/**
* Builds a page with form for edit operator's permissions.
*
* @param Request $request Incoming request.
* @return string Rendered page content.
* @throws NotFoundException If the operator with specified ID is not found
* in the system.
*/
public function showFormAction(Request $request)
{
$operator = $this->getOperator();
$op_id = $request->attributes->get('operator_id');
$page = array('opid' => $op_id, 'canmodify' => is_capable(CAN_ADMINISTRATE, $operator) ? '1' : '', 'errors' => array());
$op = operator_by_id($op_id);
if (!$op) {
throw new NotFoundException('The operator is not found.');
}
// Check if the target operator exists
$page['currentop'] = $op ? get_operator_name($op) . ' (' . $op['vclogin'] . ')' : getlocal('-not found-');
// Build list of permissions which belongs to the target operator.
$checked_permissions = array();
foreach (permission_ids() as $perm => $id) {
if (is_capable($perm, $op)) {
$checked_permissions[] = $id;
}
}
// Build list of all available permissions
$page['permissionsList'] = array();
foreach (get_permission_list() as $perm) {
$perm['checked'] = in_array($perm['id'], $checked_permissions);
$page['permissionsList'][] = $perm;
}
$page['stored'] = $request->query->has('stored');
$page['title'] = getlocal('Permissions');
$page['menuid'] = $operator['operatorid'] == $op_id ? 'profile' : 'operators';
$page = array_merge($page, prepare_menu($operator));
$page['tabs'] = $this->buildTabs($request);
return $this->render('operator_permissions', $page);
}
/**
* Builds a page with form for edit operator's groups.
*
* @param Request $request Incoming request.
* @return string Rendered page content.
* @throws NotFoundException If the operator with specified ID is not found
* in the system.
*/
public function showFormAction(Request $request)
{
$operator = $this->getOperator();
$operator_in_isolation = in_isolation($operator);
$op_id = $request->attributes->getInt('operator_id');
// Check if the target user exists
$op = operator_by_id($op_id);
if (!$op) {
throw new NotFoundException('The operator is not found.');
}
$page = array('opid' => $op_id, 'errors' => array());
$groups = $operator_in_isolation ? get_groups_for_operator($operator) : get_all_groups();
$can_modify = is_capable(CAN_ADMINISTRATE, $operator);
$page['currentop'] = $op ? get_operator_name($op) . ' (' . $op['vclogin'] . ')' : getlocal('-not found-');
$page['canmodify'] = $can_modify ? '1' : '';
// Get IDs of groups the operator belongs to.
$checked_groups = array();
if ($op) {
$checked_groups = get_operator_group_ids($op_id);
}
// Get all available groups
$page['groups'] = array();
foreach ($groups as $group) {
$group['vclocalname'] = $group['vclocalname'];
$group['vclocaldescription'] = $group['vclocaldescription'];
$group['checked'] = in_array($group['groupid'], $checked_groups);
$page['groups'][] = $group;
}
$page['stored'] = $request->query->has('stored');
$page['title'] = getlocal('Operator groups');
$page['menuid'] = $operator['operatorid'] == $op_id ? 'profile' : 'operators';
$page = array_merge($page, prepare_menu($operator));
$page['tabs'] = $this->buildTabs($request);
return $this->render('operator_groups', $page);
}
function thread_to_xml($thread, $link)
{
global $state_chatting, $threadstate_to_string, $threadstate_key, $mibew_encoding, $operator, $settings, $can_viewthreads, $can_takeover, $mysqlprefix;
$state = $threadstate_to_string[$thread['istate']];
$result = "<thread id=\"" . safe_htmlspecialchars(safe_htmlspecialchars($thread['threadid'])) . "\" stateid=\"{$state}\"";
if ($state == "closed") {
return $result . "/>";
}
$state = getstring($threadstate_key[$thread['istate']]);
$nextagent = $thread['nextagent'] != 0 ? operator_by_id_($thread['nextagent'], $link) : null;
$threadoperator = $nextagent ? get_operator_name($nextagent) : ($thread['agentName'] ? $thread['agentName'] : "-");
if ($threadoperator == "-" && $thread['groupname']) {
$threadoperator = "- " . $thread['groupname'] . " -";
}
if (!($thread['istate'] == $state_chatting && $thread['agentId'] != $operator['operatorid'] && !is_capable($can_takeover, $operator))) {
$result .= " canopen=\"true\"";
}
if ($thread['agentId'] != $operator['operatorid'] && $thread['nextagent'] != $operator['operatorid'] && is_capable($can_viewthreads, $operator)) {
$result .= " canview=\"true\"";
}
if ($settings['enableban'] == "1") {
$result .= " canban=\"true\"";
}
$banForThread = $settings['enableban'] == "1" ? ban_for_addr_($thread['remote'], $link) : false;
if ($banForThread) {
$result .= " ban=\"blocked\" banid=\"" . safe_htmlspecialchars(safe_htmlspecialchars($banForThread['banid'])) . "\"";
}
$result .= " state=\"{$state}\" typing=\"" . safe_htmlspecialchars(safe_htmlspecialchars($thread['userTyping'])) . "\">";
$result .= "<name>";
if ($banForThread) {
$result .= safe_htmlspecialchars(getstring('chat.client.spam.prefix'));
}
$result .= safe_htmlspecialchars(safe_htmlspecialchars(get_user_name($thread['userName'], $thread['remote'], $thread['userid']))) . "</name>";
$result .= "<addr>" . safe_htmlspecialchars(get_user_addr($thread['remote'])) . "</addr>";
$result .= "<agent>" . safe_htmlspecialchars(safe_htmlspecialchars($threadoperator)) . "</agent>";
$result .= "<time>" . safe_htmlspecialchars(safe_htmlspecialchars($thread['unix_timestamp(dtmcreated)'])) . "000</time>";
$result .= "<modified>" . safe_htmlspecialchars(safe_htmlspecialchars($thread['unix_timestamp(dtmmodified)'])) . "000</modified>";
if ($banForThread) {
$result .= "<reason>" . safe_htmlspecialchars(safe_htmlspecialchars($banForThread['comment'])) . "</reason>";
}
$userAgent = get_useragent_version($thread['userAgent']);
$result .= "<useragent>" . safe_htmlspecialchars($userAgent) . "</useragent>";
if ($thread["shownmessageid"] != 0) {
$query = "select tmessage from {$mysqlprefix}chatmessage where messageid = " . intval($thread["shownmessageid"]);
$line = select_one_row($query, $link);
if ($line) {
$message = preg_replace("/[\r\n\t]+/", " ", $line["tmessage"]);
$result .= "<message>" . safe_htmlspecialchars(safe_htmlspecialchars($message)) . "</message>";
}
}
$result .= "</thread>";
return $result;
}
/**
* Generates a page for the first step of password recovery process.
*
* @param Request $request
* @return string Rendered page content
*/
public function indexAction(Request $request)
{
if ($this->getOperator()) {
// If the operator is logged in just redirect him to the home page.
return $this->redirect($request->getUriForPath('/operator'));
}
$page = array('version' => MIBEW_VERSION, 'title' => getlocal('Trouble Accessing Your Account?'), 'headertitle' => getlocal('Mibew Messenger'), 'show_small_login' => true, 'fixedwrap' => true, 'errors' => array());
$login_or_email = '';
if ($request->isMethod('POST')) {
// When HTTP GET method is used the form is just rendered but the
// user does not pass any data. Thus we need to prevent CSRF attacks
// only for POST requests
csrf_check_token($request);
}
if ($request->isMethod('POST') && $request->request->has('loginoremail')) {
$login_or_email = $request->request->get('loginoremail');
$to_restore = MailUtils::isValidAddress($login_or_email) ? operator_by_email($login_or_email) : operator_by_login($login_or_email);
if (!$to_restore) {
$page['errors'][] = getlocal('No such Operator');
}
$email = $to_restore['vcemail'];
if (count($page['errors']) == 0 && !MailUtils::isValidAddress($email)) {
$page['errors'][] = "Operator hasn't set his e-mail";
}
if (count($page['errors']) == 0) {
$token = sha1($to_restore['vclogin'] . (function_exists('openssl_random_pseudo_bytes') ? openssl_random_pseudo_bytes(32) : time() + microtime() . mt_rand(0, 99999999)));
// Update the operator
$to_restore['dtmrestore'] = time();
$to_restore['vcrestoretoken'] = $token;
update_operator($to_restore);
$href = $this->getRouter()->generate('password_recovery_reset', array('id' => $to_restore['operatorid'], 'token' => $token), UrlGeneratorInterface::ABSOLUTE_URL);
// Load mail templates and substitute placeholders there.
$mail_template = MailTemplate::loadByName('password_recovery', get_current_locale());
if (!$mail_template) {
throw new \RuntimeException('Cannot load "password_recovery" mail template');
}
$this->sendMail(MailUtils::buildMessage($email, $email, $mail_template->buildSubject(), $mail_template->buildBody(array(get_operator_name($to_restore), $href))));
$page['isdone'] = true;
return $this->render('password_recovery', $page);
}
}
$page['formloginoremail'] = $login_or_email;
$page['localeLinks'] = get_locale_links();
$page['isdone'] = false;
return $this->render('password_recovery', $page);
}
/**
* Generates a page with statistics info.
*
* @param Request $request
* @return string Rendered page content
*/
public function indexAction(Request $request)
{
$operator = $this->getOperator();
$statistics_type = $request->attributes->get('type');
$page = array();
$page['operator'] = get_operator_name($operator);
$page['availableDays'] = range(1, 31);
$page['availableMonth'] = get_month_selection(time() - 400 * 24 * 60 * 60, time() + 50 * 24 * 60 * 60);
$page['showresults'] = false;
$page['type'] = $statistics_type;
$page['showbydate'] = $statistics_type == self::TYPE_BY_DATE;
$page['showbyagent'] = $statistics_type == self::TYPE_BY_OPERATOR;
$page['showbypage'] = $statistics_type == self::TYPE_BY_PAGE;
$cron_uri = $this->generateUrl('cron', array('cron_key' => Settings::get('cron_key')), UrlGeneratorInterface::ABSOLUTE_URL);
$page['pageDescription'] = getlocal('From this page you can generate a variety of usage reports. Last time statistics was calculated {0}. You can calculate it <a href="{1}" target="_blank">manually</a>.', array(date_to_text(Settings::get('_last_cron_run')), $cron_uri));
$page['show_invitations_info'] = (bool) Settings::get('enabletracking');
$page['errors'] = array();
// Get and validate time interval
$time_interval = $this->extractTimeInterval($request);
$start = $time_interval['start'];
$end = $time_interval['end'];
if ($start > $end) {
$page['errors'][] = getlocal('You have selected From date after Till date');
}
$page = array_merge($page, set_form_date($start, 'start'), set_form_date($end - 24 * 60 * 60, 'end'));
// Get statistics info
if ($statistics_type == self::TYPE_BY_DATE) {
$statistics = get_by_date_statistics($start, $end);
$page['reportByDate'] = $statistics['records'];
$page['reportByDateTotal'] = $statistics['total'];
} elseif ($statistics_type == self::TYPE_BY_OPERATOR) {
$page['reportByAgent'] = get_by_operator_statistics($start, $end);
} elseif ($statistics_type == self::TYPE_BY_PAGE) {
$page['reportByPage'] = get_by_page_statistics($start, $end);
}
$page['showresults'] = count($page['errors']) == 0;
$page['title'] = getlocal("Statistics");
$page['menuid'] = "statistics";
$page = array_merge($page, prepare_menu($operator));
$page['tabs'] = $this->buildTabs($request);
return $this->render('statistics', $page);
}
/**
* Invite visitor by operator
*
* Triggers {@link \Mibew\EventDispatcher\Events::INVITATION_CREATE} event.
*
* @param int $visitor_id ID of the visitor, who must be invited.
* @param array $operator Info for operator who invite the visitor
* @return Thread|boolean Thread object related with invitation or boolean
* false on failure
*/
function invitation_invite($visitor_id, $operator)
{
// Check if visitor already invited
$invitation_state = invitation_state($visitor_id);
if ($invitation_state['invited']) {
return false;
}
// Get visitor info
$visitor = track_get_visitor_by_id($visitor_id);
// Get last page visited by the visitor
$visitor_path = track_get_path($visitor);
ksort($visitor_path);
$last_visited_page = array_pop($visitor_path);
// Get visitor details
$visitor_details = track_retrieve_details($visitor);
// Get some operator's info
$operator_name = get_operator_name($operator);
// Create thread for invitation
$thread = new Thread();
// Populate thread and save it
$thread->agentId = $operator['operatorid'];
$thread->agentName = $operator_name;
$thread->userName = $visitor['username'];
$thread->remote = $visitor_details['remote_host'];
$thread->referer = $last_visited_page;
// User's locale is unknown, set operator locale to the thread
$thread->locale = get_current_locale();
$thread->userId = $visitor['userid'];
$thread->userAgent = $visitor_details['user_agent'];
$thread->state = Thread::STATE_INVITED;
$thread->invitationState = Thread::INVITATION_WAIT;
$thread->save();
$db = Database::getInstance();
$db->query("UPDATE {sitevisitor} set " . "invitations = invitations + 1, " . "threadid = :thread_id " . "WHERE visitorid = :visitor_id", array(':thread_id' => $thread->id, ':visitor_id' => $visitor_id));
// Send some messages
$thread->postMessage(Thread::KIND_FOR_AGENT, getlocal('Operator {0} invites visitor at {1} page', array($operator_name, $last_visited_page), get_current_locale(), true));
$thread->postMessage(Thread::KIND_AGENT, getlocal('Hello, how can I help you?', null, get_current_locale(), true), array('name' => $operator_name, 'operator_id' => $operator['operatorid']));
// Let plugins know about the invitation.
$args = array('invitation' => $thread);
EventDispatcher::getInstance()->triggerEvent(Events::INVITATION_CREATE, $args);
return $thread;
}
/**
* Builds a page with form for edit operator's avatar.
*
* @param Request $request incoming request.
* @return string Rendered page content.
* @throws NotFoundException If the operator with specified ID is not found
* in the system.
*/
public function showFormAction(Request $request)
{
$operator = $this->getOperator();
$op_id = $request->attributes->get('operator_id');
$page = array('opid' => $op_id, 'errors' => $request->attributes->get('errors', array()));
$can_modify = $op_id == $operator['operatorid'] && is_capable(CAN_MODIFYPROFILE, $operator) || is_capable(CAN_ADMINISTRATE, $operator);
// Try to load the target operator.
$op = operator_by_id($op_id);
if (!$op) {
throw new NotFoundException('The operator is not found');
}
$page['avatar'] = $op['vcavatar'] ? $this->asset($op['vcavatar']) : '';
$page['currentop'] = $op ? get_operator_name($op) . ' (' . $op['vclogin'] . ')' : getlocal('-not found-');
$page['canmodify'] = $can_modify ? '1' : '';
$page['title'] = getlocal('Upload photo');
$page['menuid'] = $operator['operatorid'] == $op_id ? 'profile' : 'operators';
$page = array_merge($page, prepare_menu($operator));
$page['tabs'] = $this->buildTabs($request);
return $this->render('operator_avatar', $page);
}
/**
* Redirects a chat thread to the operator with the specified ID.
*
* @param \Mibew\Thread $thread Chat thread to redirect.
* @param int $group_id ID of the target operator.
* @return boolean True if the thread was redirected and false on failure.
*/
protected function redirectToOperator(Thread $thread, $operator_id)
{
if ($thread->state != Thread::STATE_CHATTING) {
// We can redirect only threads which are in proggress now.
return false;
}
// Redirect the thread
$thread->state = Thread::STATE_WAITING;
$thread->nextAgent = $operator_id;
$thread->agentId = 0;
// Check if the target operator belongs to the current thread's group.
// If not reset the current thread's group.
if ($thread->groupId != 0) {
$db = Database::getInstance();
list($groups_count) = $db->query("SELECT count(*) AS count " . "FROM {operatortoopgroup} " . "WHERE operatorid = ? AND groupid = ?", array($operator_id, $thread->groupId), array('return_rows' => Database::RETURN_ONE_ROW, 'fetch_type' => Database::FETCH_NUM));
if ($groups_count === 0) {
$thread->groupId = 0;
}
}
$thread->save();
// Send notification message
$thread->postMessage(Thread::KIND_EVENTS, getlocal('Operator {0} redirected you to another operator. Please wait a while.', array(get_operator_name($this->getOperator())), $thread->locale, true));
return true;
}
$errors = array();
$page = array('version' => $version);
$loginoremail = "";
if (isset($_POST['loginoremail'])) {
$loginoremail = getparam("loginoremail");
$torestore = is_valid_email($loginoremail) ? operator_by_email($loginoremail) : operator_by_login($loginoremail);
if (!$torestore) {
$errors[] = getlocal("no_such_operator");
}
$email = $torestore['vcemail'];
if (count($errors) == 0 && !is_valid_email($email)) {
$errors[] = "Operator hasn't set his e-mail";
}
if (count($errors) == 0) {
$token = md5(time() + microtime() . rand(0, 99999999));
$link = connect();
$query = "update {$mysqlprefix}chatoperator set dtmrestore = CURRENT_TIMESTAMP, vcrestoretoken = '{$token}' where operatorid = " . $torestore['operatorid'];
perform_query($query, $link);
$href = get_app_location(true, false) . "/operator/resetpwd.php?id=" . $torestore['operatorid'] . "&token={$token}";
webim_mail($email, $email, getstring("restore.mailsubj"), getstring2("restore.mailtext", array(get_operator_name($torestore), $href)), $link);
mysql_close($link);
$page['isdone'] = true;
require '../view/restore.php';
exit;
}
}
$page['formloginoremail'] = topage($loginoremail);
$page['localeLinks'] = get_locale_links("{$webimroot}/operator/restore.php");
$page['isdone'] = false;
start_html_output();
require '../view/restore.php';
/**
* Prepare values to render page menu.
*
* @param array $operator An array with operators data.
* @param boolean $has_right Restricts access to menu items. If it equals to
* FALSE only "Home", "Visitors", and "Chat history" items will be displayed.
* Otherwise items set depends on operator's permissions and system settings.
* Default value is TRUE.
* @return array
*/
function prepare_menu($operator, $has_right = true)
{
$result = array();
$result['showMenu'] = true;
$result['operator'] = get_operator_name($operator);
if ($has_right) {
$result['showban'] = Settings::get('enableban') == "1";
$result['showstat'] = Settings::get('enablestatistics') == "1";
$result['showadmin'] = is_capable(CAN_ADMINISTRATE, $operator);
$result['currentopid'] = $operator['operatorid'];
}
return $result;
}
function prepare_menu($operator, $hasright = true)
{
global $page, $settings, $can_administrate, $can_viewnotifications;
$page['operator'] = topage(get_operator_name($operator));
if ($hasright) {
loadsettings();
$page['showban'] = $settings['enableban'] == "1";
$page['showgroups'] = $settings['enablegroups'] == "1";
$page['showstat'] = $settings['enablestatistics'] == "1";
$page['shownotifications'] = is_capable($can_viewnotifications, $operator);
$page['showadmin'] = is_capable($can_administrate, $operator);
$page['currentopid'] = $operator['operatorid'];
}
}
$errors[] = getlocal("chat.redirect.unknown_group");
}
} else {
$nextid = verifyparam("nextAgent", "/^\\d{1,10}\$/");
$nextOperator = operator_by_id($nextid);
if ($nextOperator) {
$page['message'] = getlocal2("chat.redirected.content", array(safe_htmlspecialchars(topage(get_operator_name($nextOperator)))));
if ($thread['istate'] == $state_chatting) {
$link = connect();
$threadupdate = array("istate" => intval($state_waiting), "nextagent" => intval($nextid), "agentId" => 0);
if ($thread['groupid'] != 0) {
if (FALSE === select_one_row("select groupid from {$mysqlprefix}chatgroupoperator where operatorid = " . intval($nextid) . " and groupid = " . intval($thread['groupid']), $link)) {
$threadupdate['groupid'] = 0;
}
}
commit_thread($threadid, $threadupdate, $link);
post_message_($thread['threadid'], $kind_events, getstring2_("chat.status.operator.redirect", array(get_operator_name($operator)), $thread['locale'], true), $link);
mysql_close($link);
} else {
$errors[] = getlocal("chat.redirect.cannot");
}
} else {
$errors[] = getlocal("chat.redirect.unknown_operator");
}
}
setup_logo();
if (count($errors) > 0) {
expand("../styles", getchatstyle(), "error.tpl");
} else {
expand("../styles", getchatstyle(), "redirected.tpl");
}
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
require_once '../libs/common.php';
require_once '../libs/chat.php';
require_once '../libs/operator.php';
$operator = check_login();
setlocale(LC_TIME, getstring("time.locale"));
$page = array();
$page['operator'] = topage(get_operator_name($operator));
$page['availableDays'] = range(1, 31);
$page['availableMonth'] = get_month_selection(time() - 400 * 24 * 60 * 60, time() + 50 * 24 * 60 * 60);
$page['showresults'] = false;
$errors = array();
if (isset($_GET['startday'])) {
$startday = verifyparam("startday", "/^\\d+\$/");
$startmonth = verifyparam("startmonth", "/^\\d{2}.\\d{2}\$/");
$endday = verifyparam("endday", "/^\\d+\$/");
$endmonth = verifyparam("endmonth", "/^\\d{2}.\\d{2}\$/");
$start = get_form_date($startday, $startmonth);
$end = get_form_date($endday, $endmonth) + 24 * 60 * 60;
} else {
$curr = getdate(time());
if ($curr['mday'] < 7) {
// previous month
/**
* Start chat thread for user
*
* @param int $group_id Id of group related to thread
* @param array $requested_operator Array of requested operator info
* @param string $visitor_id Id of the visitor
* @param string $visitor_name Name of the visitor
* @param string $referrer Page user came from
* @param string $info User info
*
* @return Thread thread object
*/
function chat_start_for_user($group_id, $requested_operator, $visitor_id, $visitor_name, $referrer, $info)
{
// Get user info
$remote_host = get_remote_host();
$user_browser = $_SERVER['HTTP_USER_AGENT'];
// Check connection limit
if (Thread::connectionLimitReached($remote_host)) {
die("number of connections from your IP is exceeded, try again later");
}
// Check if visitor was invited to chat
$is_invited = false;
if (Settings::get('enabletracking')) {
$invitation_state = invitation_state($_SESSION[SESSION_PREFIX . 'visitorid']);
if ($invitation_state['invited']) {
$is_invited = true;
}
}
// Get info about requested operator
$requested_operator_online = false;
if ($requested_operator) {
$requested_operator_online = is_operator_online($requested_operator['operatorid']);
}
// Get thread object
if ($is_invited) {
// Get thread from invitation
$thread = invitation_accept($_SESSION[SESSION_PREFIX . 'visitorid']);
if (!$thread) {
die("Cannot start thread");
}
} else {
// Create thread
$thread = new Thread();
$thread->state = Thread::STATE_LOADING;
$thread->agentId = 0;
if ($requested_operator && $requested_operator_online) {
$thread->nextAgent = $requested_operator['operatorid'];
}
}
// Update thread fields
$thread->groupId = $group_id;
$thread->userName = $visitor_name;
$thread->remote = $remote_host;
$thread->referer = $referrer;
$thread->locale = get_current_locale();
$thread->userId = $visitor_id;
$thread->userAgent = $user_browser;
$thread->save();
$_SESSION[SESSION_PREFIX . 'threadid'] = $thread->id;
// Store own thread ids to restrict access for other people
if (!isset($_SESSION[SESSION_PREFIX . 'own_threads'])) {
$_SESSION[SESSION_PREFIX . 'own_threads'] = array();
}
$_SESSION[SESSION_PREFIX . 'own_threads'][] = $thread->id;
// Bind thread to the visitor
if (Settings::get('enabletracking')) {
track_visitor_bind_thread($visitor_id, $thread);
}
// Send several messages
if ($is_invited) {
$operator = operator_by_id($thread->agentId);
$operator_name = get_operator_name($operator);
$thread->postMessage(Thread::KIND_FOR_AGENT, getlocal('Visitor accepted invitation from operator {0}', array($operator_name), get_current_locale(), true));
} else {
if ($referrer) {
$thread->postMessage(Thread::KIND_FOR_AGENT, getlocal('Vistor came from page {0}', array($referrer), get_current_locale(), true));
}
if ($requested_operator && !$requested_operator_online) {
$thread->postMessage(Thread::KIND_INFO, getlocal('Thank you for contacting us. We are sorry, but requested operator <strong>{0}</strong> is offline. Another operator will be with you shortly.', array(get_operator_name($requested_operator)), get_current_locale(), true));
} else {
$thread->postMessage(Thread::KIND_INFO, getlocal('Thank you for contacting us. An operator will be with you shortly.', null, get_current_locale(), true));
}
}
// TODO: May be move sending this message somewhere else?
if ($info) {
$thread->postMessage(Thread::KIND_FOR_AGENT, getlocal('Info: {0}', array($info), get_current_locale(), true));
}
// Let plugins know that user is ready to chat.
$dispatcher = EventDispatcher::getInstance();
$event_args = array('thread' => $thread);
$dispatcher->triggerEvent(Events::THREAD_USER_IS_READY, $event_args);
return $thread;
}
if (verifyparam("permissions{$id}", "/^on\$/", "") == "on") {
$new_permissions |= 1 << $perm;
} else {
$new_permissions &= ~(1 << $perm);
}
}
if (count($errors) == 0) {
update_operator_permissions($op['operatorid'], $new_permissions);
if ($opId && $_SESSION["{$mysqlprefix}operator"] && $operator['operatorid'] == $opId) {
$_SESSION["{$mysqlprefix}operator"]['iperm'] = $new_permissions;
}
header("Location: {$webimroot}/operator/permissions.php?op={$opId}&stored");
exit;
}
}
}
$page['permissionsList'] = get_permission_list();
$page['formpermissions'] = array("");
$page['currentop'] = $op ? topage(get_operator_name($op)) . " (" . $op['vclogin'] . ")" : "-not found-";
if ($op) {
foreach ($permission_ids as $perm => $id) {
if (is_capable($perm, $op)) {
$page['formpermissions'][] = $id;
}
}
}
$page['stored'] = isset($_GET['stored']);
prepare_menu($operator);
setup_operator_settings_tabs($opId, 3);
start_html_output();
require '../view/permissions.php';
if (verifyparam("permissions{$id}", "/^on\$/", "") == "on") {
$new_permissions |= 1 << $perm;
} else {
$new_permissions &= ~(1 << $perm);
}
}
if (count($errors) == 0) {
update_operator_permissions($op['operatorid'], $new_permissions);
if ($opId && $_SESSION["{$mysqlprefix}operator"] && $operator['operatorid'] == $opId) {
$_SESSION["{$mysqlprefix}operator"]['iperm'] = $new_permissions;
}
header("Location: {$mibewroot}/operator/permissions.php?op=" . intval($opId) . "&stored");
exit;
}
}
}
$page['permissionsList'] = get_permission_list();
$page['formpermissions'] = array("");
$page['currentop'] = $op ? topage(get_operator_name($op)) . " (" . $op['vclogin'] . ")" : getlocal('page_agent.not_found');
if ($op) {
foreach ($permission_ids as $perm => $id) {
if (is_capable($perm, $op)) {
$page['formpermissions'][] = $id;
}
}
}
$page['stored'] = isset($_GET['stored']);
prepare_menu($operator);
setup_operator_settings_tabs($opId, 3);
start_html_output();
require '../view/permissions.php';
/**
* Return updated visitors list. API function.
*
* Triggers
* {@link \Mibew\EventDispatcher\Events::USERS_UPDATE_VISITORS_LOAD} and
* {@link \Mibew\EventDispatcher\Events::USERS_UPDATE_VISITORS_ALTER}
* events.
*
* @param array $args Associative array of arguments. It must contains the
* following keys:
* - 'agentId': Id of the agent related to users window
*
* @return array Array of results. It contains the following keys:
* - 'visitors': array of visitors on the site
*/
protected function apiUpdateVisitors($args)
{
// Check access
$this->checkOperator($args['agentId']);
// Close old invitations
invitation_close_old();
// Remove old visitors
track_remove_old_visitors();
// Get instance of event dispatcher
$dispatcher = EventDispatcher::getInstance();
// Trigger load event
$arguments = array('visitors' => false);
$dispatcher->triggerEvent(Events::USERS_UPDATE_VISITORS_LOAD, $arguments);
// Check if visiors list loaded by plugins
if (!is_array($arguments['visitors'])) {
// Load visitors list
$db = Database::getInstance();
// Load visitors
$query = "SELECT v.visitorid, " . "v.userid, " . "v.username, " . "v.firsttime, " . "v.lasttime, " . "v.entry, " . "v.details, " . "t.invitationstate, " . "t.dtmcreated AS invitationtime, " . "t.agentId AS invitedby, " . "v.invitations, " . "v.chats " . "FROM {sitevisitor} v " . "LEFT OUTER JOIN {thread} t " . "ON t.threadid = v.threadid " . "WHERE v.threadid IS NULL " . "OR (t.istate = :state_invited " . "AND t.invitationstate = :invitation_wait)" . "ORDER BY t.invitationstate, v.lasttime DESC, v.invitations";
$query .= Settings::get('visitors_limit') == '0' ? "" : " LIMIT " . Settings::get('visitors_limit');
$rows = $db->query($query, array(':state_invited' => Thread::STATE_INVITED, ':invitation_wait' => Thread::INVITATION_WAIT), array('return_rows' => Database::RETURN_ALL_ROWS));
$visitors = array();
foreach ($rows as $row) {
// Get visitor details
$details = track_retrieve_details($row);
// Get user agent
$user_agent = get_user_agent_version($details['user_agent']);
// Get user ip
if (preg_match("/(\\d+\\.\\d+\\.\\d+\\.\\d+)/", $details['remote_host'], $matches) != 0) {
$user_ip = $matches[1];
} else {
$user_ip = false;
}
// Get invitation info
$row['invited'] = $row['invitationstate'] == Thread::INVITATION_WAIT;
if ($row['invited']) {
$agent_name = get_operator_name(operator_by_id($row['invitedby']));
$invitation_info = array('time' => $row['invitationtime'], 'agentName' => $agent_name);
} else {
$invitation_info = false;
}
// Create resulting visitor structure
$visitors[] = array('id' => (int) $row['visitorid'], 'userId' => $row['userid'], 'userName' => $row['username'], 'userAgent' => $user_agent, 'userIp' => $user_ip, 'remote' => $details['remote_host'], 'firstTime' => $row['firsttime'], 'lastTime' => $row['lasttime'], 'invitations' => (int) $row['invitations'], 'chats' => (int) $row['chats'], 'invitationInfo' => $invitation_info);
}
} else {
$visitors = $arguments['visitors'];
}
// Provide ability to alter visitors list
$arguments = array('visitors' => $visitors);
$dispatcher->triggerEvent(Events::USERS_UPDATE_VISITORS_ALTER, $arguments);
// Send results back to the client. "array_values" function should be
// used to avoid problems with JSON conversion. If there will be gaps in
// keys (the keys are not serial) JSON Object will be produced instead
// of an Array.
return array('visitors' => array_values($arguments['visitors']));
}
