public function output_message_list($allow_reply = true)
{
$message_id = $this->get('shub_message_id');
$comments = $this->get_comments();
$x = 0;
foreach ($comments as $comment) {
$x++;
$from_user = $this->get_user($comment['shub_user_id']);
$time = isset($comment['time']) ? $comment['time'] : false;
// is this a queued-to-send message?
$extra_class = '';
$comment_status = '';
$message_error = false;
if (!empty($comment['shub_outbox_id'])) {
$shub_outbox = new SupportHubOutbox($comment['shub_outbox_id']);
if ($shub_outbox->get('shub_outbox_id') != $comment['shub_outbox_id']) {
// the outbox entry has been removed but this comment still references it
// todo: update this comment entry to not contain an shub_outbox_id
} else {
switch ($shub_outbox->get('shub_status')) {
case _SHUB_OUTBOX_STATUS_QUEUED:
case _SHUB_OUTBOX_STATUS_SENDING:
$extra_class .= ' outbox_queued';
$comment_status = 'Currently Sending....' . $shub_outbox->get('shub_status');
break;
case _SHUB_OUTBOX_STATUS_FAILED:
$extra_class .= ' outbox_failed';
$comment_status = 'Failed to send message! Please check logs.';
$message_error = true;
break;
}
}
}
if (!empty($comment['private'])) {
$extra_class .= ' shub_message_private';
}
?>
<div class="shub_message shub_message_<?php
echo $x == 1 ? 'primary' : 'reply';
echo $extra_class;
?>
">
<div class="shub_message_picture">
<img src="<?php
echo $from_user->get_image();
?>
" />
</div>
<div class="shub_message_header">
<?php
if ($comment_status) {
?>
<div class="shub_comment_status"><?php
echo $comment_status;
?>
</div>
<?php
}
?>
<?php
echo $from_user->get_full_link();
?>
<span>
<?php
if ($time) {
?>
<span class="time" data-time="<?php
echo esc_attr($time);
?>
" data-date="<?php
echo esc_attr(shub_print_date($time, true));
?>
"><?php
echo shub_pretty_date($time);
?>
</span>
<?php
}
?>
<span class="wp_user">
<?php
// todo - better this! don't call on every message, load list in main loop and pass through all results.
if (isset($envato_data['user_id']) && $envato_data['user_id']) {
$user_info = get_userdata($envato_data['user_id']);
echo ' (sent by ' . htmlspecialchars($user_info->display_name) . ')';
}
?>
</span>
<span class="buyer_status_badges">
<?php
// work out of this buyer has bought something via the envato module.
// first we have to find out what item this is:
//echo "user:"******"<br>product:".$this->get_product_id()."<br>";
// todo: store these as a flag in the message database so we can run stats on them and display a graph on the dashboard.
$buyer_status = $this->get_buyer_status($comment['shub_user_id']);
if (!empty($buyer_status['purchased'])) {
echo '<span class="buyer_badge purchased">Purchased</span> ';
}
if (!empty($buyer_status['supported'])) {
echo '<span class="buyer_badge supported">Supported</span> ';
}
if (!empty($buyer_status['unsupported'])) {
echo '<span class="buyer_badge unsupported">Unsupported</span> ';
}
if (!empty($buyer_status['presale'])) {
//echo '<span class="buyer_badge presale">Pre-sale</span> ';
}
// todo - add a badge for staff reply.
?>
</span>
</span>
</div>
<div class="shub_message_body">
<div>
<?php
echo shub_forum_text($comment['message_text']);
?>
</div>
</div>
<div class="shub_message_actions">
<?php
if ($message_error && !empty($comment['shub_outbox_id'])) {
?>
<button data-post="<?php
echo esc_attr(json_encode(array('action' => "support_hub_resend_outbox_message", 'shub_outbox_id' => $comment['shub_outbox_id'])));
?>
" class="btn button shub_message_action_button"><?php
_e('Re-Send');
?>
</button>
<button data-post="<?php
echo esc_attr(json_encode(array('action' => "support_hub_delete_outbox_message", 'shub_outbox_id' => $comment['shub_outbox_id'])));
?>
" class="btn button shub_message_action_button"><?php
_e('Delete Message');
?>
</button>
<?php
}
?>
</div>
</div>
<?php
}
if ($allow_reply) {
?>
<div class="shub_message shub_message_reply shub_message_reply_box">
<?php
$reply_shub_user = $this->get_reply_user();
?>
<div class="shub_message_picture">
<img src="<?php
echo $reply_shub_user->get_image();
?>
" />
</div>
<div class="shub_message_header">
<?php
echo $reply_shub_user->get_full_link();
?>
</div>
<div class="shub_message_body">
<textarea placeholder="Write a reply..."></textarea>
<div class="shub_message_buttons">
<a href="#" class="shub_request_extra btn btn-default btn-xs button"
data-modaltitle="<?php
_e('Request Extra Details');
?>
" data-action="request_extra_details"
data-network="<?php
echo $this->network;
?>
"
data-<?php
echo $this->network;
?>
-message-id="<?php
echo $message_id;
?>
"><?php
_e('Request Details');
?>
</a>
<!-- <a href="#" class="shub_template_button btn btn-default btn-xs button"
data-modaltitle="<?php
_e('Send Template Message');
?>
" data-action="send_template_message"
data-network="<?php
echo $this->network;
?>
"
data-<?php
echo $this->network;
?>
-message-id="<?php
echo $message_id;
?>
"><?php
_e('Template');
?>
</a> -->
<button data-post="<?php
echo esc_attr(json_encode(array('account-id' => $this->get('shub_account_id'), 'message-id' => $message_id, 'network' => $this->network, 'last_activity' => $this->get('last_active'))));
?>
" class="btn button shub_send_message_reply_button shub_hide_when_no_message shub_button_loading"><?php
_e('Send');
?>
</button>
</div
</div>
<div class="shub_message_actions shub_hide_when_no_message">
<div>
<label
for="message_reply_archive_<?php
echo $message_id;
?>
"><?php
_e('Archive After Reply', 'shub');
?>
</label>
<input id="message_reply_archive_<?php
echo $message_id;
?>
" type="checkbox" name="archive"
data-reply="yes" value="1" checked>
</div>
<div>
<label
for="message_reply_private_<?php
echo $message_id;
?>
"><?php
_e('Mark As Private', 'shub');
?>
</label>
<input id="message_reply_private_<?php
echo $message_id;
?>
" type="checkbox" name="private"
data-reply="yes" value="1">
</div>
<div>
<label
for="message_reply_notify_email_<?php
echo $message_id;
?>
"><?php
_e('Notify Via Email', 'shub');
?>
</label>
<input id="message_reply_notify_email_<?php
echo $message_id;
?>
" type="checkbox" name="notify_email"
data-reply="yes" value="1">
</div>
<div>
<label
for="message_reply_debug_<?php
echo $message_id;
?>
"><?php
_e('Enable Debug Mode', 'shub');
?>
</label>
<input id="message_reply_debug_<?php
echo $message_id;
?>
" type="checkbox" name="debug"
data-reply="yes" value="1">
</div>
<?php
$this->reply_actions();
?>
</div>
</div>
<?php
}
}
public static function handle_request_extra()
{
if (isset($_REQUEST[_SUPPORT_HUB_LINK_REQUEST_EXTRA]) && !empty($_REQUEST[_SUPPORT_HUB_LINK_REQUEST_EXTRA])) {
// todo: don't overwrite default superglobals, run stripslashes every time before we use the content, because another plugin might be stripslashing already
$_POST = stripslashes_deep($_POST);
$_GET = stripslashes_deep($_GET);
$_REQUEST = stripslashes_deep($_REQUEST);
// verify this extra link is valid.
$bits = explode(':', $_REQUEST[_SUPPORT_HUB_LINK_REQUEST_EXTRA]);
if (count($bits) == 5) {
$network = $bits[0];
$account_id = (int) $bits[1];
$message_id = (int) $bits[2];
$extra_ids = explode(',', $bits[3]);
$legit_hash = self::build_message_hash($network, $account_id, $message_id, $extra_ids);
if ($legit_hash == $_REQUEST[_SUPPORT_HUB_LINK_REQUEST_EXTRA]) {
// woo we have a legit hash. continue.
if (!session_id()) {
if (headers_sent()) {
echo "Warning: session headers already sent, unable to proceed, please report this error.";
exit;
}
session_start();
}
// user has landed on this page from a tweet or item comment
// we have to verify their identify first in order to provide the form and then do futher stuff.
// pass this off in an action to grab any login/verification from the various networks.
$login_status = false;
$SupportHub = SupportHub::getInstance();
ob_start();
include $SupportHub->get_template('shub_external_header.php');
if (isset($SupportHub->message_managers[$network])) {
// todo: offer them another way to login to the system.
// e.g. someone might want to login using Facebook to access their Envato feed
// if the email matches between accounts this should be possible
// if no match is found then we can just show a not found error.
// but for now we only allow login from the network we started with.
// ooooooooooo maybe we can have the generic extra_process_login method show a list of available login methods? and the individual networks can override this if needed
// hmm.. ideas ideas..
$login_status = $SupportHub->message_managers[$network]->extra_process_login($network, $account_id, $message_id, $extra_ids);
} else {
die('Invalid message manager');
}
if ($login_status) {
// the user is logged in and their identity has been verified by one of the 3rd party plugins.
// we can now safely accept their additoinal information and append it to this ticket.
$extras = self::get_all_extras();
$extra_previous_data = isset($_POST['extra']) && is_array($_POST['extra']) ? $_POST['extra'] : array();
$extra_previous_data_errors = array();
$extra_previous_data_validated = array();
$extra_previous_notes = isset($_POST['extra_notes']) ? $_POST['extra_notes'] : '';
// check if the user is submitting extra information:
$has_data_error = false;
$missing_required_information = false;
// todo, work out which fields are required, maybe mark them in the original request along with $extra_ids ?
foreach ($extras as $extra_id => $extra) {
if (!in_array($extra->get('shub_extra_id'), $extra_ids)) {
unset($extras[$extra_id]);
} else {
// this extra is to be shown on the page. load in any existing data for this extra item.
// todo: hmm nah, dont re-show that information here in the form, the form is only for adding new information.
// only show information that was an error and needs to be corrected again before submission/save.
//$extra_data = $extra->get_data($network, $account_id, $message_id);
if (isset($extra_previous_data[$extra_id]) && is_string($extra_previous_data[$extra_id])) {
$status = array('success' => true);
// validate the data, we have to filter it because Twitter might want to validate a Purchase code against the envato plugin.
$status = apply_filters('shub_extra_validate_data', $status, $extra, $extra_previous_data[$extra_id], $network, $account_id, $message_id);
if ($status && $status['success']) {
// all good ready to save!
$extra_previous_data_validated[$extra_id] = !empty($status['data']) ? $status : $extra_previous_data[$extra_id];
// doing it this way so we can save additional details such as license code verification
} else {
$has_data_error = true;
$extra_previous_data_errors[$extra_id] = isset($status['message']) ? $status['message'] : 'Error';
}
} else {
// todo: figureo ut if this field ismissing?
if (!empty($extra_previous_notes) || !empty($extra_previous_data)) {
$missing_required_information = true;
}
}
}
}
if (!$has_data_error && (!empty($extra_previous_notes) || !empty($extra_previous_data_validated))) {
// user has input something
// build up the private message to store in the system
$message = '';
foreach ($extras as $extra_id => $extra) {
if (isset($extra_previous_data_validated[$extra_id])) {
$message .= $extra->add_message_segment($extra_previous_data_validated[$extra_id]);
}
}
if (!empty($extra_previous_notes)) {
$message .= '<p>' . shub_forum_text($extra_previous_notes) . '</p>';
$extra_previous_notes = false;
}
// pass it through to the message managers to store this information!
// (e.g. envato module will validate the 'purchase_code' and return a possible error)
foreach ($extras as $extra_id => $extra) {
if (isset($extra_previous_data_validated[$extra_id])) {
$status = $SupportHub->message_managers[$network]->extra_save_data($extra, $extra_previous_data_validated[$extra_id], $network, $account_id, $message_id);
unset($extra_previous_data[$extra_id]);
}
}
// all done! save our message in the db
$SupportHub->message_managers[$network]->extra_send_message($message, $network, $account_id, $message_id);
// redirect browser to a done page.
header("Location: " . $_SERVER['REQUEST_URI'] . '&done');
exit;
}
include $SupportHub->get_template('shub_extra_request_form.php');
} else {
// we display the login form during request_extra_login()
}
include $SupportHub->get_template('shub_external_footer.php');
echo ob_get_clean();
exit;
}
}
}
}
