function form_search_incident($return = false, $filter = false)
{
include_once "functions_user.php";
global $config;
$output = '';
if (!$filter) {
$search_string = (string) get_parameter('search_string');
$status = (int) get_parameter('search_status', -10);
$priority = (int) get_parameter('search_priority', -1);
$resolution = (int) get_parameter('search_resolution', -1);
$id_group = (int) get_parameter('search_id_group');
$id_inventory = (int) get_parameter('search_id_inventory');
$id_company = (int) get_parameter('search_id_company');
$search_id_user = (string) get_parameter('search_id_user');
$search_id_incident_type = (int) get_parameter('search_id_incident_type');
$date_from = (int) get_parameter("search_from_date");
$date_start = (string) get_parameter("search_first_date");
$date_end = (string) get_parameter("search_last_date");
$search_creator = (string) get_parameter('search_id_creator');
$search_editor = (string) get_parameter('search_editor');
$search_closed_by = (string) get_parameter('search_id_creator');
$group_by_project = (bool) get_parameter('search_group_by_project');
$sla_state = (int) get_parameter('search_sla_state', 0);
$id_task = (int) get_parameter('search_id_task', 0);
$left_sla = (int) get_parameter('search_left_sla', 0);
$right_sla = (int) get_parameter('search_right_sla', 0);
$show_hierarchy = (bool) get_parameter('show_hierarchy');
$type_fields = incidents_get_type_fields($search_id_incident_type);
$search_type_field = array();
foreach ($type_fields as $key => $type_field) {
$search_type_field[$type_field['id']] = (string) get_parameter('search_type_field_' . $type_field['id']);
}
} else {
$search_string = (string) $filter['string'];
$priority = (int) $filter['priority'];
$id_group = (int) $filter['id_group'];
$status = (int) $filter['status'];
$resolution = (int) $filter['resolution'];
$id_company = (int) $filter['id_company'];
$id_inventory = (int) $filter['id_inventory'];
$search_id_incident_type = (int) $filter['id_incident_type'];
$search_id_user = (string) $filter['id_user'];
$date_from = (int) $filter['from_date'];
$date_start = (string) $filter['first_date'];
$date_end = (string) $filter['last_date'];
$search_creator = (string) $filter['id_creator'];
$search_editor = (string) $filter['editor'];
$search_closed_by = (string) $filter['closed_by'];
$group_by_project = (bool) $filter['group_by_project'];
$sla_state = (int) $filter['sla_state'];
$id_task = (int) $filter['id_task'];
$left_sla = (int) $filter['left_sla'];
$right_sla = (int) $filter['right_sla'];
$show_hierarchy = (bool) $filter['show_hierarchy'];
$type_fields = incidents_get_type_fields($search_id_incident_type);
$search_type_field = array();
if ($type_fields) {
foreach ($type_fields as $key => $type_field) {
$search_type_field[$type_field['id']] = (string) $filter['type_field_' . $type_field['id']];
}
}
}
/* No action is set, so the form will be sent to the current page */
$table = new stdclass();
$table->width = "99%";
$table->class = "search-table-button";
$table->cellspacing = 2;
$table->cellpadding = 2;
$table->data = array();
$table->size = array();
$table->style = array();
$table->style[0] = 'width: 25%';
$table->style[1] = 'width: 25%';
$table->style[2] = 'width: 25%; vertical-align:text-top;';
$table->style[3] = 'width: 25%';
$table->rowstyle = array();
$table->rowstyle[1] = 'display: none';
$table->rowstyle[2] = 'display: none';
$table->rowstyle[3] = 'display: none';
$table->rowstyle[4] = 'display: none';
$table->rowstyle[5] = 'display: none';
$table->rowstyle[6] = 'text-align: right';
$table->colspan = array();
$table->colspan[0][0] = 2;
$table->colspan[6][0] = 4;
$table->colspan[7][1] = 3;
$table->rowspan = array();
$table->rowspan[2][2] = 2;
$table->data[0][0] = print_input_text('search_string', $search_string, '', 50, 100, true, __('Search string'));
$available_status = get_indicent_status();
$available_status[-10] = __("Not closed");
$table->data[0][1] = print_select($available_status, 'search_status', $status, '', __('Any'), 0, true, false, true, __('Status'));
$groups = users_get_groups_for_select($config['id_user'], "IW", true, true);
$table->data[0][2] = print_select($groups, 'search_id_group', $id_group, '', '', '', true, false, false, __('Group'));
$table->data[0][3] = print_checkbox_extended('search_show_hierarchy', 1, $show_hierarchy, false, '', '', true, __('Show hierarchy'));
$params_owner = array();
$params_owner['input_id'] = 'text-search_id_user';
$params_owner['input_name'] = 'search_id_user';
$params_owner['input_value'] = $search_id_user;
$params_owner['title'] = __('Owner');
$params_owner['return'] = true;
$table->data[1][0] = user_print_autocomplete_input($params_owner);
$params_editor = array();
$params_editor['input_id'] = 'text-search_editor';
$params_editor['input_name'] = 'search_editor';
$params_editor['input_value'] = $search_editor;
$params_editor['title'] = __('Editor');
$params_editor['return'] = true;
$table->data[1][1] = user_print_autocomplete_input($params_editor);
$params_closed_by = array();
$params_closed_by['input_id'] = 'text-search_closed_by';
$params_closed_by['input_name'] = 'search_closed_by';
$params_closed_by['input_value'] = $search_closed_by;
$params_closed_by['title'] = __('Closed by');
$params_closed_by['return'] = true;
$table->data[1][2] = user_print_autocomplete_input($params_closed_by);
$params_creator = array();
$params_creator['input_id'] = 'text-search_id_creator';
$params_creator['input_name'] = 'search_id_creator';
$params_creator['input_value'] = $search_creator;
$params_creator['title'] = __('Creator');
$params_creator['return'] = true;
$table->data[1][3] = user_print_autocomplete_input($params_creator);
$table->data[2][0] = print_select(get_priorities(), 'search_priority', $priority, '', __('Any'), -1, true, false, false, __('Priority'), false);
$table->data[2][1] = print_select(get_incident_resolutions(), 'search_resolution', $resolution, '', __('Any'), -1, true, false, false, __('Resolution'), false);
$table->data[2][2] = get_last_date_control($date_from, 'search_from_date', __('Date'), $date_start, 'search_first_date', __('Created from'), $date_end, 'search_last_date', __('Created to'));
$name = $id_inventory ? get_inventory_name($id_inventory) : '';
$table->data[2][3] = print_input_text('inventory_name', $name, '', 7, 0, true, __('Inventory'), false);
$table->data[2][3] .= " <a href='javascript: show_search_inventory(\"\",\"\",\"\",\"\",\"\",\"\");'>" . print_image('images/zoom.png', true, array('title' => __('Search inventory'))) . "</a>";
$table->data[2][3] .= print_input_hidden('id_inventory', $id_inventory, true);
if (!get_external_user($config["id_user"])) {
$table->data[4][0] = print_select(get_companies(), 'search_id_company', $id_company, '', __('All'), 0, true, false, false, __('Company'));
}
$table->data[4][1] = print_select(get_incident_types(), 'search_id_incident_type', $search_id_incident_type, 'javascript:change_type_fields_table();', __('All'), 0, true, false, false, __('Ticket type'));
$table->data[4][3] = print_checkbox_extended('search_group_by_project', 1, $group_by_project, false, '', '', true, __('Group by project/task'));
$sla_states = array();
$sla_states[1] = __('SLA is fired');
$sla_states[2] = __('SLA is not fired');
$table->data[5][0] = print_select($sla_states, 'search_sla_state', $sla_state, '', __('All'), 0, true, false, false, __('SLA'));
$table->data[5][1] = combo_task_user_participant($config["id_user"], 0, $id_task, true, __("Task"), 'search_id_task');
$table->data[5][2] = print_input_text('search_left_sla', $left_sla, '', 7, 0, true, __('SLA > (%)'), false);
$table->data[5][3] = print_input_text('search_right_sla', $right_sla, '', 7, 0, true, __('SLA < (%)'), false);
$table_type_fields = new stdclass();
$table_type_fields->width = "100%";
$table_type_fields->class = "search-table";
$table_type_fields->data = array();
//Print custom field data
$column = 0;
$row = 0;
if ($type_fields) {
foreach ($type_fields as $key => $type_field) {
$data = $search_type_field[$type_field['id']];
if ($type_field['type'] == "text" || $type_field['type'] == "textarea") {
$input = print_input_text('search_type_field_' . $type_field['id'], $data, '', 30, 30, true, $type_field['label']);
} else {
if ($type_field['type'] == "combo") {
$combo_values = explode(",", $type_field['combo_value']);
$values = array();
foreach ($combo_values as $value) {
$values[$value] = $value;
}
$input = print_select($values, 'search_type_field_' . $type_field['id'], $data, '', __('Any'), '', true, false, false, $type_field['label']);
} else {
if ($type_field['type'] == "linked") {
$linked_values = explode(",", $type_field['linked_value']);
$values = array();
foreach ($linked_values as $value) {
$value_without_parent = preg_replace("/^.*\\|/", "", $value);
$values[$value_without_parent] = $value_without_parent;
$has_childs = get_db_all_rows_sql("SELECT * FROM tincident_type_field WHERE parent=" . $type_field['id']);
if ($has_childs) {
$i = 0;
foreach ($has_childs as $child) {
if ($i == 0) {
$childs = $child['id'];
} else {
$childs .= ',' . $child['id'];
}
$i++;
}
$childs = "'" . $childs . "'";
$script = 'javascript:change_linked_type_fields_table(' . $childs . ',' . $type_field['id'] . ');';
} else {
$script = '';
}
}
$input = print_select($values, 'search_type_field_' . $type_field['id'], $data, $script, __('Any'), '', true, false, false, $type_field['label']);
}
}
}
$table_type_fields->data[$row][$column] = $input;
if ($column >= 3) {
$column = 0;
$row++;
} else {
$column++;
}
}
}
if ($table_type_fields->data) {
$table_type_fields_html = print_table($table_type_fields, true);
}
$table->data[6][0] = "<div id='table_type_fields'>" . $table_type_fields_html . "</div>";
$table->data[7][0] = '<div style="width: 100%; text-align: left; height: 20px;"><a class="show_advanced_search" id="show_advanced_search" href="javascript:show_ad_search();">' . __('Advanced search') . '></a></div>';
//Store serialize filter
serialize_in_temp($filter, $config["id_user"]);
$table->data[7][2] = print_submit_button(__('Search'), 'search', false, 'class="sub search"', true);
$table->data[7][2] .= print_button(__('Export to CSV'), '', false, 'window.open(\'' . 'include/export_csv.php?export_csv_tickets=1' . '\')', 'class="sub csv"', true);
$table->colspan[7][2] = 4;
$output .= '<form id="search_incident_form" method="post" action="index.php?sec=incidents&sec2=operation/incidents/incident_search">';
$output .= print_table($table, true);
$output .= '</form>';
echo "<div class= 'dialog ui-dialog-content' id='search_inventory_window'></div>";
if ($return) {
return $output;
}
echo $output;
}
$output .= "<strong>".__('Priority').': </strong>'.print_priority_flag_image ($filter['priority'], true);
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('Group').': </strong>'.get_db_value ('nombre', 'tgrupo', 'id_grupo', $filter['id_group']);
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('Product').': </strong>'.get_db_value ('name', 'tkb_product', 'id', $filter['id_product']);
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('Company').': </strong>'.get_db_value ('name', 'tinventory', 'id', $filter['id_company']);
$output .= "</td>";
$output .= "</tr>";
$output .= "<tr>";
$output .= "<td>";
$output .= "<strong>".__('Inventory').': </strong>'.get_inventory_name ($filter['id_inventory']);
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('Serial number').': </strong>'.$filter['serial_number'];
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('Building').': </strong>'.get_db_value ('name', 'tbuilding', 'id', $filter['id_building']);
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('User').': </strong>'.$filter['id_user'];
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('Ticket type').': </strong>'.get_db_value ('name', 'tincident_type', 'id', $filter['id_incident_type']);
$output .= "</td>";
$output .= "<td>";
$output .= "<strong>".__('From').': </strong>'.$filter['first_date'];
if ($id) {
$group = get_db_row('tgrupo', 'id_grupo', $id);
if ($group) {
$name = $group['nombre'];
$icon = $group['icon'];
$id_user_default = $group['id_user_default'];
$banner = $group['banner'];
$parent = $group['parent'];
$soft_limit = $group["soft_limit"];
$hard_limit = $group["hard_limit"];
$enforce_soft_limit = (bool) $group["enforce_soft_limit"];
$forced_email = (bool) $group['forced_email'];
$id_sla = $group["id_sla"];
$id_user = get_db_value('id_user_default', 'tgrupo', 'id_grupo', $id);
$id_inventory = $group["id_inventory_default"];
$inventory_name = get_inventory_name($group["id_inventory_default"]);
$autocreate_user = $group["autocreate_user"];
$grant_access = $group["grant_access"];
$send_welcome = $group["send_welcome"];
$default_company = $group["default_company"];
$welcome_email = $group["welcome_email"];
$email_queue = $group["email_queue"];
$default_profile = $group["default_profile"];
$user_level = $group["nivel"];
$incident_type = $group["id_incident_type"];
$email_from = $group["email_from"];
$email_group = $group["email_group"];
//Inventory == zero is an empty string
if ($id_inventory == 0) {
$id_inventory = "";
}
$table->data[0][1] = user_print_autocomplete_input($params_assigned);
} else {
$table->data[0][1] = print_label(__('Owner'), '', '', true, $owner);
}
if ($write_permission || !$id) {
$table->data[0][2] = print_checkbox_extended('public', 1, $public, false, '', '', true, __('Public'));
} else {
$table->data[0][2] = print_checkbox_extended('public', 1, $public, true, '', '', true, __('Public'));
}
if ($write_permission || !$id) {
$parent_name = $id_parent ? get_inventory_name($id_parent) : __("None");
$table->data[1][0] = print_input_text_extended("parent_name", $parent_name, "text-parent_name", '', 20, 0, false, "show_inventory_search('','','','','','','','','','', '', '')", "class='inventory_obj_search'", true, false, __('Parent object'));
$table->data[1][0] .= print_image("images/cross.png", true, array("onclick" => "cleanParentInventory()", "style" => "cursor: pointer"));
$table->data[1][0] .= print_input_hidden('id_parent', $id_parent, true);
} else {
$parent_name = $id_parent ? get_inventory_name($id_parent) : __('Not set');
$table->data[1][0] = print_label(__('Parent object'), '', '', true, $parent_name);
if ($id_parent) {
$table->data[1][0] .= '<a href="index.php?sec=inventory&sec2=operation/inventories/inventory_detail&id=' . $id_parent . '"><img src="images/go.png" /></a>';
}
}
$contracts = get_contracts();
$manufacturers = get_manufacturers();
if ($write_permission || !$id) {
$table->data[1][1] = print_select($contracts, 'id_contract', $id_contract, '', __('None'), 0, true, false, false, __('Contract'));
$table->data[1][2] = print_select($manufacturers, 'id_manufacturer', $id_manufacturer, '', __('None'), 0, true, false, false, __('Manufacturer'));
} else {
$contract = isset($contracts[$id_contract]) ? $contracts[$id_contract] : __('Not set');
$manufacturer = isset($manufacturers[$id_manufacturer]) ? $manufacturers[$id_manufacturer] : __('Not set');
$table->data[1][1] = print_label(__('Contract'), '', '', true, $contract);
$table->data[1][2] = print_label(__('Manufacturer'), '', '', true, $manufacturer);
