/**
* Create a new ticket
*/
public function actionCreate()
{
// Initiate Model
$model = new Tickets();
$model->assignedtoid = '';
if (isset($_POST['Tickets'])) {
$model->setScenario('ticketupdate');
$model->setAttributes($_POST['Tickets']);
// Was the form submitted?
if (isset($_POST['submit'])) {
// Bug: assigntoid cannot be null
if (!$model->assignedtoid) {
$model->assignedtoid = 0;
}
if ($model->save()) {
$comment = new TicketComments();
$comment->content = $model->content;
$comment->ticketid = $model->id;
$comment->firstcomment = 1;
$comment->save();
// Update ticket id
$model->lastcommentid = $comment->id;
$model->update();
// Mark flash and redirect
Functions::setFlash(Yii::t('tickets', 'Tickets: Ticket Created.'));
$this->redirect(array('/tickets'));
}
}
}
// make sure we display the name of the
if (isset($_POST['Tickets']['assignedtoid'])) {
$model->assignedtoid = $_POST['Tickets']['assignedtoid'];
}
// Add title
$title = Yii::t('tickets', 'Creating A Ticket');
$this->pageTitle[] = $title;
$this->render('create', array('model' => $model, 'title' => $title));
}
public function comments()
{
return $this->hasMany(TicketComments::getClass());
}
public function postReply($id = false)
{
$ticket = $id !== false ? Ticket::where('user_id', Auth::id())->findOrFail($id) : null;
try {
if (empty($ticket)) {
return Redirect::to('ticket')->with('error', 'You need a ticket to comment');
}
$ticketComment = new TicketComments();
$ticketComment->user_id = Auth::id();
// logged in user id
$ticketComment->ticket_id = $id;
$ticketComment->comments = Input::get('comments');
$success = $ticketComment->save();
if ($success) {
print json_encode(array('status' => 'OK', 'message' => Lang::get('ticket/ticket.ticket_comments_updated')));
// return Redirect::intended('ticket')->with('success', Lang::get('ticket/ticket.ticket_comments_updated'));
} else {
print json_encode(array('status' => 'error', 'message' => Lang::get('ticket/ticket.ticket_comment_update_failed')));
// return Redirect::to('ticket')->with('error', Lang::get('ticket/ticket.ticket_comment_update_failed'));
}
} catch (Exception $e) {
Log::error($e);
return Redirect::to('ticket')->with('error', $e->getMessage());
}
}
