public static function createNew($object, $creator, $members, $is_ticket = false, $tech_id = null)
{
if (!$is_ticket) {
$thumbnail = $creator->getAvatar();
} else {
$thumbnail = StaffContact::getImageName(User::find_by_id($tech_id));
}
$conv = Conversation::create(array('id' => Conversation::generateId(6), 'object' => $object, 'members_ids' => $members, 'thumbnail' => $thumbnail, 'is_ticket' => $is_ticket, 'tech_id' => $tech_id));
return $conv->id;
}