public function all() { if (\KodeInfo\Utilities\Utils::isDepartmentAdmin(Auth::user()->id)) { $department_admin = DepartmentAdmins::where('user_id', Auth::user()->id)->first(); $department = Department::where('id', $department_admin->department_id)->first(); $company = Company::where('id', $department->company_id)->first(); $messages = CannedMessages::where('company_id', $company->id)->where('department_id', $department->id)->orderBy('id', 'desc')->get(); } elseif (\KodeInfo\Utilities\Utils::isOperator(Auth::user()->id)) { $department_admin = OperatorsDepartment::where('user_id', Auth::user()->id)->first(); $department = Department::where('id', $department_admin->department_id)->first(); $company = Company::where('id', $department->company_id)->first(); $messages = CannedMessages::where('company_id', $company->id)->where('department_id', $department->id)->where('operator_id', Auth::user()->id)->orderBy('id', 'desc')->get(); } else { $messages = CannedMessages::orderBy('id', 'desc')->get(); } foreach ($messages as $message) { $operator = User::find($message->operator_id); $department = Department::find($message->department_id); $company = Company::find($message->company_id); $message->operator = $operator; $message->department = $department; $message->company = $company; } $this->data['messages'] = $messages; return View::make('canned_messages.all', $this->data); }
public function delete($company_id) { $departments = Department::where('company_id', $company_id)->get(); if (Config::get('site-config.is_demo') && $company_id == 1) { Session::flash('error_msg', 'Demo : Feature is disabled'); return Redirect::to('/dashboard'); } foreach ($departments as $department) { if (!empty($department)) { $tickets = Tickets::where('department_id', $department->id)->get(); //Delete tickets foreach ($tickets as $ticket) { TicketAttachments::where('thread_id', $ticket->id)->delete(); MessageThread::where('id', $ticket->thread_id)->delete(); ThreadMessages::where('thread_id', $ticket->thread_id)->delete(); } Tickets::where('department_id', $department->id)->delete(); //Delete Chat and Conversations $online_users = OnlineUsers::where('department_id', $department->id)->get(); foreach ($online_users as $online_user) { MessageThread::where('id', $online_user->thread_id)->delete(); ThreadMessages::where('thread_id', $online_user->thread_id)->delete(); } OnlineUsers::where('department_id', $department->id)->delete(); $closed_conversations = ClosedConversations::where('department_id', $department->id)->get(); foreach ($closed_conversations as $closed_conversation) { MessageThread::where('id', $closed_conversation->thread_id)->delete(); ThreadMessages::where('thread_id', $closed_conversation->thread_id)->delete(); } ClosedConversations::where('department_id', $department->id)->delete(); $operators = OperatorsDepartment::where('department_id', $department->id)->lists('user_id'); if (sizeof($operators) > 0) { User::whereIn('id', $operators)->delete(); UsersGroups::whereIn('user_id', $operators)->delete(); } OperatorsDepartment::where('department_id', $department->id)->delete(); $department_admin = DepartmentAdmins::where('department_id', $department->id)->first(); if (!empty($department_admin)) { UsersGroups::where('user_id', $department_admin->user_id)->delete(); User::where("id", $department_admin->user_id)->delete(); CompanyDepartmentAdmins::where("user_id", $department_admin->user_id)->delete(); CannedMessages::where('operator_id', $operators)->delete(); } } DepartmentAdmins::where('department_id', $department->id)->delete(); Department::where('id', $department->id)->delete(); } $company = Company::where('id', $company_id)->first(); RecentActivities::createActivity("Company <a href='/companies/all'>" . $company->name . "</a> deleted by User Name " . Auth::user()->name . " User ID " . Auth::user()->id); Company::where('id', $company_id)->delete(); Session::flash('success_msg', trans('msgs.company_deleted_success')); return Redirect::to('/companies/all'); }
public function read($thread_id) { if (Utils::isOperator(Auth::user()->id)) { $canned_messages = CannedMessages::where('operator_id', Auth::user()->id)->get(); } elseif (Utils::isDepartmentAdmin(Auth::user()->id)) { $department_admin = DepartmentAdmins::where('user_id', Auth::user()->id)->first(); $operator_ids = OperatorsDepartment::where('department_id', $department_admin->department_id)->lists("user_id"); if (sizeof($operator_ids) > 0) { $canned_messages = CannedMessages::whereIn('operator_id', $operator_ids)->get(); } else { $canned_messages = []; } } else { $canned_messages = CannedMessages::all(); } $this->data['canned_messages'] = $canned_messages; $ticket = Tickets::where('thread_id', $thread_id)->first(); $thread = MessageThread::find($thread_id); if ($ticket->customer_id > 0) { $ticket->customer = User::find($ticket->customer_id); } $messages = MessageThread::getTicketMessages($thread_id, 0); $geo_info = ThreadGeoInfo::where('thread_id', $thread_id)->first(); $this->data['geo'] = $geo_info; $this->data['message_str'] = $messages["messages_str"]; $this->data['last_message_id'] = $messages["last_message_id"]; $this->data['thread'] = $thread; $this->data['ticket'] = $ticket; return View::make('tickets.customers_read', $this->data); }
public function read($thread_id) { if (Utils::isOperator(Auth::user()->id)) { $canned_messages = CannedMessages::where('operator_id', Auth::user()->id); } else { $canned_messages = CannedMessages::all(); } $this->data['canned_messages'] = $canned_messages; $thread = MessageThread::where('id', $thread_id)->first(); $messages = MessageThread::getServerMessages($thread_id, 0); $geo_info = ThreadGeoInfo::where('thread_id', $thread_id)->first(); $this->data['geo'] = $geo_info; $this->data['geo_pages'] = json_decode($geo_info->all_pages); $this->data['message_str'] = $messages["messages_str"]; $this->data['last_message_id'] = $messages["last_message_id"]; $this->data['thread'] = $thread; $this->data['closed_conversation'] = 1; return View::make('conversations.messages', $this->data); }
public function delete($user_id) { $operators_department = OperatorsDepartment::where("user_id", $user_id)->first(); if (!empty($operators_department)) { $department_admin = DepartmentAdmins::where('department_id', $operators_department->department_id)->first(); if (!empty($department_admin)) { //Change all conversations , tickets , threads , thread_messages operator_id OnlineUsers::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]); ClosedConversations::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]); MessageThread::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]); Tickets::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]); ThreadMessages::where('sender_id', $user_id)->update(['sender_id' => $department_admin->user_id]); } } RecentActivities::createActivity("User " . User::where('id', $user_id)->pluck('name') . " deleted by User ID:" . Auth::user()->id . " User Name:" . Auth::user()->name); User::find($user_id)->delete(); OperatorsDepartment::where("user_id", $user_id)->delete(); CannedMessages::where('operator_id', $user_id)->delete(); UsersGroups::where('user_id', $user_id)->delete(); Session::flash('success_msg', trans('msgs.operator_deleted_success')); return Redirect::to('/operators/all'); }