$db = new MySQL_Access('pxm');
if ($_POST['submitted'] == 'reply') {
$subject = trim($_POST['subject']);
$message = trim($_POST['message']);
$number = trim($_POST['n']);
$email = urldecode(trim($_POST['e']));
if ($message == '') {
$notValid = 'ERROR: Missing Required Fields.';
} else {
if (strlen($message) > $max_chars) {
$notValid = 'ERROR: Message Exceeds ' . $max_chars . ' Characters.';
} else {
if (!ctype_alnum($number)) {
$notValid = "ERROR: Ticket Number is Invalid.";
} else {
$message = $db->EscStr($message);
$db->Query("INSERT INTO tickets VALUES('','{$number}','{$email}','{$subject}','{$message}','1',NOW())");
$date = date('F j, Y, g:i a');
$host = get_ticket_host($subject);
$headers = "From: {$host} <*****@*****.**>";
$subject = "{$host} request received.";
$message = "We received your request for support on: {$date}\n\n";
$message .= "Your Ticket history: http://planetxmail.com/clientreply.php?n={$number}\n\n";
$message .= "We will respond to your question as soon as we can.\n\n";
$message .= "Thank you,\n";
$message .= "{$host} Team";
@mail($email, $subject, $message, $headers);
$html = rawurlencode('<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8" />
if (strlen($message) > $max_chars) {
$notValid = "ERROR: Message exceeds {$max_chars} Characters.";
} else {
if (!$turingkey->validate()) {
$notValid = 'ERROR: You have ' . $turingkey->time_limit . ' seconds before Turing Key Expires.';
} else {
if ($banned) {
$notValid = $banned;
} else {
if ($notValid = EmailFormat($email)) {
} else {
if (strlen($summary) > 40) {
$summary = substr($summary, 0, 40);
}
$subject = "{$site} {$username} {$summary}";
$subject = $db->EscStr($subject);
$message = $db->EscStr($message);
$number = substr(sha1(microtime(1) . $email), 0, 8);
$db->Query("INSERT INTO tickets VALUES('','{$number}','{$email}','{$subject}','{$message}','1',NOW())");
$date = date('F j, Y, g:i a');
$host = get_ticket_host($site);
$headers = "From: {$host} <*****@*****.**>";
$subject = "{$host} Ticket Request Received.";
$message = "We received your request for support on: {$date}\n\n";
$message .= "Your Ticket history: http://planetxmail.com/clientreply.php?n={$number}\n\n";
$message .= "We will respond to your question as soon as we can.\n\n";
$message .= "Thank you,\n";
$message .= "{$host} Team";
$ticketlink = "http://planetxmail.com/clientreply.php?n={$number}";
@mail($email, $subject, $message, $headers);
@mail('*****@*****.**', $subject, $message, $headers);
