function SaveTicket($_group, $_config)
 {
     $ticket = new UserTicket(getTicketId(), true);
     $ticket->IP = getIP();
     setCookieValue("form_111", AJAXDecode($_POST[POST_EXTERN_USER_NAME]));
     setCookieValue("form_112", AJAXDecode($_POST[POST_EXTERN_USER_EMAIL]));
     setCookieValue("form_113", AJAXDecode($_POST[POST_EXTERN_USER_COMPANY]));
     if (!isTicketFlood()) {
         $ticket->Fullname = AJAXDecode($_POST[POST_EXTERN_USER_NAME]);
         $ticket->UserId = AJAXDecode($_POST[POST_EXTERN_USER_USERID]);
         $ticket->Email = AJAXDecode($_POST[POST_EXTERN_USER_EMAIL]);
         $ticket->Group = $_group;
         $ticket->Company = AJAXDecode($_POST[POST_EXTERN_USER_COMPANY]);
         $ticket->Text = AJAXDecode($_POST[POST_EXTERN_USER_MAIL]);
         for ($i = 0; $i < 10; $i++) {
             if (isset($_POST["p_cf" . $i]) && isset($_config["gl_ci_list"][$i]) && !isset($_group->TicketInputsHidden[$i])) {
                 $ticket->Customs[$i] = base64UrlDecode($_POST["p_cf" . $i]);
             }
         }
         if (!(!empty($_config["gl_rm_om"]) && $_config["gl_rm_om_time"] == 0)) {
             $ticket->Save();
         }
         $this->AddFunctionCall("lz_chat_mail_callback(true);", false);
         return true;
     } else {
         $this->AddFunctionCall("lz_chat_mail_callback(false);", false);
     }
     return false;
 }
 function SaveTicket($_group)
 {
     $ticket = new UserTicket(getTicketId(), true);
     $ticket->IP = getIP();
     setCookieValue("login_name", AJAXDecode($_POST[POST_EXTERN_USER_NAME]));
     setCookieValue("login_email", AJAXDecode($_POST[POST_EXTERN_USER_EMAIL]));
     setCookieValue("login_company", AJAXDecode($_POST[POST_EXTERN_USER_COMPANY]));
     if (!isTicketFlood()) {
         $ticket->Fullname = AJAXDecode($_POST[POST_EXTERN_USER_NAME]);
         $ticket->UserId = $_POST[POST_EXTERN_USER_USERID];
         $ticket->Email = AJAXDecode($_POST[POST_EXTERN_USER_EMAIL]);
         $ticket->Group = $_group;
         $ticket->Company = AJAXDecode($_POST[POST_EXTERN_USER_COMPANY]);
         $ticket->Text = AJAXDecode($_POST[POST_EXTERN_USER_MAIL]);
         saveTicket($ticket);
         $this->AddFunctionCall("lz_chat_mail_callback(true);", false);
         return true;
     } else {
         $this->AddFunctionCall("lz_chat_mail_callback(false);", false);
     }
     return false;
 }