/**
* Add a document to a existing ticket
* for an authenticated user
*
* @param $params array of options (ticket, uri, name, base64, comment)
* only one of uri and base64 must be set
* name is mandatory when base64 set, for extension check (filename)
* @param $protocol the communication protocol used
*
* @return array of hashtable
**/
static function methodAddTicketDocument($params, $protocol)
{
global $DB, $CFG_GLPI;
if (isset($params['help'])) {
return array('ticket' => 'integer,mandatory', 'uri' => 'string,optional', 'base64' => 'string,optional', 'content' => 'string,optional', 'close' => 'bool,optional', 'reopen' => 'bool,optional', 'source' => 'string,optional', 'private' => 'bool,optional', 'help' => 'bool,optional');
}
if (!Session::getLoginUserID()) {
return self::Error($protocol, WEBSERVICES_ERROR_NOTAUTHENTICATED);
}
$ticket = new Ticket();
if (!isset($params['ticket'])) {
return self::Error($protocol, WEBSERVICES_ERROR_MISSINGPARAMETER, '', 'ticket');
}
if (!is_numeric($params['ticket'])) {
return self::Error($protocol, WEBSERVICES_ERROR_BADPARAMETER, '', 'ticket');
}
if (!$ticket->can($params['ticket'], 'r')) {
return self::Error($protocol, WEBSERVICES_ERROR_NOTFOUND);
}
if (in_array($ticket->fields["status"], $ticket->getClosedStatusArray())) {
return self::Error($protocol, WEBSERVICES_ERROR_NOTALLOWED, '', 'closed ticket');
}
if (!$ticket->canAddFollowups()) {
return self::Error($protocol, WEBSERVICES_ERROR_NOTALLOWED, '', 'access denied');
}
if (isset($params['name']) && !empty($params['name'])) {
$document_name = addslashes($params['name']);
} else {
$document_name = addslashes(sprintf(__('%1$s %2$s'), _x('phone', 'Number'), $ticket->fields['id']));
}
$filename = tempnam(GLPI_DOC_DIR . '/_tmp', 'PWS');
$response = parent::uploadDocument($params, $protocol, $filename, $document_name);
//An error occured during document upload
if (parent::isError($protocol, $response)) {
return $response;
}
$doc = new Document();
$documentitem = new Document_Item();
$docid = $doc->getFromDBbyContent($ticket->fields["entities_id"], $filename);
if ($docid) {
$input = array('itemtype' => $ticket->getType(), 'items_id' => $ticket->getID(), 'documents_id' => $doc->getID());
if ($DB->request('glpi_documents_items', $input)->numrows()) {
return self::Error($protocol, WEBSERVICES_ERROR_FAILED, '', 'document already associated to this ticket');
}
$new = $documentitem->add($input);
} else {
$input = array('itemtype' => $ticket->getType(), 'items_id' => $ticket->getID(), 'tickets_id' => $ticket->getID(), 'entities_id' => $ticket->getEntityID(), 'is_recursive' => $ticket->isRecursive(), 'documentcategories_id' => $CFG_GLPI["documentcategories_id_forticket"]);
$new = $doc->add($input);
}
// to not add it twice during followup
unset($_FILES['filename']);
if (!$new) {
return self::Error($protocol, WEBSERVICES_ERROR_FAILED, '', self::getDisplayError());
}
if (isset($params['comment']) && !empty($params['comment'])) {
$params['content'] = $params['comment'];
unset($params['comment']);
}
if (isset($params['content']) && !empty($params['content'])) {
return self::methodAddTicketFollowup($params, $protocol);
}
return self::methodGetTicket(array('ticket' => $params['ticket']), $protocol);
}
static function methodInject($params, $protocol)
{
if (isset($params['help'])) {
return array('uri' => 'string,mandatory', 'base64' => 'string,optional', 'additional' => 'array,optional', 'models_id' => 'integer, mandatory', 'entities_id' => 'integer,mandatory', 'mandatory' => 'array,optional', 'uri' => 'uri,mandatory', 'help' => 'bool,optional');
}
$model = new PluginDatainjectionModel();
//-----------------------------------------------------------------
//-------------------------- Check parameters ---------------------
//-----------------------------------------------------------------
if (!isset($_SESSION['glpiID'])) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_NOTAUTHENTICATED);
}
if (!isset($params['uri']) && !isset($params['base64'])) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_MISSINGPARAMETER, '', 'uri or base64');
}
if (!isset($params['models_id'])) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_MISSINGPARAMETER, 'models_id');
}
if (!$model->getFromDB($params['models_id'])) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_NOTFOUND, __('Model unknown', 'datainjection'));
}
if (!$model->can($params['models_id'], 'r')) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_NOTALLOWED, __('You cannot access this model', 'datainjection'));
}
if ($model->fields['step'] < PluginDatainjectionModel::READY_TO_USE_STEP) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_NOTALLOWED, __('You cannot access this model', 'datainjection'));
}
//Check entity
if (!isset($params['entities_id'])) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_MISSINGPARAMETER, 'entities_id');
}
$entities_id = $params['entities_id'];
if ($entities_id > 0) {
$entity = new Entity();
if (!$entity->getFromDB($entities_id)) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_NOTFOUND, __('Entity unknown', 'datainjection'));
}
if (!Session::haveAccessToEntity($entities_id)) {
return PluginWebservicesMethodCommon::Error($protocol, WEBSERVICES_ERROR_NOTALLOWED, __('You cannot access this entity', 'datainjection'));
}
}
//Mandatory fields
$additional_infos = array();
if (isset($params['additional']) && is_array($params['additional'])) {
$additional_infos = $params['additional'];
}
//Upload CSV file
$document_name = basename($params['uri']);
$filename = tempnam(PLUGIN_DATAINJECTION_UPLOAD_DIR, 'PWS');
$response = PluginWebservicesMethodCommon::uploadDocument($params, $protocol, $filename, $document_name);
if (PluginWebservicesMethodCommon::isError($protocol, $response)) {
return $response;
}
//Uploade successful : now perform import !
$options = array('file_encoding' => PluginDatainjectionBackend::ENCODING_AUTO, 'webservice' => true, 'original_filename' => $params['uri'], 'unique_filename' => $filename, 'mode' => PluginDatainjectionModel::PROCESS, 'delete_file' => false, 'protocol' => $protocol);
//The Webservice protocol used
$results = array();
$response = $model->processUploadedFile($options);
if (!PluginWebservicesMethodCommon::isError($protocol, $response)) {
$engine = new PluginDatainjectionEngine($model, $additional_infos, $params['entities_id']);
//Remove first line if header is present
$first = true;
foreach ($model->injectionData->getDatas() as $id => $data) {
if ($first && $model->getSpecificModel()->isHeaderPresent()) {
$first = false;
} else {
$results[] = $engine->injectLine($data[0], $id);
}
}
$model->cleanData();
return $results;
}
return $response;
}