function display($tpl = null)
{
$autologin = FSS_Input::getCmd('login');
if ($autologin != "") {
FSS_Helper::AutoLogin($autologin);
}
if (!FSS_Permission::auth("fss.ticket.view", "com_fss.support_user") && !FSS_Permission::auth("fss.ticket.open", "com_fss.support_user")) {
return FSS_Helper::NoPerm();
}
$session = JFactory::getSession();
$user = JFactory::getUser();
$this->userid = $user->get('id');
$this->ticket = null;
$this->assign('tmpl', '');
$what = FSS_Input::getCmd('what');
$layout = FSS_Input::getCmd('layout');
$this->ticket_view = FSS_Input::getCmd('tickets');
if (!$this->ticket_view && FSS_Settings::get('support_simple_userlist_tabs')) {
$this->ticket_view = "all";
}
// reset the login and password
if ($what == "reset") {
$session->clear('ticket_email');
$session->clear('ticket_reference');
$session->clear('ticket_name');
$session->clear('ticket_pass');
}
if ($what == "unreg_passlist") {
return $this->Unreg_Passlist();
}
if ($what == "addccuser") {
return $this->AddCCUser();
}
if ($what == "removeccuser") {
return $this->RemoveCCUser();
}
if ($what == "pickccuser") {
return $this->PickCCUser();
}
// should we display the edit field screen
if ($what == 'editfield') {
return $this->EditField();
}
// save an edited field and continue what we were doing afterwards
if ($what == 'savefield') {
if ($this->SaveField()) {
return;
}
}
FSS_Helper::AddSCEditor();
// check for product search ajax display
if (FSS_Input::getString('prodsearch') != "") {
return $this->searchProducts();
}
if (FSS_Input::getString('deptsearch') != "") {
return $this->searchDepartments();
}
// page to hunt for unregistered ticket
if ($what == "find") {
return $this->findTicket();
}
// save status changes
if ($what == "statuschange") {
return $this->saveStatusChanges();
}
// save any replys
if ($what == 'savereply') {
return $this->saveReply();
}
// save any replys
if ($what == 'messages') {
return $this->showMessages();
}
// process any file downloads
$fileid = FSS_Input::getInt('fileid');
if ($fileid > 0) {
$ticketid = FSS_Input::GetInt('ticketid');
if ($what == 'attach_thumb') {
return SupportHelper::attachThumbnail($ticketid, $fileid, true);
} else {
return SupportHelper::attachDownload($ticketid, $fileid, true);
}
}
$this->count = $this->get('TicketCount');
// handle opening ticket
if ($layout == "open") {
return $this->doOpenTicket();
}
// handel ticket reply
if ($layout == "reply") {
return $this->doUserReply();
}
// display ticket list / ticket
return $this->doDisplayTicket();
}
