GLPI is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with GLPI. If not, see <http://www.gnu.org/licenses/>.
--------------------------------------------------------------------------
*/
/** @file
* @brief
*/
include '../inc/includes.php';
Session::checkRight("config", "w");
Html::header(MailCollector::getTypeName(2), $_SERVER['PHP_SELF'], "config", "mailcollector");
if (!Toolbox::canUseImapPop()) {
echo "<div class='center'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='2'>" . _n('Receiver', 'Receivers', 2) . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td class='center red'>" . __('Your PHP parser was compiled without the IMAP functions');
echo "</td></tr></table>";
echo "</div>";
Html::footer();
exit;
} else {
$mailcollector = new MailCollector();
$mailcollector->title();
Search::show('MailCollector');
Html::footer();
}
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with GLPI. If not, see <http://www.gnu.org/licenses/>.
--------------------------------------------------------------------------
*/
/** @file
* @brief
*/
include '../inc/includes.php';
Session::checkRight("config", READ);
if (!isset($_GET["id"])) {
$_GET["id"] = "";
}
$mailgate = new MailCollector();
if (isset($_POST["add"])) {
$mailgate->check(-1, CREATE, $_POST);
if ($newID = $mailgate->add($_POST)) {
Event::log($newID, "mailcollector", 4, "setup", sprintf(__('%1$s adds the item %2$s'), $_SESSION["glpiname"], $_POST["name"]));
if ($_SESSION['glpibackcreated']) {
Html::redirect($mailgate->getFormURL() . "?id=" . $newID);
}
}
Html::back();
} else {
if (isset($_POST["purge"])) {
$mailgate->check($_POST['id'], PURGE);
$mailgate->delete($_POST, 1);
Event::log($_POST["id"], "mailcollector", 4, "setup", sprintf(__('%s purges an item'), $_SESSION["glpiname"]));
$mailgate->redirectToList();
/**
* Get footer to add to content
**/
function getContentFooter()
{
if (MailCollector::getNumberOfActiveMailCollectors()) {
return self::FOOTERTAG . ' ' . __('To answer by email, write under this line') . ' ' . self::FOOTERTAG;
}
return '';
}
$data = Toolbox::getURLContent($url);
if (!empty($data)) {
echo "_OK";
} else {
echo "_PROBLEM";
$ok = false;
}
echo "\n";
} else {
echo "No CAS server\n";
}
/// Check mailcollectors
$mailcollectors = getAllDatasFromTable('glpi_mailcollectors', '`is_active`=1');
if (count($mailcollectors)) {
echo "Check mail collectors:";
$mailcol = new MailCollector();
foreach ($mailcollectors as $mc) {
echo " " . $mc['name'];
if ($mailcol->getFromDB($mc['id'])) {
$mailcol->connect();
if ($mailcol->marubox) {
echo "_OK";
} else {
echo "_PROBLEM";
$ok = false;
}
echo "\n";
$mailcol->close_mailbox();
}
}
} else {
/**
* Print the config form for connections
*
* @return Nothing (display)
**/
function showFormHelpdesk()
{
global $DB, $CFG_GLPI;
if (!self::canView()) {
return false;
}
$canedit = Config::canUpdate();
if ($canedit) {
echo "<form name='form' action=\"" . Toolbox::getItemTypeFormURL(__CLASS__) . "\" method='post'>";
}
echo "<div class='center spaced' id='tabsbody'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='4'>" . __('Assistance') . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td width='30%'>" . __('Step for the hours (minutes)') . "</td>";
echo "<td width='20%'>";
Dropdown::showNumber('time_step', array('value' => $CFG_GLPI["time_step"], 'min' => 30, 'max' => 60, 'step' => 30, 'toadd' => array(1 => 1, 5 => 5, 10 => 10, 15 => 15, 20 => 20)));
echo "</td>";
echo "<td width='30%'>" . __('Limit of the schedules for planning') . "</td>";
echo "<td width='20%'>";
Dropdown::showHours('planning_begin', array('value' => $CFG_GLPI["planning_begin"]));
echo " -> ";
Dropdown::showHours('planning_end', array('value' => $CFG_GLPI["planning_end"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Default file size limit imported by the mails receiver') . "</td><td>";
MailCollector::showMaxFilesize('default_mailcollector_filesize_max', $CFG_GLPI["default_mailcollector_filesize_max"]);
echo "</td>";
echo "<td>" . __('Use rich text for helpdesk') . "</td><td>";
$id = 'alert' . mt_rand();
$param['on_change'] = '$("#' . $id . '").html("");
if ($(this).val() == 0) {
$("#' . $id . '").html("<br>' . __('You will lose the formatting of your data') . '");
}';
Dropdown::showYesNo("use_rich_text", $CFG_GLPI["use_rich_text"], -1, $param);
echo "<span class='red' id='" . $id . "'></span>";
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Default heading when adding a document to a ticket') . "</td><td>";
DocumentCategory::dropdown(array('value' => $CFG_GLPI["documentcategories_id_forticket"], 'name' => "documentcategories_id_forticket"));
echo "</td>";
echo "<td>" . __('By default, a software may be linked to a ticket') . "</td><td>";
Dropdown::showYesNo("default_software_helpdesk_visible", $CFG_GLPI["default_software_helpdesk_visible"]);
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Keep tickets when purging hardware in the inventory') . "</td><td>";
Dropdown::showYesNo("keep_tickets_on_delete", $CFG_GLPI["keep_tickets_on_delete"]);
echo "</td><td>" . __('Show personnal information in new ticket form (simplified interface)');
echo "</td><td>";
Dropdown::showYesNo('use_check_pref', $CFG_GLPI['use_check_pref']);
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Allow anonymous ticket creation (helpdesk.receiver)') . "</td><td>";
Dropdown::showYesNo("use_anonymous_helpdesk", $CFG_GLPI["use_anonymous_helpdesk"]);
echo "</td><td>" . __('Allow anonymous followups (receiver)') . "</td><td>";
Dropdown::showYesNo("use_anonymous_followups", $CFG_GLPI["use_anonymous_followups"]);
echo "</td></tr>";
echo "</table>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='7'>" . __('Matrix of calculus for priority');
echo "<input type='hidden' name='_matrix' value='1'></th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td class='b right' colspan='2'>" . __('Impact') . "</td>";
for ($impact = 5; $impact >= 1; $impact--) {
echo "<td class='center'>" . Ticket::getImpactName($impact) . '<br>';
if ($impact == 3) {
$isimpact[3] = 1;
echo "<input type='hidden' name='_impact_3' value='1'>";
} else {
$isimpact[$impact] = ($CFG_GLPI['impact_mask'] & 1 << $impact) > 0;
Dropdown::showYesNo("_impact_{$impact}", $isimpact[$impact]);
}
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td class='b' colspan='2'>" . __('Urgency') . "</td>";
for ($impact = 5; $impact >= 1; $impact--) {
echo "<td> </td>";
}
echo "</tr>";
for ($urgency = 5; $urgency >= 1; $urgency--) {
echo "<tr class='tab_bg_1'>";
echo "<td>" . Ticket::getUrgencyName($urgency) . " </td>";
echo "<td>";
if ($urgency == 3) {
$isurgency[3] = 1;
echo "<input type='hidden' name='_urgency_3' value='1'>";
} else {
$isurgency[$urgency] = ($CFG_GLPI['urgency_mask'] & 1 << $urgency) > 0;
Dropdown::showYesNo("_urgency_{$urgency}", $isurgency[$urgency]);
}
echo "</td>";
for ($impact = 5; $impact >= 1; $impact--) {
$pri = round(($urgency + $impact) / 2);
if (isset($CFG_GLPI['priority_matrix'][$urgency][$impact])) {
$pri = $CFG_GLPI['priority_matrix'][$urgency][$impact];
}
if ($isurgency[$urgency] && $isimpact[$impact]) {
$bgcolor = $_SESSION["glpipriority_{$pri}"];
echo "<td class='center' bgcolor='{$bgcolor}'>";
Ticket::dropdownPriority(array('value' => $pri, 'name' => "_matrix_{$urgency}_{$impact}"));
echo "</td>";
} else {
echo "<td><input type='hidden' name='_matrix_{$urgency}_{$impact}' value='{$pri}'>\n </td>";
}
}
echo "</tr>\n";
}
if ($canedit) {
echo "<tr class='tab_bg_2'>";
echo "<td colspan='7' class='center'>";
echo "<input type='submit' name='update' class='submit' value=\"" . _sx('button', 'Save') . "\">";
echo "</td></tr>";
}
echo "</table></div>";
Html::closeForm();
}
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with GLPI. If not, see <http://www.gnu.org/licenses/>.
--------------------------------------------------------------------------
*/
/** @file
* @brief
*/
include '../inc/includes.php';
Session::checkRight("config", "r");
if (!isset($_GET["id"])) {
$_GET["id"] = "";
}
$mailgate = new MailCollector();
if (isset($_POST["add"])) {
$mailgate->check(-1, 'w', $_POST);
$newID = $mailgate->add($_POST);
Event::log($newID, "mailcollector", 4, "setup", sprintf(__('%1$s adds the item %2$s'), $_SESSION["glpiname"], $_POST["name"]));
Html::back();
} else {
if (isset($_POST["delete"])) {
$mailgate->check($_POST['id'], 'd');
$mailgate->delete($_POST);
Event::log($_POST["id"], "mailcollector", 4, "setup", sprintf(__('%s purges an item'), $_SESSION["glpiname"]));
$mailgate->redirectToList();
} else {
if (isset($_POST["update"])) {
$mailgate->check($_POST['id'], 'w');
$mailgate->update($_POST);
/**
* Cron action on mailgate : retrieve mail and create tickets
*
* @return -1 : done but not finish 1 : done with success
**/
static function cronMailgate($task)
{
global $DB;
NotImportedEmail::deleteLog();
$query = "SELECT *\n FROM `glpi_mailcollectors`\n WHERE `is_active` = '1'";
if ($result = $DB->query($query)) {
$max = $task->fields['param'];
if ($DB->numrows($result) > 0) {
$mc = new MailCollector();
while ($max > 0 && ($data = $DB->fetch_assoc($result))) {
$mc->maxfetch_emails = $max;
$task->log("Collect mails from " . $data["host"] . "\n");
$message = $mc->collect($data["id"]);
$task->log("{$message}\n");
$task->addVolume($mc->fetch_emails);
$max -= $mc->fetch_emails;
}
}
if ($max == $task->fields['param']) {
return 0;
// Nothin to do
} else {
if ($max > 0) {
return 1;
// done
}
}
return -1;
// still messages to retrieve
}
return 0;
}
/**
* @since version 0.85
*
* @see CommonDBTM::processMassiveActionsForOneItemtype()
**/
static function processMassiveActionsForOneItemtype(MassiveAction $ma, CommonDBTM $item, array $ids)
{
switch ($ma->getAction()) {
case 'delete_email':
case 'import_email':
if (!$item->canUpdate()) {
$ma->itemDone($item->getType(), $ids, MassiveAction::ACTION_NORIGHT);
} else {
$input = $ma->getInput();
if (count($ids)) {
$mailcollector = new MailCollector();
if ($ma->getAction() == 'delete_email') {
$mailcollector->deleteOrImportSeveralEmails($ids, 0);
} else {
$mailcollector->deleteOrImportSeveralEmails($ids, 1, $input['entities_id']);
}
}
$ma->itemDone($item->getType(), $ids, MassiveAction::ACTION_OK);
}
return;
}
parent::processMassiveActionsForOneItemtype($ma, $item, $ids);
}
$item->delete(array('id' => $key, '_replace_by' => $newid));
}
}
}
}
break;
case 'delete_email':
case 'import_email':
$emails_ids = array();
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$emails_ids[$key] = $key;
}
}
if (!empty($emails_ids)) {
$mailcollector = new MailCollector();
if ($_POST["action"] == 'delete_email') {
$mailcollector->deleteOrImportSeveralEmails($emails_ids, 0);
} else {
$mailcollector->deleteOrImportSeveralEmails($emails_ids, 1, $_POST['entities_id']);
}
}
break;
default:
// Plugin specific actions
$split = explode('_', $_POST["action"]);
if ($split[0] == 'plugin' && isset($split[1])) {
// Normalized name plugin_name_action
// Allow hook from any plugin on any (core or plugin) type
doOneHook($split[1], 'MassiveActionsProcess', $_POST);
} else {
/**
* @see CommonDBTM::doSpecificMassiveActions()
**/
function doSpecificMassiveActions($input = array())
{
$res = array('ok' => 0, 'ko' => 0, 'noright' => 0);
switch ($input['action']) {
case 'delete_email':
case 'import_email':
if (!static::canCreate()) {
$res['noright']++;
} else {
$emails_ids = array();
foreach ($input["item"] as $key => $val) {
if ($val == 1) {
$emails_ids[$key] = $key;
}
}
if (count($emails_ids)) {
$mailcollector = new MailCollector();
if ($input["action"] == 'delete_email') {
$mailcollector->deleteOrImportSeveralEmails($emails_ids, 0);
} else {
$mailcollector->deleteOrImportSeveralEmails($emails_ids, 1, $input['entities_id']);
}
}
$res['ok']++;
}
break;
default:
return parent::doSpecificMassiveActions($input);
}
return $res;
}
/**
* Print the config form for connections
*
* @return Nothing (display)
**/
function showFormHelpdesk()
{
global $DB, $LANG, $CFG_GLPI;
if (!haveRight("config", "w")) {
return false;
}
echo "<form name='form' action=\"" . getItemTypeFormURL(__CLASS__) . "\" method='post'>";
echo "<div class='center' id='tabsbody'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='4'>" . $LANG['title'][24] . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . $LANG['setup'][612] . " :</td><td>";
Dropdown::showYesNo("is_ticket_category_mandatory", $CFG_GLPI["is_ticket_category_mandatory"]);
echo "</td><td>" . $LANG['setup'][148] . " :</td><td>";
Dropdown::showInteger('time_step', $CFG_GLPI["time_step"], 30, 60, 30, array(5 => 5, 10 => 10, 15 => 15, 20 => 20));
echo " " . $LANG['job'][22];
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . $LANG['setup'][610] . " :</td><td>";
Dropdown::showYesNo("is_ticket_title_mandatory", $CFG_GLPI["is_ticket_title_mandatory"]);
echo "</td><td>" . $LANG['setup'][223] . " :</td><td>";
Dropdown::showHours('planning_begin', $CFG_GLPI["planning_begin"]);
echo " -> ";
Dropdown::showHours('planning_end', $CFG_GLPI["planning_end"]);
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td> " . $LANG['setup'][611] . " :</td><td>";
Dropdown::showYesNo("is_ticket_content_mandatory", $CFG_GLPI["is_ticket_content_mandatory"]);
echo "</td><td>" . $LANG['mailgate'][7] . " (" . $LANG['setup'][46] . ") :</td><td>";
MailCollector::showMaxFilesize('default_mailcollector_filesize_max', $CFG_GLPI["default_mailcollector_filesize_max"]);
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td> " . $LANG['setup'][52] . " :</td><td>";
$autoassign = array(NO_AUTO_ASSIGN => $LANG['choice'][0], AUTO_ASSIGN_HARDWARE_CATEGORY => $LANG['setup'][51], AUTO_ASSIGN_CATEGORY_HARDWARE => $LANG['setup'][50]);
Dropdown::showFromArray('auto_assign_mode', $autoassign, array('value' => $CFG_GLPI["auto_assign_mode"]));
echo "</td><td>" . $LANG['setup'][409] . " :</td><td>";
Dropdown::show('DocumentCategory', array('value' => $CFG_GLPI["documentcategories_id_forticket"], 'name' => "documentcategories_id_forticket"));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . $LANG['entity'][18] . " :</td><td>";
Dropdown::showInteger('autoclose_delay', $CFG_GLPI['autoclose_delay'], 0, 99, 1, array(-10 => $LANG['setup'][307]));
echo " " . $LANG['stats'][31] . "</td>";
echo "<td>" . $LANG['setup'][608] . " :</td><td>";
Dropdown::showYesNo("default_software_helpdesk_visible", $CFG_GLPI["default_software_helpdesk_visible"]);
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . $LANG['tracking'][37] . " :</td><td>";
Dropdown::showYesNo("keep_tickets_on_delete", $CFG_GLPI["keep_tickets_on_delete"]);
echo "</td><td>" . $LANG['setup'][219] . " :</td><td>";
Dropdown::showYesNo("use_anonymous_helpdesk", $CFG_GLPI["use_anonymous_helpdesk"]);
echo "</td></tr>";
echo "</table><br>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='7'>" . $LANG['help'][1];
echo "<input type='hidden' name='_matrix' value='1'></th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td class='b right' colspan='2'>" . $LANG['joblist'][30] . " :</td>";
for ($impact = 5, $msg = 47; $impact >= 1; $impact--, $msg++) {
echo "<td>" . $LANG['help'][$msg] . " : ";
if ($impact == 3) {
$isimpact[3] = 1;
echo "<input type='hidden' name='_impact_3' value='1'>";
} else {
$isimpact[$impact] = ($CFG_GLPI['impact_mask'] & 1 << $impact) > 0;
Dropdown::showYesNo("_impact_{$impact}", $isimpact[$impact]);
}
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td class='b' colspan='2'>" . $LANG['joblist'][29] . " :</td>";
for ($impact = 5, $msg = 47; $impact >= 1; $impact--, $msg++) {
echo "<td> </td>";
}
echo "</tr>";
for ($urgency = 5, $msg = 42; $urgency >= 1; $urgency--, $msg++) {
echo "<tr class='tab_bg_1'>";
echo "<td>" . $LANG['help'][$msg] . " :</td>";
echo "<td>";
if ($urgency == 3) {
$isurgency[3] = 1;
echo "<input type='hidden' name='_urgency_3' value='1'>";
} else {
$isurgency[$urgency] = ($CFG_GLPI['urgency_mask'] & 1 << $urgency) > 0;
Dropdown::showYesNo("_urgency_{$urgency}", $isurgency[$urgency]);
}
echo "</td>";
for ($impact = 5; $impact >= 1; $impact--) {
$pri = round(($urgency + $impact) / 2);
if (isset($CFG_GLPI['priority_matrix'][$urgency][$impact])) {
$pri = $CFG_GLPI['priority_matrix'][$urgency][$impact];
}
if ($isurgency[$urgency] && $isimpact[$impact]) {
$bgcolor = $_SESSION["glpipriority_{$pri}"];
echo "<td bgcolor='{$bgcolor}'>";
Ticket::dropdownPriority("_matrix_{$urgency}_{$impact}", $pri);
echo "</td>";
} else {
echo "<td><input type='hidden' name='_matrix_{$urgency}_{$impact}' value='{$pri}'></td>";
}
}
echo "</tr>\n";
}
echo "<tr class='tab_bg_2'>";
echo "<td colspan='7' class='center'>";
echo "<input type='hidden' name='id' value='" . $CFG_GLPI["id"] . "'>";
echo "<input type='submit' name='update' class='submit' value=\"" . $LANG['buttons'][2] . "\">";
echo "</td></tr>";
echo "</table></div>";
echo "</form>";
}
/**
* @see RuleCollection::canList()
**/
function canList()
{
return static::canView() && Toolbox::canUseImapPop() && MailCollector::getNumberOfMailCollectors();
}
// Purpose of file:
// ----------------------------------------------------------------------
define('GLPI_ROOT', '..');
include GLPI_ROOT . "/inc/includes.php";
header("Content-Type: text/html; charset=UTF-8");
header_nocache();
if (!isset($_POST["id"])) {
exit;
}
if (!isset($_REQUEST['glpi_tab'])) {
exit;
}
if (empty($_POST["id"])) {
$_POST["id"] = -1;
}
$collector = new MailCollector();
if ($_POST['id'] > 0 && $collector->can($_POST['id'], 'r')) {
switch ($_REQUEST['glpi_tab']) {
case -1:
$collector->showGetMessageForm($_POST['id']);
Plugin::displayAction($collector, $_REQUEST['glpi_tab']);
break;
case 12:
Log::showForItem($collector);
break;
default:
if (!Plugin::displayAction($collector, $_REQUEST['glpi_tab'])) {
$collector->showGetMessageForm($_POST['id']);
}
break;
}
function canList()
{
return $this->canView() && canUseImapPop() && MailCollector::getNumberOfMailCollectors();
}
