<?php
if ('open' == $status) {
if (current_user_can('reply_ticket')) {
require WPAS_PATH . 'includes/admin/metaboxes/replies-form.php';
} else {
?>
<p><?php
_e('Sorry, you don\'t have sufficient permissions to reply to tickets.', 'awesome-support');
?>
</p>
<?php
}
/* The ticket was closed */
} elseif ('closed' == $status) {
?>
<div class="updated below-h2" style="margin-top: 2em;">
<h2 style="margin: 0.5em 0; padding: 0; line-height: 100%;"><?php
_e('Ticket is closed', 'wpas');
?>
</h2>
<p><?php
printf(__('This ticket has been closed. If you want to write a new reply to this ticket, you need to <a href="%s">re-open it first</a>.', 'awesome-support'), wpas_get_open_ticket_url($post->ID));
?>
</p>
</div>
<?php
}
/**
* Add items in action row.
*
* Add a quick option to open or close a ticket
* directly from the tickets list.
*
* @since 3.0.0
* @param array $actions List of existing options
* @param object $post Current post object
* @return array List of options with ours added
*/
public function ticket_action_row($actions, $post)
{
if ('ticket' === $post->post_type) {
$status = wpas_get_ticket_status($post->ID);
if ('open' === $status) {
$actions['close'] = '<a href="' . wpas_get_close_ticket_url($post->ID) . '">' . __('Close', 'awesome-support') . '</a>';
} elseif ('closed' === $status) {
$actions['open'] = '<a href="' . wpas_get_open_ticket_url($post->ID) . '">' . __('Open', 'awesome-support') . '</a>';
}
}
return $actions;
}
function wpas_get_close_ticket_url($ticket_id)
{
return wpas_get_open_ticket_url($ticket_id, 'close');
}
* @since 3.0.0
*/
// If this file is called directly, abort.
if (!defined('WPINC')) {
die;
}
global $pagenow, $post;
/* Current status */
$ticket_status = get_post_meta(get_the_ID(), '_wpas_status', true);
/**
* Status action link
*
* @var string
* @see admin/class-awesome-support-admin.php
*/
$action = in_array($ticket_status, array('closed', '')) ? wpas_get_open_ticket_url($post->ID) : wpas_get_close_ticket_url($post->ID);
/**
* Get available statuses.
*/
$statuses = wpas_get_post_status();
/* Get post status */
$post_status = isset($post) ? $post->post_status : '';
/* Get time */
if (isset($post)) {
$date = human_time_diff(get_the_time('U', $post->ID), current_time('timestamp'));
}
?>
<div class="wpas-ticket-status submitbox">
<p>
<strong><?php
_e('Ticket status:', 'awesome-support');
