/**
* @verb GET
* @returns - a list of queues with their members (static and dynamic)
* @uri /queues/members
*/
function get_queues_members($params)
{
global $astman;
$list = array();
// Get dynamic members priority from astdb
$get = $astman->database_show('QPENALTY');
if ($get) {
foreach ($get as $key => $value) {
$keys = explode('/', $key);
if (isset($keys[3]) && $keys[3] == 'agents') {
$queue = $keys[2];
$dynmember = $keys[4];
$list[$queue]['dynmembers'][] = $dynmember;
}
}
}
// Get static members
$allmembers = queues_get_static_members();
foreach ($allmembers as $queue => $members) {
foreach ($members as $member) {
if (preg_match("/^.*?\\/([\\d]+).*,([\\d]+)\$/", $member, $matches)) {
$list[$queue]['members'][] = $matches[1];
}
}
}
return $list ? $list : false;
}
}
if ($queue_toggle_code == '') {
exit(0);
}
// generate device hash
//
$var = $astman->database_show('DEVICE');
foreach ($var as $key => $value) {
$myvar = explode('/', trim($key, '/'));
$dev_hash[$myvar[1]][$myvar[2]] = $value;
}
// extract the static members in the form of Local/nnn@from-queue/n or similar
// determine the queue member 'nnn', and add this queue to them if not
// already there.
//
$qmr = queues_get_static_members();
foreach ($qmr as $q => $qmg) {
foreach ($qmg as $qm) {
if (strtoupper(substr($qm, 0, 1)) == 'L') {
$tm = preg_replace("/[^0-9#\\,*]/", "", $qm);
$tma = explode(',', $tm);
if (!isset($qc[$tma[0]]) || !in_array($q, $qc[$tma[0]])) {
$qc[$tma[0]][] = $q;
}
}
}
}
/* hash looks like this
* [89222] => Array
* (
* [default_user] => 89222
function queues_get($account, $queues_conf_only = false)
{
global $db, $astman, $amp_conf;
if ($account == "") {
return array();
}
$account = q($account);
//get all the variables for the queue
$sql = "SELECT keyword,data FROM queues_details WHERE id = {$account}";
$results = $db->getAssoc($sql);
if (empty($results)) {
return array();
}
//okay, but there can be multiple member variables ... do another select for them
$results['member'] = queues_get_static_members($account);
//if 'queue-youarenext=queue-youarenext', then assume we want to announce position
if (!$queues_conf_only) {
if (isset($results['queue-youarenext']) && $results['queue-youarenext'] == 'queue-youarenext') {
$results['announce-position'] = 'yes';
} else {
$results['announce-position'] = 'no';
}
}
//if 'eventmemberstatusoff=Yes', then assume we want to 'eventmemberstatus=no'
if (isset($results['eventmemberstatusoff'])) {
if (strtolower($results['eventmemberstatusoff']) == 'yes') {
$results['eventmemberstatus'] = 'no';
} else {
$results['eventmemberstatus'] = 'yes';
}
} elseif (!isset($results['eventmemberstatus'])) {
$results['eventmemberstatus'] = 'no';
}
if ($queues_conf_only) {
$sql = "SELECT ivr_id, callback_id FROM queues_config WHERE extension = {$account}";
$config = sql($sql, "getRow", DB_FETCHMODE_ASSOC);
} else {
$sql = "SELECT * FROM queues_config WHERE extension = {$account}";
$config = sql($sql, "getRow", DB_FETCHMODE_ASSOC);
$results['prefix'] = $config['grppre'];
$results['alertinfo'] = $config['alertinfo'];
$results['agentannounce_id'] = $config['agentannounce_id'];
$results['maxwait'] = $config['maxwait'];
$results['name'] = $config['descr'];
$results['joinannounce_id'] = $config['joinannounce_id'];
$results['password'] = $config['password'];
$results['goto'] = $config['dest'];
$results['announcemenu'] = $config['ivr_id'];
$results['callback'] = $config['callback_id'];
$results['rtone'] = $config['ringing'];
$results['cwignore'] = $config['cwignore'];
$results['qregex'] = $config['qregex'];
$results['queuewait'] = $config['queuewait'];
$results['use_queue_context'] = $config['use_queue_context'];
$results['togglehint'] = $config['togglehint'];
$results['qnoanswer'] = $config['qnoanswer'];
$results['callconfirm'] = $config['callconfirm'];
$results['callconfirm_id'] = $config['callconfirm_id'];
$results['monitor_type'] = $config['monitor_type'];
$results['monitor_heard'] = $config['monitor_heard'];
$results['monitor_spoken'] = $config['monitor_spoken'];
// TODO: why the str_replace?
//
if ($astman) {
$account = str_replace("'", '', $account);
//get dynamic members priority from astDB
$get = $astman->database_show('QPENALTY/' . $account . '/agents');
if ($get) {
foreach ($get as $key => $value) {
$key1 = explode('/', $key);
$mem[$key1[4]] = $value;
}
foreach ($mem as $mem => $pnlty) {
$dynmem[] = $mem . ',' . $pnlty;
}
$results['dynmembers'] = implode("\n", $dynmem);
} else {
$results['dynmembers'] = '';
}
$results['dynmemberonly'] = $astman->database_get('QPENALTY/' . $account, 'dynmemberonly');
} else {
fatal("Cannot connect to Asterisk Manager with " . $amp_conf["AMPMGRUSER"] . "/" . $amp_conf["AMPMGRPASS"]);
}
}
$results['context'] = '';
$results['periodic-announce'] = '';
if ($config['ivr_id'] != 'none' && $config['ivr_id'] != '') {
if (function_exists('ivr_get_details')) {
$results['context'] = "ivr-" . $config['ivr_id'];
$arr = ivr_get_details($config['ivr_id']);
if (isset($arr['announcement']) && $arr['announcement'] != '') {
$periodic = recordings_get_file($arr['announcement']);
// We need to strip off all but the first sound file of any compound sound files
$periodic_arr = explode("&", $periodic);
$results['periodic-announce'] = $periodic_arr[0];
}
}
} else {
if ($config['callback_id'] != 'none' && $config['callback_id'] != '') {
if (function_exists('vqplus_callback_get')) {
$results['context'] = "queuecallback-" . $config['callback_id'];
$arr = vqplus_callback_get($config['callback_id']);
if (isset($arr[0]) && is_array($arr[0])) {
/* Vqplus 13 moved to BMO, which made the return value format different. */
$arr = $arr[0];
}
if (isset($arr['announcement']) && $arr['announcement'] != '') {
$periodic = recordings_get_file($arr['announcement']);
// We need to strip off all but the first sound file of any compound sound files
$periodic_arr = explode("&", $periodic);
$results['periodic-announce'] = $periodic_arr[0];
}
}
}
}
return $results;
}
