function InitFeedback($_userInitiated = true)
{
global $USER;
Server::InitDataBlock(array("DBCONFIG"));
if (empty(Server::$Configuration->Database["gl_fb"])) {
return;
}
$cid = $USER->Browsers[0]->GetLastActiveChatId();
if ($_userInitiated || !empty($cid)) {
if ($_userInitiated || Feedback::GetByChatId($cid) == null) {
$langparam = isset($_GET["el"]) ? "&el=" . $_GET["el"] : "";
$value = "0;" . base64_encode(LIVEZILLA_URL . "feedback.php?cid=" . Encoding::Base64UrlEncode($cid) . $langparam);
$fovl = new OverlayBox(CALLER_USER_ID, CALLER_BROWSER_ID, $value);
$fovl->Id = md5($cid . CALLER_USER_ID . CALLER_BROWSER_ID);
$fovl->Save();
$fovl->SetStatus(false);
}
}
}
static function TriggerEvents()
{
if (count(Server::$Events) == 0) {
return;
}
$actionData = "";
$url = VisitorMonitoring::$Browser->History[count(VisitorMonitoring::$Browser->History) - 1];
$previous = count(VisitorMonitoring::$Browser->History) > 1 ? VisitorMonitoring::$Browser->History[count(VisitorMonitoring::$Browser->History) - 2]->Url->GetAbsoluteUrl() : "";
foreach (Server::$Events->Events as $event) {
if (!$event->IsActive || empty($url)) {
continue;
}
$urlor = count($event->FunnelUrls) == 0 && $event->MatchesURLCriterias($url->Url->GetAbsoluteUrl(), $url->Referrer->GetAbsoluteUrl(), $previous, time() - $url->Entrance);
$urlfunnel = count($event->FunnelUrls) > 0 && $event->MatchesURLFunnelCriterias(VisitorMonitoring::$Browser->History);
$global = $event->MatchesGlobalCriterias(count(VisitorMonitoring::$Browser->History), VisitorMonitoring::$Visitor->ExitTime - VisitorMonitoring::$Visitor->FirstActive, VisitorMonitoring::$Visitor->HasAcceptedChatRequest, VisitorMonitoring::$Visitor->HasDeclinedChatRequest, VisitorMonitoring::$Visitor->WasInChat(), VisitorMonitoring::$Browser->Query, VisitorMonitoring::$IsMobile || VisitorMonitoring::$IsTablet, VisitorMonitoring::$Visitor->GeoCountryISO2);
if ($global && ($urlfunnel || $urlor)) {
foreach (array($event->Goals, $event->Actions) as $elements) {
foreach ($elements as $action) {
$EventTrigger = new EventTrigger(CALLER_USER_ID, CALLER_BROWSER_ID, $action->Id, time(), 1);
$EventTrigger->Load();
$aexists = $action->Exists(CALLER_USER_ID, CALLER_BROWSER_ID);
if (!$EventTrigger->Exists || $EventTrigger->Exists && $event->MatchesTriggerCriterias($EventTrigger)) {
if (!$aexists) {
if ($event->SaveInCookie) {
if (!Is::Null(Cookie::Get("ea_" . $action->Id))) {
continue;
} else {
Cookie::Set("ea_" . $action->Id, time());
}
}
$EventTrigger->Save($event->Id);
if ($action->Type < 2) {
foreach ($action->GetInternalReceivers() as $user_id) {
$intaction = new EventActionInternal($user_id, $EventTrigger->Id);
$intaction->Save();
}
} else {
if ($action->Type == 2 && !defined("EVENT_INVITATION")) {
$sender = getActionSender($action->Invitation->Senders, true);
Server::InitDataBlock(array("GROUPS"));
if (!empty($sender) && !empty(Server::$Groups[$sender->GroupId]) && Server::$Groups[$sender->GroupId]->IsHumanAvailable(false) && !(VisitorMonitoring::$Browser->ChatRequest != null && !VisitorMonitoring::$Browser->ChatRequest->Closed) && !VisitorMonitoring::$Visitor->IsInChat(false, null, true)) {
define("EVENT_INVITATION", true);
$chatrequest = new ChatRequest($sender->UserSystemId, $sender->GroupId, CALLER_USER_ID, CALLER_BROWSER_ID, getActionText($sender, $action));
$chatrequest->EventActionId = $action->Id;
$chatrequest->Save();
if (!$chatrequest->Displayed) {
VisitorMonitoring::$Browser->ForceUpdate();
}
VisitorMonitoring::$Browser->ChatRequest = $chatrequest;
}
} else {
if ($action->Type == 3 && !defined("EVENT_ALERT")) {
define("EVENT_ALERT", true);
$alert = new Alert(CALLER_USER_ID, CALLER_BROWSER_ID, $action->Value);
$alert->EventActionId = $action->Id;
$alert->Save();
VisitorMonitoring::$Browser->LoadAlerts();
} else {
if ($action->Type == 4 && !defined("EVENT_WEBSITE_PUSH")) {
define("EVENT_WEBSITE_PUSH", true);
$sender = getActionSender($action->WebsitePush->Senders, false);
$websitepush = new WebsitePush($sender->UserSystemId, $sender->GroupId, CALLER_USER_ID, CALLER_BROWSER_ID, getActionText($sender, $action), $action->WebsitePush->Ask, $action->WebsitePush->TargetURL);
$websitepush->EventActionId = $action->Id;
$websitepush->Save();
VisitorMonitoring::$Browser->LoadWebsitePush();
} else {
if ($action->Type == 5 && !defined("EVENT_OVERLAY_BOX")) {
define("EVENT_OVERLAY_BOX", true);
$overlaybox = new OverlayBox(CALLER_USER_ID, CALLER_BROWSER_ID, $action->Value);
$overlaybox->EventActionId = $action->Id;
$overlaybox->Save();
VisitorMonitoring::$Browser->LoadOverlayBoxes();
} else {
if ($action->Type == 9 && STATS_ACTIVE) {
Server::$Statistic->ProcessAction(ST_ACTION_GOAL, array(CALLER_USER_ID, $action->Id, VisitorMonitoring::$Visitor->Visits == 1 ? 1 : 0, VisitorMonitoring::$Browser->GetQueryId(Cookie::Get("sp"), null, 255, true)));
}
}
}
}
}
}
}
}
if ($EventTrigger->Exists && $aexists) {
$EventTrigger->Update();
}
}
}
}
}
return $actionData;
}