function connect_stats($start_time, $end_time)
{
$parameter = array('act' => 'connect_stats', 'start_time' => $start_time, 'end_time' => $end_time);
$res = data_from_jinlun('missCall.php', $parameter);
$admin = return_admin();
$result = array();
if ($res) {
foreach ($admin as &$val) {
foreach ($res['call_list'] as $r) {
if ($val['ext'] == $r['clid']) {
if ($r['disposition']) {
$val['answered'] = $r['total'];
} else {
$val['noanswered'] = $r['total'];
}
}
}
$result[$val['admin_id']] = $val;
}
foreach ($result as &$v) {
$v['call_num'] = $v['answered'] + $v['noanswered'];
if ($v['call_num'] > 0) {
$v['call_rate'] = sprintf('%.2f', $v['answered'] / $v['call_num'] * 100) . '%';
}
}
}
return $result;
}
$res['main'] = $smarty->fetch('sys_msg.htm');
die($json->encode($res));
} elseif ('mark_msg_status' == $_REQUEST['act']) {
$notice_id = intval($_REQUEST['notice_id']);
$sql = 'UPDATE ' . $GLOBALS['ecs']->table('public_notice') . " SET status=1 WHERE notice_id={$notice_id}";
$code = $GLOBALS['db']->query($sql);
if ($code) {
$res = crm_msg('标记已读', $code);
} else {
$res = crm_msg();
}
die($json->encode($res));
} elseif ('call_history' == $_REQUEST['act']) {
if ($_SESSION['ext']) {
$parameter = array('ext' => $_SESSION['ext']);
$list = data_from_jinlun('missCall.php?act=call_history', $parameter);
}
$smarty->assign('call_history', $list);
$res['main'] = $smarty->fetch('call_history.htm');
die($json->encode($res));
} elseif ($_REQUEST['act'] == 'del_service') {
$service_id = intval($_REQUEST['service_id']);
if ($service_id) {
$sql = 'UPDATE ' . $GLOBALS['ecs']->table('service') . ' SET show_sev=0 WHERE service_id=' . $service_id;
$code = $GLOBALS['db']->query($sql);
$res = $code ? crm_msg('删除成功') : crm_msg('删除失败');
} else {
$res = crm_msg('删除失败');
}
die($json->encode($res));
} elseif ($_REQUEST['act'] == 'knowlage_list') {
