/**
  * Return array of ticket changes
  *
  * @param Ticket $ticket
  * @param integer $count
  * @return array
  */
 function findByTicket($ticket, $count = null)
 {
     $count = (int) $count;
     if ($count < 1) {
         $rows = db_execute_all('SELECT * FROM ' . TABLE_PREFIX . 'ticket_changes WHERE ticket_id = ? ORDER BY version DESC', $ticket->getId());
     } else {
         $rows = db_execute_all('SELECT * FROM ' . TABLE_PREFIX . "ticket_changes WHERE ticket_id = ? ORDER BY version DESC LIMIT 0, {$count}", $ticket->getId());
     }
     // if
     if (is_foreachable($rows)) {
         $changes = array();
         foreach ($rows as $row) {
             $change = new TicketChange();
             $change->setTicketId($ticket->getId());
             $change->setVersion($row['version']);
             $change->changes = unserialize($row['changes']);
             $change->created_on = $row['created_on'] ? new DateTimeValue($row['created_on']) : null;
             $change->created_by_id = (int) $row['created_by_id'];
             $change->created_by_name = $row['created_by_name'];
             $change->created_by_email = $row['created_by_email'];
             $changes[$row['version']] = $change;
         }
         // foreach
         return $changes;
     } else {
         return null;
     }
     // if
 }
 /**
  * Save into database
  * 
  * @return boolean
  */
 function save()
 {
     if ($this->isNew()) {
         $this->setTicketId(Tickets::findNextTicketIdByProject($this->getProjectId()));
     }
     // if
     $changes = null;
     if ($this->isLoaded()) {
         $log_fields = array('project_id', 'milestone_id', 'parent_id', 'name', 'body', 'priority', 'due_on', 'completed_on');
         $changes = new TicketChange();
         $changes->setTicketId($this->getId());
         $changes->setVersion($this->getVersion());
         $changes->setCreatedOn(DateTimeValue::now());
         $changes->setCreatedBy(get_logged_user());
         if ($this->new_assignees !== false) {
             list($old_assignees, $old_owner_id) = $this->getAssignmentData();
             if (is_array($this->new_assignees) && isset($this->new_assignees[0]) && isset($this->new_assignees[1])) {
                 $new_assignees = $this->new_assignees[0];
                 $new_owner_id = $this->new_assignees[1];
             } else {
                 $new_assignees = array();
                 $new_owner_id = 0;
             }
             // if
             if ($new_owner_id != $old_owner_id) {
                 $changes->addChange('owner', $old_owner_id, $new_owner_id);
             }
             // if
             sort($new_assignees);
             sort($old_assignees);
             if ($new_assignees != $old_assignees) {
                 $changes->addChange('assignees', $old_assignees, $new_assignees);
             }
             // if
         }
         // if
         foreach ($this->modified_fields as $field) {
             if (!in_array($field, $log_fields)) {
                 continue;
             }
             // if
             $old_value = array_var($this->old_values, $field);
             $new_value = array_var($this->values, $field);
             if ($old_value != $new_value) {
                 $changes->addChange($field, $old_value, $new_value);
             }
             // if
         }
         // foreach
     }
     // if
     $save = parent::save();
     if ($save && !is_error($save)) {
         if (instance_of($changes, 'TicketChange') && count($changes->changes)) {
             $this->changes = false;
             $changes->save();
         }
         // if
     }
     // if
     return $save;
 }
Example #3
0
 public static function UserViewTicket($tid)
 {
     $xtpl = self::$xtpl;
     $xtpl->assign('SUPPCURR', 'current');
     $xtpl->assign('TICKETSSCURR', 'current');
     $tc = TicketChange::getInstance();
     $user = User::getInstance();
     $ticket = Ticket::getInstance();
     $ticdata = $ticket->FetchData($tid);
     if (!is_numeric($tid) || !$ticdata) {
         $xtpl->parse('main.viewticket.ticketrinfo');
     } elseif ($ticdata['userid'] != self::$userid) {
         $xtpl->parse('main.viewticket.ticketrights');
     } else {
         $xtpl->assign('TID', $tid);
         $xtpl->assign('DEF' . $ticdata['status'], 'selected="selected"');
         $tcs = $tc->GetButch('', '`ticketid` = "' . $tid . '"');
         for ($i = 0; $i < count($tcs); $i++) {
             $user->id = $tcs[$i]['userid'];
             $xtpl->assign('USERNAME', $user->GetUsername());
             $xtpl->assign('TC', $tcs[$i]);
             $xtpl->parse('main.viewticket.ticket.ticket' . $tcs[$i]['type']);
         }
         $xtpl->parse('main.viewticket.ticket');
     }
     $xtpl->parse('main.viewticket');
     $xtpl->parse('main');
     $xtpl->out('main');
 }
Example #4
0
     }
     */
     Page::UserProfile();
     break;
 case 'placeorder':
     $order = Order::getInstance();
     $orderid = $order->Create($userinstance->GetID(), $_POST['pkgid'], 'new', '', '', '', '', $_POST['cycle']);
     Page::UserOrderPlaced($orderid);
     break;
 case 'addticket':
     $tc = TicketChange::getInstance();
     $tid = $tc->NewTicket($_POST['subject'], $_POST['message'], $_POST['depid'], $userinstance->GetID(), $userinstance->GetID());
     Page::UserViewTicket($tid);
     break;
 case 'addticketreply':
     $tc = TicketChange::getInstance();
     $tc->ReplyTicket($_POST['message'], $_POST['ticketid'], $userinstance->GetID());
     Page::UserViewTicket($_POST['ticketid']);
     break;
 case 'updatepersonalsettings':
     $us = UserSettings::getInstance();
     $us->Set(Page::$userid, 'notifymodule', $_POST['notifymodule']);
     $us->Set(Page::$userid, 'language', $_POST['language']);
     $us->Set(Page::$userid, 'currency', $_POST['currency']);
     $us->Set(Page::$userid, 'notifyaddress', $_POST['notifyaddress']);
     if ($_POST['usernewinvoice']) {
         $us->Set(Page::$userid, 'usernewinvoice', 1);
     } else {
         $us->Set(Page::$userid, 'usernewinvoice', 0);
     }
     if ($_POST['userneworder']) {