function in()
{
$current_user = JFactory::getUser()->id;
$manager = FSS_Permission::auth("fss.ticket_admin.ooo", "com_fss.support_admin", JFactory::getUser()->id);
$user_id = FSS_Input::getInt('user_id');
if (!$manager && $current_user != $user_id) {
return $this->cancel();
}
// update the current users setting
$values = SupportUsers::getAllSettings($user_id);
$values->out_of_office = 0;
SupportUsers::updateUserSettings($values, $user_id);
JFactory::getApplication()->redirect(FSSRoute::_("index.php?option=com_fss&view=admin_support&layout=listhandlers", false));
}
function display($tpl = null)
{
$layout = FSS_Input::getCmd('layout');
if ($layout == "support") {
return JFactory::getApplication()->redirect(FSSRoute::_('index.php?option=com_fss&view=admin_support', false));
}
if ($layout == "content") {
return JFactory::getApplication()->redirect(FSSRoute::_('index.php?option=com_fss&view=admin_content', false));
}
if ($layout == "moderate") {
return JFactory::getApplication()->redirect(FSSRoute::_('index.php?option=com_fss&view=admin_moderate', false));
}
if ($layout == "shortcut") {
return JFactory::getApplication()->redirect(FSSRoute::_('index.php?option=com_fss&view=admin_shortcut', false));
}
$can_view = false;
$view = array();
if (FSS_Permission::PermAnyContent()) {
$view[] = FSSRoute::_('index.php?option=com_fss&view=admin_content', false);
$can_view = true;
}
if (FSS_Permission::AdminGroups()) {
$view[] = FSSRoute::_('index.php?option=com_fss&view=admin_groups', false);
$can_view = true;
}
if (FSS_Permission::auth("fss.reports", "com_fss.reports")) {
$view[] = FSSRoute::_('index.php?option=com_fss&view=admin_report', false);
$can_view = true;
}
if (FSS_Permission::auth("fss.handler", "com_fss.support_admin")) {
$view[] = FSSRoute::_('index.php?option=com_fss&view=admin_support', false);
$can_view = true;
}
if (FSS_Permission::CanModerate()) {
$view[] = FSSRoute::_('index.php?option=com_fss&view=admin_moderate', false);
$can_view = true;
}
if (!$can_view) {
return FSS_Admin_Helper::NoPerm();
}
// if only 1 section visible, then view that section only
if (count($view) == 1) {
$mainframe = JFactory::getApplication();
$link = reset($view);
$mainframe->redirect($link);
}
$this->comments = new FSS_Comments(null, null);
$this->artcounts = FSS_ContentEdit::getArticleCounts();
parent::display();
}
function display($tpl = NULL)
{
$this->current_userid = JFactory::getUser()->id;
$this->userid = FSS_Input::getInt('user_id', $this->current_userid);
if (!FSS_Permission::auth("fss.ticket_admin.ooo", "com_fss.support_admin", JFactory::getUser()->id)) {
$this->userid = $this->current_userid;
}
$this->user = JFactory::getUser($this->userid);
$this->loadTicketList();
$values = SupportUsers::getAllSettings($this->userid);
if ($values->out_of_office) {
return $this->showUserOut();
} else {
return $this->showUserIn();
}
//
}
function display($tpl = null)
{
if (FSS_Settings::Get('support_only_admin_open')) {
return $this->noPermission("Access Denied", "CREATING_NEW_TICKETS_BY_USERS_IS_CURRENTLY_DISABLED");
}
if (!FSS_Permission::auth("fss.ticket.open", "com_fss.support_user")) {
return FSS_Helper::NoPerm();
}
$mainframe = JFactory::getApplication();
$user = JFactory::getUser();
$userid = $user->get('id');
$this->assign('userid', $userid);
$this->assign('email', '');
// defaults for blank ticket
$this->ticket = new stdClass();
$this->ticket->prodid = FSS_Input::getInt('prodid');
$this->ticket->deptid = FSS_Input::getInt('deptid');
$this->ticket->catid = FSS_Input::getInt('catid');
$this->ticket->priid = FSS_Input::getInt('priid');
$this->ticket->subject = FSS_Input::getString('subject');
$this->ticket->body = FSS_Input::getBBCode('body');
$this->errors['subject'] = '';
$this->errors['body'] = '';
$this->errors['cat'] = '';
$what = FSS_Input::getCmd('what');
// done with ticket, try and save, if not, display any errors
if ($what == "add") {
if ($this->saveTicket()) {
echo "Saved OK!";
exit;
$link = 'index.php?option=com_fss&view=ticket&layout=view&Itemid=' . FSS_Input::getInt('Itemid') . '&ticketid=' . $this->ticketid;
$mainframe->redirect($link);
return;
}
}
$this->product = $this->get('Product');
$this->dept = $this->get('Department');
$this->cats = SupportHelper::getCategories();
$this->pris = SupportHelper::getPriorities();
$this->support_user_attach = FSS_Settings::get('support_user_attach');
$this->fields = FSSCF::GetCustomFields(0, $prodid, $deptid);
parent::display();
}
function _buildQuery()
{
$query = "SELECT * FROM #__fss_announce ";
$where = array();
if (FSS_Permission::auth("core.edit", "com_fss.announce")) {
} else {
if (FSS_Permission::auth("core.edit.own", "com_fss.announce")) {
$where[] = " ( published = 1 OR author = {$this->content->userid} ) ";
} else {
$where[] = "published = 1";
}
}
// add language and access to query where
$db = JFactory::getDBO();
$where[] = 'language in (' . $db->Quote(JFactory::getLanguage()->getTag()) . ',' . $db->Quote('*') . ')';
$user = JFactory::getUser();
$where[] = 'access IN (' . implode(',', $user->getAuthorisedViewLevels()) . ')';
if (count($where) > 0) {
$query .= " WHERE " . implode(" AND ", $where);
}
$query .= " ORDER BY added DESC";
return $query;
}
?>
<span class="label"><?php
echo JText::_('INHERITED');
?>
</span>
<?php
}
?>
</td>
<td>
<?php
if (isset($rules->reports)) {
?>
<?php
if (FSS_Permission::auth("fss.reports", "com_fss.reports", $row->user_id)) {
?>
<span class="label label-success"><?php
echo JText::_('ALLOWED');
?>
</span>
<?php
} else {
?>
<span class="label label-important"><?php
echo JText::_('DENIED');
?>
</span>
<?php
}
?>
}
?>
</td>
<td>
<?php
echo $row->name;
?>
(<?php
echo $row->username;
?>
)<br /><?php
echo $row->email;
?>
<td>
<?php
if ($userid != $row->user_id || FSS_Permission::auth("fss.groups", "com_fss.groups")) {
?>
<a href='#' id='is_admin_<?php
echo (int) $row->user_id;
?>
' class='is_admin'>
<?php
echo $isadmin;
?>
</a>
<?php
} else {
?>
<img src="<?php
echo JURI::base();
defined('_JEXEC') or die;
echo FSS_Helper::PageStylePopup(true);
echo FSS_Helper::PageTitlePopup(JText::_("Select related article"));
?>
<form method="post" action="<?php
echo FSSRoute::x('&');
?>
" id="fssForm" name="fssForm">
<div class="pull-right">
<?php
echo $this->filter_html['published'];
?>
<?php
if (FSS_Permission::auth("core.edit", "com_fss.kb")) {
?>
<?php
echo $this->filter_html['userid'];
?>
<?php
}
?>
<?php
foreach ($this->fields[$this->pick_field]->filters as $filter) {
?>
<?php
echo $this->filter_html[$filter->field];
?>
<?php
<span id="captcha_cont"><?php
echo $this->captcha;
?>
</span>
<span class="help-inline"><?php
echo $this->errors['captcha'] ? $this->errors['captcha'] : FSS_Helper::HelpText("support_open_main_field_captcha");
?>
</span>
</div>
</div>
<?php
}
?>
<?php
if (FSS_Settings::get('support_choose_handler') == "user" || $this->admin_create > 0 && FSS_Settings::get('support_choose_handler') == "admin" || FSS_Settings::get('support_choose_handler') == "handlers" && FSS_Permission::auth("fss.handler", "com_fss.support_admin")) {
?>
<?php
if (count($this->handlers) > 1) {
?>
<div class="control-group cg-handler">
<label class="control-label"><?php
echo JText::_("HANDLER");
?>
</label>
<div class="controls">
<select class='input-large' id='handler' name='handler'>
<?php
if ($this->admin_create > 0) {
?>
static function getHandlersTicket($prodid, $deptid, $catid, $allownoauto = false, $assign_ticket = true, $explicit = false, $use_out_of_office = true)
{
$users = self::getHandlers($explicit, $use_out_of_office);
$okusers = array();
foreach ($users as $user) {
$perm_set = "fss.handler.view";
if (FSS_Permission::auth("fss.handler.assign.separate", "com_fss.support_admin", $user->id) && $assign_ticket) {
$perm_set = "fss.handler.assign";
}
if (FSS_Permission::auth("fss.handler.dontassign", "com_fss.support_admin", $user->id) && !$allownoauto) {
continue;
}
if ($prodid > 0 && !FSS_Permission::auth($perm_set . ".products", "com_fss.support_admin", $user->id)) {
if (!FSS_Permission::auth($perm_set . ".product." . $prodid, "com_fss.support_admin", $user->id)) {
continue;
}
}
if ($deptid > 0 && !FSS_Permission::auth($perm_set . ".departments", "com_fss.support_admin", $user->id)) {
if (!FSS_Permission::auth($perm_set . ".department." . $deptid, "com_fss.support_admin", $user->id)) {
continue;
}
}
//echo "Skip : Not department<br>";
if ($catid > 0 && !FSS_Permission::auth($perm_set . ".categories", "com_fss.support_admin", $user->id)) {
if (!FSS_Permission::auth($perm_set . ".category." . $catid, "com_fss.support_admin", $user->id)) {
continue;
}
}
//echo "Skip : Not category<br>";
$okusers[] = $user->id;
}
return $okusers;
}
'>
<img src='<?php
echo JURI::root(true);
?>
/components/com_fss/assets/images/support/groups_16.png'>
<?php
echo JText::_("GROUPS");
?>
</a>
</li>
<?php
}
?>
<?php
if (FSS_Permission::auth("fss.reports", "com_fss.reports")) {
?>
<li class="<?php
if ($this->view == "admin_report") {
echo "active";
}
?>
">
<a href='<?php
echo FSSRoute::_('index.php?option=com_fss&view=admin_report');
?>
'>
<img src='<?php
echo JURI::root(true);
?>
/components/com_fss/assets/images/support/report_16.png'>
function auth($item)
{
return FSS_Permission::auth($item, $this->getAsset());
}
static function AnyAdmin()
{
if (self::CanModerate()) {
return true;
}
if (self::AdminGroups()) {
return true;
}
if (self::PermAnyContent()) {
return true;
}
if (FSS_Permission::auth("fss.handler", "com_fss.support_admin")) {
return true;
}
if (FSS_Permission::auth("fss.reports", "com_fss.reports")) {
return true;
}
return false;
}
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'helper.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'comments.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'tickethelper.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'models' . DS . 'admin.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'models' . DS . 'ticket.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'support_ticket.php';
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'permission.php';
$db = JFactory::getDBO();
$listtype = $params->get('listtype');
$tickets_user_only = $params->get('tickets_user_only');
$tickets_closed_status = $params->get('tickets_closed_status');
$tickets_archived_status = $params->get('tickets_archived_status');
$tickets_show_my_tickets = $params->get('tickets_show_my_tickets');
$tickets_open_ticket = $params->get('tickets_open_ticket');
if ($listtype == "admin" || $listtype == "") {
if (FSS_Permission::CanModerate() || FSS_Permission::auth("fss.handler", "com_fss.support_admin")) {
$model = new FssModelAdmin();
$comments = new FSS_Comments(null, null);
$moderatecount = $comments->GetModerateTotal();
FSS_Helper::StylesAndJS();
require JModuleHelper::getLayoutPath('mod_fss_support');
} else {
$module->showtitle = 0;
$attribs['style'] = "hide_me";
}
} else {
if ($listtype == "user") {
$user = JFactory::getUser();
if ($user->id > 0) {
$model = new FssModelTicket();
FSS_Helper::StylesAndJS();
?>
" class="fssTip" title="<?php
echo JText::_('VIEW_TICKETS');
?>
"><i class="icon-new-tab"></i></a>
</div>
<?php
}
?>
<?php
echo $handler->status_count;
?>
</td>
<td>
<?php
if (FSS_Permission::auth("fss.ticket_admin.ooo", "com_fss.support_admin", JFactory::getUser()->id) || $handler->id == JFactory::getUser()->id) {
?>
<div class="pull-right">
<a href="<?php
echo FSSRoute::_("index.php?option=com_fss&view=admin_support&layout=outofoffice&user_id=" . $handler->id, false);
?>
" class="fssTip" title="<?php
echo JText::_('CHANGE_AVAILABILITY');
?>
">
<i class="icon-edit"></i>
</a>
</div>
<?php
}
?>
function display($tpl = null)
{
if (!FSS_Permission::auth("fss.view", "com_fss.faq")) {
return FSS_Helper::NoPerm();
}
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'content' . DS . 'faqs.php';
$this->content = new FSS_ContentEdit_FAQs();
$this->content->Init();
$model = $this->getModel();
$model->content = $this->content;
$mainframe = JFactory::getApplication();
$faqid = FSS_Input::getInt('faqid');
$aparams = FSS_Settings::GetViewSettingsObj('faqs');
if ($faqid > 0) {
$tmpl = FSS_Input::getCmd('tmpl');
$this->tmpl = $tmpl;
$this->setLayout("faq");
$faq = $this->get("Faq");
$this->faq = $faq;
if (!$this->faq) {
return JError::raiseWarning(404, JText::_('FAQ NOT FOUND'));
}
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'faq'))) {
$pathway->addItem(JText::_('FREQUENTLY_ASKED_QUESTIONS'), FSSRoute::_('index.php?option=com_fss&view=faq'));
}
$pathway->addItem($faq['title'], FSSRoute::_('&limitstart=&layout=&faqid=&catid=' . $faq['faq_cat_id']));
// FIX LINK
$pathway->addItem($faq['question']);
if (FSS_Settings::get('faq_use_content_plugins')) {
// apply plugins to article body
$dispatcher =& JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
$art->text = $faq['answer'];
$art->noglossary = 1;
$this->params = $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.faq', &$art, &$this->params, 0));
$faq['answer'] = $art->text;
}
// load tags
$db = JFactory::getDBO();
$qry = "SELECT * FROM #__fss_faq_tags WHERE faq_id IN (" . FSSJ3Helper::getEscaped($db, $faqid) . ") GROUP BY tag ORDER BY tag";
$db->setQuery($qry);
$rows = $db->loadObjectList();
$this->tags = array();
foreach ($rows as &$row) {
$id = $row->faq_id;
$this->tags[] = "<a href='" . FSSRoute::_('index.php?option=com_fss&view=faq&tag=' . urlencode($row->tag) . '&Itemid=' . FSS_Input::getInt('Itemid')) . "'>{$row->tag}</a>";
}
//$document = JFactory::getDocument();
//$document->setTitle(JText::_("FAQS") . ' - ' . $faq['title']);
if (FSS_Input::getCmd('tmpl') == "component") {
return parent::display("popup");
}
parent::display();
return;
}
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'faq'))) {
$pathway->addItem(JText::_('FREQUENTLY_ASKED_QUESTIONS'), FSSRoute::_('index.php?option=com_fss&view=faq'));
}
$hide_allfaqs = $aparams->get('hide_allfaqs', 0);
$show_featured = $aparams->get('show_featured', 0);
$hide_tags = $aparams->get('hide_tags', 0);
$hide_search = $aparams->get('hide_search', 0);
$view_mode = $aparams->get('view_mode', 'questionwithpopup');
$view_mode_cat = $aparams->get('view_mode_cat', 'list');
$view_mode_incat = $aparams->get('view_mode_incat', 'list');
$enable_pages = $aparams->get('enable_pages', 1);
$num_cat_colums = $aparams->get('num_cat_colums', 1);
if ($num_cat_colums < 1 && !$num_cat_colums) {
$num_cat_colums = 1;
}
if ($view_mode_cat != "list") {
$num_cat_colums = 1;
}
$catlist = $this->get("CatList");
$search = $this->get("Search");
$curcatdesc = $this->get("CurCatDesc");
$curcatimage = $this->get("CurCatImage");
$curcattitle = $this->get("CurCatTitle");
$curcatid = $this->get("CurCatID");
// Get data from the model
if ($curcatid == -4) {
return $this->listTags();
}
if ($curcatid == -5) {
$curcattitle = "Featured FAQs";
$curcatimage = "/components/com_fss/assets/images/featured.png";
}
$pagination = $this->get('Pagination');
$model = $this->getModel();
$search = $model->_search;
if ($search || $curcatid > 0 || FSS_Input::getInt('catid') != "" || FSS_Input::getString('tag') != "") {
$view_mode_cat = "";
}
if ($search) {
FSS_Helper::AllowCache();
}
$items = array();
if ($view_mode_cat == "inline" || $view_mode_cat == "accordian") {
//echo "Getting all data!<br>";
$alldata = $this->get("AllData");
if (FSS_Settings::get('faq_use_content_plugins_list')) {
// apply plugins to article body
$dispatcher = JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
foreach ($alldata as &$item) {
$art->text = $item['answer'];
$art->noglossary = 1;
$this->params = $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.faq', &$art, &$this->params, 0));
$item['answer'] = $art->text;
}
}
foreach ($catlist as &$cat) {
$catid = $cat['id'];
foreach ($alldata as $faq) {
if ($faq['faq_cat_id'] == $catid) {
$cat['faqs'][] = $faq;
}
}
}
// inline mode, so if we have featured faqs listed, load the data for those
$this->featured_faqs = $this->get('FeaturedFaqs');
} else {
$items = $this->get('Data');
if (FSS_Settings::get('faq_use_content_plugins_list')) {
// apply plugins to article body
$dispatcher =& JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
foreach ($items as &$item) {
$art->text = $item['answer'];
$art->noglossary = 1;
$this->params =& $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.faq', &$art, &$this->params, 0));
$item['answer'] = $art->text;
}
}
}
$showfaqs = true;
$showcats = true;
if (FSS_Input::getString('tag') != "") {
// got tag selected
$showfaqs = true;
$showcats = false;
$curcatid = -2;
$pathway = $mainframe->getPathway();
$pathway->addItem(JText::_("TAGS"), FSSRoute::_('index.php?option=com_fss&view=faq&catid=-4&Itemid=' . FSS_Input::getInt('Itemid')));
$pathway->addItem(FSS_Input::getString('tag'));
$curcattitle = FSS_Input::getString('tag');
// do we have a category specified???
} else {
if (FSS_Input::getInt('catid', '') == '' && FSS_Input::getInt('search', '') == '') {
// no cat specified
$showfaqs = false;
$curcatid = -2;
} else {
// got a cat specced
$pathway = $mainframe->getPathway();
$pathway->addItem($curcattitle);
$showcats = false;
}
}
// load tags
$faqids = array();
if ($items && is_array($items)) {
foreach ($items as &$item) {
$faqids[] = FSSJ3Helper::getEscaped($db, $item['id']);
}
}
$db = JFactory::getDBO();
$this->tags = array();
if (count($faqids) > 0) {
$qry = "SELECT * FROM #__fss_faq_tags WHERE faq_id IN (" . implode(", ", $faqids) . ") GROUP BY tag ORDER BY tag";
$db->setQuery($qry);
$rows = $db->loadObjectList();
foreach ($rows as $row) {
$id = $row->faq_id;
if (!array_key_exists($id, $this->tags)) {
$this->tags[$id] = array();
}
$this->tags[$id][] = "<a href='" . FSSRoute::_('index.php?option=com_fss&view=faq&tag=' . urlencode($row->tag) . '&Itemid=' . FSS_Input::getInt('Itemid')) . "'>{$row->tag}</a>";
}
}
// hide tags if none have been set
$qry = "SELECT count(*) as cnt FROM #__fss_faq_tags";
$db->setQuery($qry);
$row = $db->loadObject();
if ($row->cnt == 0) {
$hide_tags = true;
}
$this->catlist = $catlist;
$this->search = $search;
$this->curcattitle = $curcattitle;
$this->curcatimage = $curcatimage;
$this->curcatdesc = $curcatdesc;
// push data into the template
$this->pagination = $pagination;
$this->items = $items;
$this->assign('curcatid', $curcatid);
$this->assign('showcats', $showcats);
$this->assign('showfaqs', $showfaqs);
$this->assign('hide_allfaqs', $hide_allfaqs);
$this->assign('show_featured', $show_featured);
$this->assign('hide_tags', $hide_tags);
$this->assign('hide_search', $hide_search);
$this->assign('view_mode', $view_mode);
$this->assign('num_cat_colums', $num_cat_colums);
$this->assign('view_mode_cat', $view_mode_cat);
$this->assign('view_mode_incat', $view_mode_incat);
$this->assign('enable_pages', $enable_pages);
$db = JFactory::getDBO();
$qry = "SELECT tag FROM #__fss_faq_tags ";
$qry .= ' WHERE language in (' . $db->Quote(JFactory::getLanguage()->getTag()) . ',' . $db->Quote('*') . ')';
$qry .= "GROUP BY tag ORDER BY tag";
$db->setQuery($qry);
$this->all_tags = $db->loadObjectList();
FSS_Helper::IncludeModal();
parent::display($tpl);
}
}
?>
<?php
if (FSS_Permission::PermOthersContent()) {
?>
<?php
echo FSS_Helper::PageSubTitle2("ALL_ARTICLES");
?>
<ul>
<?php
foreach ($this->artcounts as $type) {
?>
<?php
if (FSS_Permission::auth("core.edit", FSS_Admin_Helper::id_to_asset($type['id']))) {
?>
<li>
<?php
echo $type['desc'];
?>
: <b><?php
echo $type['counts']['total'];
?>
</b>
(<b><?php
echo $type['counts']['pub'];
?>
</b> <?php
echo JText::_('PUBLISHED');
?>
function Report($report_name)
{
if (!FSS_Permission::auth("fss.reports.report." . $report_name, "com_fss.reports") && !FSS_Permission::auth("fss.reports.all", "com_fss.reports")) {
return FSS_Admin_Helper::NoPerm();
}
$lang = JFactory::getLanguage();
$lang->load("report_shared", JPATH_COMPONENT);
$lang->load("report_" . $report_name . ".sys", JPATH_COMPONENT);
$lang->load("report_" . $report_name, JPATH_COMPONENT);
$report = $this->LoadXML($report_name);
if (!$report) {
echo "Unable to open report xml<br>";
return;
}
$this->graph = 0;
if (isset($report->graph)) {
$this->graph = 1;
}
$report->getData();
$report->translateData();
//print_p($report);
$this->OutputData($report);
}
function doDisplayTicket()
{
if (!FSS_Permission::auth("fss.ticket.view", "com_fss.support_user")) {
return FSS_Helper::NoPerm();
}
if (!$this->GetTicket()) {
return;
}
$this->readonly = false;
SupportSource::doUser_View_Redirect($this->ticket);
$this->redirectMergedTickets();
$this->getCCInfo();
// update lang code on ticket
$lang = JFactory::getLanguage()->getTag();
$db = JFactory::getDBO();
$qry = "UPDATE #__fss_ticket_ticket SET lang = '" . FSSJ3Helper::getEscaped($db, $lang) . "' WHERE id = " . $this->ticket['id'];
$db->setQuery($qry);
$db->Query();
$what = FSS_Input::getCmd('what');
if ($what == "print") {
return parent::display("print");
}
$this->FixTicketStatus();
FSS_Helper::IncludeModal();
parent::display();
}
function CreateGroup()
{
if (!FSS_Permission::auth("fss.groups", "com_fss.groups")) {
return FSS_Admin_Helper::NoPerm();
}
$this->creating = true;
$this->group = new stdclass();
$this->group->id = 0;
$this->group->groupname = null;
$this->group->description = null;
$this->group->allsee = 0;
$this->group->allemail = 0;
$this->group->allprods = 1;
$this->group->ccexclude = 0;
$this->buildGroupEditForm();
parent::display('group');
}
function display($tpl = null)
{
if (!FSS_Permission::auth("fss.view", "com_fss.glossary")) {
return FSS_Helper::NoPerm();
}
$mainframe = JFactory::getApplication();
$db = JFactory::getDBO();
$aparams = FSS_Settings::GetViewSettingsObj('glossary');
$this->use_letter_bar = $aparams->get('use_letter_bar', 0);
$this->long_desc = $aparams->get('long_desc', 0);
if ($this->use_letter_bar) {
$this->letters = array();
if (FSS_Settings::get('glossary_all_letters')) {
$letters = array('A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'I', 'J', 'K', 'L', 'M', 'N', 'O', 'P', 'Q', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', 'Z');
foreach ($letters as $letter) {
$this->letters[$letter] = 0;
}
}
$qry = "SELECT UPPER(SUBSTR(word,1,1)) as letter FROM #__fss_glossary";
$where = array();
$where[] = "published = 1";
$where[] = 'language in (' . $db->Quote(JFactory::getLanguage()->getTag()) . ',' . $db->Quote('*') . ')';
$user = JFactory::getUser();
$where[] = 'access IN (' . implode(',', $user->getAuthorisedViewLevels()) . ')';
if (count($where) > 0) {
$qry .= " WHERE " . implode(" AND ", $where);
}
$qry .= " GROUP BY letter ORDER BY letter";
$db->setQuery($qry);
$letters = $db->loadObjectList();
foreach ($letters as $letter) {
$this->letters[$letter->letter] = 1;
}
if (count($this->letters) == 0) {
return parent::display("empty");
}
}
$this->curletter = "";
// if we are showing on a per letter basis only
if ($this->use_letter_bar == 2) {
reset($this->letters);
$this->curletter = FSS_Input::getString('letter', key($this->letters));
}
if (FSS_Input::getCmd('layout') == "word") {
return $this->showWord();
}
$where = array();
$where[] = "published = 1";
$query = "SELECT * FROM #__fss_glossary";
if ($this->curletter) {
$where[] = "SUBSTR(word,1,1) = '" . FSSJ3Helper::getEscaped($db, $this->curletter) . "'";
}
$where[] = 'language in (' . $db->Quote(JFactory::getLanguage()->getTag()) . ',' . $db->Quote('*') . ')';
$user = JFactory::getUser();
$where[] = 'access IN (' . implode(',', $user->getAuthorisedViewLevels()) . ')';
if (count($where) > 0) {
$query .= " WHERE " . implode(" AND ", $where);
}
$query .= " ORDER BY word";
$db->setQuery($query);
$this->rows = $db->loadObjectList();
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'glossary'))) {
$pathway->addItem("Glossary");
}
if (FSS_Settings::get('glossary_use_content_plugins')) {
// apply plugins to article body
$dispatcher = JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
$this->params = $mainframe->getParams('com_fss');
foreach ($this->rows as &$row) {
if ($row->description) {
$art->text = $row->description;
$art->noglossary = 1;
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.glossary', &$art, &$this->params, 0));
$row->description = $art->text;
}
if ($row->longdesc) {
$art->text = $row->longdesc;
$art->noglossary = 1;
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.glossary.long', &$art, &$this->params, 0));
$row->longdesc = $art->text;
}
}
}
FSS_Helper::IncludeModal();
parent::display($tpl);
}
echo FSS_Helper::PageTitle("Reports");
?>
<?php
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin' . DS . 'snippet' . DS . '_tabbar.php');
?>
<?php
$count = 0;
?>
<?php
foreach ($this->reports as $report) {
?>
<?php
if (!FSS_Permission::auth("fss.reports.report." . $report->name, "com_fss.reports") && !FSS_Permission::auth("fss.reports.all", "com_fss.reports")) {
continue;
}
?>
<?php
$count++;
?>
<div class="well well-mini">
<div class="pull-right margin-mini vert-center">
<a class="btn btn-default" href='<?php
echo JRoute::_('index.php?option=com_fss&view=admin_report&report=' . $report->name);
?>
'>
<?php
echo JText::_('VIEW_REPORT');
?>
echo FSS_Helper::PageStyle();
echo FSS_Helper::PageTitle('SUPPORT_ADMIN', "VIEW_SUPPORT_TICKET");
?>
<?php
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin' . DS . 'snippet' . DS . '_tabbar.php');
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_supportbar.php');
?>
<?php
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_ticket_notices.php');
?>
<?php
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_ticket_toolbar.php');
if (FSS_Permission::auth("core.create", "com_fss.kb") || FSS_Permission::auth("core.create", "com_fss.faq")) {
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_export.php');
}
?>
<?php
if (FSS_Settings::get("messages_at_top") == 2 || FSS_Settings::get("messages_at_top") == 3) {
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_messages_cont.php');
}
?>
<?php
echo FSS_Helper::PageSubTitle("TICKET_DETAILS");
?>
<?php
<?php
echo FSS_Helper::PageStyle();
echo FSS_Helper::PageTitle("ADMIN_OVERVIEW");
?>
<?php
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin' . DS . 'snippet' . DS . '_tabbar.php');
?>
<?php
echo FSS_GUIPlugins::output("adminOverviewTop");
?>
<?php
if (FSS_Permission::auth("fss.handler", "com_fss.support_admin")) {
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_overview.php');
}
?>
<?php
if (FSS_Permission::CanModerate()) {
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_moderate' . DS . 'snippet' . DS . '_overview.php');
}
?>
<?php
if (FSS_Permission::PermAnyContent()) {
include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_content' . DS . 'snippet' . DS . '_overview.php');
}
?>
}
?>
</div>
<?php
}
?>
<?php
}
?>
<?php
if (FSS_Permission::CanModerate() && !$params->get('hide_moderate')) {
?>
<?php
if (FSS_Permission::auth("fss.handler", "com_fss.support_admin") && !$params->get('hide_tickets')) {
?>
<h4><?php
echo JText::_("MODERATE");
?>
</h4>
<?php
}
?>
<ul>
<?php
$comments->DisplayModStatus("modstatus_module.php");
?>
</ul>
function can_Close()
{
if (!$this->is_Restricted()) {
return true;
}
return FSS_Permission::auth("fss.{$this->ticket_type}.close", "com_fss.support_admin", JFactory::getUser()->id);
}
?>
" class="fss_publish_button" state="<?php
echo $item['published'];
?>
">
<?php
echo FSS_Helper::GetPublishedText($item['published']);
?>
</a>
</td>
<?php
}
?>
<?php
if (FSS_Permission::auth("core.edit", $this->getAsset())) {
?>
<?php
if ($this->list_user) {
?>
<td><?php
echo $item['name'];
?>
</td>
<?php
}
?>
<?php
}
?>
</tr>
">
<a href='<?php
echo FSSRoute::_('index.php?option=com_fss&view=admin_content&type=faqs');
?>
'>
<?php
echo JText::_("FAQS");
?>
</a>
</li>
<?php
}
?>
<?php
if (FSS_Permission::auth("core.edit.own", "com_fss.glossary") || FSS_Permission::auth("core.edit", "com_fss.glossary")) {
?>
<li class="<?php
if ($this->type == "glossary") {
echo "active";
}
?>
">
<a href='<?php
echo FSSRoute::_('index.php?option=com_fss&view=admin_content&type=glossary');
?>
'>
<?php
echo JText::_("GLOSSARY");
?>
</a>
</a>
</td>
<td>
<?php
echo $row->name;
?>
</td>
<td>
<?php
echo $row->email;
?>
</td>
<?php
if (FSS_Permission::auth("fss.groups", "com_fss.groups")) {
?>
<td>
<?php
echo $row->lf1;
?>
</td>
<?php
}
?>
</tr>
<?php
$k = 1 - $k;
function display($tpl = null)
{
if (!FSS_Permission::auth("fss.view", "com_fss.kb")) {
return FSS_Helper::NoPerm();
}
$mainframe = JFactory::getApplication();
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'content' . DS . 'kb.php';
$this->content = new FSS_ContentEdit_KB();
$this->content->Init();
$this->pagetitle = "";
$model = $this->getModel();
$model->content = $this->content;
$this->assign('search', '');
$what = FSS_Input::getCmd('what');
// basic permissions on article stats stop people seeing stats when disabled
if (!FSS_Settings::get('kb_show_views')) {
$what = "";
}
if ($what == "recent" && !FSS_Settings::get('kb_show_recent')) {
$what = "";
}
if ($what == "viewed" && !FSS_Settings::get('kb_show_viewed')) {
$what = "";
}
if ($what == "rated" && !FSS_Settings::get('kb_show_rated')) {
$what = "";
}
$user = JFactory::getUser();
$userid = $user->id;
/*$db = JFactory::getDBO();
$query = "SELECT * FROM #__fss_user WHERE user_id = '".FSSJ3Helper::getEscaped($db, $userid)."'";
$db->setQuery($query);
$this->_permissions = $db->loadAssoc();*/
$fileid = FSS_Input::getInt('fileid');
if ($fileid > 0) {
return $this->downloadFile();
}
FSS_Helper::IncludeModal();
if ($what != "") {
return $this->showWhat();
}
$search = FSS_Input::getString('kbsearch');
if ($search != "") {
return $this->searchArticles();
}
$search = FSS_Input::getString('prodsearch');
if ($search != "") {
return $this->searchProducts();
}
$kbartid = FSS_Input::getInt('kbartid');
if ($kbartid > 0) {
return $this->showArt();
}
$catid = FSS_Input::getInt('catid');
if ($catid > 0) {
return $this->showCat();
}
$prodid = FSS_Input::getInt('prodid');
if ($prodid > 0) {
return $this->showProd();
}
$this->showMain();
}
