function download() { // load in tickets to do $ticketid = FSS_Input::getInt('ticketid'); $fileid = FSS_Input::getInt('fileid'); SupportHelper::attachDownload($ticketid, $fileid); }
function display($tpl = null) { $autologin = FSS_Input::getCmd('login'); if ($autologin != "") { FSS_Helper::AutoLogin($autologin); } if (!FSS_Permission::auth("fss.ticket.view", "com_fss.support_user") && !FSS_Permission::auth("fss.ticket.open", "com_fss.support_user")) { return FSS_Helper::NoPerm(); } $session = JFactory::getSession(); $user = JFactory::getUser(); $this->userid = $user->get('id'); $this->ticket = null; $this->assign('tmpl', ''); $what = FSS_Input::getCmd('what'); $layout = FSS_Input::getCmd('layout'); $this->ticket_view = FSS_Input::getCmd('tickets'); if (!$this->ticket_view && FSS_Settings::get('support_simple_userlist_tabs')) { $this->ticket_view = "all"; } // reset the login and password if ($what == "reset") { $session->clear('ticket_email'); $session->clear('ticket_reference'); $session->clear('ticket_name'); $session->clear('ticket_pass'); } if ($what == "unreg_passlist") { return $this->Unreg_Passlist(); } if ($what == "addccuser") { return $this->AddCCUser(); } if ($what == "removeccuser") { return $this->RemoveCCUser(); } if ($what == "pickccuser") { return $this->PickCCUser(); } // should we display the edit field screen if ($what == 'editfield') { return $this->EditField(); } // save an edited field and continue what we were doing afterwards if ($what == 'savefield') { if ($this->SaveField()) { return; } } FSS_Helper::AddSCEditor(); // check for product search ajax display if (FSS_Input::getString('prodsearch') != "") { return $this->searchProducts(); } if (FSS_Input::getString('deptsearch') != "") { return $this->searchDepartments(); } // page to hunt for unregistered ticket if ($what == "find") { return $this->findTicket(); } // save status changes if ($what == "statuschange") { return $this->saveStatusChanges(); } // save any replys if ($what == 'savereply') { return $this->saveReply(); } // save any replys if ($what == 'messages') { return $this->showMessages(); } // process any file downloads $fileid = FSS_Input::getInt('fileid'); if ($fileid > 0) { $ticketid = FSS_Input::GetInt('ticketid'); if ($what == 'attach_thumb') { return SupportHelper::attachThumbnail($ticketid, $fileid, true); } else { return SupportHelper::attachDownload($ticketid, $fileid, true); } } $this->count = $this->get('TicketCount'); // handle opening ticket if ($layout == "open") { return $this->doOpenTicket(); } // handel ticket reply if ($layout == "reply") { return $this->doUserReply(); } // display ticket list / ticket return $this->doDisplayTicket(); }