/**
* Returns field definition.
*
* @param bool $reload True to reload data from server. False to use the cached value (if present).
* @return kyCustomFieldDefinition
*/
public function getDefinition($reload = false)
{
if ($this->definition !== null && !$reload) {
return $this->definition;
}
$this->definition = kyCustomFieldDefinition::getAll()->filterByName($this->getName())->first();
return $this->definition;
}
/**
* Returns field definition.
*
* @param bool $reload True to reload data from server. False to use the cached value (if present).
* @return kyCustomFieldDefinition
*/
public function getDefinition($reload = false)
{
if ($this->definition !== null && !$reload) {
return $this->definition;
}
/** @noinspection PhpUndefinedMethodInspection */
$this->definition = kyCustomFieldDefinition::getAll()->filterByName($this->getName())->first();
return $this->definition;
}
$smarty->assign('_departmentFormURL', WHMCS_URL . 'submitticket.php?step=2');
$templatefile = "selectdepartment";
} else {
if ($_REQUEST['step'] == 2) {
if (!empty($_POST['departmentid'])) {
// get priorities of 'public' type only
$_ticketPriorityContainer = kyTicketPriority::getAll()->filterByType(kyTicketPriority::TYPE_PUBLIC)->orderByDisplayOrder();
$_ticketPriorities = [];
foreach ($_ticketPriorityContainer as $_ticketPriorityObject) {
$_ticketPriority['priorityid'] = $_ticketPriorityObject->getId();
$_ticketPriority['title'] = $_ticketPriorityObject->getTitle();
$_ticketPriorities[] = $_ticketPriority;
}
$smarty->assign('_ticketPriorities', $_ticketPriorities);
//Get Ticket Custom fields
$_customFieldObjectContainer = kyCustomFieldDefinition::getAll();
$_customFields = [];
foreach ($_customFieldObjectContainer as $_customFieldObject) {
$_customFields[$_customFieldObject->getGroupId()][] = RenderCustomField($_customFieldObject, MODE_INSERT);
}
// Custom field groups
$_customFieldGroupContainer = [];
// fetch custom field groups based on selected department
$_customFieldGroupObjectContainer = kyCustomFieldGroup::getAll(['departmentid' => $_POST['departmentid']])->filterByGroupType([kyCustomFieldGroup::GROUP_STAFFTICKET, kyCustomFieldGroup::GROUP_STAFFUSERTICKET, kyCustomFieldGroup::GROUP_USERTICKET]);
foreach ($_customFieldGroupObjectContainer as $_customFieldGroupObject) {
if (isset($_customFields[$_customFieldGroupObject->getId()])) {
$_customFieldGroup = [];
$_customFieldGroup['title'] = $_customFieldGroupObject->getTitle();
$_customFieldGroup['_fields'] = $_customFields[$_customFieldGroupObject->getId()];
$_customFieldGroupContainer[$_customFieldGroupObject->getId()] = $_customFieldGroup;
}
