?>
</option>
<?php
}
?>
</select>
<?php
} else {
?>
<span style='color:<?php
echo FSS_Helper::escape($this->ticket->pcolor);
?>
'>
<?php
echo FSS_Translate_Helper::TrF('title', $this->ticket->priority, $this->ticket->ptl);
?>
</span>
<?php
}
?>
</td>
<?php
FSS_Table::ColEnd();
}
?>
<?php
FSS_Table::TableClose();
$grouping = "";
$open = false;
}
if (!array_key_exists($status->id, $counts)) {
continue;
}
if ($counts[$status->id] < 1) {
continue;
}
$output++;
?>
<li>
<a href="<?php
echo FSSRoute::_('index.php?option=com_fss&view=ticket&layout=support&tickets=' . $status->id);
?>
">
<?php
echo FSS_Translate_Helper::TrF("userdisp", $status->title, $status->translation) . " (" . $counts[$status->id] . ")";
?>
</a>
</li>
<?php
}
?>
<?php
if ($output == 0) {
?>
<li>
<?php
echo JText::_('YOU_CURRENTLY_HAVE_NO_SUPPORT_TICKETS');
?>
</li>
<?php
echo $pri['title'];
?>
</option>
<?php
}
?>
</select>
</form>
<?php
} else {
?>
<span style='color:<?php
echo $this->ticket['pcolor'];
?>
'><?php
echo FSS_Translate_Helper::TrF('title', $this->ticket['pri'], $this->ticket['ptr']);
?>
</span>
<?php
}
?>
</td>
<?php
}
?>
<?php
$mc->End();
?>
<?php
echo $tab_style;
?>
><table class='table table-bordered table-ticketborders table-condensed'>
<?php
$this->listHeader();
?>
<?php
foreach ($this->tickets as $ticket) {
?>
<?php
$ticket->status = FSS_Translate_Helper::TrF('title', $ticket->status, $ticket->str);
$ticket->department = FSS_Translate_Helper::TrF('title', $ticket->department, $ticket->dtr);
$ticket->priority = FSS_Translate_Helper::TrF('title', $ticket->priority, $ticket->ptl);
$ticket->category = FSS_Translate_Helper::TrF('title', $ticket->category, $ticket->ctr);
$ticket->product = FSS_Translate_Helper::TrF('title', $ticket->product, $ticket->prtr);
?>
<?php
if (SupportUsers::getSetting("group_products")) {
if ($ticket->prod_id != $grp_prod) {
if ($grp_open == 1) {
echo "</table></div>";
}
$grp_open = 0;
echo $this->grouping("prod", $ticket->product, $ticket);
$grp_prod = $ticket->prod_id;
$grp_dept = -1;
$grp_cat = -1;
$grp_group = -1;
}
