| public static getActiveChats ( $limit = 50, $offset, $filterAdditional = [] ) |
$filter['sort'] = 'pending_chats_counter DESC';
$departments = erLhcoreClassModelDepartament::getList($filter);
erLhcoreClassChat::prefillGetAttributes($departments, array('id', 'name', 'pending_chats_counter', 'active_chats_counter'), array(), array('remove_all' => true));
$ReturnMessages['departments_stats'] = array('list' => array_values($departments));
}
if ($activeTabEnabled == true) {
/**
* Active chats
* */
$limitList = is_numeric($Params['user_parameters_unordered']['limita']) ? (int) $Params['user_parameters_unordered']['limita'] : 10;
$filter = array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField);
if (is_array($Params['user_parameters_unordered']['actived']) && !empty($Params['user_parameters_unordered']['actived'])) {
erLhcoreClassChat::validateFilterIn($Params['user_parameters_unordered']['actived']);
$filter['filterin']['dep_id'] = $Params['user_parameters_unordered']['actived'];
}
$chats = erLhcoreClassChat::getActiveChats($limitList, 0, $filter);
erLhcoreClassChat::prefillGetAttributes($chats, array('time_created_front', 'department_name', 'plain_user_name'), array('department', 'time', 'status', 'user_id', 'user'));
$ReturnMessages['active_chats'] = array('list' => array_values($chats));
}
if ($closedTabEnabled == true) {
$limitList = is_numeric($Params['user_parameters_unordered']['limitc']) ? (int) $Params['user_parameters_unordered']['limitc'] : 10;
$filter = array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField);
if (is_array($Params['user_parameters_unordered']['closedd']) && !empty($Params['user_parameters_unordered']['closedd'])) {
erLhcoreClassChat::validateFilterIn($Params['user_parameters_unordered']['closedd']);
$filter['filterin']['dep_id'] = $Params['user_parameters_unordered']['closedd'];
}
/**
* Closed chats
* */
$chats = erLhcoreClassChat::getClosedChats($limitList, 0, $filter);
erLhcoreClassChat::prefillGetAttributes($chats, array('time_created_front', 'department_name', 'plain_user_name'), array('department', 'time', 'status', 'user_id', 'user'));
$canListOnlineUsersAll = false;
if (erLhcoreClassModelChatConfig::fetch('list_online_operators')->current_value == 1) {
$canListOnlineUsers = $currentUser->hasAccessTo('lhuser', 'userlistonline');
$canListOnlineUsersAll = $currentUser->hasAccessTo('lhuser', 'userlistonlineall');
}
$ReturnMessages = array();
$pendingTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_pending_list', 1);
$activeTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_active_list', 1);
$closedTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_close_list', 0);
$unreadTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_unread_list', 1);
$showAllPending = erLhcoreClassModelUserSetting::getSetting('show_all_pending', 1);
if ($activeTabEnabled == true) {
/**
* Active chats
* */
$chats = erLhcoreClassChat::getActiveChats(10, 0, array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField));
erLhcoreClassChat::prefillGetAttributes($chats, array('time_created_front', 'department_name', 'user_name'), array('department', 'time', 'status', 'dep_id', 'user_id', 'user'));
$ReturnMessages['active_chats'] = array('list' => array_values($chats));
}
if ($closedTabEnabled == true) {
/**
* Closed chats
* */
$chats = erLhcoreClassChat::getClosedChats(10, 0, array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField));
erLhcoreClassChat::prefillGetAttributes($chats, array('time_created_front', 'department_name'), array('department', 'time', 'status', 'dep_id', 'user_id'));
$ReturnMessages['closed_chats'] = array('list' => array_values($chats));
}
if ($pendingTabEnabled == true) {
$additionalFilter = array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField);
if ($showAllPending == 0) {
$additionalFilter['filter']['user_id'] = $currentUser->getUserID();
<?php
$currentUser = erLhcoreClassUser::instance();
if (!$currentUser->isLogged() && !$currentUser->authenticate($_POST['username'], $_POST['password'])) {
exit;
}
$activeChats = erLhcoreClassChat::getActiveChats(10);
$closedChats = erLhcoreClassChat::getClosedChats(10);
$pendingChats = erLhcoreClassChat::getPendingChats(10);
$transferedChats = erLhcoreClassTransfer::getTransferChats();
$unreadChats = erLhcoreClassChat::getUnreadMessagesChats(10, 0);
erLhcoreClassChat::prefillGetAttributes($activeChats, array('department_name'), array('updateIgnoreColumns', 'department'));
erLhcoreClassChat::prefillGetAttributes($closedChats, array('department_name'), array('updateIgnoreColumns', 'department'));
erLhcoreClassChat::prefillGetAttributes($pendingChats, array('department_name'), array('updateIgnoreColumns', 'department'));
erLhcoreClassChat::prefillGetAttributes($unreadChats, array('department_name'), array('updateIgnoreColumns', 'department'));
$onlineUsers = array();
if ($currentUser->hasAccessTo('lhchat', 'use_onlineusers')) {
$filter = array('offset' => 0, 'limit' => 50, 'sort' => 'last_visit DESC', 'filtergt' => array('last_visit' => time() - 3600));
$departmentParams = array();
$userDepartments = erLhcoreClassUserDep::parseUserDepartmetnsForFilter($currentUser->getUserID());
if ($userDepartments !== true) {
$departmentParams['filterin']['id'] = $userDepartments;
if (!$currentUser->hasAccessTo('lhchat', 'sees_all_online_visitors')) {
$filter['filterin']['dep_id'] = $userDepartments;
}
}
$onlineUsers = erLhcoreClassModelChatOnlineUser::getList($filter);
}
$columnsToHide = array('user_closed_ts', 'tslasign', 'reinform_timeout', 'unread_messages_informed', 'wait_timeout', 'wait_timeout_send', 'status_sub', 'timeout_message', 'nc_cb_executed', 'fbst', 'user_id', 'transfer_timeout_ts', 'operator_typing_id', 'transfer_timeout_ac', 'transfer_if_na', 'na_cb_executed', 'status', 'remarks', 'operation', 'operation_admin', 'screenshot_id', 'mail_send', 'online_user_id', 'dep_id', 'last_msg_id', 'hash', 'user_status', 'support_informed', 'support_informed', 'country_code', 'user_typing', 'user_typing_txt', 'lat', 'lon', 'chat_initiator', 'chat_variables', 'chat_duration', 'operator_typing', 'has_unread_messages', 'last_user_msg_time', 'additional_data');
$columnsName = array('id' => 'ID', 'user_tz_identifier' => 'User time zone', 'department_name' => 'Department', 'nick' => 'Nick', 'time' => 'Time', 'referrer' => 'Referrer', 'session_referrer' => 'Original referrer', 'ip' => 'IP', 'country_name' => 'Country', 'email' => 'E-mail', 'priority' => 'Priority', 'name' => 'Department', 'phone' => 'Phone', 'city' => 'City', 'wait_time' => 'Waited');
$onlineuserscolumnsToHide = array('requires_phone', 'lat_check_time', 'dep_id', 'requires_email', 'requires_username', 'invitation_seen_count', 'screenshot_id', 'operation', 'reopen_chat', 'vid', 'user_country_code', 'invitation_assigned', 'current_page', 'chat_id', 'operator_user_id', 'message_seen', 'operator_user_proactive', 'message_seen_ts', 'lat', 'lon', 'invitation_id', 'time_on_site', 'tt_time_on_site', 'invitation_count', 'store_chat');
$filterParams = erLhcoreClassSearchHandler::getParams(array('module' => 'chat', 'module_file' => 'chat_search', 'format_filter' => true, 'uparams' => $Params['user_parameters_unordered']));
$filterParams['is_search'] = false;
}
if ($Params['user_parameters_unordered']['print'] == 1) {
$tpl = erLhcoreClassTemplate::getInstance('lhchat/printchats.tpl.php');
$items = erLhcoreClassChat::getActiveChats(10000, 0, $filterParams['filter']);
$tpl->set('items', $items);
$Result['content'] = $tpl->fetch();
$Result['pagelayout'] = 'popup';
return;
}
if ($Params['user_parameters_unordered']['xls'] == 1) {
erLhcoreClassChatExport::chatListExportXLS(erLhcoreClassChat::getActiveChats(10000, 0, $filterParams['filter']));
exit;
}
$append = erLhcoreClassSearchHandler::getURLAppendFromInput($filterParams['input_form']);
$pages = new lhPaginator();
$pages->items_total = erLhcoreClassChat::getActiveChatsCount($filterParams['filter']);
$pages->translationContext = 'chat/activechats';
$pages->serverURL = erLhcoreClassDesign::baseurl('chat/activechats') . $append;
$pages->paginate();
$tpl->set('pages', $pages);
if ($pages->items_total > 0) {
$items = erLhcoreClassChat::getActiveChats($pages->items_per_page, $pages->low, $filterParams['filter']);
$tpl->set('items', $items);
}
$filterParams['input_form']->form_action = erLhcoreClassDesign::baseurl('chat/activechats');
$tpl->set('input', $filterParams['input_form']);
$tpl->set('inputAppend', $append);
$Result['content'] = $tpl->fetch();
$Result['path'] = array(array('url' => erLhcoreClassDesign::baseurl('chat/lists'), 'title' => erTranslationClassLhTranslation::getInstance()->getTranslation('chat/activechats', 'Chats lists')), array('title' => erTranslationClassLhTranslation::getInstance()->getTranslation('chat/activechats', 'Active chats')));