public function ticket_type()
{
$md = Masterdata::where('id', '=', $this->ticket_type_id)->get()->first();
if (!is_null($md)) {
return $md->name;
}
}
public function viewStatus($id)
{
$name = Masterdata::where('id', '=', $id)->get()->first();
if (!is_null($name)) {
return $name->name;
}
}
public static function getId($name, $type)
{
$id = Masterdata::where('name', '=', $name)->where('type', '=', $type)->first();
if (!is_null($id)) {
return $id->id;
} else {
return null;
}
}
public function ticket($thread_id)
{
$data['ticket_type'] = Masterdata::where('type', '=', 'ticket_type')->get();
$data['team_type'] = Masterdata::where('type', '=', 'customer_activation_process')->get();
$data['complaints'] = Masterdata::where('type', '=', 'complaint')->get();
$data['list'] = MailSupport::where('thread_id', $thread_id)->orderBy('time', 'ASC')->get()->first();
$data['mails'] = MailSupport::where('thread_id', $thread_id)->orderBy('time', 'ASC')->get();
$data['team_list'] = Masterdata::where('type', '=', 'customer_activation_process')->get();
//return View::make('support.mailSupport.ticket', $data);
return View::make('support.mailSupport.ticket1', $data);
}
public function ticket_type()
{
$md = Masterdata::where('type', '=', 'customer_activation_process')->get();
return $md;
}
public function statuslist()
{
$statuslist = Masterdata::where('type', '=', 'ticket_status')->get();
return $statuslist;
}
