function applet_tickets()
{
global $adminAccess;
if (!cmsUser::isAdminCan('admin/tickets', $adminAccess)) {
cpAccessDenied();
}
global $_LANG;
cmsUser::sessionDel('ticket_cat');
$do = cmsCore::request('do', 'str', 'list');
$super_user = cmsCore::c('user')->id == 1;
$toolmenu = array(array('icon' => 'new.gif', 'title' => $_LANG['AD_TICKET_CREATE'], 'link' => '?view=tickets&do=add'), array('icon' => 'liststuff.gif', 'title' => $_LANG['AD_TICKET_LIST'], 'link' => '?view=tickets&do=list'));
cpToolMenu($toolmenu, 'list', 'do');
cmsCore::c('page')->setTitle($_LANG['AD_TICKETS']);
cpAddPathway($_LANG['AD_TICKETS'], 'index.php?view=tickets');
if ($do == 'list') {
$fields = array(array('title' => 'id', 'field' => 'id', 'width' => '40'), array('title' => $_LANG['AD_TICKET_STATUS'], 'field' => 'status', 'width' => '100', 'filter' => 1, 'prc' => 'cpTicketStatus', 'filterlist' => cpGetTicketStatusList()), array('title' => $_LANG['AD_TICKET_DATE'], 'field' => 'pubdate', 'width' => '80'), array('title' => $_LANG['AD_TICKET_TITLE'], 'field' => 'title', 'width' => '', 'filter' => 32, 'link' => 'index.php?view=tickets&do=view&id=%id%'), array('title' => $_LANG['AD_TICKET_LAST_MSG_DATE'], 'field' => 'last_msg_date', 'width' => '80'), array('title' => $_LANG['AD_TICKET_CAT'], 'field' => 'cat_id', 'width' => '150', 'filter' => 1, 'prc' => 'cpTicketCategory', 'filter' => 1, 'filterlist' => cpGetTicketCats()), array('title' => $_LANG['AD_TICKET_PRIORITY'], 'field' => 'priority', 'width' => '100', 'filter' => 1, 'prc' => 'cpTicketPriority', 'filterlist' => cpGetTicketPriorityList()));
if ($super_user) {
$fields[] = array('title' => $_LANG['AD_TICKET_USER'], 'field' => 'user_id', 'width' => '110', 'prc' => 'cpTicketAuthor');
}
$actions = array(array('title' => $_LANG['AD_TICKET_CLOSE'], 'icon' => 'off.gif', 'link' => '?view=tickets&do=close_ticket&id=%id%', 'condition' => 'cpCheckTicketClose'), array('title' => $_LANG['DELETE'], 'icon' => 'delete.gif', 'link' => '?view=tickets&do=delete&id=%id%', 'confirm' => $_LANG['AD_TICKET_DELETE']));
cpListTable('cms_ticket', $fields, $actions, $super_user ? '' : 'user_id=' . cmsCore::c('user')->id, 'last_msg_date DESC', 30);
}
if ($do == 'delete') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id=' . $id, '*');
if (!empty($item)) {
$server = cmsCore::c('db')->get_field('cms_ticket_cat', 'id=' . $item['cat_id'], 'server');
if (empty($server)) {
$server = 'http://ds-soft.ru/tickets.api.php';
}
//Удаляем сам тиккет
cmsCore::c('db')->delete('cms_ticket', 'id=' . $item['id']);
//Удаляем все сообщения тиккета
cmsCore::c('db')->delete('cms_ticket_msg', 'ticket_id=' . $item['id']);
//Удаляем все прикрепленные изображения тиккета
cmsCore::deleteUploadImages($item['id'], 'ticket');
if ($item['status'] != '3') {
//Отправляем сообщение на сервер техподдержки что тикет удален
cmsCore::c('curl')->ajax()->request('post', $server . '?do=ticket_deleted', array('ticket_id' => $item['id'], 'ticket_secret_key' => $item['secret_key'], 'host' => cmsCore::c('config')->host));
}
cmsCore::addSessionMessage($_LANG['AD_TICKET_DELETE_SUCCESS'], 'success');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
}
cmsCore::redirect('index.php?view=tickets');
}
if ($do == 'close_ticket') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id=' . $id, '*');
if (!empty($item)) {
cmsCore::c('db')->setFlag('cms_ticket', $item['id'], 'status', '3');
$server = cmsCore::c('db')->get_field('cms_ticket_cat', 'id=' . $item['cat_id'], 'server');
if (empty($server)) {
$server = 'http://ds-soft.ru/tickets.api.php';
}
//Отправляем сообщение на сервер техподдержки что тикет закрыт
cmsCore::c('curl')->ajax()->request('post', $server . '?do=ticket_closed', array('ticket_id' => $item['id'], 'ticket_secret_key' => $item['secret_key'], 'host' => cmsCore::c('config')->host));
cmsCore::addSessionMessage($_LANG['AD_TICKET_CLOSE_SUCCESS'], 'success');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
}
cmsCore::redirect('index.php?view=tickets');
}
if ($do == 'add') {
cpAddPathway($_LANG['AD_TICKET_CREATE'], 'index.php?view=tickets&do=add');
cmsCore::c('page')->initTemplate('applets', 'tickets_add')->assign('cats', cpGetTicketCats())->display();
}
if ($do == 'submit') {
$cats = cpGetTicketCats();
$item = array('cat_id' => cmsCore::request('cat_id', 'int', 0), 'priority' => cmsCore::request('priority', array(0, 1, 2, 3), 0), 'title' => cmsCore::request('title', 'str', ''), 'msg' => cmsCore::request('msg', 'str', ''));
if (!isset($cats[$item['cat_id']])) {
$item['cat_id'] = 0;
}
if (!empty($item['title']) && !empty($item['msg'])) {
$item['msg'] = cmsCore::c('db')->escape_string($item['msg']);
$item['msg_count'] = 1;
$item['pubdate'] = date('Y-m-d H:i:s');
$item['last_msg_date'] = $item['pubdate'];
$item['user_id'] = cmsCore::c('user')->id;
$item['id'] = cmsCore::c('db')->insert('cms_ticket', $item);
cmsCore::addSessionMessage($_LANG['AD_TICKET_CREATED'], 'success');
$do = 'send';
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR_2'], 'error');
cmsCore::redirect('index.php?view=tickets&do=add');
}
}
if ($do == 'send') {
if (empty($item)) {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id=' . $id, '*');
}
if (!empty($item)) {
$cat = cmsCore::c('db')->get_fields('cms_ticket_cat', 'id=' . $item['cat_id'], '*');
$server = !empty($cat['server']) ? $cat['server'] : 'http://ds-soft.ru/tickets.api.php';
$ticket = array('ticket_id' => $item['id'], 'cat_id' => $item['cat_id'], 'priority' => $item['priority'], 'title' => $item['title'], 'msg' => $item['msg'], 'host' => cmsCore::c('config')->host, 'module' => $cat['module']);
if ($ticket['cat_id'] > 0 && !empty($cat['module'])) {
$ticket['module'] = $cat['module'];
}
//Отправляем тикет на сервер техподдержки
$result = cmsCore::c('curl')->ajax()->request('post', $server . '?do=add_ticket', $ticket)->json();
if (!empty($result['error'])) {
cmsCore::clearSessionMessages();
cmsCore::addSessionMessage($result['error'], 'error');
cmsCore::c('db')->delete('cms_ticket', 'id=' . $item['id']);
} else {
if (isset($result['secret_key'])) {
cmsCore::c('db')->update('cms_ticket', array('status' => 1, 'secret_key' => $result['secret_key']), $item['id']);
cmsCore::addSessionMessage($_LANG['AD_TICKET_SENDED'], 'success');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_UNKNOWN_ERROR'], 'error');
cmsCore::c('db')->delete('cms_ticket', 'id=' . $item['id']);
}
}
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
}
cmsCore::redirect('index.php?view=tickets');
}
if ($do == 'view') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id=' . $id, '*');
if (empty($item) || $item['user_id'] != cmsCore::c('user')->id && !$super_user) {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
cmsCore::redirect('index.php?view=tickets');
}
cpAddPathway($item['title'], 'index.php?view=tickets&do=view&id=' . $item['id']);
if ($item['msg_count'] > 1) {
$item['msgs'] = array();
$results = cmsCore::c('db')->query("SELECT * FROM cms_ticket_msg WHERE ticket_id=" . $item['id'] . " ORDER BY pubdate ASC");
if (cmsCore::c('db')->num_rows($results)) {
while ($msg = cmsCore::c('db')->fetch_assoc($results)) {
$msg['pubdate'] = cmsCore::dateFormat($msg['pubdate']);
$item['msgs'][] = $msg;
}
}
}
if ($item['status'] != 3) {
switch ($item['priority']) {
case 0:
$class = 'info';
break;
case 1:
$class = 'success';
break;
case 2:
$class = 'primary';
break;
case 3:
$class = 'danger';
break;
}
} else {
$class = 'default';
}
cmsCore::c('page')->initTemplate('applets', 'tickets_view')->assign('item', $item)->display();
}
if ($do == 'submit_msg') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id=' . $id, '*');
if (empty($item) || $item['user_id'] != cmsCore::c('user')->id && !$super_user) {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
cmsCore::redirect('index.php?view=tickets');
}
$msg = cmsCore::request('msg', 'str', '');
$date = date('Y-m-d H:i:s');
cmsCore::c('db')->insert('cms_ticket_msg', array('msg' => cmsCore::c('db')->escape_string($msg), 'ticket_id' => $item['id'], 'pubdate' => $date));
cmsCore::c('db')->query("UPDATE `cms_tickets` SET `last_msg_date` = '" . $date . "', `msg_count` = `msg_count`+1 WHERE `id` = '" . $item['id'] . "'");
$server = cmsCore::c('db')->get_field('cms_ticket_cat', 'id=' . $item['cat_id'], 'server');
if (empty($server)) {
$server = 'http://ds-soft.ru/tickets.api.php';
}
//Отправляем тикет на сервер техподдержки
$result = cmsCore::c('curl')->ajax()->request('post', $server . '?do=add_ticket_msg', array('msg' => $msg, 'ticket_id' => $item['id'], 'secret_key' => $item['secret_key'], 'host' => cmsCore::c('config')->host))->json();
if (!empty($result['error'])) {
cmsCore::addSessionMessage($result['error'], 'error');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_MSG_SENDED'], 'success');
}
cmsCore::redirect('index.php?view=tickets&do=view&id=' . $item['id']);
}
}
function applet_tickets() {
global $adminAccess;
if (!cmsUser::isAdminCan('admin/tickets', $adminAccess)) { cpAccessDenied(); }
global $_LANG;
cmsUser::sessionDel('ticket_cat');
$do = cmsCore::request('do', 'str', 'list');
$super_user = cmsCore::c('user')->id == 1;
$toolmenu = array(
array( 'icon' => 'new.gif', 'title' => $_LANG['AD_TICKET_CREATE'], 'link' => '?view=tickets&do=add' ),
array( 'icon' => 'liststuff.gif', 'title' => $_LANG['AD_TICKET_LIST'], 'link' => '?view=tickets&do=list' )
);
cpToolMenu($toolmenu, 'list', 'do');
cmsCore::c('page')->setTitle($_LANG['AD_TICKETS']);
cpAddPathway($_LANG['AD_TICKETS'], 'index.php?view=tickets');
if ($do == 'list') {
$fields = array(
array( 'title' => 'id', 'field' => 'id', 'width' => '40' ),
array( 'title' => $_LANG['AD_TICKET_STATUS'], 'field' => 'status', 'width' => '100', 'filter' => 1, 'prc' => 'cpTicketStatus', 'filterlist' => cpGetTicketStatusList() ),
array( 'title' => $_LANG['AD_TICKET_DATE'], 'field' => 'pubdate', 'width' => '80' ),
array( 'title' => $_LANG['AD_TICKET_TITLE'], 'field' => 'title', 'width' => '', 'filter' => 32, 'link' => 'index.php?view=tickets&do=view&id=%id%' ),
array( 'title' => $_LANG['AD_TICKET_LAST_MSG_DATE'], 'field' => 'last_msg_date', 'width' => '80' ),
array( 'title' => $_LANG['AD_TICKET_CAT'], 'field' => 'cat_id', 'width' => '150', 'filter' => 1, 'prc' => 'cpTicketCategory', 'filter' => 1, 'filterlist' => cpGetTicketCats() ),
array( 'title' => $_LANG['AD_TICKET_PRIORITY'], 'field' => 'priority', 'width' => '100', 'filter' => 1, 'prc' => 'cpTicketPriority', 'filterlist' => cpGetTicketPriorityList() )
);
if ($super_user) {
$fields[] = array( 'title' => $_LANG['AD_TICKET_USER'], 'field' => 'user_id', 'width' => '110', 'prc' => 'cpTicketAuthor' );
}
$actions = array(
array( 'title' => $_LANG['AD_TICKET_CLOSE'], 'icon' => 'off.gif', 'link' => '?view=tickets&do=close_ticket&id=%id%', 'condition' => 'cpCheckTicketClose' ),
array( 'title' => $_LANG['DELETE'], 'icon' => 'delete.gif', 'link' => '?view=tickets&do=delete&id=%id%', 'confirm' => $_LANG['AD_TICKET_DELETE'] )
);
cpListTable('cms_ticket', $fields, $actions, $super_user ? '' : 'user_id='. cmsCore::c('user')->id, 'last_msg_date DESC', 30);
}
if ($do == 'delete') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id='. $id, '*');
if (!empty($item)) {
$server = cmsCore::c('db')->get_field('cms_ticket_cat', 'id='. $item['cat_id'], 'server');
if (empty($server)) { $server = 'http://ds-soft.ru/tickets.api.php'; }
//Удаляем сам тиккет
cmsCore::c('db')->delete('cms_ticket', 'id='. $item['id']);
//Удаляем все сообщения тиккета
cmsCore::c('db')->delete('cms_ticket_msg', 'ticket_id='. $item['id']);
//Удаляем все прикрепленные изображения тиккета
cmsCore::deleteUploadImages($item['id'], 'ticket');
if ($item['status'] != '3') {
//Отправляем сообщение на сервер техподдержки что тикет удален
cmsCore::c('curl')->ajax()->request('post', $server .'?do=ticket_deleted', array( 'ticket_id' => $item['id'], 'ticket_secret_key' => $item['secret_key'], 'host' => cmsCore::c('config')->host ));
}
cmsCore::addSessionMessage($_LANG['AD_TICKET_DELETE_SUCCESS'], 'success');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
}
cmsCore::redirect('index.php?view=tickets');
}
if ($do == 'close_ticket') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id='. $id, '*');
if (!empty($item)) {
cmsCore::c('db')->setFlag('cms_ticket', $item['id'], 'status', '3');
$server = cmsCore::c('db')->get_field('cms_ticket_cat', 'id='. $item['cat_id'], 'server');
if (empty($server)) { $server = 'http://ds-soft.ru/tickets.api.php'; }
//Отправляем сообщение на сервер техподдержки что тикет закрыт
cmsCore::c('curl')->ajax()->request('post', $server .'?do=ticket_closed', array( 'ticket_id' => $item['id'], 'ticket_secret_key' => $item['secret_key'], 'host' => cmsCore::c('config')->host ));
cmsCore::addSessionMessage($_LANG['AD_TICKET_CLOSE_SUCCESS'], 'success');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
}
cmsCore::redirect('index.php?view=tickets');
}
if ($do == 'add') {
cpAddPathway($_LANG['AD_TICKET_CREATE'], 'index.php?view=tickets&do=add');
$cats = cpGetTicketCats();
?>
<form action="index.php?view=tickets&do=submit" method="post">
<input type="hidden" name="csrf_token" value="<?php echo cmsUser::getCsrfToken(); ?>" />
<div class="panel panel-default" style="width:650px;">
<div class="panel-body">
<div class="form-group">
<label><?php echo $_LANG['AD_TICKET_CAT']; ?></label>
<select class="form-control" name="cat_id">
<?php foreach ($cats as $cat) { ?>
<option value="<?php echo $cat['id']; ?>"><?php echo $cat['title']; ?></option>
<?php } ?>
</select>
</div>
<div class="form-group">
<label><?php echo $_LANG['AD_TICKET_PRIORITY']; ?></label>
<select class="form-control" name="priority">
<option value="0"><?php echo $_LANG['AD_TICKET_PRIORITY_0']; ?></option>
<option value="1"><?php echo $_LANG['AD_TICKET_PRIORITY_1']; ?></option>
<option value="2"><?php echo $_LANG['AD_TICKET_PRIORITY_2']; ?></option>
<option value="3"><?php echo $_LANG['AD_TICKET_PRIORITY_3']; ?></option>
</select>
</div>
<div class="form-group">
<label><?php echo $_LANG['AD_TICKET_TITLE']; ?></label>
<input type="text" class="form-control" name="title" value="" required="true" maxlength="256" />
</div>
<div class="form-group">
<label><?php echo $_LANG['AD_TICKET_MSG']; ?></label>
<textarea class="form-control" name="msg" style="height: 200px;"></textarea>
</div>
</div>
</div>
<div style="margin-top:5px">
<input type="submit" class="btn btn-primary" name="save" value="<?php echo $_LANG['AD_TICKET_SUBMIT']; ?>" />
<input type="button" class="btn btn-default" name="back" value="<?php echo $_LANG['CANCEL']; ?>" onclick="window.location.href='index.php?view=tickets';" />
</div>
</form>
<?php
}
if ($do == 'submit') {
$cats = cpGetTicketCats();
$item = array(
'cat_id' => cmsCore::request('cat_id', 'int', 0),
'priority' => cmsCore::request('priority', array(0,1,2,3), 0),
'title' => cmsCore::request('title', 'str', ''),
'msg' => cmsCore::request('msg', 'str', '')
);
if (!isset($cats[$item['cat_id']])) { $item['cat_id'] = 0; }
if (!empty($item['title']) && !empty($item['msg'])) {
$item['msg'] = cmsCore::c('db')->escape_string($item['msg']);
$item['msg_count'] = 1;
$item['pubdate'] = date('Y-m-d H:i:s');
$item['last_msg_date'] = $item['pubdate'];
$item['user_id'] = cmsCore::c('user')->id;
$item['id'] = cmsCore::c('db')->insert('cms_ticket', $item);
cmsCore::addSessionMessage($_LANG['AD_TICKET_CREATED'], 'success');
$do = 'send';
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR_2'], 'error');
cmsCore::redirect('index.php?view=tickets&do=add');
}
}
if ($do == 'send') {
if (empty($item)) {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id='. $id, '*');
}
if (!empty($item)) {
$cat = cmsCore::c('db')->get_fields('cms_ticket_cat', 'id='. $item['cat_id'], '*');
$server = !empty($cat['server']) ? $cat['server'] : 'http://ds-soft.ru/tickets.api.php';
$ticket = array(
'ticket_id' => $item['id'],
'cat_id' => $item['cat_id'],
'priority' => $item['priority'],
'title' => $item['title'],
'msg' => $item['msg'],
'host' => cmsCore::c('config')->host,
'module' => $cat['module']
);
if ($ticket['cat_id'] > 0 && !empty($cat['module'])) {
$ticket['module'] = $cat['module'];
}
//Отправляем тикет на сервер техподдержки
$result = cmsCore::c('curl')->ajax()->request('post', $server .'?do=add_ticket', $ticket)->json();
if (!empty($result['error'])) {
cmsCore::clearSessionMessages();
cmsCore::addSessionMessage($result['error'], 'error');
cmsCore::c('db')->delete('cms_ticket', 'id='. $item['id']);
} else if (isset($result['secret_key'])) {
cmsCore::c('db')->update(
'cms_ticket',
array('status' => 1, 'secret_key' => $result['secret_key']),
$item['id']
);
cmsCore::addSessionMessage($_LANG['AD_TICKET_SENDED'], 'success');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_UNKNOWN_ERROR'], 'error');
cmsCore::c('db')->delete('cms_ticket', 'id='. $item['id']);
}
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
}
cmsCore::redirect('index.php?view=tickets');
}
if ($do == 'view') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id='. $id, '*');
if (empty($item) || ($item['user_id'] != cmsCore::c('user')->id && !$super_user)) {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
cmsCore::redirect('index.php?view=tickets');
}
cpAddPathway($item['title'], 'index.php?view=tickets&do=view&id='. $item['id']);
if ($item['msg_count'] > 1) {
$item['msgs'] = array();
$results = cmsCore::c('db')->query("SELECT * FROM cms_ticket_msg WHERE ticket_id=". $item['id'] ." ORDER BY pubdate ASC");
if (cmsCore::c('db')->num_rows($results)) {
while($msg = cmsCore::c('db')->fetch_assoc($results)) {
$msg['pubdate'] = cmsCore::dateFormat($msg['pubdate']);
$item['msgs'][] = $msg;
}
}
}
if ($item['status'] != 3) {
switch($item['priority']) {
case 0: $class = 'info'; break;
case 1: $class = 'success'; break;
case 2: $class = 'primary'; break;
case 3: $class = 'danger'; break;
}
}else {
$class = 'default';
}
?>
<div class="panel panel-<?php echo $class; ?>" style="width:650px;">
<div class="panel-heading">
<h4>Тема: <?php echo $item['title']; ?></h4>
<div><?php echo $item['msg']; ?></div>
</div>
<div class="panel-body">
<?php if (!empty($item['msgs'])) {
foreach ($item['msgs'] as $msg) {
?>
<div style="text-align: <?php if (!empty($msg['support'])) { echo 'right'; } else { echo 'left'; } ?>;">
<span>
<i class="fa fa-calendar-o"></i>
<?php echo $msg['pubdate']; ?>
</span>
<?php if (!empty($msg['support'])) { ?>
<span>
<i class="fa fa-user"></i>
<?php echo $msg['support']; ?>
</span>
<?php } ?>
</div>
<div class="alert alert-warning" style="margin-<?php if (!empty($msg['support'])) { echo 'left'; } else { echo 'right'; } ?>: 50px;">
<?php echo $msg['msg']; ?>
</div>
<?php } } ?>
</div>
<div class="panel-footer">
<?php if ($item['msg_count'] > 1 && $item['status'] != 3) { ?>
<form id="ticket_msg_add" action="index.php?view=tickets&do=submit_msg" method="post">
<div class="form-group">
<label><?php echo $_LANG['AD_TICKET_MSG']; ?></label>
<textarea class="form-control" name="msg" style="height: 200px;"></textarea>
</div>
<div style="margin-top:5px">
<input type="hidden" name="id" value="<?php echo $item['id']; ?>" />
<input type="submit" class="btn btn-primary" name="save" value="<?php echo $_LANG['SEND']; ?>" />
<input type="button" class="btn btn-warning" value="<?php echo $_LANG['AD_TICKET_CLOSE']; ?>" onclick="window.location.href='index.php?view=tickets&do=close_ticket&id=<?php echo $item['id']; ?>';return false;" />
<input type="button" class="btn btn-danger" value="<?php echo $_LANG['DELETE']; ?>" onclick="jsmsg('<?php echo $_LANG['AD_TICKET_DELETE']; ?>', '?view=tickets&do=delete&id=<?php echo $item['id']; ?>');" />
<input type="button" class="btn btn-default" value="<?php echo $_LANG['BACK']; ?>" onclick="window.location.href='index.php?view=tickets';return false;" />
</div>
</form>
<?php } else { ?>
<div>
<?php if ($item['status'] != 3) { ?>
<input type="button" class="btn btn-warning" value="<?php echo $_LANG['AD_TICKET_CLOSE']; ?>" onclick="window.location.href='index.php?view=tickets&do=close_ticket&id=<?php echo $item['id']; ?>';return false;" />
<?php } ?>
<input type="button" class="btn btn-danger" value="<?php echo $_LANG['DELETE']; ?>" onclick="jsmsg('<?php echo $_LANG['AD_TICKET_DELETE']; ?>', '?view=tickets&do=delete&id=<?php echo $item['id']; ?>');" />
<input type="button" class="btn btn-default" value="<?php echo $_LANG['BACK']; ?>" onclick="window.location.href='index.php?view=tickets';return false;" />
</div>
<?php } ?>
</div>
</div>
<script type="text/javascript">
$(function () {
$('body').animate({ scrollTop: $('#ticket_msg_add').offset().top }, 1100);
});
</script>
<?php
}
if ($do == 'submit_msg') {
$id = cmsCore::request('id', 'int', 0);
$item = cmsCore::c('db')->get_fields('cms_ticket', 'id='. $id, '*');
if (empty($item) || ($item['user_id'] != cmsCore::c('user')->id && !$super_user)) {
cmsCore::addSessionMessage($_LANG['AD_TICKET_ERROR'], 'error');
cmsCore::redirect('index.php?view=tickets');
}
$msg = cmsCore::request('msg', 'str', '');
$date = date('Y-m-d H:i:s');
cmsCore::c('db')->insert('cms_ticket_msg', array('msg' => cmsCore::c('db')->escape_string($msg), 'ticket_id' => $item['id'], 'pubdate' => $date));
cmsCore::c('db')->query("UPDATE `cms_tickets` SET `last_msg_date` = '". $date ."', `msg_count` = `msg_count`+1 WHERE `id` = '". $item['id'] ."'");
$server = cmsCore::c('db')->get_field('cms_ticket_cat', 'id='. $item['cat_id'], 'server');
if (empty($server)) { $server = 'http://ds-soft.ru/tickets.api.php'; }
//Отправляем тикет на сервер техподдержки
$result = cmsCore::c('curl')->ajax()->request('post', $server .'?do=add_ticket_msg', array( 'msg' => $msg, 'ticket_id' => $item['id'], 'secret_key' => $item['secret_key'], 'host' => cmsCore::c('config')->host ))->json();
if (!empty($result['error'])) {
cmsCore::addSessionMessage($result['error'], 'error');
} else {
cmsCore::addSessionMessage($_LANG['AD_TICKET_MSG_SENDED'], 'success');
}
cmsCore::redirect('index.php?view=tickets&do=view&id='. $item['id']);
}
}
