e;
header('Location: ' . BASE_URL . '/tickets');
exit;
}
$this->template->setFilename('issues');
$this->template->blocks['ticket-panel'][] = new Block('tickets/ticketInfo.inc', array('ticket' => $ticket));
if (Person::isAllowed('people', 'view')) {
$person = $issue->getReportedByPerson();
if ($person) {
$this->template->blocks['person-panel'][] = new Block('people/personInfo.inc', array('person' => $person, 'disableButtons' => true));
}
}
$this->template->blocks['issue-panel'][] = new Block('tickets/issueInfo.inc', array('issue' => $issue));
}
/**
* View a single location
*/
public function view()
{
// Make sure we have the location in the system
$location = trim($_GET['location']);
if (!$location) {
header('Location: ' . BASE_URL . '/locations');
exit;
}
$table = new TicketTable();
$ticketList = $table->find(array('location' => $location));
$this->template->setFilename('locations');
$blocks = array('locationInfo', 'masterAddressData', 'locationPeople');
foreach ($blocks as $b) {
$this->template->blocks['left'][] = new Block("locations/{$b}.inc", array('location' => $location, 'disableButtons' => isset($_GET['disableButtons'])));
}
$this->template->blocks['right'][] = new Block('tickets/ticketList.inc', array('ticketList' => $ticketList, 'title' => 'Cases Associated with this Location', 'disableLinks' => isset($_GET['disableLinks']), 'disableButtons' => isset($_GET['disableButtons'])));
if (Person::isAllowed('tickets', 'merge') && !isset($_GET['disableLinks']) && count($ticketList) > 1) {
$this->template->blocks['right'][] = new Block('tickets/ticketSelectForMergeForm.inc');
}
}
/**
* @param GET person_id
* @param GET disableLinks
*/
public function view()
{
$this->template->setFilename('people');
if (!isset($_GET['person_id'])) {
$this->redirectToErrorUrl(new \Exception('people/unknownPerson'));
}
try {
$person = new Person($_GET['person_id']);
} catch (\Exception $e) {
$this->redirectToErrorUrl($e);
}
$this->template->title = $person->getFullname();
$disableButtons = isset($_REQUEST['disableButtons']) ? (bool) $_REQUEST['disableButtons'] : false;
$block = new Block('people/personInfo.inc', array('person' => $person, 'disableButtons' => $disableButtons));
if ($this->template->outputFormat == 'html') {
$this->template->blocks['left'][] = $block;
$this->template->blocks['right'][] = new Block('people/stats.inc', array('person' => $person));
$lists = array('reportedBy' => 'Reported Cases', 'assigned' => 'Assigned Cases', 'referred' => 'Referred Cases', 'enteredBy' => 'Entered Cases');
$disableLinks = isset($_REQUEST['disableLinks']) ? (bool) $_REQUEST['disableLinks'] : false;
$count = 0;
foreach ($lists as $listType => $title) {
$count += $this->addTicketList('right', $listType, $title, $person, $disableLinks);
}
if (Person::isAllowed('tickets', 'merge') && !isset($_GET['disableLinks']) && $count > 1) {
$this->template->blocks['right'][] = new Block('tickets/ticketSelectForMergeForm.inc');
}
} else {
$this->template->blocks[] = $block;
}
}
