function parseFolder($location, $folder)
{
global $client;
$paren_pos = strpos($folder, "(");
if ($paren_pos || $folder[0] == '(') {
$kv = substr($folder, $paren_pos);
$res = array();
$keys = $client->parsekv($kv);
$keytypes = explode(' ', $keys['list_type']);
$types = array();
foreach ($keytypes as $keytype) {
$type = array('name' => $keys["type_name.{$keytype}"], 'id' => $keytype, 'min_precision' => blankToZero($keys["type_min_precision.{$keytype}"]), 'scale' => blankToZero($keys["type_scale.{$keytype}"]));
//$types[$keytype] = $type;
$types[$type['name']] = $type;
}
ksort($types);
$res['types'] = $types;
$keylocs = explode(' ', $keys['list_loc']);
$locs = array();
foreach ($keylocs as $keyloc) {
$name = $keys["loc_name.{$keyloc}"];
if ($name != '') {
if ($keyloc == $location) {
$folder_name = $name;
}
$locs[$name] = $keyloc;
//$locs[$keyloc] = $name;
}
}
ksort($locs);
$res['locs'] = $locs;
$res['name'] = $folder_name;
$res['loc'] = $location;
return $res;
}
return FALSE;
}
$querySLWTD = "\tSELECT \t\tcount(*) \n\t\t\t\t\t\tFROM \t\ttbl_cdr AS TC \n\t\t\t\t\t\tJOIN\t\ttbl_call_rep as TCR \n\t\t\t\t\t\tON\t\t\tTCR.ext = TC.userNumber \n\t\t\t\t\t\tWHERE \t\tCONVERT_TZ( CONCAT( SUBSTR( TC.startTime, 1, 4 ) , '-', SUBSTR( TC.startTime, 5, 2 ) , '-', SUBSTR( TC.startTime, 7, 2 ) , ' ', SUBSTR( TC.startTime, 9, 2 ) , ':', SUBSTR( TC.startTime, 11, 2 ) , ':', SUBSTR( TC.startTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') ) \n\t\t\t\t\t\tBETWEEN \t'" . $WTD . "'\tAND '" . $curDay . "'\n\t\t\t\t\t\tAND\t\t\tTC.answerIndicator = 'YES'\n\t\t\t\t\t\tAND\t\t\tTC.direction = 'Terminating'\n\t\t\t\t\t\tAND\t\t\tTIME_TO_SEC(TIMEDIFF(\tCONVERT_TZ( CONCAT( SUBSTR( TC.answerTime, 1, 4 ) , '-', SUBSTR( TC.answerTime, 5, 2 ) , '-', SUBSTR( TC.answerTime, 7, 2 ) , ' ', SUBSTR( TC.answerTime, 9, 2 ) , ':', SUBSTR( TC.answerTime, 11, 2 ) , ':', SUBSTR( TC.answerTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') ),\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCONVERT_TZ( CONCAT( SUBSTR( TC.startTime, 1, 4 ) , '-', SUBSTR( TC.startTime, 5, 2 ) , '-', SUBSTR( TC.startTime, 7, 2 ) , ' ', SUBSTR( TC.startTime, 9, 2 ) , ':', SUBSTR( TC.startTime, 11, 2 ) , ':', SUBSTR( TC.startTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') )\n\t\t\t\t\t\t\t\t\t\t\t\t)) < " . $serviceLevel;
$result = mysql_query($querySLWTD, $conn) or die('Query failed: ' . $querySLWTD . mysql_error());
while ($rows = mysql_fetch_array($result, MYSQL_NUM)) {
$SLArr['WTD'] = blankToZero($rows[0] / $IBArr['WTD']) * 100;
}
/************** MTD *****************/
$querySLMTD = "\tSELECT \t\tcount(*) \n\t\t\t\t\t\tFROM \t\ttbl_cdr AS TC \n\t\t\t\t\t\tJOIN\t\ttbl_call_rep as TCR \n\t\t\t\t\t\tON\t\t\tTCR.ext = TC.userNumber \n\t\t\t\t\t\tWHERE \t\tCONVERT_TZ( CONCAT( SUBSTR( TC.startTime, 1, 4 ) , '-', SUBSTR( TC.startTime, 5, 2 ) , '-', SUBSTR( TC.startTime, 7, 2 ) , ' ', SUBSTR( TC.startTime, 9, 2 ) , ':', SUBSTR( TC.startTime, 11, 2 ) , ':', SUBSTR( TC.startTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') ) \n\t\t\t\t\t\tBETWEEN \t'" . $MTD . "'\tAND '" . $curDay . "'\n\t\t\t\t\t\tAND\t\t\tTC.answerIndicator = 'YES'\n\t\t\t\t\t\tAND\t\t\tTC.direction = 'Terminating'\n\t\t\t\t\t\tAND\t\t\tTIME_TO_SEC(TIMEDIFF(\tCONVERT_TZ( CONCAT( SUBSTR( TC.answerTime, 1, 4 ) , '-', SUBSTR( TC.answerTime, 5, 2 ) , '-', SUBSTR( TC.answerTime, 7, 2 ) , ' ', SUBSTR( TC.answerTime, 9, 2 ) , ':', SUBSTR( TC.answerTime, 11, 2 ) , ':', SUBSTR( TC.answerTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') ),\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCONVERT_TZ( CONCAT( SUBSTR( TC.startTime, 1, 4 ) , '-', SUBSTR( TC.startTime, 5, 2 ) , '-', SUBSTR( TC.startTime, 7, 2 ) , ' ', SUBSTR( TC.startTime, 9, 2 ) , ':', SUBSTR( TC.startTime, 11, 2 ) , ':', SUBSTR( TC.startTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') )\n\t\t\t\t\t\t\t\t\t\t\t\t)) < " . $serviceLevel;
$result = mysql_query($querySLMTD, $conn) or die('Query failed: ' . $querySLMTD . mysql_error());
while ($rows = mysql_fetch_array($result, MYSQL_NUM)) {
$SLArr['MTD'] = blankToZero($rows[0] / $IBArr['MTD']) * 100;
}
/************** YTD *****************/
$querySLYTD = "\tSELECT \t\tcount(*) \n\t\t\t\t\t\tFROM \t\ttbl_cdr AS TC \n\t\t\t\t\t\tJOIN\t\ttbl_call_rep as TCR \n\t\t\t\t\t\tON\t\t\tTCR.ext = TC.userNumber \n\t\t\t\t\t\tWHERE \t\tCONVERT_TZ( CONCAT( SUBSTR( TC.startTime, 1, 4 ) , '-', SUBSTR( TC.startTime, 5, 2 ) , '-', SUBSTR( TC.startTime, 7, 2 ) , ' ', SUBSTR( TC.startTime, 9, 2 ) , ':', SUBSTR( TC.startTime, 11, 2 ) , ':', SUBSTR( TC.startTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') ) \n\t\t\t\t\t\tBETWEEN \t'" . $YTD . "'\tAND '" . $curDay . "'\n\t\t\t\t\t\tAND\t\t\tTC.answerIndicator = 'YES'\n\t\t\t\t\t\tAND\t\t\tTC.direction = 'Terminating'\n\t\t\t\t\t\tAND\t\t\tTIME_TO_SEC(TIMEDIFF(\tCONVERT_TZ( CONCAT( SUBSTR( TC.answerTime, 1, 4 ) , '-', SUBSTR( TC.answerTime, 5, 2 ) , '-', SUBSTR( TC.answerTime, 7, 2 ) , ' ', SUBSTR( TC.answerTime, 9, 2 ) , ':', SUBSTR( TC.answerTime, 11, 2 ) , ':', SUBSTR( TC.answerTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') ),\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCONVERT_TZ( CONCAT( SUBSTR( TC.startTime, 1, 4 ) , '-', SUBSTR( TC.startTime, 5, 2 ) , '-', SUBSTR( TC.startTime, 7, 2 ) , ' ', SUBSTR( TC.startTime, 9, 2 ) , ':', SUBSTR( TC.startTime, 11, 2 ) , ':', SUBSTR( TC.startTime, 13, 2 ) ) , '+00:00', concat(SUBSTR(userTimeZone,2,3),':00') )\n\t\t\t\t\t\t\t\t\t\t\t\t)) < " . $serviceLevel;
$result = mysql_query($querySLYTD, $conn) or die('Query failed: ' . $querySLYTD . mysql_error());
while ($rows = mysql_fetch_array($result, MYSQL_NUM)) {
$SLArr['YTD'] = blankToZero($rows[0] / $IBArr['YTD']) * 100;
}
print_r($IBArr);
print_r($OBArr);
print_r($AbndArr);
print_r($spdToAnsrArr);
print_r($inbndAHT);
print_r($outboundAHT);
print_r($SLArr);
/************** Daily *****************/
$insertQuery = "INSERT \n\t\t\t\t\tINTO \ttbl_sqi_queue (`runDate` , `timePeriod` , `inbound` , `outbound` , `callsAbandoned` , `prcntAbandoned` , `speedToAnswer` , `inboundAHT` , `outboundAHT` , `serviceLevel`, tbl_queue_id )\n\t\t\t\t\tVALUES ('" . date('Y-m-d') . "','" . "Daily" . "','" . $IBArr['Daily'] . "','" . $OBArr['Daily'] . "','" . $AbndArr['Daily'] . "','" . $PrcntAbndArr['Daily'] . "', '" . $spdToAnsrArr['Daily'] . "', '" . $inbndAHT['Daily'] . "', '" . $outboundAHT['Daily'] . "', '" . $SLArr['Daily'] . "', '0');";
$result = mysql_query($insertQuery, $conn) or die('Query failed: ' . $insertQuery . mysql_error());
/************** WTD *****************/
$insertQuery = "INSERT \n\t\t\t\t\tINTO \ttbl_sqi_queue (`runDate` , `timePeriod` , `inbound` , `outbound` , `callsAbandoned` , `prcntAbandoned` , `speedToAnswer` , `inboundAHT` , `outboundAHT` , `serviceLevel`, tbl_queue_id )\n\t\t\t\t\tVALUES ('" . date('Y-m-d') . "','" . "WTD" . "','" . $IBArr['WTD'] . "','" . $OBArr['WTD'] . "','" . $AbndArr['WTD'] . "','" . $PrcntAbndArr['WTD'] . "', '" . $spdToAnsrArr['WTD'] . "', '" . $inbndAHT['WTD'] . "', '" . $outboundAHT['WTD'] . "', '" . $SLArr['WTD'] . "', '0');";
$result = mysql_query($insertQuery, $conn) or die('Query failed: ' . $insertQuery . mysql_error());
/************** MTD *****************/
function bagCheckUpdateHuntInformation($bagCheckInfo)
{
$blindList = $bagCheckInfo->getBlindList();
$blindIndex = 0;
foreach ($blindList as $oneBlind) {
// Blind Number
$oldBlindNumLabel = generateOldIdAtBlind("BLIND_NUMBER", $blindIndex);
$oldBlindNum = $_POST[$oldBlindNumLabel];
$newBlindNumLabel = generateNewIdAtBlind("BLIND_NUMBER", $blindIndex);
$newBlindNum = $_POST[$newBlindNumLabel];
$oldBlindNum = blankToZero($oldBlindNum);
$newBlindNum = blankToZero($newBlindNum);
if ($oldBlindNum != $newBlindNum) {
$oneBlind->setBlindNumber($newBlindNum);
}
// Number of Hunters
$oldNumHuntersLabel = generateOldIdAtBlind("HUNTER_COUNT", $blindIndex);
$oldNumHunters = $_POST[$oldNumHuntersLabel];
$newNumHuntersLabel = generateNewIdAtBlind("HUNTER_COUNT", $blindIndex);
$newNumHunters = $_POST[$newNumHuntersLabel];
$oldNumHunters = blankToZero($oldNumHunters);
$newNumHunters = blankToZero($newNumHunters);
if ($oldNumHunters != $newNumHunters) {
$oneBlind->setNumHunters($newNumHunters);
}
// Number of Cars
$oldNumCarsLabel = generateOldIdAtBlind("CAR_COUNT", $blindIndex);
$oldNumCars = $_POST[$oldNumCarsLabel];
$newNumCarsLabel = generateNewIdAtBlind("CAR_COUNT", $blindIndex);
$newNumCars = $_POST[$newNumCarsLabel];
$oldNumCars = blankToZero($oldNumCars);
$newNumCars = blankToZero($newNumCars);
if ($oldNumCars != $newNumCars) {
$oneBlind->setNumCars($newNumCars);
}
// Number of Hours
$oldNumHoursLabel = generateOldIdAtBlind("NUM_HOURS", $blindIndex);
$oldNumHours = $_POST[$oldNumHoursLabel];
$newNumHoursLabel = generateNewIdAtBlind("NUM_HOURS", $blindIndex);
$newNumHours = $_POST[$newNumHoursLabel];
$oldNumHours = blankToZero($oldNumHours);
$newNumHours = blankToZero($newNumHours);
if ($oldNumHours != $newNumHours) {
$oneBlind->setNumHours($newNumHours);
}
$blindIndex++;
}
}
