private function skipWaitAction()
 {
     $this->settings->setOption(Qualityunit_Liveagent_Helper_Settings::ACCOUNT_STATUS, Qualityunit_Liveagent_Helper_Base::ACCOUNT_STATUS_SET);
     $this->settings->setOption(Qualityunit_Liveagent_Helper_Settings::ACCOUNT_NOT_REACHABLE_TIMES, 0);
 }