/**
* Generates list of all available groups.
*
* @param Request $request Incoming request.
* @return string Rendered page content.
*/
public function indexAction(Request $request)
{
$operator = $this->getOperator();
$page = array('errors' => array());
$sort_by = $request->query->get('sortby');
if (!in_array($sort_by, array('name', 'lastseen', 'weight'))) {
$sort_by = 'name';
}
$sort['by'] = $sort_by;
$sort['desc'] = $request->query->get('sortdirection', 'desc') == 'desc';
// Load and prepare groups
$groups = get_sorted_groups($sort);
foreach ($groups as &$group) {
$group['vclocalname'] = $group['vclocalname'];
$group['vclocaldescription'] = $group['vclocaldescription'];
$group['isOnline'] = group_is_online($group);
$group['isAway'] = group_is_away($group);
$group['lastTimeOnline'] = time() - ($group['ilastseen'] ? $group['ilastseen'] : time());
$group['inumofagents'] = $group['inumofagents'];
}
unset($group);
// Set values that are needed to build sorting block.
$page['groups'] = $groups;
$page['formsortby'] = $sort['by'];
$page['formsortdirection'] = $sort['desc'] ? 'desc' : 'asc';
$page['canmodify'] = is_capable(CAN_ADMINISTRATE, $operator);
$page['availableOrders'] = array(array('id' => 'name', 'name' => getlocal('Name')), array('id' => 'lastseen', 'name' => getlocal('Last active')), array('id' => 'weight', 'name' => getlocal('Weight')));
$page['availableDirections'] = array(array('id' => 'desc', 'name' => getlocal('descending')), array('id' => 'asc', 'name' => getlocal('ascending')));
// Set other variables and render the response.
$page['title'] = getlocal('Groups');
$page['menuid'] = 'groups';
$page = array_merge($page, prepare_menu($operator));
$this->getAssetManager()->attachJs('js/compiled/groups.js');
return $this->render('groups', $page);
}
function setup_redirect_links(UrlGeneratorInterface $url_generator, $threadid, $operator, $token)
{
$result = array();
$operator_in_isolation = in_isolation($operator);
$list_options = $operator_in_isolation
? array('isolated_operator_id' => $operator['operatorid'])
: array();
$operators = get_operators_list($list_options);
$operators_count = count($operators);
$groups_count = 0;
$groups = array();
if (Settings::get('enablegroups') == "1") {
$groupslist = $operator_in_isolation
? get_groups_for_operator($operator, true)
: get_groups(true);
foreach ($groupslist as $group) {
if ($group['inumofagents'] == 0) {
continue;
}
$groups[] = $group;
}
$groups_count = count($groups);
}
$p = pagination_info(max($operators_count, $groups_count), 8);
$result['pagination'] = $p;
$operators = array_slice($operators, $p['start'], $p['end'] - $p['start']);
$groups = array_slice($groups, $p['start'], $p['end'] - $p['start']);
$agent_list = "";
$params = array('thread_id' => $threadid, 'token' => $token);
foreach ($operators as $agent) {
$params['nextAgent'] = $agent['operatorid'];
$status = $agent['time'] < Settings::get('online_timeout')
? ($agent['istatus'] == 0
? getlocal("(online)")
: getlocal("(away)"))
: "";
$agent_list .= "<li><a href=\"" . $url_generator->generate('chat_operator_redirect', $params)
. "\" title=\"" . get_operator_name($agent) . "\">"
. get_operator_name($agent)
. "</a> $status</li>";
}
$result['redirectToAgent'] = $agent_list;
$group_list = "";
if (Settings::get('enablegroups') == "1") {
$params = array('thread_id' => $threadid, 'token' => $token);
foreach ($groups as $group) {
$params['nextGroup'] = $group['groupid'];
$status = group_is_online($group)
? getlocal("(online)")
: (group_is_away($group) ? getlocal("(away)") : "");
$group_list .= "<li><a href=\"" . $url_generator->generate('chat_operator_redirect', $params)
. "\" title=\"" . get_group_name($group) . "\">"
. get_group_name($group)
. "</a> $status</li>";
}
}
$result['redirectToGroup'] = $group_list;
return $result;
}
/**
* Prepare groups list to build group select box.
*
* If $group_id specified groups list will consist of group with id equals to
* $group_id and its children.
*
* @param int $group_id Id of selected group
* @return array|boolean Array of groups info arrays or boolean false if there
* are no suitable groups.
* Group info array contain following keys:
* - 'id': int, group id;
* - 'name': string, group name;
* - 'description': string, group description;
* - 'online': boolean, indicates if group online;
* - 'selected': boolean, indicates if group selected by default.
*/
function prepare_groups_select($group_id)
{
$show_groups = $group_id == '' ? true : group_has_children($group_id);
if (!$show_groups) {
return false;
}
$all_groups = get_groups(false);
if (empty($all_groups)) {
return false;
}
$groups_list = array();
$selected_group_id = $group_id;
foreach ($all_groups as $group) {
$group_is_empty = (bool) ($group['inumofagents'] == 0);
$group_related_with_specified = empty($group_id) || $group['parent'] == $group_id || $group['groupid'] == $group_id;
if ($group_is_empty || !$group_related_with_specified) {
continue;
}
if (group_is_online($group) && !$selected_group_id) {
$selected_group_id = $group['groupid'];
}
$groups_list[] = array('id' => $group['groupid'], 'name' => get_group_name($group), 'description' => get_group_description($group), 'online' => group_is_online($group), 'selected' => (bool) ($group['groupid'] == $selected_group_id));
}
// One group must be selected by default
if (!empty($groups_list)) {
// Check if there is selected group
$selected_group_present = false;
foreach ($groups_list as $group) {
if ($group['selected']) {
$selected_group_present = true;
break;
}
}
// If there is no selected group select the first one
if (!$selected_group_present) {
$groups_list[0]['selected'] = true;
}
}
return $groups_list;
}
