public function change_status($status, $input_arr) { $new_reporter = APF::get_instance()->get_request()->get_username(); $new_ticket = array('priority' => $this->ticket->priority, 'reporter' => $new_reporter, 'owner' => $this->ticket->owner, 'assigned_qa' => $this->ticket->assigned_qa, 'status' => 'opened', 'summary' => $this->ticket->summary, 'pmt_id' => $this->ticket->pmt_id, 'environment' => $this->ticket->environment, 'department' => $this->ticket->department, 'component' => $this->ticket->component, 'version' => $this->ticket->version, 'is_regression' => $this->ticket->is_regression, 'description' => $this->ticket->description, 'resolution' => '', 'reason' => '', 'reason_detail' => ''); $new_ticket_id = Bll_TicketBiz::get_instance()->ticket_add($new_ticket); if ($input_arr['comments']) { $current_time = date("Y-m-d H:i:s"); $log_id_comment = Bll_TicketLogBiz::get_instance()->comment_add($new_ticket_id, $input_arr['comments'], $new_reporter, $current_time); } $parent_ticket_id = $this->ticket->id; $relation = Bll_TicketRelationBiz::get_instance()->find_root_by_parent($parent_ticket_id); if ($relation) { $root_ticket_id = $relation->root_ticket_id; } else { $root_ticket_id = $parent_ticket_id; } $new_relation = array(); $new_relation['ticket_id'] = $new_ticket_id; $new_relation['parent_ticket_id'] = $parent_ticket_id; $new_relation['root_ticket_id'] = $root_ticket_id; $success = Bll_TicketRelationBiz::get_instance()->relation_add($new_relation); //return $success; if ($success) { //reopen log add $current_time = date("Y-m-d H:i:s"); $input_arr_log = array('ticket_id' => $new_ticket_id, 'created_by' => $new_reporter, 'field' => 'ticket', 'oldvalue' => 'null', 'newvalue' => $new_ticket['description'], 'created_at' => $current_time); $log_id = Bll_TicketLogBiz::get_instance()->log_add($input_arr_log); $location = Ticket_DetailController::build_uri() . "?ticket_id=" . $new_ticket_id; APF::get_instance()->get_response()->redirect($location); } }
public function handle_request_internal() { $req = APF::get_instance()->get_request(); $params = $req->get_parameters(); if ($params) { $ticket_id = $params['ticket_id']; $file_hidden = $params['file_hidden']; foreach ($file_hidden as $file_id) { $file_info = Bll_AttachmentBiz::get_instance()->get_file_info_by_id($file_id); $local_filepath = $file_info->local_filepath; //var_dump($file_info); //$file_path = $tmp_file_obj->path.$tmp_file_obj->name; $finfo = finfo_open(FILEINFO_MIME_TYPE); $file_type = finfo_file($finfo, $local_filepath); $post_params = array("file" => "@" . $local_filepath . ";type=" . $file_type); //print_r($post_params);die(); $request_url = APF::get_instance()->get_config('file_upload_url'); $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $request_url); curl_setopt($ch, CURLOPT_POST, 1); curl_setopt($ch, CURLOPT_POSTFIELDS, $post_params); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1); $ret = curl_exec($ch); $info = curl_getinfo($ch); //var_dump($info);echo '<br/>';var_dump($post_params); $ret_value = json_decode($ret); if (!$ret_value->error) { $fetch_hash = $ret_value->saved_file[0]->hash; } //var_dump($fetch_hash);die(); //更新数据库 $res = Bll_AttachmentBiz::get_instance()->modify_file_info($file_id, $ticket_id, $fetch_hash); } $current_time = date("Y-m-d H:i:s"); if ($ticket_id) { //mail add $id = Bll_MailBiz::get_instance()->mail_add($ticket_id, $current_time); } if ($ticket_id) { //new ticket log add $input_arr = array('ticket_id' => $ticket_id, 'created_by' => $req->get_username(), 'field' => 'attachment', 'oldvalue' => 'Add a attachment', 'newvalue' => 'Add a attachment', 'created_at' => $current_time); $log_id = Bll_TicketLogBiz::get_instance()->log_add($input_arr); } $location = Ticket_DetailController::build_uri() . '?ticket_id=' . $ticket_id; APF::get_instance()->get_response()->redirect($location); } }
public function handle_request_internal() { $req = APF::get_instance()->get_request(); $params = $req->get_parameters(); if ($params) { $attach_id = $params['id']; $ticket_id = $params['ticket']; if ($attach_id) { $del = Bll_AttachmentBiz::get_instance()->delete_file_by_id($attach_id); } $current_time = date("Y-m-d H:i:s"); if ($ticket_id) { //mail add $id = Bll_MailBiz::get_instance()->mail_add($ticket_id, $current_time); } if ($ticket_id) { //new ticket log add $input_arr = array('ticket_id' => $ticket_id, 'created_by' => $req->get_username(), 'field' => 'attachment', 'oldvalue' => 'Delete a attachment', 'newvalue' => 'Delete a attachment', 'created_at' => $current_time); $log_id = Bll_TicketLogBiz::get_instance()->log_add($input_arr); } $location = Ticket_DetailController::build_uri() . '?ticket_id=' . $ticket_id; APF::get_instance()->get_response()->redirect($location); } }
public function handle_request_internal() { $req = APF::get_instance()->get_request(); $params = $req->get_parameters(); //var_dump($params);die(); //var_dump($params['description']);die(); if ($params && $params['summary'] && $params['editor1'] && $params['owner'] && $params['reporter']) { $input_arr = array('summary' => $params['summary'], 'reporter' => $params['reporter'], 'description' => Ticket_AttachAddController::convert_imageurl($params['editor1']), 'priority' => $params['priority'], 'emergency' => $params['emergency'], 'environment' => $params['environment'], 'department' => $params['department'], 'component' => $params['component'], 'owner' => $params['owner'], 'cc_user' => $params['cc_user'], 'assigned_qa' => $params['assigned_qa'], 'pmt_id' => $params['pmt_id'], 'version' => $params['version'], 'is_regression' => $params['is_regression'], 'status' => 'opened', 'version' => $params['version'], 'is_occasional' => $params['is_occasional'], 'person_liable' => $params['person_liable']); if (in_array($input_arr['department'], array('47', '48'))) { $input_arr['pmt_id'] = 0; } $input_arr['owner'] = strpos($input_arr['owner'], ";") ? substr($input_arr['owner'], 0, strpos($input_arr['owner'], ";")) : $input_arr['owner']; $input_arr['owner'] = Bll_UserBiz::get_instance()->get_username_by_wholename($input_arr['owner']); $input_arr['assigned_qa'] = strpos($input_arr['assigned_qa'], ";") ? substr($input_arr['assigned_qa'], 0, strpos($input_arr['assigned_qa'], ";")) : $input_arr['assigned_qa']; $input_arr['assigned_qa'] = Bll_UserBiz::get_instance()->get_username_by_wholename($input_arr['assigned_qa']); //$input_arr['person_liable'] = strpos($input_arr['person_liable'],";")?substr($input_arr['person_liable'], 0, strpos($input_arr['person_liable'],";")):$input_arr['person_liable']; //$input_arr['person_liable'] = Bll_UserBiz::get_instance()->get_username_by_wholename($input_arr['person_liable']); $ticket_id = Bll_TicketBiz::get_instance()->ticket_add($input_arr); //request icase api if (isset($params['case_id'])) { $cycle = 3; $url = "http://icase.corp.anjuke.com/api/save/case2bug?"; $p = array(); $p['bug_id'] = $ticket_id; $p['case_id'] = $params['case_id']; $url = $url . "bug_id=" . $p['bug_id'] . "&case_id=" . $p['case_id'] . "&key=nmzszxsl"; $culr = curl_init(); curl_setopt($culr, CURLOPT_URL, $url); curl_setopt($culr, CURLOPT_RETURNTRANSFER, 1); curl_setopt($culr, CURLOPT_FOLLOWLOCATION, 1); $data = curl_exec($culr); $data = json_decode($data, true); while ($cycle > 0) { if ($data['status'] == "ok") { break; } $data = curl_exec($culr); $cycle--; } curl_close($culr); } //request imonitor api if (isset($params['task_fail_id']) && $params['task_fail_id'] != "") { $cycle = 3; $url = "10.10.9.53:8888/api/ibug/"; $p = array(); $p['bug_id'] = $ticket_id; $p['task_fail_id'] = $params['task_fail_id']; $culr = curl_init(); curl_setopt($culr, CURLOPT_URL, $url); curl_setopt($culr, CURLOPT_RETURNTRANSFER, 1); curl_setopt($culr, CURLOPT_HEADER, 0); curl_setopt($culr, CURLOPT_POST, 1); curl_setopt($culr, CURLOPT_POSTFIELDS, $p); $data = curl_exec($culr); while ($cycle > 0) { if ($data == "ok") { break; } $data = curl_exec($culr); $cycle--; } curl_close($culr); } //custom column $custom_columns = Bll_TicketCustomColumnBiz::get_instance()->get_custom_columns(); foreach ($custom_columns as $column) { if (!empty($params[$column->column_name])) { $custom_arr[$column->column_name] = $params[$column->column_name]; } } if (!empty($custom_arr)) { $res = Bll_TicketColumnDetailBiz::get_instance()->ticket_custom_add($ticket_id, $custom_arr); } //save files using curl $file_hidden = $params['file_hidden']; if (!empty($file_hidden)) { foreach ($file_hidden as $file_id) { $file_info = Bll_AttachmentBiz::get_instance()->get_file_info_by_id($file_id); $local_filepath = $file_info->local_filepath; $finfo = finfo_open(FILEINFO_MIME_TYPE); $file_type = finfo_file($finfo, $local_filepath); $post_params = array("file" => "@" . $local_filepath . ";type=" . $file_type); $request_url = APF::get_instance()->get_config('file_upload_url'); $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $request_url); curl_setopt($ch, CURLOPT_POST, 1); curl_setopt($ch, CURLOPT_POSTFIELDS, $post_params); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1); $ret = curl_exec($ch); $info = curl_getinfo($ch); $ret_value = json_decode($ret); if (!$ret_value->error) { $fetch_hash = $ret_value->saved_file[0]->hash; } //更新数据库 $res = Bll_AttachmentBiz::get_instance()->modify_file_info($file_id, $ticket_id, $fetch_hash); } } $current_time = date("Y-m-d H:i:s"); if ($ticket_id) { //mail add $id = Bll_MailBiz::get_instance()->mail_add($ticket_id, $current_time); } if ($ticket_id) { //new ticket log add $input_arr = array('ticket_id' => $ticket_id, 'created_by' => $req->get_username(), 'field' => 'ticket', 'oldvalue' => 'null', 'newvalue' => $input_arr['description'], 'created_at' => $current_time); $log_id = Bll_TicketLogBiz::get_instance()->log_add($input_arr); } $location = Ticket_DetailController::build_uri() . '?ticket_id=' . $ticket_id; APF::get_instance()->get_response()->redirect($location); } else { if ($params['post'] == 'posted') { $req->set_attribute('error', '请检查,summary,description,owner为必填项!'); } } $all_users = Bll_UserBiz::get_instance()->get_all_valid_users(); $tmp_all = array(); foreach ($all_users as $key => $value) { $tmp_all[$key] = $value->whole_name; } $all_users = json_encode($tmp_all); $dev_users = Bll_UserBiz::get_instance()->get_dev_users(); $tmp_dev = array(); foreach ($dev_users as $key => $value) { $tmp_dev[$key] = $value->whole_name; } $dev_users = json_encode($tmp_dev); $qa_users = Bll_UserBiz::get_instance()->get_qa_users(); $admin_users = Bll_UserBiz::get_instance()->get_admins(); $qa_admin_users = array_merge($qa_users, $admin_users); $tmp_qa = array(); foreach ($qa_admin_users as $key => $value) { $tmp_qa[$key] = $value->whole_name; } $qa_admin_users = json_encode($tmp_qa); $prioritys = Bll_DdCommonBiz::get_instance()->get_prioritys(); $emergencies = Bll_DdCommonBiz::get_instance()->get_emergencies(); $reasons = Bll_DdCommonBiz::get_instance()->get_reasons(); $environments = Bll_DdCommonBiz::get_instance()->get_environments(); $departments = Bll_DdCommonBiz::get_instance()->get_departments_new(); $custom_columns = Bll_TicketCustomColumnBiz::get_instance()->get_custom_columns(); $req->set_attribute('prioritys', $prioritys); $req->set_attribute('emergencies', $emergencies); $req->set_attribute('reasons', $reasons); $req->set_attribute('environments', $environments); $req->set_attribute('departments', $departments); $req->set_attribute('reporter', $req->get_username()); $req->set_attribute('all_users', $all_users); $req->set_attribute('dev_users', $dev_users); $req->set_attribute('qa_admin_users', $qa_admin_users); $req->set_attribute('custom_columns', $custom_columns); $req->set_attribute('paramas', $params); return 'Ticket_Add'; }