function requireReasionWhenPause($f)
{
global $locate, $config, $db;
$agent = $f['require_reasion_agent'];
$queueno = $f['require_reasion_queueno'];
$context = $f['require_reasion_context'];
$objResponse = new xajaxResponse();
//add a record to table pause_reasion
$saveResult = Customer::savePauseReasion($f['require_reasion_queueno'], 'pause', $f['require_reasion']);
if (!$saveResult) {
$objResponse->addAlert('Save Pause Reasion Failed');
} else {
$objResponse->addAssign("formRequiredReasionDiv", "style.visibility", 'hidden');
$objResponse->addAssign("formRequiredReasionDiv", "innerHTML", '');
$myAsterisk = new Asterisk();
$myAsterisk->config['asmanager'] = $config['asterisk'];
$res = $myAsterisk->connect();
$action = 'pause';
if ($agent == '') {
if ($context == '') {
if ($_SESSION['curuser']['group']['incontext'] != '') {
$context = $_SESSION['curuser']['group']['incontext'];
} else {
$context = $config['system']['incontext'];
}
}
$agentstr = 'Local/' . $_SESSION['curuser']['extension'] . '@' . $context . '/n';
} else {
$agentstr = $agent;
}
if ($action == 'pause') {
if ($_SESSION['asterisk']['paramdelimiter'] == '|') {
$res = $myAsterisk->queuePause($queueno, $agentstr, 1);
} else {
$cmd = "queue pause member {$agentstr} queue {$queueno}";
}
} else {
if ($action == 'pausea') {
$agentstr = 'Agent/' . $_SESSION['curuser']['agent'];
if ($_SESSION['asterisk']['paramdelimiter'] == '|') {
$res = $myAsterisk->queuePause($queueno, $agentstr, 1);
} else {
$cmd = "queue pause member {$agentstr} queue {$queueno}";
}
} else {
if ($action == 'pausec') {
if ($_SESSION['asterisk']['paramdelimiter'] == '|') {
$res = $myAsterisk->queuePause($queueno, $agentstr, 1);
} else {
$cmd = "queue pause member {$agentstr} queue {$queueno}";
}
}
}
}
if (!empty($cmd)) {
$res = $myAsterisk->Command($cmd);
}
if (strstr($res['data'], 'failed')) {
if ($action == 'pausea') {
$action == 'pause';
} elseif ($action == 'continuea') {
$action == 'continue';
}
$objResponse->addAlert($locate->translate($action) . ' ' . $locate->translate('failed'));
} else {
$sql = "SELECT * FROM campaign WHERE queuename = '" . $queueno . "' AND groupid='" . $_SESSION['curuser']['groupid'] . "' AND enable= 1";
$res =& $db->query($sql);
while ($res->fetchInto($row)) {
if ($action == 'pause') {
$objResponse->addAssign("campaign-pause-" . $row['id'], "innerHTML", '[' . $locate->translate('continue') . ']');
$objResponse->addAssign("campaign-pause-" . $row['id'], "title", 'continue');
$objResponse->addAssign("campaign-" . $row['id'], "style.color", '#30569D');
} elseif ($action == 'pausea') {
$objResponse->addAssign("campaign-pause-" . $row['id'], "innerHTML", '[' . $locate->translate('continue') . ']');
$objResponse->addAssign("campaign-pause-" . $row['id'], "title", 'continuea');
$objResponse->addAssign("campaign-" . $row['id'], "style.color", '#30569D');
} elseif ($action == 'pausec') {
$objResponse->addAssign("campaign-pause-" . $row['id'], "innerHTML", '[' . $locate->translate('continue') . ']');
$objResponse->addAssign("campaign-pause-" . $row['id'], "title", 'continuec');
$objResponse->addAssign("campaign-" . $row['id'], "style.color", '#30569D');
}
}
}
$objResponse->addAssign("clkPauseTime", "value", date("Y-m-d H:i:s"));
}
return $objResponse;
}
function agentPause($agent, $queueno = '', $action)
{
global $locate, $config;
$myAsterisk = new Asterisk();
$myAsterisk->config['asmanager'] = $config['asterisk'];
$res = $myAsterisk->connect();
if (!$res) {
return;
}
if ($action == 'pause') {
if ($config['system']['require_reason_when_pause'] == 'yes') {
savePauseReasion($agent, $queueno, $action, 'admin pause');
}
if ($_SESSION['asterisk']['paramdelimiter'] == '|') {
$res = $myAsterisk->queuePause($queueno, $agent, 1);
} else {
$cmd = "queue pause member {$agent} queue {$queueno}";
$res = $myAsterisk->Command($cmd);
}
} else {
if ($config['system']['require_reason_when_pause'] == 'yes') {
savePauseToContinue($agent, $queueno);
}
if ($_SESSION['asterisk']['paramdelimiter'] == '|') {
$res = $myAsterisk->queuePause($queueno, $agent, 0);
} else {
$cmd = "queue unpause member {$agent} queue {$queueno}";
$res = $myAsterisk->Command($cmd);
}
}
$objResponse = new xajaxResponse();
$objResponse->addAssign("updated", "value", date("Y-m-d H:i:s"));
return $objResponse;
}
function restartAsterisk()
{
global $config;
$myAsterisk = new Asterisk();
$myAsterisk->config['asmanager'] = $config['asterisk'];
$res = $myAsterisk->connect();
$myAsterisk->Command(" restart now ");
$myAsterisk->disconnect();
return;
}
/**
* function to verify user data
*
* @param $aFormValues (array) login form data
$aFormValues['username']
$aFormValues['password']
$aFormValues['locate']
* @return $objResponse
* @session
$_SESSION['curuser']['username']
$_SESSION['curuser']['extension']
$_SESSION['curuser']['extensions']
$_SESSION['curuser']['country']
$_SESSION['curuser']['language']
$_SESSION['curuser']['channel']
$_SESSION['curuser']['accountcode']
*/
function processAccountData($aFormValues)
{
global $db, $locate, $config;
$objResponse = new xajaxResponse();
$bError = false;
$loginError = false;
list($_SESSION['curuser']['country'], $_SESSION['curuser']['language']) = split("_", $aFormValues['locate']);
$locate = new Localization($_SESSION['curuser']['country'], $_SESSION['curuser']['language'], 'login');
/* check whether the pear had been installed */
$pear_exists_result = class_exists('PEAR');
if (empty($pear_exists_result)) {
$objResponse->addAlert($locate->Translate("Please install php pear"));
return $objResponse;
}
if (!$bError) {
//$query = "SELECT * FROM account WHERE username='******'username'] . "'";
//$res = $db->query($query);
$row = astercrm::getRecordByField("username", $aFormValues['username'], "astercrm_account");
if ($row['id'] != '') {
if ($row['password'] == $aFormValues['password']) {
$identity = astercrm::calculateAgentOntime('login', trim($aFormValues['username']));
if ($identity) {
$update = astercrm::updateAgentOnlineTime('login', date('Y-m-d H:i:s'), $row['id']);
}
if ($aFormValues['rememberme'] == "forever") {
// set cookies for three years
setcookie("username", $aFormValues['username'], time() + 94608000);
setcookie("password", $aFormValues['password'], time() + 94608000);
setcookie("language", $aFormValues['locate'], time() + 94608000);
} else {
// destroy cookies
setcookie("username", "", time() - 3600);
setcookie("password", "", time() - 3600);
setcookie("language", "", time() - 3600);
$username = '';
$password = '';
$language = 'en_US';
$checked = false;
}
$_SESSION = array();
$_SESSION['curuser']['username'] = trim($aFormValues['username']);
$_SESSION['curuser']['extension'] = $row['extension'];
$_SESSION['curuser']['usertype'] = $row['usertype'];
$_SESSION['curuser']['usertype_id'] = $row['usertype_id'];
$_SESSION['curuser']['accountid'] = $row['id'];
$_SESSION['curuser']['accountcode'] = $row['accountcode'];
$_SESSION['curuser']['agent'] = $row['agent'];
$_SESSION['curuser']['callerid'] = trim($row['callerid']);
$_SESSION['curuser']['update_online_interval'] = date("Y-m-d H:i:s");
// added by solo 2007-10-90
$_SESSION['curuser']['channel'] = $row['channel'];
$_SESSION['curuser']['extensions'] = array();
$_SESSION['curuser']['groupid'] = $row['groupid'];
$privilege = array();
if ($row['usertype_id'] > 0) {
$privileges = $db->getAll("SELECT * FROM user_privileges WHERE user_type_id='" . $row['usertype_id'] . "'");
foreach ($privileges as $p) {
$privilege[$p['page']][$p['action']] = 1;
}
}
$_SESSION['curuser']['privileges'] = $privilege;
if ($row['extensions'] != '') {
$_SESSION['curuser']['extensions'] = split(',', $row['extensions']);
}
//check extensions if exists in account table
foreach ($_SESSION['curuser']['extensions'] as $key => $value) {
$exten_row = astercrm::getRecordByField("username", $value, "astercrm_account");
if ($exten_row['id'] == '') {
unset($_SESSION['curuser']['extensions'][$key]);
}
}
// if it's a group admin, then add all group extension to it
if ($row['usertype'] == 'groupadmin' || is_array($_SESSION['curuser']['privileges']['systemstatus']) || is_array($_SESSION['curuser']['privileges']['import'])) {
$_SESSION['curuser']['memberExtens'] = array();
$_SESSION['curuser']['memberNames'] = array();
$_SESSION['curuser']['memberAgents'] = array();
$groupList = astercrm::getGroupMemberListByID($row['groupid']);
while ($groupList->fetchInto($groupRow)) {
$_SESSION['curuser']['memberExtens'][] = $groupRow['extension'];
$_SESSION['curuser']['memberNames'][] = $groupRow['username'];
if ($groupRow['agent'] != '') {
$_SESSION['curuser']['memberAgents'][] = $groupRow['agent'];
}
}
}
list($_SESSION['curuser']['country'], $_SESSION['curuser']['language']) = split("_", $aFormValues['locate']);
// get group information
$_SESSION['curuser']['group'] = astercrm::getRecordByField("groupid", $row['groupid'], "astercrm_accountgroup");
if ($row['dialinterval'] != 0) {
$_SESSION['curuser']['dialinterval'] = $row['dialinterval'];
} else {
$row_group = astercrm::getRecordByField("groupid", $row['groupid'], "astercrm_accountgroup");
$_SESSION['curuser']['dialinterval'] = $_SESSION['curuser']['group']['agentinterval'];
}
if ($_SESSION['curuser']['groupid'] > 0) {
$sql = "SELECT id,campaignname,queuename,queue_context,use_ext_chan FROM campaign WHERE queuename != '' AND groupid='" . $_SESSION['curuser']['groupid'] . "' AND enable= 1 ORDER BY queuename ASC";
$result =& $db->query($sql);
$dataArray = array();
while ($row = $result->fetchRow()) {
$dataArray[$row['id']] = $row;
}
$_SESSION['curuser']['campaign_queue'] = $dataArray;
}
/*
if you dont want check manager status and show device status when user login
please uncomment these three line
*/
//$objResponse->addAlert($locate->Translate("Login success"));
// if($_SESSION['curuser']['agent'] != ''){
// $msg = $locate->Translate("choose user mode");
// $objResponse->addScript("selectmode('".$msg."')");
// return $objResponse;
// }
//$_SESSION['error_report'] = $config['error_report']['error_report_level'];
//$objResponse->addScript('window.location.href="portal.php";');
//return $objResponse;
//check AMI connection
$myAsterisk = new Asterisk();
$myAsterisk->config['asmanager'] = $config['asterisk'];
$res = $myAsterisk->connect();
//$html .= $locate->Translate("server_connection_test");
if ($res) {
//$html .= '<font color=green>'.$locate->Translate("pass").'</font><br>';
//$html .= '<b>'.$_SESSION['curuser']['extension'].' '.$locate->Translate("device_status").'</b><br>';
//$html .= asterisk::getPeerIP($_SESSION['curuser']['extension']).'<br>';
//$html .= asterisk::getPeerStatus($_SESSION['curuser']['extension']).'<br>';
$v = $myAsterisk->Command("core show version");
$v = explode(' ', $v['data']);
$version = $v['2'];
$_SESSION['asterisk']['version'] = $version;
$version_arr = split('\\.', $version);
if ($version_arr['1'] > 4) {
$_SESSION['asterisk']['paramdelimiter'] = ',';
} else {
$_SESSION['asterisk']['paramdelimiter'] = '|';
}
} else {
$_SESSION['asterisk']['paramdelimiter'] = '|';
//$html .= '<font color=red>'.$locate->Translate("no_pass").'</font>';
}
$_SESSION['error_report'] = $config['error_report']['error_report_level'];
//clear socket_url session to
$_SESSION['socket_url_flag'] = 'yes';
$objResponse->addScript('window.location.href="portal.php";');
return $objResponse;
$html .= '<input type="button" value="' . $locate->Translate("continue") . '" id="btnContinue" name="btnContinue" onclick="window.location.href=\'portal.php\';">';
$objResponse->addAssign("formDiv", "innerHTML", $html);
$objResponse->addClear("titleDiv", "innerHTML");
$objResponse->addScript("xajax.\$('btnContinue').focus();");
} else {
$loginError = true;
}
} else {
$loginError = true;
}
if (!$loginError) {
return $objResponse;
} else {
$objResponse->addAlert($locate->Translate("login_failed"));
$objResponse->addAssign("loginButton", "value", $locate->Translate("Submit"));
$objResponse->addAssign("loginButton", "disabled", false);
return $objResponse;
}
} else {
$objResponse->addAssign("loginButton", "value", $locate->Translate("Submit"));
$objResponse->addAssign("loginButton", "disabled", false);
}
return $objResponse;
}
