PHP get_notice_prefer_cust Examples

Example #1

File: notification_send.php Project: adexbn/gds_wechat

     if ($prefer_mobile) {
         $to_mobile = $notifications['CSC_phone'];
         $url_ticket_id = $notifications['t_ticketid'];
         $first_data = '客户【' . $notifications['t_custorgname'] . '】的服务工单已处理完成';
         $remark_data = '请及时更新服务请求状态';
         $keyword1_data = '服务单号：' . $notifications['t_maskid'];
         $keyword2_data = '工单号：' . $notifications['wo_workorderid'];
         $keyword3_data = '完工时间：' . $notifications['n_create_ts'];
         $result_sms = send_sms_pe($notifications['notice_id'], $to_mobile, 'csc', $url_ticket_id, $first_data, $remark_data, $keyword1_data, $keyword2_data, $keyword3_data);
     }
     break;
 case 'Resolved':
     // To Cust
     _log('Stage Resolved...');
     _log('Processing Customer notification...');
     list($prefer_wechat, $prefer_email, $prefer_mobile) = get_notice_prefer_cust($notifications['t_custmail'], $ticket_stage);
     _log('Customer prefer... ' . json_encode(['ticket_id' => $notifications['t_ticketid'], 'ticket_stage' => $ticket_stage, 'customer' => $notifications['t_custmail'], 'wechat' => $prefer_wechat, 'email' => $prefer_email, 'mobile' => $prefer_mobile]));
     if ($prefer_wechat) {
         $template_id = 'lR3R5RYP3ZXP4UXQRwlrASXTNFGu2WrrfiZ84ftKjK8';
         $first_data = '您好，您的服务请求已被处理完成';
         $remark_data = '感谢您对万国数据的理解和支持。';
         if ($notifications['t_tickettypeid'] * 1 == 15 || $notifications['t_tickettypeid'] * 1 == 16) {
             $remark_data .= '服务单号有助于帮助现场工作人员更快地解决问题，建议保存并告知随行人员';
         }
         $keyword1_data = $notifications['t_maskid'];
         $keyword2_data = $notifications['n_create_ts'];
         $openids = get_cust_wechat($notifications['t_custmail']);
         if (!empty($openids)) {
             foreach ($openids as $user_openid) {
                 $result_wechat = send_wechat_msg_csc($notifications['notice_id'], $user_openid, $template_id, $notifications['t_ticketid'], $first_data, $remark_data, $keyword1_data, $keyword2_data);
             }

Example #2

File: notification_manual_send.php Project: adexbn/gds_wechat

$p_stage_text = parse_stage_text($p_stage);
$p_ky_ticketid = $p_stage == 'manual' || $p_stage == 'manual_1' ? -1 : $p_ky_ticketid;
_log(json_encode(['p_stage_val' => $p_stage_val]));
// Create manual notice log
R::addDatabase('kayako', $GLOBALS['db_kayako_url'], $GLOBALS['db_kayako_user'], $GLOBALS['db_kayako_pass']);
R::selectDatabase('kayako');
if (!R::testConnection()) {
    exit('DB failed' . PHP_EOL);
}
R::freeze(true);
$notice_id = add_notice_log($p_ky_ticketid, $p_stage_val);
R::close();
// To CUST
if ($p_user_type == 'cust') {
    _log('Processing Customer notification...');
    list($prefer_wechat, $prefer_email, $prefer_mobile) = get_notice_prefer_cust($p_user_mail, $p_stage_val);
    _log('Customer prefer... ' . json_encode(['ticket_id' => $p_ky_ticketid, 'ticket_stage' => $p_stage_val, 'customer' => $p_user_mail, 'wechat' => $prefer_wechat, 'email' => $prefer_email, 'mobile' => $prefer_mobile]));
    if ($p_method_wechat == '1') {
        if ($prefer_wechat == true || $p_stage == 'wo_delay' || $p_stage == 'manual' || $p_stage == 'manual_1') {
            $template_id = 'pexUhrNCr5wTKPvyxFXlhw50WYJwJ4EWgA2PtQc4D2I';
            $first_data = $p_stage != 'manual_1' ? $p_first . "\n\n单号：" . $p_ky_maskid : "";
            $remark_data = "\n" . ($p_stage != 'manual_1' ? "" : $p_first) . $p_remark . "\n";
            $keyword1_data = $p_stage != 'manual_1' ? $p_title : '平台通知';
            $keyword2_data = $p_date;
            $openids = get_cust_wechat($p_user_mail);
            _log('Open ids for CUST are ' . var_export($openids, true));
            if (!empty($openids)) {
                foreach ($openids as $user_openid) {
                    $result_wechat = send_wechat_msg_csc($notice_id, $user_openid, $template_id, $p_ky_ticketid, $first_data, $remark_data, $keyword1_data, $keyword2_data);
                    if ($result_wechat != 1) {
                        array_push($error, '向客户发送微信失败');