/**
* Find a user. Look for login OR firstname + lastname OR lastname + firstname
*
* @param value the user to look for
* @param entity the entity where the user should have right
*
* @return the user ID if found or ''
**/
private static function findUser($value, $entity)
{
global $DB;
$sql = "SELECT `id`\n FROM `glpi_users`\n WHERE LOWER(`name`) = '" . strtolower($value) . "'\n OR (CONCAT(LOWER(`realname`),' ',LOWER(`firstname`)) = '" . strtolower($value) . "'\n OR CONCAT(LOWER(`firstname`),' ',LOWER(`realname`)) = '" . strtolower($value) . "')";
$result = $DB->query($sql);
if ($DB->numrows($result) > 0) {
//check if user has right on the current entity
$ID = $DB->result($result, 0, "id");
$entities = Profile_User::getUserEntities($ID, true);
if (in_array($entity, $entities)) {
return $ID;
}
return self::DROPDOWN_EMPTY_VALUE;
}
return self::DROPDOWN_EMPTY_VALUE;
}
GLPI is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation; either version 2 of the License, or
(at your option) any later version.
GLPI is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with GLPI. If not, see <http://www.gnu.org/licenses/>.
--------------------------------------------------------------------------
*/
/** @file
* @brief
*/
include '../inc/includes.php';
Session::checkCentralAccess();
$profile = new Profile();
$right = new Profile_User();
$user = new User();
if (isset($_POST["add"])) {
$right->check(-1, CREATE, $_POST);
if ($right->add($_POST)) {
Event::log($_POST["users_id"], "users", 4, "setup", sprintf(__('%s adds a user to an entity'), $_SESSION["glpiname"]));
}
Html::back();
}
Html::displayErrorAndDie("lost");
$data_fin = $_REQUEST['date2'];
} else {
$data_ini = date("Y-01-01");
$data_fin = date("Y-m-d");
}
# entity
$sql_e = "SELECT value FROM glpi_plugin_dashboard_config WHERE name = 'entity' AND users_id = " . $_SESSION['glpiID'] . "";
$result_e = $DB->query($sql_e);
$sel_ent = $DB->result($result_e, 0, 'value');
//select entity
if ($sel_ent == '' || $sel_ent == -1) {
$query_ent1 = "\n\tSELECT entities_id\n\tFROM glpi_users\n\tWHERE id = " . $_SESSION['glpiID'] . " ";
$res_ent1 = $DB->query($query_ent1);
$user_ent = $DB->result($res_ent1, 0, 'entities_id');
//get all user entities
$entities = Profile_User::getUserEntities($_SESSION['glpiID'], true);
$entities[] = $user_ent;
$ent = implode(",", $entities);
$entidade = "AND glpi_tickets.entities_id IN (" . $ent . ") ";
$entidade1 = "";
} else {
$entidade = "AND glpi_tickets.entities_id IN (" . $sel_ent . ") ";
}
?>
<html>
<head>
<title> GLPI - <?php
echo __('Tickets', 'dashboard') . ' ' . __('by SLAs', 'dashboard');
?>
</title>
function cleanDBonPurge()
{
global $DB;
$gpr = new ProfileRight();
$gpr->cleanDBonItemDelete($this->getType(), $this->fields['id']);
$gpu = new Profile_User();
$gpu->cleanDBonItemDelete($this->getType(), $this->fields['id']);
Rule::cleanForItemAction($this);
// PROFILES and UNIQUE_PROFILE in RuleMailcollector
Rule::cleanForItemCriteria($this, 'PROFILES');
Rule::cleanForItemCriteria($this, 'UNIQUE_PROFILE');
$gki = new KnowbaseItem_Profile();
$gki->cleanDBonItemDelete($this->getType(), $this->fields['id']);
$gr = new Profile_Reminder();
$gr->cleanDBonItemDelete($this->getType(), $this->fields['id']);
}
function showForm($ID, $options = array())
{
global $DB, $CFG_GLPI, $LANG;
$canupdate = haveRight('update_ticket', '1');
$canpriority = haveRight('update_priority', '1');
$showuserlink = 0;
if (haveRight('user', 'r')) {
$showuserlink = 1;
}
if ($ID > 0) {
$this->check($ID, 'r');
} else {
// Create item
$this->check(-1, 'w', $options);
}
$this->showTabs($options);
$canupdate_descr = $canupdate || $this->fields['status'] == 'new' && $this->isUser(self::REQUESTER, getLoginUserID()) && $this->numberOfFollowups() == 0 && $this->numberOfTasks() == 0;
if (!$ID) {
//Get all the user's entities
$all_entities = Profile_User::getUserEntities($options["_users_id_requester"], true);
$this->userentities = array();
//For each user's entity, check if the technician which creates the ticket have access to it
foreach ($all_entities as $tmp => $ID_entity) {
if (haveAccessToEntity($ID_entity)) {
$this->userentities[] = $ID_entity;
}
}
$this->countentitiesforuser = count($this->userentities);
if ($this->countentitiesforuser > 0 && !in_array($this->fields["entities_id"], $this->userentities)) {
// If entity is not in the list of user's entities,
// then use as default value the first value of the user's entites list
$this->fields["entities_id"] = $this->userentities[0];
}
}
echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>";
echo "<div class='spaced' id='tabsbody'>";
echo "<table class='tab_cadre_fixe'>";
// Optional line
$ismultientities = isMultiEntitiesMode();
echo '<tr><th colspan="4">';
if ($ID) {
echo $this->getTypeName() . " - " . $LANG['common'][2] . " {$ID} ";
if ($ismultientities) {
echo "(" . Dropdown::getDropdownName('glpi_entities', $this->fields['entities_id']) . ")";
}
} else {
if ($ismultientities) {
echo $LANG['job'][46] . " : " . Dropdown::getDropdownName("glpi_entities", $this->fields['entities_id']);
} else {
echo $LANG['job'][13];
}
}
echo '</th></tr>';
echo "<tr>";
echo "<th class='left' colspan='2'>";
echo "<table>";
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['joblist'][11] . " : </span></td>";
echo "<td>";
$date = $this->fields["date"];
if (!$ID) {
$date = date("Y-m-d H:i:s");
}
if ($canupdate) {
showDateTimeFormItem("date", $date, 1, false);
} else {
echo convDateTime($date);
}
echo "</td></tr>";
if ($ID) {
echo "<tr><td><span class='tracking_small'>" . $LANG['common'][95] . " :</span></td><td>";
if ($canupdate) {
User::dropdown(array('name' => 'users_id_recipient', 'value' => $this->fields["users_id_recipient"], 'entity' => $this->fields["entities_id"], 'right' => 'all'));
} else {
echo getUserName($this->fields["users_id_recipient"], $showuserlink);
}
echo "</td></tr>";
}
echo "</table>";
echo "</th>";
echo "<th class='left' colspan='2'>";
echo "<table>";
if ($ID) {
echo "<tr><td><span class='tracking_small'>" . $LANG['common'][26] . " :</span></td>";
echo "<td><span class='tracking_small'>" . convDateTime($this->fields["date_mod"]) . "\n";
if ($this->fields['users_id_lastupdater'] > 0) {
echo $LANG['common'][95] . " ";
echo getUserName($this->fields["users_id_lastupdater"], $showuserlink);
}
echo "</span>";
echo "</td></tr>";
}
// SLA
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['sla'][5] . " : </span></td>";
echo "<td>";
if ($ID) {
if ($this->fields["slas_id"] > 0) {
echo "<span class='tracking_small'> ";
echo convDateTime($this->fields["due_date"]) . "</span>";
echo "</td></tr><tr><td><span class='tracking_small'>" . $LANG['sla'][1] . " :</span></td>";
echo "<td><span class='tracking_small'>";
echo Dropdown::getDropdownName("glpi_slas", $this->fields["slas_id"]);
$commentsla = "";
$slalevel = new SlaLevel();
if ($slalevel->getFromDB($this->fields['slalevels_id'])) {
$commentsla .= '<strong>' . $LANG['sla'][6] . " : </strong>" . $slalevel->getName() . '<br><br>';
}
$nextaction = new SlaLevel_Ticket();
if ($nextaction->getFromDBForTicket($this->fields["id"])) {
$commentsla .= '<strong>' . $LANG['sla'][8] . " : </strong>" . convDateTime($nextaction->fields['date']) . '<br>';
if ($slalevel->getFromDB($nextaction->fields['slalevels_id'])) {
$commentsla .= '<strong>' . $LANG['sla'][6] . " : </strong>" . $slalevel->getName() . '<br>';
}
}
$slaoptions = array();
if (haveRight('config', 'r')) {
}
$slaoptions['link'] = getItemTypeFormURL('SLA') . "?id=" . $this->fields["slas_id"];
showToolTip($commentsla, $slaoptions);
if ($canupdate) {
echo " <input type='submit' class='submit' name='sla_delete' value='" . $LANG['sla'][7] . "'>";
}
echo "</span>";
} else {
showDateTimeFormItem("due_date", $this->fields["due_date"], 1, false, $canupdate);
}
} else {
// New Ticket
if ($this->fields["due_date"] == 'NULL') {
$this->fields["due_date"] = '';
}
showDateTimeFormItem("due_date", $this->fields["due_date"], 1, false, $canupdate);
/* echo $LANG['choice'][2]." ".$LANG['sla'][1]." : ";
Dropdown::show('Sla',array('entity' => $this->fields["entities_id"],
'value' =>$this->fields["slas_id"]));*/
}
echo "</td></tr>";
if ($ID) {
switch ($this->fields["status"]) {
case 'closed':
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['joblist'][12] . " : </span></td>";
echo "<td>";
showDateTimeFormItem("closedate", $this->fields["closedate"], 1, false, $canupdate);
echo "</td></tr>";
break;
case 'solved':
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['joblist'][14] . " : </span></td>";
echo "<td>";
showDateTimeFormItem("solvedate", $this->fields["solvedate"], 1, false, $canupdate);
echo "</td></tr>";
break;
}
}
echo "</table>";
echo "</th></tr>";
echo "</table>";
if (!$ID) {
$this->showActorsPartForm($ID, $options);
}
echo "<table class='tab_cadre_fixe'>";
echo "<tr class='tab_bg_1'>";
echo "<th width='10%'>" . $LANG['joblist'][0] . " : </th>";
echo "<td width='40%'>";
if ($canupdate) {
self::dropdownStatus("status", $this->fields["status"], 2);
// Allowed status
} else {
echo self::getStatus($this->fields["status"]);
}
echo "</td>";
echo "<th>" . $LANG['common'][17] . " : </th>";
echo "<td >";
// Permit to set type when creating ticket without update right
if ($canupdate || !$ID) {
self::dropdownType('type', $this->fields["type"]);
} else {
echo self::getTicketTypeName($this->fields["type"]);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $LANG['joblist'][29] . " : </th>";
echo "<td>";
if ($canupdate && $canpriority || !$ID || $canupdate_descr) {
// Only change during creation OR when allowed to change priority OR when user is the creator
$idurgency = self::dropdownUrgency("urgency", $this->fields["urgency"]);
} else {
$idurgency = "value_urgency" . mt_rand();
echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $this->fields["urgency"] . "'>";
echo self::getUrgencyName($this->fields["urgency"]);
}
echo "</td>";
echo "<th>" . $LANG['common'][36] . " : </th>";
echo "<td >";
// Permit to set category when creating ticket without update right
if ($canupdate || !$ID || $canupdate_descr) {
$opt = array('value' => $this->fields["ticketcategories_id"], 'entity' => $this->fields["entities_id"]);
if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") {
$opt['condition'] = '`is_helpdeskvisible`=1';
}
if ($ID && $CFG_GLPI["is_ticket_category_mandatory"]) {
$opt['display_emptychoice'] = false;
}
Dropdown::show('TicketCategory', $opt);
} else {
echo Dropdown::getDropdownName("glpi_ticketcategories", $this->fields["ticketcategories_id"]);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $LANG['joblist'][30] . " : </th>";
echo "<td>";
if ($canupdate) {
$idimpact = self::dropdownImpact("impact", $this->fields["impact"]);
} else {
echo self::getImpactName($this->fields["impact"]);
}
echo "</td>";
echo "<th class='left' rowspan='2'>" . $LANG['document'][14] . " : </th>";
echo "<td rowspan='2'>";
// Select hardware on creation or if have update right
if ($canupdate || !$ID || $canupdate_descr) {
if ($ID) {
if ($this->fields['itemtype'] && class_exists($this->fields['itemtype']) && $this->fields["items_id"]) {
$item = new $this->fields['itemtype']();
if ($item->can($this->fields["items_id"], 'r')) {
echo $item->getTypeName() . " - " . $item->getLink(true);
} else {
echo $item->getTypeName() . " " . $item->getNameID();
}
}
}
$dev_user_id = 0;
if (!$ID) {
$dev_user_id = $options['_users_id_requester'];
} else {
if (isset($this->users[self::REQUESTER]) && count($this->users[self::REQUESTER]) == 1) {
foreach ($this->users[self::REQUESTER] as $user_id_single) {
$dev_user_id = $user_id_single['users_id'];
}
}
}
if ($dev_user_id > 0) {
self::dropdownMyDevices($dev_user_id, $this->fields["entities_id"], $this->fields["itemtype"], $this->fields["items_id"]);
}
self::dropdownAllDevices("itemtype", $this->fields["itemtype"], $this->fields["items_id"], 1, $this->fields["entities_id"]);
} else {
if ($ID && $this->fields['itemtype'] && class_exists($this->fields['itemtype'])) {
$item = new $this->fields['itemtype']();
$item->getFromDB($this->fields['items_id']);
echo $item->getTypeName() . " - " . $item->getNameID();
} else {
echo $LANG['help'][30];
}
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th class='left'>" . $LANG['joblist'][2] . " : </th>";
echo "<td>";
if ($canupdate && $canpriority) {
$idpriority = self::dropdownPriority("priority", $this->fields["priority"], false, true);
$idajax = 'change_priority_' . mt_rand();
echo " <span id='{$idajax}' style='display:none'></span>";
} else {
$idajax = 'change_priority_' . mt_rand();
$idpriority = 0;
echo "<span id='{$idajax}'>" . self::getPriorityName($this->fields["priority"]) . "</span>";
}
if ($canupdate) {
$params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority);
ajaxUpdateItemOnSelectEvent(array($idurgency, $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th class='left'>" . $LANG['job'][44] . " : </th>";
echo "<td>";
if ($canupdate) {
Dropdown::show('RequestType', array('value' => $this->fields["requesttypes_id"]));
} else {
echo Dropdown::getDropdownName('glpi_requesttypes', $this->fields["requesttypes_id"]);
}
echo "</td>";
// Display validation state
echo "<th>";
if (!$ID) {
echo $LANG['validation'][26] . " : ";
} else {
echo $LANG['validation'][0] . " : ";
}
echo "</th>";
echo "<td>";
if (!$ID) {
User::dropdown(array('name' => "_add_validation", 'entity' => $this->fields['entities_id'], 'right' => 'validate_ticket'));
} else {
if ($canupdate) {
TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $this->fields['global_validation']));
} else {
echo TicketValidation::getStatus($this->fields['global_validation']);
}
}
echo "</td></tr>";
// Need comment right to add a followup with the actiontime
if (!$ID && haveRight("global_add_followups", "1")) {
echo "<tr class='tab_bg_1'>";
echo "<th>" . $LANG['job'][20] . " : </th>";
echo "<td class='left' colspan='3'>";
Dropdown::showInteger('hour', $options['hour'], 0, 100);
echo " " . $LANG['job'][21] . " ";
Dropdown::showInteger('minute', $options['minute'], 0, 59);
echo " " . $LANG['job'][22] . " ";
echo "</td>";
echo "</tr>";
}
echo '</table>';
if ($ID) {
$this->showActorsPartForm($ID, $options);
}
echo "<table class='tab_cadre_fixe'>";
$view_linked_tickets = $ID || $canupdate;
echo "<tr class='tab_bg_1'>";
echo "<th width='10%'>" . $LANG['common'][57] . " :</th>";
echo "<td width='50%'>";
if (!$ID || $canupdate_descr) {
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showName{$rand}() {\n";
echo "Ext.get('name{$rand}').setDisplayed('none');";
$params = array('maxlength' => 250, 'size' => 60, 'name' => 'name', 'data' => rawurlencode($this->fields["name"]));
ajaxUpdateItemJsCode("viewname{$rand}", $CFG_GLPI["root_doc"] . "/ajax/inputtext.php", $params, false);
echo "}";
echo "</script>\n";
echo "<div id='name{$rand}' class='tracking left' onClick='showName{$rand}()'>\n";
if (empty($this->fields["name"])) {
echo $LANG['reminder'][15];
} else {
echo $this->fields["name"];
}
echo "</div>\n";
echo "<div id='viewname{$rand}'>\n";
echo "</div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showName{$rand}();\n </script>";
}
} else {
if (empty($this->fields["name"])) {
echo $LANG['reminder'][15];
} else {
echo $this->fields["name"];
}
}
echo "</td>";
// Permit to add doc when creating a ticket
if (!$ID) {
echo "<th>" . $LANG['document'][2] . " (" . Document::getMaxUploadSize() . ") :";
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' class='pointer' alt=\"" . $LANG['central'][7] . "\" onclick=\"window.open('" . $CFG_GLPI["root_doc"] . "/front/documenttype.list.php','Help','scrollbars=1,resizable=1,width=1000,height=800')\">";
echo "</th>";
echo "<td>";
echo "<input type='file' name='filename' value=\"\" size='25'></td>";
} else {
echo "<th colspan='2'>";
echo $LANG['document'][20] . ' : ' . Document_Item::countForItem($this);
echo "</th>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='10%'>" . $LANG['joblist'][6] . " : </th>";
echo "<td width='50%'>";
if (!$ID || $canupdate_descr) {
// Admin =oui on autorise la modification de la description
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showDesc{$rand}() {\n";
echo "Ext.get('desc{$rand}').setDisplayed('none');";
$params = array('rows' => 6, 'cols' => 60, 'name' => 'content', 'data' => rawurlencode($this->fields["content"]));
ajaxUpdateItemJsCode("viewdesc{$rand}", $CFG_GLPI["root_doc"] . "/ajax/textarea.php", $params, false);
echo "}";
echo "</script>\n";
echo "<div id='desc{$rand}' class='tracking' onClick='showDesc{$rand}()'>\n";
if (!empty($this->fields["content"])) {
echo nl2br($this->fields["content"]);
} else {
echo $LANG['job'][33];
}
echo "</div>\n";
echo "<div id='viewdesc{$rand}'></div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showDesc{$rand}();\n </script>";
}
} else {
echo nl2br($this->fields["content"]);
}
echo "</td>";
if ($view_linked_tickets) {
echo "<th width='10%'>";
echo $LANG['job'][55];
if ($canupdate) {
$rand_linked_ticket = mt_rand();
echo " <a class='tracking'\n onClick=\"Ext.get('linkedticket{$rand_linked_ticket}').setDisplayed('block')\">\n";
echo $LANG['buttons'][8];
echo "</a>\n";
}
echo '</th>';
echo "<td>";
Ticket_Ticket::displayLinkedTicketsTo($ID);
if ($canupdate) {
echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>";
Ticket_Ticket::dropdownLinks('_link[link]');
echo " " . $LANG['job'][38] . " " . $LANG['common'][2] . " : ";
echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n";
echo "<input type='text' name='_link[tickets_id_2]' value='' size='10'>\n";
echo " ";
echo "</div>";
}
echo "</td>";
}
echo "</tr>";
if (!$ID || $canupdate || $canupdate_descr || haveRight("assign_ticket", "1") || haveRight("steal_ticket", "1")) {
echo "<tr class='tab_bg_1'>";
if ($ID) {
if (haveRight('delete_ticket', 1)) {
echo "<td class='tab_bg_2 center' colspan='2'>";
echo "<input type='submit' class='submit' name='update' value='" . $LANG['buttons'][7] . "'></td>";
echo "<td class='tab_bg_2 center' colspan='2'>";
echo "<input type='submit' class='submit' name='delete' value='" . $LANG['buttons'][22] . "'" . addConfirmationOnAction($LANG['common'][50]) . ">";
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' class='submit' name='update' value='" . $LANG['buttons'][7] . "'>";
}
} else {
echo "<td class='tab_bg_2 center' colspan='2'>";
echo "<input type='submit' name='add' value=\"" . $LANG['buttons'][8] . "\" class='submit'>";
echo "</td><td class='tab_bg_2 center' colspan='2'>";
echo "<input type='button' value=\"" . $LANG['buttons'][16] . "\" class='submit'\n onclick=\"window.location='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'\">";
}
echo "</td></tr>";
}
echo "</table>";
echo "<input type='hidden' name='id' value='{$ID}'>";
echo "</div>";
echo "</form>";
$this->addDivForTabs();
return true;
}
/**
* Clone of Ticket::showForm()
* Change '$this' by '$ticket', 'self' by 'Ticket' and 'parent' by 'Ticket'
*/
static function getCentral($ID = 0, $options = array())
{
global $CFG_GLPI;
// * Added by plugin survey ticket
$ticket = new Ticket();
// * End of adding
$default_values = Ticket::getDefaultValues();
// Get default values from posted values on reload form
if (!isset($options['template_preview'])) {
if (isset($_POST)) {
$values = $_POST;
}
}
// Restore saved value or override with page parameter
$saved = $ticket->restoreInput();
foreach ($default_values as $name => $value) {
if (!isset($values[$name])) {
if (isset($saved[$name])) {
$values[$name] = $saved[$name];
} else {
$values[$name] = $value;
}
}
}
// Default check
if ($ID > 0) {
$ticket->check($ID, 'r');
} else {
// Create item
$ticket->check(-1, 'w', $values);
}
if (!$ID) {
$ticket->userentities = array();
if ($values["_users_id_requester"]) {
//Get all the user's entities
$all_entities = Profile_User::getUserEntities($values["_users_id_requester"], true, true);
//For each user's entity, check if the technician which creates the ticket have access to it
foreach ($all_entities as $tmp => $ID_entity) {
if (Session::haveAccessToEntity($ID_entity)) {
$ticket->userentities[] = $ID_entity;
}
}
}
$ticket->countentitiesforuser = count($ticket->userentities);
if ($ticket->countentitiesforuser > 0 && !in_array($ticket->fields["entities_id"], $ticket->userentities)) {
// If entity is not in the list of user's entities,
// then use as default value the first value of the user's entites list
$ticket->fields["entities_id"] = $ticket->userentities[0];
// Pass to values
$values['entities_id'] = $ticket->userentities[0];
}
}
if ($values['type'] <= 0) {
$values['type'] = Entity::getUsedConfig('tickettype', $values['entities_id'], '', Ticket::INCIDENT_TYPE);
}
if (!isset($options['template_preview'])) {
$options['template_preview'] = 0;
}
// Load ticket template if available :
$tt = $ticket->getTicketTemplateToUse($options['template_preview'], $values['type'], $values['itilcategories_id'], $values['entities_id']);
// Predefined fields from template : reset them
if (isset($values['_predefined_fields'])) {
$values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']);
} else {
$values['_predefined_fields'] = array();
}
// Store predefined fields to be able not to take into account on change template
// Only manage predefined values on ticket creation
$predefined_fields = array();
if (!$ID) {
if (isset($tt->predefined) && count($tt->predefined)) {
foreach ($tt->predefined as $predeffield => $predefvalue) {
if (isset($default_values[$predeffield])) {
// Is always default value : not set
// Set if already predefined field
// Set if ticket template change
if ($values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID()) {
// Load template data
$values[$predeffield] = $predefvalue;
$ticket->fields[$predeffield] = $predefvalue;
$predefined_fields[$predeffield] = $predefvalue;
}
}
}
} else {
// No template load : reset predefined values
if (count($values['_predefined_fields'])) {
foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) {
if ($values[$predeffield] == $predefvalue) {
$values[$predeffield] = $default_values[$predeffield];
}
}
}
}
}
// Put ticket template on $values for actors
$values['_tickettemplate'] = $tt;
$canupdate = Session::haveRight('update_ticket', '1');
$canpriority = Session::haveRight('update_priority', '1');
$canstatus = $canupdate;
if (in_array($ticket->fields['status'], $ticket->getClosedStatusArray())) {
$canupdate = false;
}
$showuserlink = 0;
if (Session::haveRight('user', 'r')) {
$showuserlink = 1;
}
if (!$options['template_preview']) {
$ticket->showTabs($options);
} else {
// Add all values to fields of tickets for template preview
foreach ($values as $key => $val) {
if (!isset($ticket->fields[$key])) {
$ticket->fields[$key] = $val;
}
}
}
// In percent
$colsize1 = '13';
$colsize2 = '29';
$colsize3 = '13';
$colsize4 = '45';
$canupdate_descr = $canupdate || $ticket->fields['status'] == Ticket::INCOMING && $ticket->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) && $ticket->numberOfFollowups() == 0 && $ticket->numberOfTasks() == 0;
if (!$options['template_preview']) {
echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>";
}
echo "<div class='spaced' id='tabsbody'>";
echo "<table class='tab_cadre_fixe' id='mainformtable'>";
// Optional line
$ismultientities = Session::isMultiEntitiesMode();
echo "<tr class='headerRow'>";
echo "<th colspan='4'>";
if ($ID) {
$text = sprintf(__('%1$s - %2$s'), $ticket->getTypeName(1), sprintf(__('%1$s: %2$s'), __('ID'), $ID));
if ($ismultientities) {
$text = sprintf(__('%1$s (%2$s)'), $text, Dropdown::getDropdownName('glpi_entities', $ticket->fields['entities_id']));
}
echo $text;
} else {
if ($ismultientities) {
printf(__('The ticket will be added in the entity %s'), Dropdown::getDropdownName("glpi_entities", $ticket->fields['entities_id']));
} else {
_e('New ticket');
}
}
echo "</th></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>";
echo $tt->getBeginHiddenFieldText('date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Opening date'), $tt->getMandatoryMark('date'));
} else {
_e('Opening date');
}
echo $tt->getEndHiddenFieldText('date');
echo "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('date');
$date = $ticket->fields["date"];
if ($canupdate) {
Html::showDateTimeFormItem("date", $date, 1, false);
} else {
echo Html::convDateTime($date);
}
echo $tt->getEndHiddenFieldValue('date', $ticket);
echo "</td>";
// SLA
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('due_date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Due date'), $tt->getMandatoryMark('due_date'));
} else {
_e('Due date');
}
echo $tt->getEndHiddenFieldText('due_date');
echo "</th>";
echo "<td width='{$colsize4}%' class='nopadding'>";
if ($ID) {
if ($ticket->fields["slas_id"] > 0) {
echo "<table width='100%'><tr><td class='nopadding'>";
echo Html::convDateTime($ticket->fields["due_date"]);
echo "</td><td class='b'>" . __('SLA') . "</td>";
echo "<td class='nopadding'>";
echo Dropdown::getDropdownName("glpi_slas", $ticket->fields["slas_id"]);
$commentsla = "";
$slalevel = new SlaLevel();
if ($slalevel->getFromDB($ticket->fields['slalevels_id'])) {
$commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span><br>';
}
$nextaction = new SlaLevel_Ticket();
if ($nextaction->getFromDBForTicket($ticket->fields["id"])) {
$commentsla .= '<span class="b spaced">' . sprintf(__('Next escalation: %s'), Html::convDateTime($nextaction->fields['date'])) . '</span>';
if ($slalevel->getFromDB($nextaction->fields['slalevels_id'])) {
$commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span>';
}
}
$slaoptions = array();
if (Session::haveRight('config', 'r')) {
$slaoptions['link'] = Toolbox::getItemTypeFormURL('SLA') . "?id=" . $ticket->fields["slas_id"];
}
Html::showToolTip($commentsla, $slaoptions);
if ($canupdate) {
echo " <input type='submit' class='submit' name='sla_delete' value='" . _sx('button', 'Delete permanently') . "'>";
}
echo "</td>";
echo "</tr></table>";
} else {
echo "<table><tr><td class='nopadding'>";
echo $tt->getBeginHiddenFieldValue('due_date');
Html::showDateTimeFormItem("due_date", $ticket->fields["due_date"], 1, true, $canupdate);
echo $tt->getEndHiddenFieldValue('due_date', $ticket);
echo "</td>";
if ($canupdate) {
echo "<td>";
echo $tt->getBeginHiddenFieldText('slas_id');
echo "<span id='sla_action'>";
echo "<a class='vsubmit' " . Html::addConfirmationOnAction(array(__('The assignment of a SLA to a ticket causes the recalculation of the due date.'), __("Escalations defined in the SLA will be triggered under this new date.")), "cleanhide('sla_action');cleandisplay('sla_choice');") . ">" . __('Assign a SLA') . '</a>';
echo "</span>";
echo "<span id='sla_choice' style='display:none'>";
echo "<span class='b'>" . __('SLA') . "</span> ";
Sla::dropdown(array('entity' => $ticket->fields["entities_id"], 'value' => $ticket->fields["slas_id"]));
echo "</span>";
echo $tt->getEndHiddenFieldText('slas_id');
echo "</td>";
}
echo "</tr></table>";
}
} else {
// New Ticket
echo "<table><tr><td class='nopadding'>";
if ($ticket->fields["due_date"] == 'NULL') {
$ticket->fields["due_date"] = '';
}
echo $tt->getBeginHiddenFieldValue('due_date');
Html::showDateTimeFormItem("due_date", $ticket->fields["due_date"], 1, false, $canupdate);
echo $tt->getEndHiddenFieldValue('due_date', $ticket);
echo "</td>";
if ($canupdate) {
echo "<td class='nopadding b'>" . $tt->getBeginHiddenFieldText('slas_id');
printf(__('%1$s%2$s'), __('SLA'), $tt->getMandatoryMark('slas_id'));
echo $tt->getEndHiddenFieldText('slas_id') . "</td>";
echo "<td class='nopadding'>" . $tt->getBeginHiddenFieldValue('slas_id');
Sla::dropdown(array('entity' => $ticket->fields["entities_id"], 'value' => $ticket->fields["slas_id"]));
echo $tt->getEndHiddenFieldValue('slas_id', $ticket);
echo "</td>";
}
echo "</tr></table>";
}
echo "</td></tr>";
if ($ID) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('By') . "</th>";
echo "<td width='{$colsize2}%'>";
if ($canupdate) {
User::dropdown(array('name' => 'users_id_recipient', 'value' => $ticket->fields["users_id_recipient"], 'entity' => $ticket->fields["entities_id"], 'right' => 'all'));
} else {
echo getUserName($ticket->fields["users_id_recipient"], $showuserlink);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . __('Last update') . "</th>";
echo "<td width='{$colsize4}%'>";
if ($ticket->fields['users_id_lastupdater'] > 0) {
//TRANS: %1$s is the update date, %2$s is the last updater name
printf(__('%1$s by %2$s'), Html::convDateTime($ticket->fields["date_mod"]), getUserName($ticket->fields["users_id_lastupdater"], $showuserlink));
}
echo "</td>";
echo "</tr>";
}
if ($ID && (in_array($ticket->fields["status"], $ticket->getSolvedStatusArray()) || in_array($ticket->fields["status"], $ticket->getClosedStatusArray()))) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('Resolution date') . "</th>";
echo "<td width='{$colsize2}%'>";
Html::showDateTimeFormItem("solvedate", $ticket->fields["solvedate"], 1, false, $canupdate);
echo "</td>";
if (in_array($ticket->fields["status"], $ticket->getClosedStatusArray())) {
echo "<th width='{$colsize3}%'>" . __('Close date') . "</th>";
echo "<td width='{$colsize4}%'>";
Html::showDateTimeFormItem("closedate", $ticket->fields["closedate"], 1, false, $canupdate);
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
}
if ($ID) {
echo "</table>";
echo "<table class='tab_cadre_fixe' id='mainformtable2'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</th>";
echo "<td width='{$colsize2}%'>";
// Permit to set type when creating ticket without update right
if ($canupdate || !$ID) {
$opt = array('value' => $ticket->fields["type"]);
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'submit()';
}
$rand = Ticket::dropdownType('type', $opt);
if ($ID) {
$params = array('type' => '__VALUE__', 'entity_restrict' => $ticket->fields['entities_id'], 'value' => $ticket->fields['itilcategories_id'], 'currenttype' => $ticket->fields['type']);
Ajax::updateItemOnSelectEvent("dropdown_type{$rand}", "show_category_by_type", $CFG_GLPI["root_doc"] . "/ajax/dropdownTicketCategories.php", $params);
}
} else {
echo Ticket::getTicketTypeName($ticket->fields["type"]);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</th>";
echo "<td width='{$colsize4}%'>";
// Permit to set category when creating ticket without update right
if ($canupdate || !$ID || $canupdate_descr) {
$opt = array('value' => $ticket->fields["itilcategories_id"], 'entity' => $ticket->fields["entities_id"]);
if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") {
$opt['condition'] = "`is_helpdeskvisible`='1' AND ";
} else {
$opt['condition'] = '';
}
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'submit()';
}
/// if category mandatory, no empty choice
/// no empty choice is default value set on ticket creation, else yes
if (($ID || $values['itilcategories_id']) && $tt->isMandatoryField("itilcategories_id") && $ticket->fields["itilcategories_id"] > 0) {
$opt['display_emptychoice'] = false;
}
switch ($ticket->fields["type"]) {
case Ticket::INCIDENT_TYPE:
$opt['condition'] .= "`is_incident`='1'";
break;
case Ticket::DEMAND_TYPE:
$opt['condition'] .= "`is_request`='1'";
break;
default:
break;
}
echo "<span id='show_category_by_type'>";
ITILCategory::dropdown($opt);
echo "</span>";
} else {
echo Dropdown::getDropdownName("glpi_itilcategories", $ticket->fields["itilcategories_id"]);
}
echo "</td>";
echo "</tr>";
if (!$ID) {
echo "</table>";
$ticket->showActorsPartForm($ID, $values);
echo "<table class='tab_cadre_fixe' id='mainformtable3'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('status');
printf(__('%1$s%2$s'), __('Status'), $tt->getMandatoryMark('status'));
echo $tt->getEndHiddenFieldText('status') . "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('status');
if ($canstatus) {
Ticket::dropdownStatus(array('value' => $ticket->fields["status"], 'showtype' => 'allowed'));
} else {
echo Ticket::getStatus($ticket->fields["status"]);
}
echo $tt->getEndHiddenFieldValue('status', $ticket);
echo "</td>";
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('requesttypes_id');
printf(__('%1$s%2$s'), __('Request source'), $tt->getMandatoryMark('requesttypes_id'));
echo $tt->getEndHiddenFieldText('requesttypes_id') . "</th>";
echo "<td width='{$colsize4}%'>";
echo $tt->getBeginHiddenFieldValue('requesttypes_id');
if ($canupdate) {
RequestType::dropdown(array('value' => $ticket->fields["requesttypes_id"]));
} else {
echo Dropdown::getDropdownName('glpi_requesttypes', $ticket->fields["requesttypes_id"]);
}
echo $tt->getEndHiddenFieldValue('requesttypes_id', $ticket);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('urgency');
printf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency'));
echo $tt->getEndHiddenFieldText('urgency') . "</th>";
echo "<td>";
if ($canupdate && $canpriority || !$ID || $canupdate_descr) {
// Only change during creation OR when allowed to change priority OR when user is the creator
echo $tt->getBeginHiddenFieldValue('urgency');
$idurgency = Ticket::dropdownUrgency(array('value' => $ticket->fields["urgency"]));
echo $tt->getEndHiddenFieldValue('urgency', $ticket);
} else {
$idurgency = "value_urgency" . mt_rand();
echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $ticket->fields["urgency"] . "'>";
echo Ticket::getUrgencyName($ticket->fields["urgency"]);
}
echo "</td>";
// Display validation state
echo "<th>";
if (!$ID) {
echo $tt->getBeginHiddenFieldText('_add_validation');
printf(__('%1$s%2$s'), __('Approval request'), $tt->getMandatoryMark('_add_validation'));
echo $tt->getEndHiddenFieldText('_add_validation');
} else {
echo $tt->getBeginHiddenFieldText('global_validation');
_e('Approval');
echo $tt->getEndHiddenFieldText('global_validation');
}
echo "</th>";
echo "<td>";
if (!$ID) {
echo $tt->getBeginHiddenFieldValue('_add_validation');
$validation_right = '';
if ($values['type'] == Ticket::INCIDENT_TYPE && Session::haveRight('create_incident_validation', 1)) {
$validation_right = 'validate_incident';
}
if ($values['type'] == Ticket::DEMAND_TYPE && Session::haveRight('create_request_validation', 1)) {
$validation_right = 'validate_request';
}
if (!empty($validation_right)) {
User::dropdown(array('name' => "_add_validation", 'entity' => $ticket->fields['entities_id'], 'right' => $validation_right, 'value' => $values['_add_validation']));
}
echo $tt->getEndHiddenFieldValue('_add_validation', $ticket);
if ($tt->isPredefinedField('global_validation')) {
echo "<input type='hidden' name='global_validation' value='" . $tt->predefined['global_validation'] . "'>";
}
} else {
echo $tt->getBeginHiddenFieldValue('global_validation');
if ($canupdate) {
TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $ticket->fields['global_validation']));
} else {
echo TicketValidation::getStatus($ticket->fields['global_validation']);
}
echo $tt->getEndHiddenFieldValue('global_validation', $ticket);
}
echo "</td></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('impact');
printf(__('%1$s%2$s'), __('Impact'), $tt->getMandatoryMark('impact'));
echo $tt->getEndHiddenFieldText('impact') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('impact');
if ($canupdate) {
$idimpact = Ticket::dropdownImpact(array('value' => $ticket->fields["impact"]));
} else {
$idimpact = "value_impact" . mt_rand();
echo "<input id='{$idimpact}' type='hidden' name='impact' value='" . $ticket->fields["impact"] . "'>";
echo Ticket::getImpactName($ticket->fields["impact"]);
}
echo $tt->getEndHiddenFieldValue('impact', $ticket);
echo "</td>";
echo "<th rowspan='2'>" . $tt->getBeginHiddenFieldText('itemtype');
printf(__('%1$s%2$s'), __('Associated element'), $tt->getMandatoryMark('itemtype'));
if ($ID && $canupdate) {
echo " <img title='" . __s('Update') . "' alt='" . __s('Update') . "'\n onClick=\"Ext.get('tickethardwareselection{$ID}').setDisplayed('block')\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/showselect.png'>";
}
echo $tt->getEndHiddenFieldText('itemtype');
echo "</th>";
echo "<td rowspan='2'>";
echo $tt->getBeginHiddenFieldValue('itemtype');
// Select hardware on creation or if have update right
if ($canupdate || !$ID || $canupdate_descr) {
if ($ID) {
if ($ticket->fields['itemtype'] && ($item = getItemForItemtype($ticket->fields['itemtype'])) && $ticket->fields["items_id"]) {
if ($item->can($ticket->fields["items_id"], 'r')) {
printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getLink(array('comments' => true)));
} else {
printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID());
}
}
}
$dev_user_id = 0;
$dev_itemtype = $ticket->fields["itemtype"];
$dev_items_id = $ticket->fields["items_id"];
if (!$ID) {
$dev_user_id = $values['_users_id_requester'];
$dev_itemtype = $values["itemtype"];
$dev_items_id = $values["items_id"];
} else {
if (isset($ticket->users[CommonITILActor::REQUESTER]) && count($ticket->users[CommonITILActor::REQUESTER]) == 1) {
foreach ($ticket->users[CommonITILActor::REQUESTER] as $user_id_single) {
$dev_user_id = $user_id_single['users_id'];
}
}
}
if ($ID) {
echo "<div id='tickethardwareselection{$ID}' style='display:none'>";
}
if ($dev_user_id > 0) {
Ticket::dropdownMyDevices($dev_user_id, $ticket->fields["entities_id"], $dev_itemtype, $dev_items_id);
}
Ticket::dropdownAllDevices("itemtype", $dev_itemtype, $dev_items_id, 1, $dev_user_id, $ticket->fields["entities_id"]);
if ($ID) {
echo "</div>";
}
echo "<span id='item_ticket_selection_information'></span>";
} else {
if ($ID && $ticket->fields['itemtype'] && ($item = getItemForItemtype($ticket->fields['itemtype']))) {
$item->getFromDB($ticket->fields['items_id']);
printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID());
} else {
_e('General');
}
}
echo $tt->getEndHiddenFieldValue('itemtype', $ticket);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . sprintf(__('%1$s%2$s'), __('Priority'), $tt->getMandatoryMark('priority')) . "</th>";
echo "<td>";
$idajax = 'change_priority_' . mt_rand();
if ($canupdate && $canpriority && !$tt->isHiddenField('priority')) {
$idpriority = Ticket::dropdownPriority(array('value' => $ticket->fields["priority"], 'withmajor' => true));
echo " <span id='{$idajax}' style='display:none'></span>";
} else {
$idpriority = 0;
echo "<span id='{$idajax}'>" . Ticket::getPriorityName($ticket->fields["priority"]) . "</span>";
}
if ($canupdate || $canupdate_descr) {
$params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority);
Ajax::updateItemOnSelectEvent(array($idurgency, $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
// Need comment right to add a followup with the actiontime
if (!$ID && Session::haveRight("global_add_followups", "1")) {
echo "<th>" . $tt->getBeginHiddenFieldText('actiontime');
printf(__('%1$s%2$s'), __('Total duration'), $tt->getMandatoryMark('actiontime'));
echo $tt->getEndHiddenFieldText('actiontime') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('actiontime');
Dropdown::showTimeStamp('actiontime', array('value' => $values['actiontime'], 'addfirstminutes' => true));
echo $tt->getEndHiddenFieldValue('actiontime', $ticket);
echo "</td>";
} else {
echo "<th></th><td></td>";
}
echo "<th>" . $tt->getBeginHiddenFieldText('locations_id');
printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id'));
echo $tt->getEndHiddenFieldText('locations_id') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('locations_id');
if ($canupdate) {
Location::dropdown(array('value' => $ticket->fields['locations_id'], 'entity' => $ticket->fields['entities_id']));
} else {
echo Dropdown::getDropdownName('glpi_locations', $ticket->fields["locations_id"]);
}
echo $tt->getEndHiddenFieldValue('locations_id', $ticket);
echo "</td></tr>";
echo "</table>";
if ($ID) {
$values['canupdate'] = $canupdate;
$ticket->showActorsPartForm($ID, $values);
}
$view_linked_tickets = $ID || $canupdate;
echo "<table class='tab_cadre_fixe' id='mainformtable4'>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('name');
printf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name'));
echo $tt->getEndHiddenFieldText('name') . "</th>";
echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>";
if (!$ID || $canupdate_descr) {
echo $tt->getBeginHiddenFieldValue('name');
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showName{$rand}() {\n";
echo "Ext.get('name{$rand}').setDisplayed('none');";
$params = array('maxlength' => 250, 'size' => 90, 'name' => 'name', 'data' => rawurlencode($ticket->fields["name"]));
Ajax::updateItemJsCode("viewname{$rand}", $CFG_GLPI["root_doc"] . "/ajax/inputtext.php", $params);
echo "}";
echo "</script>\n";
echo "<div id='name{$rand}' class='tracking left' onClick='showName{$rand}()'>\n";
if (empty($ticket->fields["name"])) {
_e('Without title');
} else {
echo $ticket->fields["name"];
}
echo "</div>\n";
echo "<div id='viewname{$rand}'>\n";
echo "</div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showName{$rand}();\n </script>";
}
echo $tt->getEndHiddenFieldValue('name', $ticket);
} else {
if (empty($ticket->fields["name"])) {
_e('Without title');
} else {
echo $ticket->fields["name"];
}
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('content');
printf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content'));
echo $tt->getEndHiddenFieldText('content') . "</th>";
echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>";
// * Added by plugin surveyticket
$psTicketTemplate = new PluginSurveyticketTicketTemplate();
$psSurvey = new PluginSurveyticketSurvey();
$plugin_surveyticket_surveys_id = 0;
$a_tickettemplates = current($psTicketTemplate->find("`tickettemplates_id`='" . $tt->fields['id'] . "'\n AND `type`='" . $values['type'] . "'\n AND `is_central`='1'"));
if (isset($a_tickettemplates['plugin_surveyticket_surveys_id'])) {
$psSurvey = new PluginSurveyticketSurvey();
$psSurvey->getFromDB($a_tickettemplates['plugin_surveyticket_surveys_id']);
if ($psSurvey->fields['is_active'] == 1) {
$plugin_surveyticket_surveys_id = $a_tickettemplates['plugin_surveyticket_surveys_id'];
$psSurvey = new PluginSurveyticketSurvey();
$psSurvey->startSurvey($plugin_surveyticket_surveys_id);
}
} else {
// End of adding by plugin
if (!$ID || $canupdate_descr) {
// Admin =oui on autorise la modification de la description
echo $tt->getBeginHiddenFieldValue('content');
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showDesc{$rand}() {\n";
echo "Ext.get('desc{$rand}').setDisplayed('none');";
$params = array('rows' => 6, 'cols' => 90, 'name' => 'content', 'data' => rawurlencode($ticket->fields["content"]));
Ajax::updateItemJsCode("viewdesc{$rand}", $CFG_GLPI["root_doc"] . "/ajax/textarea.php", $params);
echo "}";
echo "</script>\n";
echo "<div id='desc{$rand}' class='tracking' onClick='showDesc{$rand}()'>\n";
if (!empty($ticket->fields["content"])) {
echo nl2br($ticket->fields["content"]);
} else {
_e('Empty description');
}
echo "</div>\n";
echo "<div id='viewdesc{$rand}'></div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showDesc{$rand}();\n </script>";
}
echo $tt->getEndHiddenFieldValue('content', $ticket);
} else {
echo nl2br($ticket->fields["content"]);
}
// * Added by plugin surveyticket
}
// End of adding by plugin
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
// Permit to add doc when creating a ticket
if (!$ID) {
echo "<th width='{$colsize1}%'>" . sprintf(__('File (%s)'), Document::getMaxUploadSize());
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' class='pointer' alt=\"" . __s('Help') . "\" onclick=\"window.open('" . $CFG_GLPI["root_doc"] . "/front/documenttype.list.php','Help','scrollbars=1,resizable=1,width=1000," . "height=800')\">";
echo " ";
Ticket::showDocumentAddButton();
echo "</th>";
echo "<td width='{$colsize2}%'>";
echo "<div id='uploadfiles'><input type='file' name='filename[]' size='20'></div></td>";
} else {
echo "<th colspan='2'>";
$docnb = Document_Item::countForItem($ticket);
echo "<a href=\"" . $ticket->getLinkURL() . "&forcetab=Document_Item\$1\">";
//TRANS: %d is the document number
echo sprintf(_n('%d associated document', '%d associated documents', $docnb), $docnb);
echo "</a></th>";
}
if ($view_linked_tickets) {
echo "<th width='{$colsize3}%'>" . _n('Linked ticket', 'Linked tickets', 2);
$rand_linked_ticket = mt_rand();
if ($canupdate) {
echo " ";
echo "<img onClick=\"Ext.get('linkedticket{$rand_linked_ticket}').setDisplayed('block')\"\n title=\"" . __s('Add') . "\" alt=\"" . __s('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>";
}
echo '</th>';
echo "<td width='{$colsize4}%'>";
if ($canupdate) {
echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>";
Ticket_Ticket::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : '');
printf(__('%1$s: %2$s'), __('Ticket'), __('ID'));
echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n";
echo "<input type='text' name='_link[tickets_id_2]'\n value='" . (isset($values["_link"]) ? $values["_link"]['tickets_id_2'] : '') . "'\n size='10'>\n";
echo " ";
echo "</div>";
if (isset($values["_link"]) && !empty($values["_link"]['tickets_id_2'])) {
echo "<script language='javascript'>Ext.get('linkedticket{$rand_linked_ticket}').\n setDisplayed('block');</script>";
}
}
Ticket_Ticket::displayLinkedTicketsTo($ID);
echo "</td>";
} else {
echo "<td></td>";
}
echo "</tr>";
if ((!$ID || $canupdate || $canupdate_descr || Session::haveRight("assign_ticket", "1") || Session::haveRight("steal_ticket", "1")) && !$options['template_preview']) {
echo "<tr class='tab_bg_1'>";
if ($ID) {
if (Session::haveRight('delete_ticket', 1)) {
echo "<td class='tab_bg_2 center' colspan='2'>";
if ($ticket->fields["is_deleted"] == 1) {
echo "<input type='submit' class='submit' name='restore' value='" . _sx('button', 'Restore') . "'></td>";
} else {
echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'></td>";
}
echo "<td class='tab_bg_2 center' colspan='2'>";
if ($ticket->fields["is_deleted"] == 1) {
echo "<input type='submit' class='submit' name='purge' value='" . _sx('button', 'Delete permanently') . "' " . Html::addConfirmationOnAction(__('Confirm the final deletion?')) . ">";
} else {
echo "<input type='submit' class='submit' name='delete' value='" . _sx('button', 'Put in dustbin') . "'></td>";
}
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'>";
}
echo "<input type='hidden' name='_read_date_mod' value='" . $ticket->getField('date_mod') . "'>";
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>";
if ($tt->isField('id') && $tt->fields['id'] > 0) {
echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>";
echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">";
}
}
}
echo "</table>";
echo "<input type='hidden' name='id' value='{$ID}'>";
echo "</div>";
if (!$options['template_preview']) {
Html::closeForm();
$ticket->addDivForTabs();
}
return true;
}
/**
* @see RuleCollection::prepareInputDataForProcess()
**/
function prepareInputDataForProcess($input, $params)
{
$input['mailcollector'] = $params['mailcollector'];
$input['_users_id_requester'] = $params['_users_id_requester'];
$fields = $this->getFieldsToLookFor();
//Add needed ticket datas for rules processing
if (isset($params['ticket']) && is_array($params['ticket'])) {
foreach ($params['ticket'] as $key => $value) {
if (in_array($key, $fields) && !isset($input[$key])) {
$input[$key] = $value;
}
}
}
//Add needed headers for rules processing
if (isset($params['headers']) && is_array($params['headers'])) {
foreach ($params['headers'] as $key => $value) {
if (in_array($key, $fields) && !isset($input[$key])) {
$input[$key] = $value;
}
}
}
//Add all user's groups
if (in_array('groups', $fields)) {
foreach (Group_User::getUserGroups($input['_users_id_requester']) as $group) {
$input['GROUPS'][] = $group['id'];
}
}
//Add all user's profiles
if (in_array('profiles', $fields)) {
foreach (Profile_User::getForUser($input['_users_id_requester']) as $profile) {
$input['PROFILES'][$profile['profiles_id']] = $profile['profiles_id'];
}
}
//If the criteria is "user has only one time the profile xxx"
if (in_array('unique_profile', $fields)) {
//Get all profiles
$profiles = Profile_User::getForUser($input['_users_id_requester']);
foreach ($profiles as $profile) {
if (Profile_User::haveUniqueRight($input['_users_id_requester'], $profile['profiles_id'])) {
$input['UNIQUE_PROFILE'][$profile['profiles_id']] = $profile['profiles_id'];
}
}
}
//Store the number of profiles of which the user belongs to
if (in_array('one_profile', $fields)) {
$profiles = Profile_User::getForUser($input['_users_id_requester']);
if (count($profiles) == 1) {
$tmp = array_pop($profiles);
$input['ONE_PROFILE'] = $tmp['profiles_id'];
}
}
//Store the number of profiles of which the user belongs to
if (in_array('known_domain', $fields)) {
if (preg_match("/@(.*)/", $input['from'], $results)) {
if (Entity::getEntityIDByDomain($results[1]) != -1) {
$input['KNOWN_DOMAIN'] = 1;
} else {
$input['KNOWN_DOMAIN'] = 0;
}
}
}
return $input;
}
/** Show groups of a user
*
* @param $user User object
**/
static function showForUser(User $user)
{
global $CFG_GLPI;
$ID = $user->fields['id'];
if (!Group::canView() || !$user->can($ID, READ)) {
return false;
}
$canedit = $user->can($ID, UPDATE);
$rand = mt_rand();
$groups = self::getUserGroups($ID);
$used = array();
if (!empty($groups)) {
foreach ($groups as $data) {
$used[$data["id"]] = $data["id"];
}
}
if ($canedit) {
echo "<div class='firstbloc'>";
echo "<form name='groupuser_form{$rand}' id='groupuser_form{$rand}' method='post'";
echo " action='" . Toolbox::getItemTypeFormURL('User') . "'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr class='tab_bg_1'><th colspan='6'>" . __('Associate to a group') . "</th></tr>";
echo "<tr class='tab_bg_2'><td class='center'>";
echo "<input type='hidden' name='users_id' value='{$ID}'>";
// All entities "edited user" have access
$strict_entities = Profile_User::getUserEntities($ID, true);
// Keep only entities "connected user" have access
foreach ($strict_entities as $key => $val) {
if (!Session::haveAccessToEntity($val)) {
unset($strict_entities[$key]);
}
}
$nb = countElementsInTableForEntity("glpi_groups", $strict_entities, '`is_usergroup`');
if ($nb > count($used)) {
Group::dropdown(array('entity' => $strict_entities, 'used' => $used, 'condition' => '`is_usergroup`'));
echo "</td><td>" . __('Manager') . "</td><td>";
Dropdown::showYesNo('is_manager');
echo "</td><td>" . __('Delegatee') . "</td><td>";
Dropdown::showYesNo('is_userdelegate');
echo "</td><td class='tab_bg_2 center'>";
echo "<input type='submit' name='addgroup' value=\"" . _sx('button', 'Add') . "\"\n class='submit'>";
} else {
_e('None');
}
echo "</td></tr>";
echo "</table>";
Html::closeForm();
echo "</div>";
}
echo "<div class='spaced'>";
if ($canedit && count($used)) {
$rand = mt_rand();
Html::openMassiveActionsForm('mass' . __CLASS__ . $rand);
echo "<input type='hidden' name='users_id' value='" . $user->fields['id'] . "'>";
$massiveactionparams = array('num_displayed' => count($used), 'container' => 'mass' . __CLASS__ . $rand);
Html::showMassiveActions($massiveactionparams);
}
echo "<table class='tab_cadre_fixehov table-striped table-hover'>";
$header_begin = "<tr>";
$header_top = '';
$header_bottom = '';
$header_end = '';
if ($canedit && count($used)) {
$header_begin .= "<th width='10'>";
$header_top .= Html::getCheckAllAsCheckbox('mass' . __CLASS__ . $rand);
$header_bottom .= Html::getCheckAllAsCheckbox('mass' . __CLASS__ . $rand);
$header_end .= "</th>";
}
$header_end .= "<th>" . Group::getTypeName(1) . "</th>";
$header_end .= "<th>" . __('Dynamic') . "</th>";
$header_end .= "<th>" . __('Manager') . "</th>";
$header_end .= "<th>" . __('Delegatee') . "</th></tr>";
echo $header_begin . $header_top . $header_end;
$group = new Group();
if (!empty($groups)) {
Session::initNavigateListItems('Group', sprintf(__('%1$s = %2$s'), User::getTypeName(1), $user->getName()));
foreach ($groups as $data) {
if (!$group->getFromDB($data["id"])) {
continue;
}
Session::addToNavigateListItems('Group', $data["id"]);
echo "<tr class='tab_bg_1'>";
if ($canedit && count($used)) {
echo "<td width='10'>";
Html::showMassiveActionCheckBox(__CLASS__, $data["linkID"]);
echo "</td>";
}
$link = $data["completename"];
if ($_SESSION["glpiis_ids_visible"]) {
$link = sprintf(__('%1$s (%2$s)'), $link, $data["id"]);
}
$href = "<a href='" . $CFG_GLPI["root_doc"] . "/front/group.form.php?id=" . $data["id"] . "'>" . $link . "</a>";
if ($data["is_dynamic"]) {
$href = sprintf(__('%1$s (%2$s)'), $href, "<span class='b'>" . __('D') . "</span>");
}
echo "<td>" . $group->getLink() . "</td>";
echo "<td class='center'>";
if ($data['is_dynamic']) {
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' width='14' height='14' alt=\"" . __('Dynamic') . "\">";
}
echo "<td class='center'>";
if ($data['is_manager']) {
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' width='14' height='14' alt=\"" . __('Manager') . "\">";
}
echo "</td><td class='center'>";
if ($data['is_userdelegate']) {
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/ok.png' width='14' height='14' alt=\"" . __('Delegatee') . "\">";
}
echo "</td></tr>";
}
echo $header_begin . $header_bottom . $header_end;
} else {
echo "<tr class='tab_bg_1'>";
echo "<td colspan='5' class='center'>" . __('None') . "</td></tr>";
}
echo "</table>";
if ($canedit && count($used)) {
$massiveactionparams['ontop'] = false;
Html::showMassiveActions($massiveactionparams);
Html::closeForm();
}
echo "</div>";
}
/** Show groups of a user
*
* @param $user the user
**/
static function showForUser(User $user)
{
global $CFG_GLPI, $LANG;
$ID = $user->fields['id'];
if (!haveRight("group", "r") || !$user->can($ID, 'r')) {
return false;
}
$canedit = $user->can($ID, 'w');
$rand = mt_rand();
$nb_per_line = 3;
if ($canedit) {
$headerspan = $nb_per_line * 2;
echo "<form name='groupuser_form{$rand}' id='groupuser_form{$rand}' method='post'";
echo " action='" . getItemTypeFormURL('User') . "'>";
} else {
$headerspan = $nb_per_line;
}
$groups = self::getUserGroups($ID);
$used = array();
if (!empty($groups)) {
foreach ($groups as $data) {
$used[$data["id"]] = $data["id"];
}
}
if ($canedit) {
echo "<div class='firstbloc'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr class='tab_bg_1'><th colspan='2'>" . $LANG['setup'][604] . "</th></tr>";
echo "<tr><td class='tab_bg_2 center'>";
echo "<input type='hidden' name='users_id' value='{$ID}'>";
// All entities "edited user" have access
$strict_entities = Profile_User::getUserEntities($ID, true);
// Keep only entities "connected user" have access
foreach ($strict_entities as $key => $val) {
if (!haveAccessToEntity($val)) {
unset($strict_entities[$key]);
}
}
if (countElementsInTableForEntity("glpi_groups", $strict_entities) > count($used)) {
Dropdown::show('Group', array('entity' => $strict_entities, 'used' => $used));
echo "</td><td class='tab_bg_2 center'>";
echo "<input type='submit' name='addgroup' value=\"" . $LANG['buttons'][8] . "\"\n class='submit'>";
} else {
echo $LANG['common'][49];
}
echo "</td></tr>";
echo "</table></div>";
}
echo "<div class='spaced'>";
echo "<table class='tab_cadre_fixehov'><tr>";
echo "<th colspan='{$headerspan}'>" . $LANG['Menu'][36] . " (D=" . $LANG['profiles'][29] . ")</th>";
echo "</tr>";
if (!empty($groups)) {
initNavigateListItems('Group', $user->getTypeName() . " = " . $user->getName());
$i = 0;
foreach ($groups as $data) {
addToNavigateListItems('Group', $data["id"]);
if ($i % $nb_per_line == 0) {
if ($i != 0) {
echo "</tr>";
}
echo "<tr class='tab_bg_1'>";
}
if ($canedit) {
echo "<td width='10'>";
$sel = "";
if (isset($_GET["select"]) && $_GET["select"] == "all") {
$sel = "checked";
}
echo "<input type='checkbox' name='item[" . $data["linkID"] . "]' value='1' {$sel}>";
echo "</td>";
}
echo "<td><a href='" . $CFG_GLPI["root_doc"] . "/front/group.form.php?id=" . $data["id"] . "'>" . $data["name"] . ($_SESSION["glpiis_ids_visible"] ? " (" . $data["id"] . ")" : "") . "</a>";
echo " ";
if ($data["is_dynamic"]) {
echo "<strong> (D)</strong>";
}
echo "</td>";
$i++;
}
while ($i % $nb_per_line != 0) {
if ($canedit) {
echo "<td> </td>";
}
echo "<td> </td>";
$i++;
}
echo "</tr>";
} else {
echo "<tr class='tab_bg_1'>";
echo "<td colspan='{$headerspan}' class='center'>" . $LANG['common'][49] . "</td></tr>";
}
echo "</table>";
if ($canedit) {
if (count($used)) {
openArrowMassive("groupuser_form{$rand}", true);
closeArrowMassive('deletegroup', $LANG['buttons'][6]);
}
echo "</form>";
}
echo "</div>";
}
break;
case 3:
Ticket::showListForUser($_POST["id"]);
break;
case 4:
Group_User::showForUser($user);
break;
case 5:
Document::showAssociated($user);
break;
case 6:
$config = new Config();
$user->computePreferences();
$config->showFormUserPrefs($user->fields);
break;
case 11:
Reservation::showForUser($_POST["id"]);
break;
case 12:
Auth::showSynchronizationForm($_POST["id"]);
break;
case 13:
Log::showForItem($user);
break;
default:
if (!Plugin::displayAction($user, $_REQUEST['glpi_tab'])) {
Profile_User::showForUser($user);
}
}
}
ajaxFooter();
/**
* Add new mail with lang to current email array
*
* @param $data : array of data (mail, lang)
**/
function addToAddressesList($data)
{
global $CFG_GLPI;
$new_mail = trim(utf8_strtolower($data['email']));
$new_lang = '';
if (isset($data['language'])) {
$new_lang = trim($data['language']);
}
$username = '';
if (isset($data['name']) && !empty($data['name'])) {
$username = $data['name'];
}
if (isset($data['id']) && $data['id'] > 0) {
$user = new User();
if (!$user->getFromDB($data['id']) || $user->getField('is_deleted') == 1 || $user->getField('is_active') == 0) {
// unknown, deleted or disabled user
return false;
}
$filt = getEntitiesRestrictRequest('AND', 'glpi_profiles_users', '', $this->getEntity(), true);
$prof = Profile_User::getUserProfiles($data['id'], $filt);
if (!count($prof)) {
// No right on the entity of the object
return false;
}
if (empty($username)) {
$username = formatUserName(0, $user->getField('name'), $user->getField('realname'), $user->getField('firstname'), 0, 0, true);
}
}
$notificationoption = $this->addAdditionnalUserInfo($data);
if (!empty($new_mail)) {
if (NotificationMail::isUserAddressValid($new_mail) && !isset($this->target[$new_mail])) {
$this->target[$new_mail] = array('language' => empty($new_lang) ? $CFG_GLPI["language"] : $new_lang, 'email' => $new_mail, 'additionnaloption' => $notificationoption, 'username' => $username);
}
}
}
(at your option) any later version.
GLPI is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with GLPI; if not, write to the Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
--------------------------------------------------------------------------
*/
define('GLPI_ROOT', '..');
include GLPI_ROOT . "/inc/includes.php";
$profile = new Profile();
$right = new Profile_User();
$user = new User();
if (isset($_POST["add"])) {
$right->check(-1, 'w', $_POST);
if ($right->add($_POST)) {
Event::log($_POST["users_id"], "users", 4, "setup", $_SESSION["glpiname"] . " " . $LANG['log'][61]);
}
glpi_header($_SERVER['HTTP_REFERER']);
} else {
if (isset($_POST["delete"])) {
if (isset($_POST["item"]) && count($_POST["item"])) {
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
if ($right->can($key, 'w')) {
$right->delete(array('id' => $key));
}
/**
* Show projet associated to an item
*
* @since version 0.84
*
* @param $item CommonDBTM object for which associated projet must be displayed
* @param $withtemplate (default '')
**/
static function showForItem(CommonDBTM $item, $withtemplate = '')
{
global $DB, $CFG_GLPI;
$ID = $item->getField('id');
if ($item->isNewID($ID)) {
return false;
}
if (!plugin_projet_haveRight('projet', 'r')) {
return false;
}
if (!$item->can($item->fields['id'], 'r')) {
return false;
}
if (empty($withtemplate)) {
$withtemplate = 0;
}
$canedit = $item->canadditem('PluginProjetProjet');
$rand = mt_rand();
$is_recursive = $item->isRecursive();
$query = "SELECT `glpi_plugin_projet_projets_items`.`id` AS assocID,\n `glpi_entities`.`id` AS entity,\n `glpi_plugin_projet_projets`.`name` AS assocName,\n `glpi_plugin_projet_projets`.*\n FROM `glpi_plugin_projet_projets_items`\n LEFT JOIN `glpi_plugin_projet_projets`\n ON (`glpi_plugin_projet_projets_items`.`plugin_projet_projets_id`=`glpi_plugin_projet_projets`.`id`)\n LEFT JOIN `glpi_entities` ON (`glpi_plugin_projet_projets`.`entities_id`=`glpi_entities`.`id`)\n WHERE `glpi_plugin_projet_projets_items`.`items_id` = '{$ID}'\n AND `glpi_plugin_projet_projets_items`.`itemtype` = '" . $item->getType() . "' ";
$query .= getEntitiesRestrictRequest(" AND", "glpi_plugin_projet_projets", '', '', true);
$query .= " ORDER BY `assocName`";
$result = $DB->query($query);
$number = $DB->numrows($result);
$i = 0;
$projets = array();
$used = array();
if ($numrows = $DB->numrows($result)) {
while ($data = $DB->fetch_assoc($result)) {
$projets[$data['assocID']] = $data;
$used[$data['id']] = $data['id'];
}
}
$projet = new PluginProjetProjet();
if ($canedit && $withtemplate < 2) {
// Restrict entity for knowbase
$entities = "";
$entity = $_SESSION["glpiactive_entity"];
if ($item->isEntityAssign()) {
/// Case of personal items : entity = -1 : create on active entity (Reminder case))
if ($item->getEntityID() >= 0) {
$entity = $item->getEntityID();
}
if ($item->isRecursive()) {
$entities = getSonsOf('glpi_entities', $entity);
} else {
$entities = $entity;
}
}
$limit = getEntitiesRestrictRequest(" AND ", "glpi_plugin_projet_projets", '', $entities, true);
$q = "SELECT COUNT(*)\n FROM `glpi_plugin_projet_projets`\n WHERE `is_deleted` = '0'\n AND `is_template` = '0' ";
if ($item->getType() != 'User') {
$q .= " {$limit}";
}
$result = $DB->query($q);
$nb = $DB->result($result, 0, 0);
echo "<div class='firstbloc'>";
if (plugin_projet_haveRight('projet', 'r') && $nb > count($used)) {
echo "<form name='projet_form{$rand}' id='projet_form{$rand}' method='post'\n action='" . Toolbox::getItemTypeFormURL('PluginProjetProjet') . "'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr class='tab_bg_1'>";
echo "<td colspan='4' class='center'>";
echo "<input type='hidden' name='entities_id' value='{$entity}'>";
echo "<input type='hidden' name='is_recursive' value='{$is_recursive}'>";
echo "<input type='hidden' name='itemtype' value='" . $item->getType() . "'>";
echo "<input type='hidden' name='items_id' value='{$ID}'>";
if ($item->getType() == 'Ticket') {
echo "<input type='hidden' name='tickets_id' value='{$ID}'>";
}
if ($item->getType() != 'User') {
$projet->dropdownProjet("plugin_projet_projets_id", $entities, $used);
} else {
$strict_entities = Profile_User::getUserEntities($ID, true);
if (!Session::haveAccessToOneOfEntities($strict_entities) && !isViewAllEntities()) {
$canedit = false;
}
if (countElementsInTableForEntity("glpi_plugin_projet_projets", $strict_entities) > count($used)) {
Dropdown::show('PluginProjetProjet', array('name' => "plugin_projet_projets_id", 'used' => $used, 'entity' => $strict_entities));
}
}
echo "</td><td class='center' width='20%'>";
echo "<input type='submit' name='additem' value=\"" . _sx('button', 'Associate a project', 'projet') . "\" class='submit'>";
echo "</td>";
echo "</tr>";
echo "</table>";
Html::closeForm();
}
echo "</div>";
}
echo "<div class='spaced'>";
if ($canedit && $number && $withtemplate < 2) {
Html::openMassiveActionsForm('mass' . __CLASS__ . $rand);
$massiveactionparams = array('num_displayed' => $number);
Html::showMassiveActions(__CLASS__, $massiveactionparams);
}
echo "<table class='tab_cadre_fixe'>";
if (Session::isMultiEntitiesMode()) {
$colsup = 1;
} else {
$colsup = 0;
}
if ($item->getType() == "Group" || $item->getType() == "User") {
echo "<tr><th colspan='" . (7 + $colsup) . "'>" . _n('Associated project', 'Associated projects', 2, 'projet') . ":</th></tr>";
}
echo "<tr>";
if ($canedit && $number && $withtemplate < 2) {
echo "<th width='10'>" . Html::getCheckAllAsCheckbox('mass' . __CLASS__ . $rand) . "</th>";
}
echo "<th>" . __('Name') . "</th>";
if (Session::isMultiEntitiesMode()) {
echo "<th>" . __('Entity') . "</th>";
}
echo "<th>" . __('Description') . "</th>";
echo "<th>" . __('Progress') . "</th>";
echo "<th>" . __('Start date') . "</th>";
echo "<th>" . __('End date') . "</th>";
echo "</tr>";
$used = array();
if ($number) {
Session::initNavigateListItems('PluginProjetProjet', sprintf(__('%1$s = %2$s'), $item->getTypeName(1), $item->getName()));
foreach ($projets as $data) {
$projetID = $data["id"];
$link = NOT_AVAILABLE;
if ($projet->getFromDB($projetID)) {
$link = $projet->getLink();
}
Session::addToNavigateListItems('PluginProjetProjet', $projetID);
$used[$projetID] = $projetID;
$assocID = $data["assocID"];
echo "<tr class='tab_bg_1" . ($data["is_deleted"] ? "_2" : "") . "'>";
if ($canedit && $withtemplate < 2) {
echo "<td width='10'>";
Html::showMassiveActionCheckBox(__CLASS__, $data["assocID"]);
echo "</td>";
}
echo "<td class='center'>{$link}</td>";
if (Session::isMultiEntitiesMode()) {
echo "<td class='center'>" . Dropdown::getDropdownName("glpi_entities", $data['entities_id']) . "</td>";
}
echo "<td align='center'>" . Html::resume_text($data["description"], 250) . "</td>";
echo "<td align='center'>" . PluginProjetProjet::displayProgressBar('100', $data["advance"]) . "</td>";
echo "<td class='center'>" . Html::convdate($data["date_begin"]) . "</td>";
if ($data["date_end"] <= date('Y-m-d') && !empty($data["date_end"])) {
echo "<td class='center'><span class='red'>" . Html::convdate($data["date_end"]) . "</span></td>";
} else {
echo "<td class='center'><span class='green'>" . Html::convdate($data["date_end"]) . "</span></td>";
}
echo "</tr>";
$i++;
}
}
echo "</table>";
if ($canedit && $number && $withtemplate < 2) {
$massiveactionparams['ontop'] = false;
Html::showMassiveActions(__CLASS__, $massiveactionparams);
Html::closeForm();
}
echo "</div>";
}
it under the terms of the GNU General Public License as published by
the Free Software Foundation; either version 2 of the License, or
(at your option) any later version.
GLPI is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with GLPI; if not, write to the Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
--------------------------------------------------------------------------
*/
// ----------------------------------------------------------------------
// Original Author of file: Julien Dombre
// Purpose of file:
// ----------------------------------------------------------------------
// Direct access to file
if (strpos($_SERVER['PHP_SELF'], "dropdownUserEntities.php")) {
include "../../../inc/includes.php";
header("Content-Type: text/html; charset=UTF-8");
Html::header_nocache();
}
if (!defined('GLPI_ROOT')) {
die("Can not acces directly to this file");
}
Session::checkLoginUser();
$all_entities = Profile_User::getUserEntities($_POST["value"], true);
$value = current($all_entities);
Dropdown::show("Entity", array('name' => 'entities_id', 'value' => $value, 'entity' => $all_entities));
GLPI is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation; either version 2 of the License, or
(at your option) any later version.
GLPI is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with GLPI. If not, see <http://www.gnu.org/licenses/>.
--------------------------------------------------------------------------
*/
/** @file
* @brief
*/
include '../inc/includes.php';
Session::checkCentralAccess();
$profile = new Profile();
$right = new Profile_User();
$user = new User();
if (isset($_POST["add"])) {
$right->check(-1, 'w', $_POST);
if ($right->add($_POST)) {
Event::log($_POST["users_id"], "users", 4, "setup", sprintf(__('%s adds a user to an entity'), $_SESSION["glpiname"]));
}
Html::back();
}
Html::displayErrorAndDie("lost");
/**
* @param $users_id
**/
static function manageDeletedUserInLdap($users_id)
{
global $CFG_GLPI;
//The only case where users_id can be null if when a user has been imported into GLPi
//it's dn still exists, but doesn't match the connection filter anymore
//In this case, do not try to process the user
if (!$users_id) {
return true;
}
//User is present in DB but not in the directory : it's been deleted in LDAP
$tmp['id'] = $users_id;
$tmp['is_deleted_ldap'] = 1;
$myuser = new self();
$myuser->getFromDB($users_id);
//User is already considered as delete from ldap
if ($myuser->fields['is_deleted_ldap'] == 1) {
return;
}
switch ($CFG_GLPI['user_deleted_ldap']) {
//DO nothing
default:
case 0:
$myuser->update($tmp);
break;
//Put user in dustbin
//Put user in dustbin
case 1:
$myuser->delete($tmp);
break;
//Delete all user dynamic habilitations and groups
//Delete all user dynamic habilitations and groups
case 2:
Profile_User::deleteRights($users_id, true);
Group_User::deleteGroups($users_id, true);
$myuser->update($tmp);
break;
//Deactivate the user
//Deactivate the user
case 3:
$tmp['is_active'] = 0;
$myuser->update($tmp);
break;
//Deactivate the user+ Delete all user dynamic habilitations and groups
//Deactivate the user+ Delete all user dynamic habilitations and groups
case 4:
$tmp['is_active'] = 0;
$myuser->update($tmp);
Profile_User::deleteRights($users_id, true);
Group_User::deleteGroups($users_id, true);
break;
}
/*
$changes[0] = '0';
$changes[1] = '';
$changes[2] = __('Deleted user in LDAP directory');
Log::history($users_id, 'User', $changes, 0, Log::HISTORY_LOG_SIMPLE_MESSAGE);*/
}
$entities = Profile_User::getUserEntitiesForRight($user->getID(), Planning::READGROUP);
$groups = Group_User::getUserGroups($user->getID());
foreach ($groups as $group) {
if ($_GET["gID"] == $group['id'] && in_array($group['entities_id'], $entities)) {
$ismine = true;
}
}
}
}
$canview = false;
// If not mine check global right
if (!$ismine) {
// First check user
$entities = Profile_User::getUserEntitiesForRight($user->getID(), Planning::READALL);
if ($_GET["uID"]) {
$userentities = Profile_User::getUserEntities($user->getID());
$intersect = array_intersect($entities, $userentities);
if (count($intersect)) {
$canview = true;
}
}
// Else check group
if (!$canview && $_GET['gID']) {
$group = new Group();
if ($group->getFromDB($_GET['gID'])) {
if (in_array($group->getEntityID(), $entities)) {
$canview = true;
}
}
}
}
/**
* @see Rule::executeActions()
**/
function executeActions($output, $params)
{
if (count($this->actions)) {
foreach ($this->actions as $action) {
switch ($action->fields["action_type"]) {
case "assign":
switch ($action->fields["field"]) {
default:
$output[$action->fields["field"]] = $action->fields["value"];
break;
case "_affect_entity_by_user_entity":
//3 cases :
//1 - rule contains a criteria like : Profil is XXXX
// -> in this case, profiles_id is stored in
// $this->criterias_results['PROFILES'] (one value possible)
//2- rule contains criteria "User has only one profile"
// -> in this case, profiles_id is stored in
// $this->criterias_results['PROFILES'] (one value possible) (same as 1)
//3 -> rule contains only one profile
$profile = 0;
//Case 2:
if (isset($this->criterias_results['ONE_PROFILE'])) {
$profile = $this->criterias_results['ONE_PROFILE'];
//Case 3
} else {
if (isset($this->criterias_results['UNIQUE_PROFILE'])) {
$profile = $this->criterias_results['UNIQUE_PROFILE'];
//Case 1
} else {
if (isset($this->criterias_results['PROFILES'])) {
$profile = $this->criterias_results['PROFILES'];
}
}
}
if ($profile) {
$entities = array();
if (isset($params['_users_id_requester'])) {
// Not set when testing
$entities = Profile_User::getEntitiesForProfileByUser($params['_users_id_requester'], $profile);
}
//Case 2 : check if there's only one profile for this user
if (isset($this->criterias_results['ONE_PROFILE']) && count($entities) == 1 || !isset($this->criterias_results['ONE_PROFILE'])) {
if (count($entities) == 1) {
//User has right on only one entity
$output['entities_id'] = array_pop($entities);
} else {
if (isset($this->criterias_results['UNIQUE_PROFILE'])) {
$output['entities_id'] = array_pop($entities);
} else {
//Rights on more than one entity : get the user's prefered entity
if (isset($params['_users_id_requester'])) {
// Not set when testing
$user = new User();
$user->getFromDB($params['_users_id_requester']);
$tmpid = $user->getField('entities_id');
// Retrieve all the entities (pref could be set on a child)
$entities = Profile_User::getEntitiesForProfileByUser($params['_users_id_requester'], $profile, true);
// If an entity is defined in user's preferences,
// and this entity allowed for this profile, use this one
// else do not set the rule as matched
if (in_array($tmpid, $entities)) {
$output['entities_id'] = $user->fields['entities_id'];
}
}
}
}
}
}
}
break;
case "regex_result":
foreach ($this->regex_results as $regex_result) {
$entity_found = -1;
$res = RuleAction::getRegexResultById($action->fields["value"], $regex_result);
if ($res != null) {
switch ($action->fields["field"]) {
case "_affect_entity_by_domain":
$entity_found = Entity::getEntityIDByDomain(addslashes($res));
break;
case "_affect_entity_by_tag":
$entity_found = Entity::getEntityIDByTag(addslashes($res));
break;
}
//If an entity was found
if ($entity_found > -1) {
$output['entities_id'] = $entity_found;
break;
}
}
}
// switch (field)
break;
}
}
}
return $output;
}
}
}
break;
case "add_group":
$groupuser = new Group_User();
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$input = array('groups_id' => $_POST["groups_id"], 'users_id' => $key);
if ($groupuser->can(-1, 'w', $input)) {
$groupuser->add($input);
}
}
}
break;
case "add_userprofile":
$right = new Profile_User();
if (isset($_POST['profiles_id']) && $_POST['profiles_id'] > 0 && isset($_POST['entities_id']) && $_POST['entities_id'] >= 0) {
$input['entities_id'] = $_POST['entities_id'];
$input['profiles_id'] = $_POST['profiles_id'];
$input['is_recursive'] = $_POST['is_recursive'];
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$input['users_id'] = $key;
$right->add($input);
}
}
}
break;
case "add_document":
$documentitem = new Document_Item();
foreach ($_POST["item"] as $key => $val) {
/**
* Display datas extracted from DB
*
* @param $data array of search datas prepared to get datas
*
* @return nothing
**/
static function displayDatas(array &$data)
{
global $CFG_GLPI;
$item = null;
if (class_exists($data['itemtype'])) {
$item = new $data['itemtype']();
}
$rand = mt_rand();
if (!isset($data['data']) || !isset($data['data']['totalcount'])) {
return false;
}
// Contruct Pager parameters
$globallinkto = Toolbox::append_params(array('criteria' => Toolbox::stripslashes_deep($data['search']['criteria']), 'metacriteria' => Toolbox::stripslashes_deep($data['search']['metacriteria'])), '&');
$parameters = "sort=" . $data['search']['sort'] . "&order=" . $data['search']['order'] . '&' . $globallinkto;
if (isset($_GET['_in_modal'])) {
$parameters .= "&_in_modal=1";
}
// Global search header
if ($data['display_type'] == self::GLOBAL_SEARCH) {
if ($data['item']) {
echo "<div class='center'><h2>" . $data['item']->getTypeName();
// More items
if ($data['data']['totalcount'] > $data['search']['start'] + self::GLOBAL_DISPLAY_COUNT) {
echo " <a href='" . $data['search']['target'] . "?{$parameters}'>" . __('All') . "</a>";
}
echo "</h2></div>\n";
} else {
return false;
}
}
// If the begin of the view is before the number of items
if ($data['data']['count'] > 0) {
// Display pager only for HTML
if ($data['display_type'] == self::HTML_OUTPUT) {
// For plugin add new parameter if available
if ($plug = isPluginItemType($data['itemtype'])) {
$function = 'plugin_' . $plug['plugin'] . '_addParamFordynamicReport';
if (function_exists($function)) {
$out = $function($data['itemtype']);
if (is_array($out) && count($out)) {
$parameters .= Toolbox::append_params($out, '&');
}
}
}
$search_config_top = "";
$search_config_bottom = "";
if (!isset($_GET['_in_modal']) && Session::haveRightsOr('search_config', array(DisplayPreference::PERSONAL, DisplayPreference::GENERAL))) {
$search_config_top = $search_config_bottom = "<div class='pager_controls'><img alt=\"" . __s('Select default items to show') . "\" title=\"" . __s('Select default items to show') . "\" src='" . $CFG_GLPI["root_doc"] . "/pics/options_search.png' ";
$search_config_top .= " class='pointer' onClick=\"";
$search_config_top .= Html::jsGetElementbyID('search_config_top') . ".dialog('open');\">";
$search_config_bottom .= " class='pointer' onClick=\"";
$search_config_bottom .= Html::jsGetElementbyID('search_config_bottom') . ".dialog('open');\">";
$search_config_top .= Ajax::createIframeModalWindow('search_config_top', $CFG_GLPI["root_doc"] . "/front/displaypreference.form.php?itemtype=" . $data['itemtype'], array('title' => __('Select default items to show'), 'reloadonclose' => true, 'display' => false));
$search_config_bottom .= Ajax::createIframeModalWindow('search_config_bottom', $CFG_GLPI["root_doc"] . "/front/displaypreference.form.php?itemtype=" . $data['itemtype'], array('title' => __('Select default items to show'), 'reloadonclose' => true, 'display' => false));
}
if ($item !== null && $item->maybeDeleted()) {
$delete_ctrl = self::isDeletedSwitch($data['search']['is_deleted']);
$search_config_top .= $delete_ctrl;
}
Html::printPager($data['search']['start'], $data['data']['totalcount'], $data['search']['target'], $parameters, $data['itemtype'], 0, $search_config_top);
$search_config_top .= "</div>";
$search_config_bottom .= "</div>";
}
// Define begin and end var for loop
// Search case
$begin_display = $data['data']['begin'];
$end_display = $data['data']['end'];
// Form to massive actions
$isadmin = $data['item'] && $data['item']->canUpdate();
if (!$isadmin && InfoCom::canApplyOn($data['itemtype'])) {
$isadmin = Infocom::canUpdate() || Infocom::canCreate();
}
if ($data['itemtype'] != 'AllAssets') {
$showmassiveactions = count(MassiveAction::getAllMassiveActions($data['item'], $data['search']['is_deleted']));
} else {
$showmassiveactions = true;
}
$massformid = 'massform' . $data['itemtype'];
if ($showmassiveactions && $data['display_type'] == self::HTML_OUTPUT) {
Html::openMassiveActionsForm($massformid);
$massiveactionparams = $data['search']['massiveactionparams'];
$massiveactionparams['num_displayed'] = $end_display - $begin_display;
$massiveactionparams['fixed'] = false;
$massiveactionparams['is_deleted'] = $data['search']['is_deleted'];
$massiveactionparams['container'] = $massformid;
Html::showMassiveActions($massiveactionparams);
}
// Compute number of columns to display
// Add toview elements
$nbcols = count($data['data']['cols']);
if ($data['display_type'] == self::HTML_OUTPUT && $showmassiveactions) {
// HTML display - massive modif
$nbcols++;
}
// Display List Header
echo self::showHeader($data['display_type'], $end_display - $begin_display + 1, $nbcols);
// New Line for Header Items Line
$headers_line = '';
$headers_line_top = '';
$headers_line_bottom = '';
$headers_line_top .= self::showBeginHeader($data['display_type']);
$headers_line_top .= self::showNewLine($data['display_type']);
if ($data['display_type'] == self::HTML_OUTPUT) {
// $headers_line_bottom .= self::showBeginHeader($data['display_type']);
$headers_line_bottom .= self::showNewLine($data['display_type']);
}
$header_num = 1;
if ($data['display_type'] == self::HTML_OUTPUT && $showmassiveactions) {
// HTML display - massive modif
$headers_line_top .= self::showHeaderItem($data['display_type'], Html::getCheckAllAsCheckbox($massformid), $header_num, "", 0, $data['search']['order']);
if ($data['display_type'] == self::HTML_OUTPUT) {
$headers_line_bottom .= self::showHeaderItem($data['display_type'], Html::getCheckAllAsCheckbox($massformid), $header_num, "", 0, $data['search']['order']);
}
}
// Display column Headers for toview items
$metanames = array();
foreach ($data['data']['cols'] as $key => $val) {
$linkto = '';
if (!$val['meta'] && (!isset($val['searchopt']['nosort']) || !$val['searchopt']['nosort'])) {
$linkto = $data['search']['target'] . (strpos($data['search']['target'], '?') ? '&' : '?') . "itemtype=" . $data['itemtype'] . "&sort=" . $val['id'] . "&order=" . ($data['search']['order'] == "ASC" ? "DESC" : "ASC") . "&start=" . $data['search']['start'] . "&" . $globallinkto;
}
$name = $val["name"];
// prefix by group name (corresponding to optgroup in dropdown) if exists
if (isset($val['groupname'])) {
$name = $val['groupname'] . " - " . $name;
}
// Not main itemtype add itemtype to display
if ($data['itemtype'] != $val['itemtype']) {
if (!isset($metanames[$val['itemtype']])) {
if ($metaitem = getItemForItemtype($val['itemtype'])) {
$metanames[$val['itemtype']] = $metaitem->getTypeName();
}
}
$name = sprintf(__('%1$s - %2$s'), $metanames[$val['itemtype']], $val["name"]);
}
$headers_line .= self::showHeaderItem($data['display_type'], $name, $header_num, $linkto, !$val['meta'] && $data['search']['sort'] == $val['id'], $data['search']['order']);
}
// Add specific column Header
if (isset($CFG_GLPI["union_search_type"][$data['itemtype']])) {
$headers_line .= self::showHeaderItem($data['display_type'], __('Item type'), $header_num);
}
// End Line for column headers
$headers_line .= self::showEndLine($data['display_type']);
$headers_line_top .= $headers_line;
if ($data['display_type'] == self::HTML_OUTPUT) {
$headers_line_bottom .= $headers_line;
}
$headers_line_top .= self::showEndHeader($data['display_type']);
// $headers_line_bottom .= self::showEndHeader($data['display_type']);
echo $headers_line_top;
// Init list of items displayed
if ($data['display_type'] == self::HTML_OUTPUT) {
Session::initNavigateListItems($data['itemtype']);
}
// Num of the row (1=header_line)
$row_num = 1;
$massiveaction_field = 'id';
if ($data['itemtype'] != 'AllAssets' && isset($CFG_GLPI["union_search_type"][$data['itemtype']])) {
$massiveaction_field = 'refID';
}
$typenames = array();
// Display Loop
foreach ($data['data']['rows'] as $rowkey => $row) {
// Column num
$item_num = 1;
$row_num++;
// New line
echo self::showNewLine($data['display_type'], $row_num % 2, $data['search']['is_deleted']);
$current_type = isset($row['TYPE']) ? $row['TYPE'] : $data['itemtype'];
$massiveaction_type = $current_type;
if ($data['itemtype'] != 'AllAssets' && isset($CFG_GLPI["union_search_type"][$data['itemtype']])) {
$massiveaction_type = $data['itemtype'];
}
// Add item in item list
Session::addToNavigateListItems($current_type, $row["id"]);
if ($data['display_type'] == self::HTML_OUTPUT && $showmassiveactions) {
// HTML display - massive modif
$tmpcheck = "";
if ($data['itemtype'] == 'Entity' && !in_array($row["id"], $_SESSION["glpiactiveentities"])) {
$tmpcheck = " ";
} else {
if ($data['itemtype'] == 'User' && !Session::isViewAllEntities() && !Session::haveAccessToOneOfEntities(Profile_User::getUserEntities($row["id"], false))) {
$tmpcheck = " ";
} else {
if ($data['item'] instanceof CommonDBTM && $data['item']->maybeRecursive() && !in_array($row["entities_id"], $_SESSION["glpiactiveentities"])) {
$tmpcheck = " ";
} else {
$tmpcheck = Html::getMassiveActionCheckBox($massiveaction_type, $row[$massiveaction_field]);
}
}
}
echo self::showItem($data['display_type'], $tmpcheck, $item_num, $row_num, "width='10'");
}
// Print other toview items
foreach ($data['data']['cols'] as $colkey => $col) {
if (!$col['meta']) {
echo self::showItem($data['display_type'], $row[$colkey]['displayname'], $item_num, $row_num, self::displayConfigItem($data['itemtype'], $col['id'], $row, $colkey));
} else {
// META case
echo self::showItem($data['display_type'], $row[$colkey]['displayname'], $item_num, $row_num);
}
}
if (isset($CFG_GLPI["union_search_type"][$data['itemtype']])) {
if (!isset($typenames[$row["TYPE"]])) {
if ($itemtmp = getItemForItemtype($row["TYPE"])) {
$typenames[$row["TYPE"]] = $itemtmp->getTypeName();
}
}
echo self::showItem($data['display_type'], $typenames[$row["TYPE"]], $item_num, $row_num);
}
// End Line
echo self::showEndLine($data['display_type']);
}
// Create title
$title = '';
if ($data['display_type'] == self::PDF_OUTPUT_LANDSCAPE || $data['display_type'] == self::PDF_OUTPUT_PORTRAIT) {
$title = self::computeTitle($data);
}
if ($data['display_type'] == self::HTML_OUTPUT) {
echo $headers_line_bottom;
}
// Display footer
echo self::showFooter($data['display_type'], $title);
// Delete selected item
if ($data['display_type'] == self::HTML_OUTPUT) {
if ($showmassiveactions) {
$massiveactionparams['ontop'] = false;
Html::showMassiveActions($massiveactionparams);
// End form for delete item
Html::closeForm();
} else {
echo "<br>";
}
}
if ($data['display_type'] == self::HTML_OUTPUT) {
// In case of HTML display
Html::printPager($data['search']['start'], $data['data']['totalcount'], $data['search']['target'], $parameters, '', 0, $search_config_bottom);
}
} else {
if ($item !== null && $item->maybeDeleted()) {
echo "<div class='center'>" . self::isDeletedSwitch($data['search']['is_deleted']) . "</div><br/>";
}
echo self::showError($data['display_type']);
}
}
/**
* Display content of Tab
*
* @param $ID of the item
* @param $tab number of the tab
*
* @return true if handled (for class stack)
*/
function showTabContent($ID, $tab)
{
global $CFG_GLPI;
if (!$this->isNewID($ID)) {
switch ($tab) {
case -1:
// All
$this->showChildren($ID);
EntityData::showStandardOptions($this);
Profile_User::showForEntity($this);
$collection = new RuleRightCollection();
if ($collection->canList()) {
$ldaprule = new RuleRight();
$ldaprule->showAndAddRuleForm($this);
}
$collection = new RuleOcsCollection();
if ($collection->canList()) {
$ocsrule = new RuleOcs();
$ocsrule->showAndAddRuleForm($this);
}
$collection = new RuleMailCollectorCollection();
if ($collection->canList()) {
$mailcollector = new RuleMailCollector();
$mailcollector->showAndAddRuleForm($this);
}
Document::showAssociated($this);
EntityData::showNotificationOptions($this);
EntityData::showHelpdeskOptions($this);
EntityData::showInventoryOptions($this);
Plugin::displayAction($this, $tab);
break;
case 2:
EntityData::showStandardOptions($this);
break;
case 3:
Profile_User::showForEntity($this);
break;
case 4:
$collection = new RuleRightCollection();
if ($collection->canList()) {
$ldaprule = new RuleRight();
$ldaprule->showAndAddRuleForm($this);
}
$collection = new RuleOcsCollection();
if ($collection->canList()) {
$ocsrule = new RuleOcs();
$ocsrule->showAndAddRuleForm($this);
}
$collection = new RuleMailCollectorCollection();
if ($collection->canList()) {
$mailcollector = new RuleMailCollector();
$mailcollector->showAndAddRuleForm($this);
}
break;
case 5:
EntityData::showAdvancedOptions($this);
break;
case 6:
Document::showAssociated($this);
break;
case 7:
EntityData::showNotificationOptions($this);
break;
case 8:
EntityData::showHelpdeskOptions($this);
break;
case 9:
EntityData::showInventoryOptions($this);
break;
case 10:
showNotesForm(getItemTypeFormURL('EntityData'), 'EntityData', $_POST["id"]);
break;
default:
if (!Plugin::displayAction($this, $tab)) {
$this->showChildren($ID);
}
return false;
}
}
return false;
}
function showForm($ID, $options = array())
{
global $DB, $CFG_GLPI;
$default_values = self::getDefaultValues();
// Get default values from posted values on reload form
// On get because of tabs
// we use REQUEST because method differ with layout (lefttab : GET, vsplit: POST)
if (!isset($options['template_preview'])) {
if (isset($_REQUEST)) {
$values = Html::cleanPostForTextArea($_REQUEST);
}
}
// Restore saved value or override with page parameter
$saved = $this->restoreInput();
foreach ($default_values as $name => $value) {
if (!isset($values[$name])) {
if (isset($saved[$name])) {
$values[$name] = $saved[$name];
} else {
$values[$name] = $value;
}
}
}
if (isset($values['content'])) {
// Clean new lines to be fix encoding
$order = array('\\r', '\\n', "\\");
$replace = array("", "", "");
$values['content'] = str_replace($order, $replace, $values['content']);
}
if (isset($values['name'])) {
$values['name'] = str_replace("\\", "", $values['name']);
}
if (!$ID) {
// Override defaut values from projecttask if needed
if (isset($options['_projecttasks_id'])) {
$pt = new ProjectTask();
if ($pt->getFromDB($options['_projecttasks_id'])) {
$values['name'] = $pt->getField('name');
$values['content'] = $pt->getField('name');
}
}
}
// Check category / type validity
if ($values['itilcategories_id']) {
$cat = new ITILCategory();
if ($cat->getFromDB($values['itilcategories_id'])) {
switch ($values['type']) {
case self::INCIDENT_TYPE:
if (!$cat->getField('is_incident')) {
$values['itilcategories_id'] = 0;
}
break;
case self::DEMAND_TYPE:
if (!$cat->getField('is_request')) {
$values['itilcategories_id'] = 0;
}
break;
default:
break;
}
}
}
// Default check
if ($ID > 0) {
$this->check($ID, READ);
} else {
// Create item
$this->check(-1, CREATE, $values);
}
if (!$ID) {
$this->userentities = array();
if ($values["_users_id_requester"]) {
//Get all the user's entities
$all_entities = Profile_User::getUserEntities($values["_users_id_requester"], true, true);
//For each user's entity, check if the technician which creates the ticket have access to it
foreach ($all_entities as $tmp => $ID_entity) {
if (Session::haveAccessToEntity($ID_entity)) {
$this->userentities[] = $ID_entity;
}
}
}
$this->countentitiesforuser = count($this->userentities);
if ($this->countentitiesforuser > 0 && !in_array($this->fields["entities_id"], $this->userentities)) {
// If entity is not in the list of user's entities,
// then use as default value the first value of the user's entites list
$this->fields["entities_id"] = $this->userentities[0];
// Pass to values
$values['entities_id'] = $this->userentities[0];
}
}
if ($values['type'] <= 0) {
$values['type'] = Entity::getUsedConfig('tickettype', $values['entities_id'], '', Ticket::INCIDENT_TYPE);
}
if (!isset($options['template_preview'])) {
$options['template_preview'] = 0;
}
// Load ticket template if available :
if ($ID) {
$tt = $this->getTicketTemplateToUse($options['template_preview'], $this->fields['type'], $this->fields['itilcategories_id'], $this->fields['entities_id']);
} else {
$tt = $this->getTicketTemplateToUse($options['template_preview'], $values['type'], $values['itilcategories_id'], $values['entities_id']);
}
// Predefined fields from template : reset them
if (isset($values['_predefined_fields'])) {
$values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']);
} else {
$values['_predefined_fields'] = array();
}
// Store predefined fields to be able not to take into account on change template
// Only manage predefined values on ticket creation
$predefined_fields = array();
if (!$ID) {
if (isset($tt->predefined) && count($tt->predefined)) {
foreach ($tt->predefined as $predeffield => $predefvalue) {
if (isset($default_values[$predeffield])) {
// Is always default value : not set
// Set if already predefined field
// Set if ticket template change
if (count($values['_predefined_fields']) == 0 && $values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID() || $predeffield == 'requesttypes_id' && empty($saved)) {
// Load template data
$values[$predeffield] = $predefvalue;
$this->fields[$predeffield] = $predefvalue;
$predefined_fields[$predeffield] = $predefvalue;
}
}
}
// All predefined override : add option to say predifined exists
if (count($predefined_fields) == 0) {
$predefined_fields['_all_predefined_override'] = 1;
}
} else {
// No template load : reset predefined values
if (count($values['_predefined_fields'])) {
foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) {
if ($values[$predeffield] == $predefvalue) {
$values[$predeffield] = $default_values[$predeffield];
}
}
}
}
}
// Put ticket template on $values for actors
$values['_tickettemplate'] = $tt;
$canupdate = Session::haveRight(self::$rightname, UPDATE);
$canpriority = Session::haveRight(self::$rightname, self::CHANGEPRIORITY);
$canstatus = $canupdate;
if ($ID && in_array($this->fields['status'], $this->getClosedStatusArray())) {
$canupdate = false;
// No update for actors
$values['_noupdate'] = true;
}
$showuserlink = 0;
if (Session::haveRight('user', READ)) {
$showuserlink = 1;
}
if ($options['template_preview']) {
// Add all values to fields of tickets for template preview
foreach ($values as $key => $val) {
if (!isset($this->fields[$key])) {
$this->fields[$key] = $val;
}
}
}
// In percent
$colsize1 = '13';
$colsize2 = '29';
$colsize3 = '13';
$colsize4 = '45';
$canupdate_descr = $canupdate || $this->fields['status'] == self::INCOMING && $this->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) && $this->numberOfFollowups() == 0 && $this->numberOfTasks() == 0;
if (!$options['template_preview']) {
echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>";
if (isset($options['_projecttasks_id'])) {
echo "<input type='hidden' name='_projecttasks_id' value='" . $options['_projecttasks_id'] . "'>";
}
}
echo "<div class='spaced' id='tabsbody'>";
echo "<table class='tab_cadre_fixe' id='mainformtable'>";
// Optional line
$ismultientities = Session::isMultiEntitiesMode();
echo "<tr class='headerRow responsive_hidden'>";
echo "<th colspan='4'>";
if ($ID) {
$text = sprintf(__('%1$s - %2$s'), $this->getTypeName(1), sprintf(__('%1$s: %2$s'), __('ID'), $ID));
if ($ismultientities) {
$text = sprintf(__('%1$s (%2$s)'), $text, Dropdown::getDropdownName('glpi_entities', $this->fields['entities_id']));
}
echo $text;
} else {
if ($ismultientities) {
printf(__('The ticket will be added in the entity %s'), Dropdown::getDropdownName("glpi_entities", $this->fields['entities_id']));
} else {
_e('New ticket');
}
}
echo "</th></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>";
echo $tt->getBeginHiddenFieldText('date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Opening date'), $tt->getMandatoryMark('date'));
} else {
_e('Opening date');
}
echo $tt->getEndHiddenFieldText('date');
echo "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('date');
$date = $this->fields["date"];
if ($canupdate) {
Html::showDateTimeField("date", array('value' => $date, 'timestep' => 1, 'maybeempty' => false));
} else {
echo Html::convDateTime($date);
}
echo $tt->getEndHiddenFieldValue('date', $this);
echo "</td><td colspan='2'></td></tr>";
// SLTs
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('time_to_own');
if (!$ID) {
printf(__('%1$s%2$s'), __('Time to own'), $tt->getMandatoryMark('time_to_own'));
} else {
_e('Time to own');
}
echo $tt->getEndHiddenFieldText('time_to_own');
echo "</th>";
echo "<td width='{$colsize2}%' class='nopadding'>";
$slt = new SLT();
$slt->showSltForTicket($this, SLT::TTO, $tt, $canupdate);
echo "</td>";
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('due_date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Time to resolve'), $tt->getMandatoryMark('due_date'));
} else {
_e('Time to resolve');
}
echo $tt->getEndHiddenFieldText('due_date');
echo "</th>";
echo "<td width='{$colsize4}%' class='nopadding'>";
$slt->showSltForTicket($this, SLT::TTR, $tt, $canupdate);
echo "</td>";
echo "</tr>";
if ($ID) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('By') . "</th>";
echo "<td width='{$colsize2}%'>";
if ($canupdate) {
User::dropdown(array('name' => 'users_id_recipient', 'value' => $this->fields["users_id_recipient"], 'entity' => $this->fields["entities_id"], 'right' => 'all'));
} else {
echo getUserName($this->fields["users_id_recipient"], $showuserlink);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . __('Last update') . "</th>";
echo "<td width='{$colsize4}%'>";
if ($this->fields['users_id_lastupdater'] > 0) {
//TRANS: %1$s is the update date, %2$s is the last updater name
printf(__('%1$s by %2$s'), Html::convDateTime($this->fields["date_mod"]), getUserName($this->fields["users_id_lastupdater"], $showuserlink));
}
echo "</td>";
echo "</tr>";
}
if ($ID && (in_array($this->fields["status"], $this->getSolvedStatusArray()) || in_array($this->fields["status"], $this->getClosedStatusArray()))) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('Resolution date') . "</th>";
echo "<td width='{$colsize2}%'>";
Html::showDateTimeField("solvedate", array('value' => $this->fields["solvedate"], 'timestep' => 1, 'maybeempty' => false, 'canedit' => $canupdate));
echo "</td>";
if (in_array($this->fields["status"], $this->getClosedStatusArray())) {
echo "<th width='{$colsize3}%'>" . __('Close date') . "</th>";
echo "<td width='{$colsize4}%'>";
Html::showDateTimeField("closedate", array('value' => $this->fields["closedate"], 'timestep' => 1, 'maybeempty' => false, 'canedit' => $canupdate));
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
}
if ($ID) {
echo "</table>";
echo "<table class='tab_cadre_fixe' id='mainformtable2'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</th>";
echo "<td width='{$colsize2}%'>";
// Permit to set type when creating ticket without update right
if ($canupdate || !$ID) {
$opt = array('value' => $this->fields["type"]);
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'this.form.submit()';
}
$rand = self::dropdownType('type', $opt);
if ($ID) {
$params = array('type' => '__VALUE__', 'entity_restrict' => $this->fields['entities_id'], 'value' => $this->fields['itilcategories_id'], 'currenttype' => $this->fields['type']);
Ajax::updateItemOnSelectEvent("dropdown_type{$rand}", "show_category_by_type", $CFG_GLPI["root_doc"] . "/ajax/dropdownTicketCategories.php", $params);
}
} else {
echo self::getTicketTypeName($this->fields["type"]);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</th>";
echo "<td width='{$colsize4}%'>";
// Permit to set category when creating ticket without update right
if ($canupdate || !$ID || $canupdate_descr) {
$opt = array('value' => $this->fields["itilcategories_id"], 'entity' => $this->fields["entities_id"]);
if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") {
$opt['condition'] = "`is_helpdeskvisible`='1' AND ";
} else {
$opt['condition'] = '';
}
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'this.form.submit()';
}
/// if category mandatory, no empty choice
/// no empty choice is default value set on ticket creation, else yes
if (($ID || $values['itilcategories_id']) && $tt->isMandatoryField("itilcategories_id") && $this->fields["itilcategories_id"] > 0) {
$opt['display_emptychoice'] = false;
}
switch ($this->fields["type"]) {
case self::INCIDENT_TYPE:
$opt['condition'] .= "`is_incident`='1'";
break;
case self::DEMAND_TYPE:
$opt['condition'] .= "`is_request`='1'";
break;
default:
break;
}
echo "<span id='show_category_by_type'>";
ITILCategory::dropdown($opt);
echo "</span>";
} else {
echo Dropdown::getDropdownName("glpi_itilcategories", $this->fields["itilcategories_id"]);
}
echo "</td>";
echo "</tr>";
if (!$ID) {
echo "</table>";
$this->showActorsPartForm($ID, $values);
echo "<table class='tab_cadre_fixe' id='mainformtable3'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('status');
printf(__('%1$s%2$s'), __('Status'), $tt->getMandatoryMark('status'));
echo $tt->getEndHiddenFieldText('status') . "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('status');
if ($canstatus) {
self::dropdownStatus(array('value' => $this->fields["status"], 'showtype' => 'allowed'));
TicketValidation::alertValidation($this, 'status');
} else {
echo self::getStatus($this->fields["status"]);
if (in_array($this->fields["status"], $this->getClosedStatusArray()) && $this->isAllowedStatus($this->fields['status'], Ticket::INCOMING)) {
echo " <a class='vsubmit' href='" . $this->getLinkURL() . "&forcetab=TicketFollowup\$1&_openfollowup=1'>" . __('Reopen') . "</a>";
}
}
echo $tt->getEndHiddenFieldValue('status', $this);
echo "</td>";
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('requesttypes_id');
printf(__('%1$s%2$s'), __('Request source'), $tt->getMandatoryMark('requesttypes_id'));
echo $tt->getEndHiddenFieldText('requesttypes_id') . "</th>";
echo "<td width='{$colsize4}%'>";
echo $tt->getBeginHiddenFieldValue('requesttypes_id');
if ($canupdate) {
RequestType::dropdown(array('value' => $this->fields["requesttypes_id"], 'condition' => 'is_active = 1 AND is_ticketheader = 1'));
} else {
echo Dropdown::getDropdownName('glpi_requesttypes', $this->fields["requesttypes_id"]);
echo Html::hidden('requesttypes_id', array('value' => $this->fields["requesttypes_id"]));
}
echo $tt->getEndHiddenFieldValue('requesttypes_id', $this);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('urgency');
printf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency'));
echo $tt->getEndHiddenFieldText('urgency') . "</th>";
echo "<td>";
if ($canupdate && $canpriority || !$ID || $canupdate_descr) {
// Only change during creation OR when allowed to change priority OR when user is the creator
echo $tt->getBeginHiddenFieldValue('urgency');
$idurgency = self::dropdownUrgency(array('value' => $this->fields["urgency"]));
echo $tt->getEndHiddenFieldValue('urgency', $this);
} else {
$idurgency = "value_urgency" . mt_rand();
echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $this->fields["urgency"] . "'>";
echo $tt->getBeginHiddenFieldValue('urgency');
echo parent::getUrgencyName($this->fields["urgency"]);
echo $tt->getEndHiddenFieldValue('urgency', $this);
}
echo "</td>";
// Display validation state
echo "<th>";
if (!$ID) {
echo $tt->getBeginHiddenFieldText('_add_validation');
printf(__('%1$s%2$s'), __('Approval request'), $tt->getMandatoryMark('_add_validation'));
echo $tt->getEndHiddenFieldText('_add_validation');
} else {
echo $tt->getBeginHiddenFieldText('global_validation');
_e('Approval');
echo $tt->getEndHiddenFieldText('global_validation');
}
echo "</th>";
echo "<td>";
if (!$ID) {
echo $tt->getBeginHiddenFieldValue('_add_validation');
$validation_right = '';
if ($values['type'] == self::INCIDENT_TYPE && Session::haveRight('ticketvalidation', TicketValidation::CREATEINCIDENT)) {
$validation_right = 'validate_incident';
}
if ($values['type'] == self::DEMAND_TYPE && Session::haveRight('ticketvalidation', TicketValidation::CREATEREQUEST)) {
$validation_right = 'validate_request';
}
if (!empty($validation_right)) {
echo "<input type='hidden' name='_add_validation' value='" . $values['_add_validation'] . "'>";
$params = array('name' => "users_id_validate", 'entity' => $this->fields['entities_id'], 'right' => $validation_right, 'users_id_validate' => $values['users_id_validate']);
TicketValidation::dropdownValidator($params);
}
echo $tt->getEndHiddenFieldValue('_add_validation', $this);
if ($tt->isPredefinedField('global_validation')) {
echo "<input type='hidden' name='global_validation' value='" . $tt->predefined['global_validation'] . "'>";
}
} else {
echo $tt->getBeginHiddenFieldValue('global_validation');
if (Session::haveRightsOr('ticketvalidation', TicketValidation::getCreateRights()) && $canupdate) {
TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $this->fields['global_validation']));
} else {
echo TicketValidation::getStatus($this->fields['global_validation']);
}
echo $tt->getEndHiddenFieldValue('global_validation', $this);
}
echo "</td></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('impact');
printf(__('%1$s%2$s'), __('Impact'), $tt->getMandatoryMark('impact'));
echo $tt->getEndHiddenFieldText('impact') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('impact');
if ($canupdate) {
$idimpact = self::dropdownImpact(array('value' => $this->fields["impact"]));
} else {
$idimpact = "value_impact" . mt_rand();
echo "<input id='{$idimpact}' type='hidden' name='impact' value='" . $this->fields["impact"] . "'>";
echo parent::getImpactName($this->fields["impact"]);
}
echo $tt->getEndHiddenFieldValue('impact', $this);
echo "</td>";
echo "<th>" . $tt->getBeginHiddenFieldText('locations_id');
printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id'));
echo $tt->getEndHiddenFieldText('locations_id') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('locations_id');
if ($canupdate || !$ID) {
Location::dropdown(array('value' => $this->fields['locations_id'], 'entity' => $this->fields['entities_id']));
} else {
echo Dropdown::getDropdownName('glpi_locations', $this->fields["locations_id"]);
}
echo $tt->getEndHiddenFieldValue('locations_id', $this);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('priority');
printf(__('%1$s%2$s'), __('Priority'), $tt->getMandatoryMark('priority'));
echo $tt->getEndHiddenFieldText('priority') . "</th>";
echo "<td>";
$idajax = 'change_priority_' . mt_rand();
if ($canpriority && !$tt->isHiddenField('priority')) {
$idpriority = parent::dropdownPriority(array('value' => $this->fields["priority"], 'withmajor' => true));
$idpriority = 'dropdown_priority' . $idpriority;
echo " <span id='{$idajax}' style='display:none'></span>";
} else {
$idpriority = 0;
echo $tt->getBeginHiddenFieldValue('priority');
echo "<span id='{$idajax}'>" . parent::getPriorityName($this->fields["priority"]) . "</span>";
echo $tt->getEndHiddenFieldValue('priority', $this);
}
if ($canupdate || $canupdate_descr) {
$params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority);
Ajax::updateItemOnSelectEvent(array('dropdown_urgency' . $idurgency, 'dropdown_impact' . $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params);
}
echo "</td>";
echo "<th rowspan='2'>" . $tt->getBeginHiddenFieldText('items_id');
printf(__('%1$s%2$s'), _n('Associated element', 'Associated elements', Session::getPluralNumber()), $tt->getMandatoryMark('items_id'));
if ($ID && $canupdate) {
echo " <a href='" . $this->getFormURL() . "?id=" . $ID . "&forcetab=Item_Ticket\$1'><img title='" . __s('Update') . "' alt='" . __s('Update') . "'\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/showselect.png'></a>";
}
echo $tt->getEndHiddenFieldText('items_id');
echo "</th>";
if (!$ID) {
echo "<td rowspan='2'>";
echo $tt->getBeginHiddenFieldValue('items_id');
$values['_canupdate'] = Session::haveRight('ticket', CREATE);
if ($values['_canupdate']) {
Item_Ticket::itemAddForm($this, $values);
}
echo $tt->getEndHiddenFieldValue('items_id', $this);
echo "</td>";
} else {
echo "<td>";
echo $tt->getBeginHiddenFieldValue('items_id');
$values['_canupdate'] = $canupdate || $canupdate_descr;
Item_Ticket::itemAddForm($this, $values);
echo $tt->getEndHiddenFieldValue('items_id', $this);
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
// Need comment right to add a followup with the actiontime
if (!$ID && Session::haveRight('followup', TicketFollowup::ADDALLTICKET)) {
echo "<th>" . $tt->getBeginHiddenFieldText('actiontime');
printf(__('%1$s%2$s'), __('Total duration'), $tt->getMandatoryMark('actiontime'));
echo $tt->getEndHiddenFieldText('actiontime') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('actiontime');
Dropdown::showTimeStamp('actiontime', array('value' => $values['actiontime'], 'addfirstminutes' => true));
echo $tt->getEndHiddenFieldValue('actiontime', $this);
echo "</td>";
}
echo "</tr>";
echo "</table>";
if ($ID) {
$this->showActorsPartForm($ID, $values);
}
$view_linked_tickets = $ID || $canupdate;
echo "<table class='tab_cadre_fixe' id='mainformtable4'>";
echo "<tr class='tab_bg_1'>";
echo "<th style='width:{$colsize1}%'>" . $tt->getBeginHiddenFieldText('name');
printf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name'));
echo $tt->getEndHiddenFieldText('name') . "</th>";
echo "<td colspan='3'>";
if (!$ID || $canupdate_descr) {
echo $tt->getBeginHiddenFieldValue('name');
echo "<input type='text' style='width:98%' maxlength=250 name='name' " . " value=\"" . Html::cleanInputText($this->fields["name"]) . "\">";
echo $tt->getEndHiddenFieldValue('name', $this);
} else {
if (empty($this->fields["name"])) {
_e('Without title');
} else {
echo $this->fields["name"];
}
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th style='width:{$colsize1}%'>" . $tt->getBeginHiddenFieldText('content');
printf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content'));
if (!$ID || $canupdate_descr) {
$content = Toolbox::unclean_cross_side_scripting_deep(Html::entity_decode_deep($this->fields['content']));
Html::showTooltip(nl2br(Html::Clean($content)));
}
echo $tt->getEndHiddenFieldText('content') . "</th>";
echo "<td colspan='3'>";
if (!$ID || $canupdate_descr) {
// Admin =oui on autorise la modification de la description
echo $tt->getBeginHiddenFieldValue('content');
$rand = mt_rand();
$rand_text = mt_rand();
$rows = 6;
$content_id = "content{$rand}";
if ($CFG_GLPI["use_rich_text"]) {
$this->fields["content"] = $this->setRichTextContent($content_id, $this->fields["content"], $rand);
$rows = 10;
} else {
$this->fields["content"] = $this->setSimpleTextContent($this->fields["content"]);
}
echo "<div id='content{$rand_text}'>";
echo "<textarea id='{$content_id}' name='content' style='width:100%' rows='{$rows}'>" . $this->fields["content"] . "</textarea></div>";
echo Html::scriptBlock("\$(document).ready(function() { \$('#{$content_id}').autogrow(); });");
echo $tt->getEndHiddenFieldValue('content', $this);
} else {
$content = Toolbox::unclean_cross_side_scripting_deep(Html::entity_decode_deep($this->fields['content']));
echo nl2br(Html::Clean($content));
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
if ($view_linked_tickets) {
echo "<th style='width:{$colsize1}%'>" . _n('Linked ticket', 'Linked tickets', Session::getPluralNumber());
$rand_linked_ticket = mt_rand();
if ($canupdate) {
echo " ";
echo "<img onClick=\"" . Html::jsShow("linkedticket{$rand_linked_ticket}") . "\"\n title=\"" . __s('Add') . "\" alt=\"" . __s('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>";
}
echo '</th>';
echo "<td colspan='3'>";
if ($canupdate) {
echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>";
echo "<table class='tab_format' width='100%'><tr><td width='30%'>";
Ticket_Ticket::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : '');
echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n";
echo "</td><td width='70%'>";
$linkparam = array('name' => '_link[tickets_id_2]', 'displaywith' => array('id'));
if (isset($values["_link"])) {
$linkparam['value'] = $values["_link"]['tickets_id_2'];
}
Ticket::dropdown($linkparam);
echo "</td></tr></table>";
echo "</div>";
if (isset($values["_link"]) && !empty($values["_link"]['tickets_id_2'])) {
echo "<script language='javascript'>";
echo Html::jsShow("linkedticket{$rand_linked_ticket}");
echo "</script>";
}
}
Ticket_Ticket::displayLinkedTicketsTo($ID);
echo "</td>";
}
echo "</tr>";
// View files added
echo "<tr class='tab_bg_1'>";
// Permit to add doc when creating a ticket
echo "<th style='width:{$colsize1}%'>";
echo $tt->getBeginHiddenFieldText('_documents_id');
$doctitle = sprintf(__('File (%s)'), Document::getMaxUploadSize());
printf(__('%1$s%2$s'), $doctitle, $tt->getMandatoryMark('_documents_id'));
// Do not show if hidden.
if (!$tt->isHiddenField('_documents_id')) {
DocumentType::showAvailableTypesLink();
}
echo $tt->getEndHiddenFieldText('_documents_id');
echo "</th>";
echo "<td colspan='3'>";
// Do not set values
echo $tt->getEndHiddenFieldValue('_documents_id');
if ($tt->isPredefinedField('_documents_id')) {
if (isset($values['_documents_id']) && is_array($values['_documents_id']) && count($values['_documents_id'])) {
echo "<span class='b'>" . __('Default documents:') . '</span>';
echo "<br>";
$doc = new Document();
foreach ($values['_documents_id'] as $key => $val) {
if ($doc->getFromDB($val)) {
echo "<input type='hidden' name='_documents_id[{$key}]' value='{$val}'>";
echo "- " . $doc->getNameID() . "<br>";
}
}
}
}
echo "<div id='fileupload_info'></div>";
echo "</td>";
echo "</tr>";
if ((!$ID || $canupdate || $canupdate_descr || Session::haveRightsOr(self::$rightname, array(self::ASSIGN, self::STEAL, DELETE, PURGE))) && !$options['template_preview']) {
echo "<tr class='tab_bg_1'>";
if ($ID) {
if (Session::haveRightsOr(self::$rightname, array(UPDATE, DELETE, PURGE)) || $this->canDeleteItem() || $this->canUpdateItem()) {
echo "<td class='tab_bg_2 center' colspan='4'>";
if ($this->fields["is_deleted"] == 1) {
if (self::canPurge()) {
echo "<input type='submit' class='submit' name='restore' value='" . _sx('button', 'Restore') . "'> ";
}
} else {
if (self::canUpdate()) {
echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'> ";
}
}
if ($this->fields["is_deleted"] == 1) {
if (self::canPurge()) {
echo "<input type='submit' class='submit' name='purge' value='" . _sx('button', 'Delete permanently') . "' " . Html::addConfirmationOnAction(__('Confirm the final deletion?')) . ">";
}
} else {
if ($this->canDeleteItem()) {
echo "<input type='submit' class='submit' name='delete' value='" . _sx('button', 'Put in dustbin') . "'>";
}
}
echo "<input type='hidden' name='_read_date_mod' value='" . $this->getField('date_mod') . "'>";
echo "</td>";
}
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>";
if ($tt->isField('id') && $tt->fields['id'] > 0) {
echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>";
echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">";
}
}
}
// File upload system
$colspan = 3;
if (!$CFG_GLPI['use_rich_text']) {
$colspan = 4;
}
echo "<tr class='tab_bg_1'>";
echo "<td colspan='{$colspan}'>";
echo $tt->getBeginHiddenFieldValue('_documents_id');
echo Html::file(array('multiple' => true, 'showfilecontainer' => 'fileupload_info', 'values' => array('filename' => $values['_filename'], 'tag' => $values['_tag_filename'])));
echo "</td>";
if ($CFG_GLPI['use_rich_text']) {
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td colspan='{$colspan}'>";
if (!isset($rand)) {
$rand = mt_rand();
}
if ($canupdate_descr) {
echo Html::initImagePasteSystem($content_id, $rand);
}
echo "</td>";
}
echo "</tr>";
echo "</table>";
echo "<input type='hidden' name='id' value='{$ID}'>";
echo "</div>";
if (!$options['template_preview']) {
Html::closeForm();
}
return true;
}
static function deleteRights($user_ID, $only_dynamic = false)
{
$crit['users_id'] = $user_ID;
if ($only_dynamic) {
$crit['is_dynamic'] = '1';
}
$obj = new Profile_User();
$obj->deleteByCriteria($crit);
}
/**
* Show Links for an item
*
* @param $item CommonDBTM object
* @param $withtemplate integer withtemplate param (default '')
**/
static function showForItem(CommonDBTM $item, $withtemplate = '')
{
global $DB, $CFG_GLPI;
if (!self::canView()) {
return false;
}
if ($item->isNewID($item->getID())) {
return false;
}
$restrict = $item->getEntityID();
if ($item->getType() == 'User') {
$restrict = Profile_User::getEntitiesForUser($item->getID());
}
$query = "SELECT `glpi_links`.`id`,\n `glpi_links`.`link` AS link,\n `glpi_links`.`name` AS name ,\n `glpi_links`.`data` AS data,\n `glpi_links`.`open_window` AS open_window\n FROM `glpi_links`\n INNER JOIN `glpi_links_itemtypes`\n ON `glpi_links`.`id` = `glpi_links_itemtypes`.`links_id`\n WHERE `glpi_links_itemtypes`.`itemtype`='" . $item->getType() . "' " . getEntitiesRestrictRequest(" AND", "glpi_links", "entities_id", $restrict, true) . "\n ORDER BY name";
$result = $DB->query($query);
echo "<div class='spaced'><table class='tab_cadre_fixe'>";
if ($DB->numrows($result) > 0) {
echo "<tr><th>" . self::getTypeName(Session::getPluralNumber()) . "</th></tr>";
while ($data = $DB->fetch_assoc($result)) {
$links = self::getAllLinksFor($item, $data);
foreach ($links as $link) {
echo "<tr class='tab_bg_2'>";
echo "<td class='center'>{$link}</td></tr>";
}
}
echo "</table></div>";
} else {
echo "<tr class='tab_bg_2'><th>" . self::getTypeName(Session::getPluralNumber()) . "</th></tr>";
echo "<tr class='tab_bg_2'><td class='center b'>" . __('No link defined') . "</td></tr>";
echo "</table></div>";
}
}
/**
* Add new mail with lang to current email array
*
* @param $data array of data (mail, lang[, id for user])
**/
function addToAddressesList(array $data)
{
global $CFG_GLPI;
// No email set : get default for user
if (!isset($data['email']) && isset($data['users_id'])) {
$data['email'] = UserEmail::getDefaultForUser($data['users_id']);
}
$new_mail = trim(Toolbox::strtolower($data['email']));
$new_lang = '';
// Default USER TYPE is ANONYMOUS
$notificationoption = array('usertype' => self::ANONYMOUS_USER);
if (isset($data['language'])) {
$new_lang = trim($data['language']);
}
$username = '';
if (isset($data['name']) && !empty($data['name'])) {
$username = $data['name'];
}
if (isset($data['users_id']) && $data['users_id'] > 0) {
$user = new User();
if (!$user->getFromDB($data['users_id']) || $user->getField('is_deleted') == 1 || $user->getField('is_active') == 0 || !is_null($user->getField('begin_date')) && $user->getField('begin_date') > $_SESSION["glpi_currenttime"] || !is_null($user->getField('end_date')) && $user->getField('end_date') < $_SESSION["glpi_currenttime"]) {
// unknown, deleted or disabled user
return false;
}
$filt = getEntitiesRestrictRequest('AND', 'glpi_profiles_users', '', $this->getEntity(), true);
$prof = Profile_User::getUserProfiles($data['users_id'], $filt);
if (!count($prof)) {
// No right on the entity of the object
return false;
}
if (empty($username)) {
$username = formatUserName(0, $user->getField('name'), $user->getField('realname'), $user->getField('firstname'), 0, 0, true);
}
// It is a GLPI user :
$notificationoption['usertype'] = self::GLPI_USER;
if (Auth::isAlternateAuth($user->fields['authtype']) || $user->fields['authtype'] == Auth::NOT_YET_AUTHENTIFIED && Auth::isAlternateAuth(Auth::checkAlternateAuthSystems())) {
$notificationoption['usertype'] = self::EXTERNAL_USER;
}
}
// Pass user type as argument ? forced for specific cases
if (isset($data['usertype'])) {
$notificationoption['usertype'] = $data['usertype'];
}
$notificationoption = array_merge($this->addAdditionnalUserInfo($data), $notificationoption);
if (!empty($new_mail)) {
if (NotificationMail::isUserAddressValid($new_mail) && !isset($this->target[$new_mail])) {
$param = array('language' => empty($new_lang) ? $CFG_GLPI["language"] : $new_lang, 'email' => $new_mail, 'additionnaloption' => $notificationoption, 'username' => $username);
if (isset($data['users_id']) && $data['users_id']) {
$param['users_id'] = $data['users_id'];
}
$this->target[$new_mail] = $param;
}
}
}
/**
* @param $users_id
**/
static function manageDeletedUserInLdap($users_id)
{
global $CFG_GLPI;
//User is present in DB but not in the directory : it's been deleted in LDAP
$tmp['id'] = $users_id;
$myuser = new User();
switch ($CFG_GLPI['user_deleted_ldap']) {
//DO nothing
default:
case 0:
break;
//Put user in dustbin
//Put user in dustbin
case 1:
$myuser->delete($tmp);
break;
//Delete all user dynamic habilitations and groups
//Delete all user dynamic habilitations and groups
case 2:
Profile_User::deleteRights($users_id, true);
Group_User::deleteGroups($users_id, true);
break;
//Deactivate the user
//Deactivate the user
case 3:
$tmp['is_active'] = 0;
$myuser->update($tmp);
break;
}
$changes[0] = '0';
$changes[1] = '';
$changes[2] = __('Deleted user in LDAP directory');
Log::history($users_id, 'User', $changes, 0, Log::HISTORY_LOG_SIMPLE_MESSAGE);
}
}
}
} else {
switch ($_REQUEST['glpi_tab']) {
case -1:
$prof->showFormInventory($_POST['target'], true, false);
$prof->showFormTracking($_POST['target'], false, false);
$prof->showFormAdmin($_POST['target'], false, true);
Profile_User::showForProfile($prof);
Plugin::displayAction($prof, $_REQUEST['glpi_tab']);
break;
case 2:
$prof->showFormTracking($_POST['target']);
break;
case 3:
$prof->showFormAdmin($_POST['target']);
break;
case 4:
Profile_User::showForProfile($prof);
break;
case 12:
Log::showForItem($prof);
break;
default:
if (!Plugin::displayAction($prof, $_REQUEST['glpi_tab'])) {
$prof->showFormInventory($_POST['target']);
}
}
}
}
ajaxFooter();
