/**
* Creates new ticket with this staff user as the author.
* WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result.
*
* @param kyDepartment $department Department where the ticket will be created.
* @param string $contents Contents of the first post.
* @param string $subject Subject of the ticket.
* @return kyTicket
*/
public function newTicket(kyDepartment $department, $contents, $subject)
{
return kyTicket::createNew($department, $this, $contents, $subject);
}