// Include
$responses = $ticketInfo->getResponses();
foreach ($responses as $response) {
$hasFiles = false;
foreach ($aFiles as $file) {
if ($file['responseid'] == $response->getVar('id')) {
$hasFiles = true;
break;
}
}
$staffReview =& $hStaffReview->getReview($xhelp_id, $response->getVar('id'), $xoopsUser->getVar('uid'));
if (count($staffReview) > 0) {
$review = $staffReview[0];
}
//$responseOwner =& $member_handler->getUser($response->getVar('uid'));
$aResponses[] = array('id' => $response->getVar('id'), 'uid' => $response->getVar('uid'), 'uname' => '', 'ticketid' => $response->getVar('ticketid'), 'message' => $response->getVar('message'), 'timeSpent' => $response->getVar('timeSpent'), 'updateTime' => $response->posted('m'), 'userIP' => $response->getVar('userIP'), 'rating' => isset($review) ? xhelpGetRating($review->getVar('rating')) : 0, 'user_sig' => '', 'private' => $response->getVar('private'), 'hasFiles' => $hasFiles, 'user_avatar' => XOOPS_URL . '/uploads/blank.gif');
//XOOPS_URL .'/uploads/' .(($responseOwner)?$responseOwner->getVar('user_avatar') : 'blank.gif'));
$all_users[$response->getVar('uid')] = '';
}
if (isset($review)) {
unset($review);
}
$staff = array();
$_staff = $hStaff->getObjects(new Criteria('uid', "(" . implode(array_keys($all_users), ',') . ")", 'IN'), true);
foreach ($_staff as $key => $_user) {
$staff[$key] = $_user->getVar('attachSig');
}
unset($_staff);
$users = array();
$_users = $member_handler->getUsers(new Criteria('uid', "(" . implode(array_keys($all_users), ',') . ")", 'IN'), true);
foreach ($_users as $key => $_user) {
$xoopsTpl->assign('xhelp_deptNotifications', $deptNotification);
} else {
$xoopsTpl->assign('xhelp_deptNotifications', 0);
}
$hReview =& xhelpGetHandler('staffReview');
$hMembers =& xoops_gethandler('member');
$crit = new Criteria('staffid', $xoopsUser->getVar('uid'));
$crit->setSort('id');
$crit->setOrder('DESC');
$crit->setLimit(5);
$reviews =& $hReview->getObjects($crit);
$displayName =& $xoopsModuleConfig['xhelp_displayName'];
// Determines if username or real name is displayed
foreach ($reviews as $review) {
$reviewer = $hMembers->getUser($review->getVar('submittedBy'));
$xoopsTpl->append('xhelp_reviews', array('rating' => $review->getVar('rating'), 'ratingdsc' => xhelpGetRating($review->getVar('rating')), 'submittedBy' => $reviewer ? xhelpGetUsername($reviewer, $displayName) : $xoopsConfig['anonymous'], 'submittedByUID' => $review->getVar('submittedBy'), 'responseid' => $review->getVar('responseid'), 'comments' => $review->getVar('comments'), 'ticketid' => $review->getVar('ticketid')));
}
$xoopsTpl->assign('xhelp_hasReviews', count($reviews) > 0);
// Ticket Lists
$ticketLists =& $hTicketList->getListsByUser($xoopsUser->getVar('uid'));
$aMySavedSearches = array();
$mySavedSearches = xhelpGetSavedSearches(array($xoopsUser->getVar('uid'), XHELP_GLOBAL_UID));
$has_savedSearches = count($aMySavedSearches > 0);
$ticketListCount = count($ticketLists);
$aTicketLists = array();
$aUsedSearches = array();
$eleNum = 0;
foreach ($ticketLists as $ticketList) {
$weight = $ticketList->getVar('weight');
$searchid = $ticketList->getVar('searchid');
$aTicketLists[$ticketList->getVar('id')] = array('id' => $ticketList->getVar('id'), 'uid' => $ticketList->getVar('uid'), 'searchid' => $searchid, 'weight' => $weight, 'name' => $mySavedSearches[$ticketList->getVar('searchid')]['name'], 'hasWeightUp' => $eleNum != $ticketListCount - 1 ? true : false, 'hasWeightDown' => $eleNum != 0 ? true : false, 'hasEdit' => $mySavedSearches[$ticketList->getVar('searchid')]['uid'] != -999 ? true : false);
