/**
* Set up the paginated lists of deleted/recyclebin tickets.
*
* Much like the main helpdesk, this function prepares a list of all the deleted tickets, with a more specific
* list of columns that is better suited to recyclable or permadeletable tickets.
*
* @see shd_main_helpdesk()
* @since 1.0
*/
function shd_recycle_bin()
{
global $context, $txt, $smcFunc, $user_profile, $scripturl, $settings, $user_info;
// Stuff we need to add to $context, the permission we want to use, page title etc etc
$context += array('shd_permission' => 'shd_access_recyclebin', 'page_title' => $txt['shd_helpdesk'], 'sub_template' => 'recyclebin', 'ticket_blocks' => array('recycle' => array('block_icon' => 'recycle.png', 'title' => $txt['shd_status_' . TICKET_STATUS_DELETED . '_heading'], 'tickets' => array(), 'where' => 'hdt.status = ' . TICKET_STATUS_DELETED, 'display' => true, 'count' => shd_count_helpdesk_tickets('recycled'), 'columns' => shd_get_block_columns('recycled'), 'required' => true, 'collapsed' => false), 'withdeleted' => array('block_icon' => 'recycle.png', 'title' => $txt['shd_status_withdeleted_heading'], 'tickets' => array(), 'where' => 'hdt.status != ' . TICKET_STATUS_DELETED . ' AND hdt.deleted_replies > 0', 'display' => true, 'count' => shd_count_helpdesk_tickets('withdeleted'), 'columns' => shd_get_block_columns('withdeleted'), 'required' => true, 'collapsed' => false)));
// Build the link tree.
if (!empty($context['shd_dept_name']) && $context['shd_multi_dept']) {
$context['linktree'][] = array('url' => $scripturl . '?' . $context['shd_home'] . $context['shd_dept_link'], 'name' => $context['shd_dept_name']);
}
$context['linktree'][] = array('url' => $scripturl . '?action=helpdesk;sa=recyclebin' . $context['shd_dept_link'], 'name' => $txt['shd_recycle_bin']);
shd_helpdesk_listing();
}
/**
* Loads the main SimpleDesk information page for forum administrators.
*
* This function is the main focus point for information about SimpleDesk in the admin panel, primarily it collects the following for the template:
* <ul>
* <li>list of helpdesk staff</li>
* <li>totals of tickets in the system (open/closed/deleted)</li>
* <li>credits</li>
* <li>also, in the template, whether this is a current or outdated version of SimpleDesk</li>
* </ul>
*
* Since 1.1, it also receives the requests for subactions for action log and support page (since these are sub menu items) but simply directs them onward.
*
* @see shd_admin_action_log()
* @see shd_admin_support()
*
* @since 1.0
*/
function shd_admin_info()
{
global $context, $settings, $scripturl, $txt, $sourcedir, $smcFunc;
$subactions = array('main' => array('function' => false, 'icon' => 'simpledesk.png', 'title' => $txt['shd_admin_info']), 'actionlog' => array('function' => 'shd_admin_action_log', 'icon' => 'log.png', 'title' => $txt['shd_admin_actionlog_title']), 'support' => array('function' => 'shd_admin_support', 'icon' => 'support.png', 'title' => $txt['shd_admin_support']));
$context[$context['admin_menu_name']]['tab_data'] = array('description' => $txt['shd_admin_options_desc'], 'tabs' => array('main' => array('description' => '<strong>' . $txt['hello_guest'] . ' ' . $context['user']['name'] . '!</strong><br />' . $txt['shd_admin_info_desc']), 'actionlog' => array('description' => $txt['shd_admin_actionlog_desc'] . '<br />' . (!empty($modSettings['shd_disable_action_log']) ? '<span class="smalltext">' . $txt['shd_action_log_disabled'] . '</span>' : '')), 'support' => array('description' => $txt['shd_admin_support_desc'])));
call_integration_hook('shd_hook_hdadmininfo', array(&$subactions));
$_REQUEST['sa'] = isset($_REQUEST['sa']) && isset($subactions[$_REQUEST['sa']]) ? $_REQUEST['sa'] : 'main';
// Now that we have validated the subaction.
$context[$context['admin_menu_name']]['tab_data']['title'] = '<img src="' . $settings['images_url'] . '/admin/shd/' . $subactions[$_REQUEST['sa']]['icon'] . '" class="icon" alt="*" />' . $subactions[$_REQUEST['sa']]['title'];
// Are we doing the main page, or leaving here?
if (!empty($subactions[$_REQUEST['sa']]['function'])) {
$subactions[$_REQUEST['sa']]['function']();
return;
}
// Get a list of the staff members of the helpdesk.
$members = shd_members_allowed_to('shd_staff');
$query = shd_db_query('', '
SELECT id_member, real_name
FROM {db_prefix}members
WHERE id_member IN ({array_int:members})
ORDER BY real_name', array('members' => $members));
// Note this just gets everyone, doesn't worry about limiting it - IMO that's something for the template to decide.
$context['staff'] = array();
while ($row = $smcFunc['db_fetch_assoc']($query)) {
$context['staff'][] = shd_profile_link($row['real_name'], $row['id_member']);
}
$smcFunc['db_free_result']($query);
// Make we sure give these slackers some credit. After all, they made sumfin fer ya!
shd_credits();
$context['total_tickets'] = shd_count_helpdesk_tickets();
$context['open_tickets'] = shd_count_helpdesk_tickets('open');
$context['closed_tickets'] = shd_count_helpdesk_tickets('closed');
$context['recycled_tickets'] = shd_count_helpdesk_tickets('recycled');
// Final stuff before we go.
$context['page_title'] = $txt['shd_admin_title'];
$context['sub_template'] = 'shd_admin';
}
