/**
* Sets the parent comment (comment that this comment is a reply to).
*
* @param kyCommentBase $parent_comment Parent comment (comment that this comment is a reply to).
* @return $this
*/
public function setParentComment($parent_comment)
{
$this->parent_comment = ky_assure_object($parent_comment, get_class($this));
$this->parent_comment_id = $this->parent_comment !== null ? $this->parent_comment->getId() : null;
return $this;
}
/**
* Creates a new Knowledgebase article comment.
* WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result.
*
* @param kyKnowledgebaseArticle $kb_article KnowledgebaseArticle item.
* @param kyUser|kyStaff|string $creator Creator (staff object, user object or user fullname) of this comment.
* @param string $contents Contents of this comment.
* @return kyKnowledgebaseComment
*/
public static function createNew($kb_article, $creator, $contents)
{
/** @var $kbarticle_comment kyKnowledgebaseComment */
$new_comment = parent::createNew($creator, $contents);
$new_comment->setKbarticle($kb_article);
return $new_comment;
}
/**
* Creates a new news item comment.
* WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result.
*
* @param kyNewsItem $knowledgebase_article News item.
* @param kyUser|kyStaff|string $creator Creator (staff object, user object or user fullname) of this comment.
* @param string $contents Contents of this comment.
* @return kyNewsComment
*/
public static function createNew($knowledgebase_article, $creator, $contents)
{
/** @var $new_comment kyNewsComment */
$new_comment = parent::createNew($creator, $contents);
$new_comment->setNewsItem($knowledgebase_article);
return $new_comment;
}
/**
* Creates a new troubelshooterstep comment.
* WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result.
*
* @param kyTroubleshooterStep $troubleshooterstep TroubleshooterStep item.
* @param kyUser|kyStaff|string $creator Creator (staff object, user object or user fullname) of this comment.
* @param string $contents Contents of this comment.
* @return kyTroubleshooterComment
*/
public static function createNew($troubleshooterstep, $creator, $contents)
{
/** @var $new_comment kyTroubleshooterComment */
$new_comment = parent::createNew($creator, $contents);
$new_comment->setTroubleshooterStep($troubleshooterstep);
return $new_comment;
}
