function api_get_incident_files($return_type, $user, $id_incident)
{
if (!check_user_incident($user, $id_incident)) {
return;
}
$filter = array();
$result = get_incident_files($id_incident);
$result = clean_numerics($result);
if ($result === false) {
return '';
}
$ret = '';
if ($return_type == 'xml') {
$ret = "<xml>\n";
}
foreach ($result as $index => $item) {
switch ($return_type) {
case "xml":
$ret .= "<file>\n";
foreach ($item as $key => $value) {
if (!is_numeric($key)) {
$ret .= "<" . $key . ">" . $value . "</" . $key . ">\n";
}
}
$ret .= "</file>\n";
break;
case "csv":
$ret .= array_to_csv($item);
break;
}
}
if ($return_type == 'xml') {
$ret .= "</xml>\n";
}
return $ret;
}
// CHECK LOGIN AND ACLs
check_login();
// SET VARS
$width = '99%';
if (!give_acl($config['id_user'], 0, "IR")) {
audit_db($config['id_user'], $config["REMOTE_ADDR"], "ACL Violation", "Trying to access ticket viewer");
require "general/noaccess.php";
exit;
}
$incident_id = get_parameter('incident_id', 0);
if ($incident_id == 0) {
ui_print_error_message(__('Unable to load ticket'));
exit;
}
// GET THE FILES
$incident['files'] = get_incident_files($incident_id, true);
if ($incident['files'] === false) {
$incident['files'] = array();
}
// SHOW THE FILES
$table->class = 'result_table listing';
$table->width = $width;
$table->id = 'incident_search_result_table';
$separator_style = 'border-bottom: 1px solid rgb(204, 204, 204);border-top: 1px solid rgb(204, 204, 204);';
$table->style = array();
$table->data = array();
$table->rowstyle = array();
$table->head = array();
$files = '';
$row = 0;
if (empty($incident['files'])) {
$table->data[0][0] = print_textarea ("file_description", 5, 40, '', '', true, __('Description'));
$table->data[1][0] = print_submit_button (__('Add'), 'crt_btn', false, 'class="sub create"', true);
print_table($table);
echo "</div>";
}
if ($clean_output) {
echo '<h1 class="ticket_clean_report_title">'.__("Files")."</h1>";
} else {
echo "<h3>".__('Files')."</h3>";
}
// Files attached to this incident
$files = get_incident_files ($id);
if ($files === false) {
$files = array();
echo '<h4 id="no_files_message">'.__('No files were added to the ticket').'</h4>';
$hidden = "style=\"display:none;\"";
}
echo "<div style='width: 90%; margin: 0 auto;'>";
echo "<table id='table-incident_files' $hidden class=listing cellpadding=0 cellspacing=0 width='100%'>";
echo "<tr>";
echo "<th>".__('Filename');
echo "<th>".__('Timestamp');
echo "<th>".__('Description');
echo "<th>".__('ID user');
echo "<th>".__('Size');
/**
* Return an array with the incident details, files and workunits
*
* @param array List of incidents to get stats.
*
*/
function get_full_incident($id_incident, $only_names = false)
{
$full_incident['details'] = get_db_row_filter('tincidencia', array('id_incidencia' => $id_incident), '*');
$full_incident['files'] = get_incident_files($id_incident, true);
if ($full_incident['files'] === false) {
$full_incident['files'] = array();
}
$full_incident['workunits'] = get_incident_full_workunits($id_incident);
if ($full_incident['workunits'] === false) {
$full_incident['workunits'] = array();
}
return $full_incident;
}
